Professional Documents
Culture Documents
2005
A Strategic Management Case Study
Graphics are the property of Apple Computer
Overview
A brief history of Apple Computer EOY 2004
Mission, Vision, Objectives, Strategies New Vision and Mission
Opportunities & Threats CPM EFE
2005
External Analysis
Internal Analysis
Financial Data Strengths and weaknesses IFE Financial ratios
Strategic Analysis
SWOT Matrix SPACE BCG IE matrix Grand Strategy Matrix Matrix Analysis QSPM
Implementation Issues Proposed annual objectives (goal) and polices Proposed procedures for evaluation Epilogue Current Performance Questions Resources Utilized
History of Apple
1976
Apple started in a garage in Santa Clara, CA by Steve Wozniak and Steve Jobs A easy to use PC for small computer users
1980
$117,000,000 in sales IPO
1983
Wozniak quits Jobs hires John Sculley From Pepsi Co. to become President of Apple
1984
Macintosh PC
History of Apple
1985
Jobs and Sculley have a falling out Jobs fired Sculley becomes CEO Bill Gates wants to buy Mac O/S, Sculley says No, Gates buys DOS from IBM, Microsoft kicks Apple's butt (90% market share)
1993
Apple release Newton, the first PDA Earnings Plunge, Apple restructures, Sculley Resigns
1997
Apple CEO Gilbert Amelio buys NextStep from Steve Jobs Earnings Plunge, Apple restructures, Amelio Resigns
1998
Steve Jobs returns as iCEO
2007, Tony Gauvin, UMFK
History of Apple
1998
Jobs restructures Apple along two products lines
Consumer iMac
i for internet
Professional PowerMac
power for power user
Lesson learned
+
2007, Tony Gauvin, UMFK
=
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2004 Mission
Apple Computer is committed to protecting the environment, health and safety of our employees, customers and the global communities where we operate. We recognize that by integrating sound environmental, health and safety management practices into all aspects of our business, we can offer technologically innovative products and services while conserving and enhancing resources for future generations. Apple strives for continuous improvement in our environmental, health and safety management systems and in the environmental quality of our products, processes and services.
2007, Tony Gauvin, UMFK
2004 Strategies
Market Penetration
Branding Niche player
2004 objectives
Double market Share from 5% to 10% Remain as the most profitable computer company in the industry
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2004 Issues
How can apple best capitalize on the needs of the business world for a safer, virus-free, wormfree system? Should Apple enter the consumer electronics business like Dell and Gateway did? Should Apple remain a lone wolf in Operating Systems or adopt a cross-platform format compatible with Windows and Intel How much emphasis should Apple place on developing the next generation of voice recognition computers?
2007, Tony Gauvin, UMFK
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A new vision
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A New Mission
The Apple commitment to excellence is its mission to provide computers and service (2) for people (1) that meet the highest standards of value and reliability. Apple is one of the leaders in the computer industry and produces some of the best-selling computers and digital music products in the world (3). Apple provides the highest level of quality and value for our customers (7). Those are timeless fundamentals. We also apply innovative technology to our core business (4) to make our products irresistible to customers, beneficial to society, and profitable to our company (5). We strive to provide additional opportunities for growth and enrichment of company personnel while maintaining a work environment for all employees (9) that encourages personal commitment and participation in support of achieving excellence. We are committed to being a good corporate citizen, and being openly honest with all of our stakeholders (6). We support activities that enable people to improve their lives and reinforce their commitment to society (8).
