ATTACHMENT PROCESS AUDIT PLAN AND REVIEW

PROCESS: Activities Audited: ' (ua!it& Ma%a)e*e%t S&ste* '+, -e%era! re.uire*e%ts '+/ Docu*e%tatio% re.uire*e%ts '+/+, -e%era! '+/+/ (ua!it& Ma%ua! '+/+0 Co%tro! o1 docu*e%ts '+/+' Co%tro! records 2 Ma%a)e*e%t res"o%si3i!it& 2+, Ma%a)e*e%t co**it*e%t 2+/ Custo*er 1ocus 2+0 (ua!it& "o!ic& 2+' P!a%%i%) 2+'+, (ua!it& o34ectives 2+'+/ (ua!it& *a%a)e*e%t s&ste* "!a%%i%) 2+2 Res"o%si3i!it& 5 authorit& a%d co**u%icatio% 2+2+, Res"o%si3i!it& a%d authorit& 2+2+/ Ma%a)e*e%t re"rese%tative 2+2+0 I%ter%a! co**u%icatio% 2+6 Ma%a)e*e%t revie8 2+6+, -e%era! 2+6+/ Revie8 i%"ut 2+6+0 Revie8 i%"ut 6 Resource *a%a)e*e%t 6+, Provisio% o1 resources 6+/ Hu*a% resources 6+/+, -e%era! 6+/+/ Co*"ete%ce5 a8are%ess a%d trai%i%) 6+0 I%1rastructure 6+' Wor e%viro%*e%t 7 Product rea!i<atio% 7+, P!a%%i%) o1 "roduct rea!i<atio% Site: Auditor: ISO Chec !ist /+, /+/ /+/+, /+/+/ 2+, 2+0 ,+, ,+,+/ ,+/ ,+0 ,+0 A""!ies Date: Su""ort Process# $u%ctio%#Locatio% #Activit& I%"ut# Out"ut NR# OI# NC

,+,+0
,+' ,+' ,+6 ,+7 ,+9 ,+9 ,+: ,+,; ,+2 ,0+, ,0+, ,0+/ 7+0 7+6 '+9

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ATTACHMENT PROCESS AUDIT PLAN AND REVIEW

PROCESS: Activities Audited: Site: Auditor: ISO A""!ies Chec !ist 0+, 0+, 0+/ 0+0 '+, '+, '+/ '+0 '+' '+2 '+6 2+/+, 6+, 6+, 6+/ 6+0 7+/ 7+/ '+6+/ 7+9 ,;+6 ,;+2 Date: Su""ort Process# $u%ctio%#Locatio% #Activit& I%"ut# Out"ut NR# OI# NC

7+/ Custo*er=re!ated "rocesses 7+/+, Deter*i%atio% o1 re.uire*e%ts re!ated to the "roduct 7+/+/ Revie8 o1 re.uire*e%ts re!ated to "roduct 7+/+0 Custo*er co**u%icatio% 7+0 Desi)% a%d deve!o"*e%t 7+0+, Desi)% a%d deve!o"*e%t "!a%%i%) 7+0+/ Desi)% a%d deve!o"*e%t i%"uts 7+0+0 Desi)% a%d deve!o"*e%t out"uts 7+0+' Desi)% a%d deve!o"*e%t revie8 7+0+2 Desi)% a%d deve!o"*e%t veri1icatio% 7+0+6 Desi)% a%d deve!o"*e%t va!idatio% 7+0+7 Co%tro! o1 desi)% a%d deve!o"*e%t cha%)es 7+' Purchasi%) 7+'+, Purchasi%) "rocess 7+'+/ Purchasi%) i%1or*atio% 7+'+0 Veri1icatio% o1 "urchased "roduct 7+2 Productio% a%d service "rovisio% 7+2+, Co%tro! o1 "roductio% a%d service "rovisio% 7+2+/ Va!idatio% "rocesses "roductio% service "rovisio% 7+2+0 Ide%ti1icatio% a%d tracea3i!it& 7+2+' Custo*er "ro"ert& 7+2+2 Preservatio% o1 "roduct

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ATTACHMENT PROCESS AUDIT PLAN AND REVIEW

