NHS FPX 5004 Assessment 3 Diversity Project Kickoff Presentation

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Assessment 3: Diversity Project Kickoff Presentation
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Student Name
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Capella University
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Prof Name
FEB 23, 2024

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Diversity Project Kickoff Presentation
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Greetings to all participants, and welcome to the presentation addressing the diversity
project initiated by Lakeland Medical Clinic. This presentation is designed for our
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collaborative team to ensure the hospital achieves its objective of establishing an
inclusive and culturally sensitive environment for both patients and employees.
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Presentation Objectives
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Today's presentation aims to:

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● Outline the project goals and identify initial priorities for the team.
● Explain the team composition, emphasizing essential characteristics in
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adherence to ethical codes, diversity, and Lakeland Medical Clinic's best

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practices.
● Highlight the role of inter-professional teams in effective collaboration.
● Share the characteristics of a diverse and inclusive workplace.
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● Present the benefits of promoting diversity within Lakeland Medical Clinic.

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The Need for the Diversity Project

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Before delving into the project's primary goals and priorities, let's understand why the
Lakeland Clinic initiated this project. A recent employee survey revealed that 75% of
employees expressed concerns about diversity issues, a lack of a respectful
environment, and poor work-life balance. Examination of the healthcare facility and
community feedback indicated dissatisfaction with the hospital's services. The primary
reason is the staff's inability to build trust due to a lack of acceptance of diversity and
understanding of the community's culture and values. This has resulted in reduced
patient influx and dissatisfaction. We gather today to initiate a diversity project to
address these concerns, enhance patient satisfaction, and improve healthcare quality. A
diverse healthcare workforce, encompassing various genders, races, sexual
orientations, and socioeconomic statuses is crucial for providing patient-centered,
culturally sensitive care (Stanford, 2020). The Department of Health and Human
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Services (U.S.) has established standards for Culturally and Linguistically Appropriate
Services (CLAS) to minimize healthcare disparities and achieve equitable healthcare
goals (U.S. Department of Health & Human Services, n.d.).
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Outline of the Project Goals and Priorities
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The diversity and inclusivity project's goals include:
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● Creating an inclusive workplace for employee satisfaction, contributing to patient
contentment.
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● Developing insight among healthcare staff to understand patients' values and
beliefs.
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● Prioritizing the formation of an inter-professional team representing diverse

backgrounds. This outline assumes that the team is well-informed,
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knowledgeable about Lakeland Clinic, and shares the goal of organizational

improvement.
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Composition of the Team and Their Characteristics

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The inter-professional team comprises professionals in the organization responsible for

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decision-making and project execution. These professionals include healthcare workers,

nursing leaders, administrators, policymakers, educators, and heads of departments.
The team must possess leadership, communication, problem-solving, and
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decision-making skills, ensuring collaboration and ethical considerations (McLaney et

al., 2022).
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Role of the Team for Effective Inter-professional Collaboration

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The team will foster collaboration through knowledge sharing, effective communication,
and a collaborative approach. Open lines of communication and shared
decision-making will empower team members and enhance satisfaction (Davidson et
al., 2022).
Characteristics of a Diverse and Inclusive Workplace
Diverse and inclusive workplaces recruit employees with inherited and attained diversity
attributes, fostering an environment where every individual's ideas are heard. This
inclusive environment improves commitment, innovation, and productivity (Chaudhry et
al., 2021).
Benefits of Diversity and Inclusivity in Workplaces with Examples
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Promoting diversity and inclusion in healthcare organizations enhances patient
satisfaction, creativity, productivity, and problem-solving. Examples of diverse and
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inclusive healthcare organizations include Mayo Clinic, CVS Health, and the
UnitedHealth Group (Khuntia et al., 2022).
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References
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Chaudhry, I. S., Paquibut, R. Y., & Tunio, M. N. (2021). Do workforce diversity, inclusion
practices, & organizational characteristics contribute to organizational innovation?
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evidence from the U.A.E. Cogent Business & Management, 8(1).
https://doi.org/10.1080/23311975.2021.1947549
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Davidson, K. W., Mangione, C. M., Barry, M. J., Nicholson, W. K., Cabana, M. D.,
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Caughey, A. B., Davis, E. M., Donahue, K. E., Doubeni, C. A., Kubik, M., Li, L.,
Ogedegbe, G., Pbert, L., Silverstein, M., Stevermer, J., Tseng, C.-W., & Wong, J. B.
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(2022). Collaboration and shared decision-making between patients and clinicians in

preventive health care decisions and US Preventive Services Task Force
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recommendations. Obstetrical & Gynecological Survey, 77(9), 519–521.

https://doi.org/10.1097/01.ogx.0000872656.20675.48
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McLaney, E., Morassaei, S., Hughes, L., Davies, R., Campbell, M., & Di Prospero, L.
(2022). A framework for Interprofessional team collaboration in a hospital setting:
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Advancing Team Competencies and Behaviours. Healthcare Management Forum,

35(2), 112–117. https://doi.org/10.1177/08404704211063584
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Call Us Now (612) 234-7670
Khuntia, J., Ning, X., Cascio, W., & Stacey, R. (2022). Valuing diversity and inclusion in
health care to equip the workforce: Survey Study and Pathway Analysis. JMIR
Formative Research, 6(5). https://doi.org/10.2196/34808
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Assessment 3: Diversity Project Kickoff Presentation

FEB 23, 2024

Today's presentation aims to:

adherence to ethical codes, diversity, and Lakeland Medical Clinic's best

● Present the benefits of promoting diversity within Lakeland Medical Clinic.

The Need for the Diversity Project

● Prioritizing the formation of an inter-professional team representing diverse

knowledgeable about Lakeland Clinic, and shares the goal of organizational

Composition of the Team and Their Characteristics

The inter-professional team comprises professionals in the organization responsible for

decision-making and project execution. These professionals include healthcare workers,

decision-making skills, ensuring collaboration and ethical considerations (McLaney et

Role of the Team for Effective Inter-professional Collaboration

Characteristics of a Diverse and Inclusive Workplace

Benefits of Diversity and Inclusivity in Workplaces with Examples

(2022). Collaboration and shared decision-making between patients and clinicians in

recommendations. Obstetrical & Gynecological Survey, 77(9), 519–521.

Advancing Team Competencies and Behaviours. Healthcare Management Forum,

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