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Apple CPM
Apple
Critical Success Factors Market Share Price Financial Position Product Quality Consumer Loyalty Advertising Management Global Expansion Innovation Web Development Weight Rating Weighted Score 0.20 0.20 0.45 0.60 0.60 0.16 0.24 0.12 0.56 0.15 Rating
HP
Weighted Score 0.30 0.30 0.60 0.45 0.30 0.08 0.18 0.12 0.28 0.10 Rating
Dell
Weighted Score 0.40 0.40 0.45 0.45 0.45 0.12 0.18 0.18 0.28 0.15
0.10 0.10 0.15 0.15 0.15 0.04 0.06 0.06 0.14 0.05
2 2 3 4 4 4 4 2 4 3
3 3 4 3 2 2 3 2 2 2
4 4 3 3 3 3 3 3 2 3
Total
1.00
3.28
2.71
3.06
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Apple EFE
Key External Factors
Weight
Rating
Weighted Score
Opportunities
Increase in worms and virus on PCs. Large population (Gen X & Y) which are extremely individualistic and name brand conscious. Government crackdown on pirating music off the Internet. Much of the world is still without computers. People enjoy small electronic gadgets. Threats Companies not seeing Apple as compatible with their software. Dell and HP are major competitors. Increasing competition with music downloads. Competition produces similar products at often half the price. The population at large unwilling to use Macintosh. TOTAL 0.10 0.10 0.05 0.10 0.10 1.00 2 3 4 3 2 0.20 0.30 0.20 0.30 0.20 3.20 0.15 0.15 0.05 0.10 0.10 4 4 4 2 4 0.60 0.60 0.20 0.20 0.40
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Apple IFE
Key Internal Factors Strengths iTunes Music Store is a good source of revenue, especially with the iPod and the availability on Windows platform. Apples niche audience provides the company with some insulation from the direct price competition. Revamping desktop and notebook lines. Low debtmore maneuverable. Developing own software and hardware. Good brand loyalty. Web technology can be used to improve product awareness and sales. 0.15 0.10 0.10 0.06 0.14 0.05 0.10 4 3 3 4 3 3 4 0.60 0.30 0.30 0.24 0.42 0.15 0.40 Weight Rating Weighted Score
Weaknesses
Dependency on new product launches. Weak presence globally. Slow turnaround on high demand products. Weak relationship with Intel and Microsoft. Weak presence in markets other than education and publishing. Total 0.06 0.07 0.03 0.10 0.04 1.00 1 1 2 1 2 0.06 0.07 0.06 0.10 0.08 2.78
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383.70
305.70 12.64 NA NA
78.90
17.40 5.00 NA NA
16.30
17.00 4.93 10.40 4.27
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Current Ratio
Quick Ratio Interest Coverage Leverage Ratio Book Value/Share Investment Returns % Return on Equity Return on Assets Return on Capital Return on Equity (5-Year Avg.) Return on Assets (5-Year Avg.) Return on Capital (5-Year Avg.) Management Efficiency Income/Employee Revenue/Employee Receivable Turnover Inventory Turnover Asset Turnover
3.0
2.6 NA 1.5 8.86
1.5
1.2 NA 2.9 3.50
1.4
0.9 3.5 5.7 13.26
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Financial Trends
Date 2005 2004 2003 2002 2001 Avg. P/E 23.5 40.6 90.1 111 NA Price/Sales 3.21 1.83 1.22 0.91 1.02 Price/Book 6 2.99 1.8 1.27 1.39 Net Profit Margin (%) 9.6 3.3 1.1 1.1 -0.7
Date 2005
Debt/Equity 0
Interest Coverage NA
2004
2003 2002 2001
$6.48
$5.76 $5.70 $5.59
0
0 0.08 0.08
5.4
1.6 1.6 NA
3.4
NA NA -0.6
NA
NA NA N
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1. Stockholders Equity + Goodwill = 7,466 + 69 2. Net Income x 5 = $1,355 x 5= 3. Share price = $72.00/EPS(1.56) = 46.15 x Net Income $1,335 = 4. Number of Shares Outstanding x Share Price = 842 x $72.00 = Method Average
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W-O Strategies 1.Increase ties with Microsoft and Intel and their products.(W1, W2, W4 O2, O3) 2.Promote to business the safety of having a worm and virus free computer by using Mac. (W2, W4, O1, O5). 3.Expand production into Asia (W2, O4).
