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Assessment 3: Diversity Project Kickoff Presentation

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Student Name

Capella University

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Course Name

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Prof Name

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FEB 23, 2024
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Diversity Project Launch Presentation
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Hello everyone, and welcome to the kickoff presentation for the diversity project initiated by
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Lakeland Medical Clinic. Today, we're excited to provide a thorough overview of this initiative,
emphasizing collaboration and the establishment of an inclusive and culturally sensitive
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environment for both our patients and employees.

Presentation Goals
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Our objectives for today's presentation are to:

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- Outline the project's goals and identify initial priorities.

- Introduce the team composition, highlighting essential characteristics aligned with ethical
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codes, diversity, and Lakeland Medical Clinic's best practices.

- Emphasize the pivotal role of inter-professional teams in fostering effective collaboration.
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- Discuss the key attributes of a diverse and inclusive workplace.

- Present the numerous benefits of promoting diversity within Lakeland Medical Clinic.

Understanding the Need for the Diversity Project

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Before we delve into the project's goals and priorities, let's grasp why Lakeland Clinic initiated
this endeavor. Recent employee feedback revealed concerning findings: 75% of employees
expressed issues related to diversity, citing a lack of respect in the environment and challenges
with work-life balance. Additionally, community feedback indicated dissatisfaction with our

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services, primarily due to the staff's inability to build trust stemming from a lack of acceptance of
diversity and understanding of the community's culture and values. This has led to decreased
patient influx and dissatisfaction.

Today's gathering marks the beginning of a diversity project aimed at addressing these
concerns, enhancing patient satisfaction, and improving healthcare quality. A diverse healthcare
workforce, encompassing various genders, races, sexual orientations, and socioeconomic
statuses, is crucial for providing patient-centered, culturally sensitive care. The Department of
Health and Human Services (U.S.) has established standards for Culturally and Linguistically

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Appropriate Services (CLAS) to minimize healthcare disparities and achieve equitable
healthcare goals.

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Overview of Project Goals and Priorities

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The diversity and inclusivity project's goals include:
- Creating an inclusive workplace to enhance employee satisfaction, thus contributing to patient

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contentment.
- Developing insight among healthcare staff to understand patients' values and beliefs.
- Prioritizing the formation of an inter-professional team representing diverse backgrounds.
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We assume that the team is well-informed, possesses knowledge about Lakeland Clinic, and
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shares the goal of organizational improvement.
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Team Composition and Essential Characteristics

The inter-professional team comprises professionals from within the organization responsible for
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decision-making and project execution. These professionals include healthcare workers, nursing
leaders, administrators, policymakers, educators, and department heads. The team must
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possess leadership, communication, problem-solving, and decision-making skills, ensuring

collaboration and ethical considerations.
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Role of the Team for Effective Inter-professional Collaboration

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The team will foster collaboration through knowledge sharing, effective communication, and a
collaborative approach. Open lines of communication and shared decision-making will empower
team members and enhance satisfaction.
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Characteristics of a Diverse and Inclusive Workplace

Diverse and inclusive workplaces recruit employees with inherited and attained diversity
attributes, fostering an environment where every individual's ideas are heard. This inclusive
environment improves commitment, innovation, and productivity.
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Benefits of Diversity and Inclusivity in Workplaces with Examples

Promoting diversity and inclusion in healthcare organizations enhances patient satisfaction,

creativity, productivity, and problem-solving. Examples of diverse and inclusive healthcare
organizations include Mayo Clinic, CVS Health, and the UnitedHealth Group.

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References
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McLaney, E., Morassaei, S., Hughes, L., Davies, R., Campbell, M., & Di Prospero, L. (2022). A
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https://doi.org/10.1056/nejmp2032224

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