Threats
S-T Strategies
W-T Strategies
1.Companies not seeing Apple as compatible with their software. 2.Dell and HP are major competitors. 3.Increasing competition with music downloads. 4.Competition produces similar products at often half the price. 5.The population at large unwilling to use Macintosh.
1.Increase and promote the compatibility to Windows operating system. (S5,T1) 2.Promote the originality of Apple computers and the different style and stable system that is worth the price difference in style, stability and speed. (S2, S5, T2, T4, T5)
1.Improve relationship with Microsoft and Intel so that companies will see them as compatible. (W1, W2 T1) 2.Produce Wintel Compatible products (W1, T1).
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FS Total
IS Total
ES Total
CS total
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-6
-5
-4
-3
-2
-1 -1 -2 -3 -4 -5 -6
Defensive
ES
Competitive
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Quadrant IV
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Apple IE Matrix
Grow and Build Hold and Maintain Harvest or Divest High 3-4
IFE Scores
Strong 3-4 Average 2-2.99 Weak 1-1.99
I
International
II
Domestic
III VI IX
EFE Scores
IV
Medium 2-2.99
V VIII
VII
Low 1-1.99
Segments Revenue Profit Gauvin, UMFK 52% Domestic 2007, Tony 54% International 46% 48%
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High +20
Stars
II
Medium
IInternational
Dogs
0
Cash Cows
III
Low -20
Segments Domestic International
IV
Revenue Profit Growth Rate 54% 52% 17 46% 48% 5 2007, Tony Gauvin, UMFK Relative Market Share 0.3 0.2
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Matrix Analysis
Alternative Strategies
Forward Integration
Backward Integration Horizontal Integration Market Penetration Market Development Product Development Concentric Diversification Conglomerate Diversification Horizontal Diversification Joint Venture Retrenchment Divestiture Liquidation X 1 X X X
BCG
IE
X
X X X X X
SPACE
X
X X X X X X X X
GRAND
COUNT
2
2 2 3 3
X X X X X
4 2 2 2 1
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Apple QSPM
Strategic Alternatives Key Internal Factors Strengths iTunes Music Store is a good source of revenue, especially with the iPod and the availability on Windows platform. Apples niche audience provides the company with some insulation from the direct price competition. 0.15 0.10 Weight Produce Wintel compatible products AS 4.00 --TAS 0.60 --Expand production into Asia AS 3.00 --TAS 0.45 ---
0.10
0.06 0.14 0.05
--1.00 --4.00
--0.06 --0.20
--4.00 --3.00
--0.24 --0.15
0.10
4.00
0.40
3.00
0.30
0.06 0.07
--1.00
--0.07
--3.00
--0.21
0.03
0.10 0.04 1.00
--4.00 2.00
--1.00 4.00
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Apple QSPM
Key External Factors Weight Produce Wintel compatible products TAS 0.15 0.15 0.05 0.10 0.10 1.00 1.00 1.00 1.00 --0.15 0.15 0.05 0.10 --Expand production into Asia AS 3.00 4.00 4.00 4.00 --TAS 0.45 0.60 0.20 0.40 --Opportunities Increase in worms and virus on PCs. Large population (Gen X & Y) which are extremely individualistic and name brand conscious. Government crackdown on pirating music off the Internet. Much of the world is still without computers. People enjoy small electronic gadgets. Threats Companies not seeing Apple as compatible with their software. Dell and HP are major competitors. Increasing competition with music downloads. Competition produces similar products at often half the price. The population at large unwilling to use Macintosh. SUBTOTAL SUM TOTAL ATTRACTIVENESS SCORE 0.10 0.10 0.05 0.10 0.10 1.00 0.95 2.83 2.15 3.88 4.00 1.00 ----0.40 0.10 ----2.00 3.00 ----0.20 0.30 -----
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Market Development
Asia & Europe
Related Diversification
Peripherals
Retrenchment
Reengineer to lower cost of goods sold in reaction to commoditization pricing of PC market
2007, Tony Gauvin, UMFK
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Recommendations
Strategy 1
Open twenty computer retail stores (not just peripherals and accessories). Apple currently operates stores throughout the United States with only peripherals and accessories for their computers. Adding the hardware should generate more handson awareness and use already established locations. This will increase product accessibility for those who wish to view items other than just accessories and increase awareness of the originality of Apples products. Two percent increase in sales representatives for the computer hardware. Estimated cost of $ 5 million per store = $100 Million Total.
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Recommendations
Strategy 2
Expand into the Asian market over a five-year period by building a manufacturing facility and headquarters in Hong Kong and expanding sales throughout Asia. Estimated cost $5 billion.
Strategy 3
Add more features to current products including new iPod, Shuffle, and Macintosh enhancements and power. $50 million is the estimated cost for Research and Development.
While it is usually prudent to embark on just one strategy at a time, Apple cash reserves (~$8 billion) and managerial talents (Steve Jobs) makes embarking on 3 strategies at one time is not only possible but recommended.
2007, Tony Gauvin, UMFK
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EPS/EBIT
$ Amount Needed: $5,100 M
Strategy 1 & 2
Stock Price: $75 Tax Rate: 26% Interest Rate: 5% (2006) # Shares Outstanding: 842M
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EPS/EBIT
EBIT Interest EBT Taxes EAT # Shares EPS Common Stock Financing Recession Normal Boom $500,000,000 $1,500,000,000 $3,000,000,000 0 0 0 500,000,000 1,500,000,000 3,000,000,000 130,000,000 390,000,000 780,000,000 370,000,000 1,110,000,000 2,220,000,000 910,666,667 910,666,667 910,666,667 0.41 1.22 2.44 Debt Financing Recession Normal Boom $500,000,000 $1,500,000,000 $3,000,000,000 257,500,000 257,500,000 257,500,000 242,500,000 1,242,500,000 2,742,500,000 63,050,000 323,050,000 713,050,000 179,450,000 919,450,000 2,029,450,000 842,000,000 842,000,000 842,000,000 0.21 1.09 2.41
70 Percent Stock - 30 Percent Debt 70 Percent Debt - 30 Percent Stock Recession Normal Boom Recession Normal Boom $500,000,000 $1,500,000,000 $3,000,000,000 $500,000,000 $1,500,000,000 $3,000,000,000 77,250,000 77,250,000 77,250,000 180,250,000 180,250,000 180,250,000 422,750,000 1,422,750,000 2,922,750,000 319,750,000 1,319,750,000 2,819,750,000 109,915,000 369,915,000 759,915,000 83,135,000 343,135,000 733,135,000 312,835,000 1,052,835,000 2,162,835,000 236,615,000 976,615,000 2,086,615,000 890,066,667 890,066,667 890,066,667 862,600,000 862,600,000 862,600,000 0.35 1.18 2.43 0.27 1.13 2.42
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Implementation Issues
Moving production overseas
Unsettling for current workforce MIS Integration problems Change in culture May damage brand (Made in USA) Environmental outlook
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Reduce unit cost of goods sold by 10% annually for next 3 years
Leverage low cost labor overseas
Either provide functional enhancements to existing products each year or obsolesce product
Assign R&D project teams to each existing product Have market research produce product maturity curves for existing products
Create Chief scientist position on Corporate Board to reflect the importance of R&D to Apple Computer
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Epilogue
2006
iPods add Video Content from Disney, ABC, ESPN, SOAPnet Stock soars by 120% iPod morphs to
Shuffle Nano
2007
iPhone Sales predicted to increase by 35% Gross profit margin predicted to increase by 8%
2007, Tony Gauvin, UMFK
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http://moneycentral.msn.com/investor/charts/charting.asp?symbol=AAPL
2007, Tony Gauvin, UMFK
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Resources
Case Notes
Forest David; Francis Marion University
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Questions
http://seriouslygood.kdweeks.com/images/apple-question.gif
2007, Tony Gauvin, UMFK
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