PROCESS: Activities Audited: 7+6 Co%tro! o1 *o%itori%) a%d *easuri%) devices 9 Measure*e%t5 a%a!&sis a%d i*"rove*e%t 9+, -e%era! 9+/ Mo%itori%) a%d *easuri%) 9+/+, Custo*er satis1actio% 9+/+/ I%ter%a! audit 9+/+0 Mo%itori%) a%d *easure*e%t o1 "rocesses 9+/+' Mo%itori%) a%d *easuri%) o1 "roduct 9+0 Co%tro! o1 %o%co%1or*i%) "roduct 9+' A%a!&sis o1 data 9+2 I*"rove*e%t 9+2+, Co%ti%ua! i*"rove*e%t 9+2+/ Corrective actio% 9+2+0 Preve%tive actio% Site: Auditor: ISO Chec !ist :+, ,'+, ,'+, 0+' ,/+, ,'+,+, 9+, ,;+, ,'+,+/ ,'+0 ,'+0 ,,+, ,'+/ A""!ies Date: Su""ort Process# $u%ctio%#Locatio% #Activit& I%"ut# Out"ut NR# OI# NC

Pa)e >>>> o1 >>>>

ATTACHMENT >>>>> RE-ISTRATION RECOMMENDATION RECORD Custo*er#Re)istratio% Locatio%: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

NON=CON$ORMANCE SUMMAR? @? PROCESS AND ISO :;;; RE(UIREMENT (UALIT? MANA-EMENT S?STEM RE(UIREMENTS Sta%dardASB=?ear: ISO :;;,:/;;; Note: Ma4or %o%=co%1or*ities are !isted o% to"5 a%d *i%or o% 3otto* i% each ce!!+ T O T A L S

,+ Ma%a)e*e%t res"o%si3i!it&5 a%d Ma%a)e*e%t Revie8 /+ (ua!it& Ma%a)e*e%t S&ste* a%d P!a%%i%) 0+ Co%tract revie85 Custo*er Co**u%icatio%5 a%d Custo*er satis1actio% '+ Desi)% a%d deve!o"*e%t 2+ Docu*e%t co%tro!5 Cha%)e Co%tro!5 a%d co%tro! o1 records 6+ Purchasi%) 7+ Process co%tro!5 Mai%te%a%ce5 Too!i%) Mai%te%a%ce5 a%d Product ide%ti1icatio% a%d tracea3i!it& 9+ Mo%itori%) a%d Measure*e%t o1 Product
:+ Co%tro! o1 Mo%itori%) a%d Measuri%)

devices
,;+ Co%tro! o1 No%co%1or*i%) Product5

Preservatio% a%d Custo*er Product ,,+ Corrective Actio% ,/+ I%ter%a! Audits ,0+ Co*"ete%ce5 A8are%ess a%d Trai%i%) ,'+ Mo%itori%) a%d Measuri%) (MS Processes5 Preve%tive Actio%5 a%d Co%ti%ua! I*"rove*e%t

TOTALS

RECOMMENDATION TO RE-ISTER OR CONTINUE RE-ISTRATION: ?ES LEAD AUDITOR SI-NATURE: >>>>>>>>>>>>>>>>>>>>>>>>>>>>

NO or HOLD C

DATE: >>>>>#>>>>>#>>>>>

ISO 9001:2000 SURVEILLANCE PLAN

Custo*er#Re)istratio% Locatio%: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

DATE/AUDITOR FOR VISIT
ISO :;;,:/;;; PROCESSES

Sta%dardAsB=?ear: ISO :;;,:/;;;

Note: D *ea%s Process 8as assessed a%d 3!a% *ea%s it 8as %ot+

,+ Mar et A%a!&sis#Custo*er Re.uire*e%ts /+ @id#Te%der 0+ Order#Re.uest '+ Product Desi)% 2+ Process Desi)% 6+ Product Veri1icatio%#Va!idatio% 7+ Process Veri1icatio%#Va!idatio% 9+ Product Productio%
:+ De!iver& ,;+ Pa&*e%t

,,+ Warra%t&#Service ,/+ Post Sa!es#Custo*er $eed3ac AUDIT MANA-ER INITIALS#DATE

RE-ISTRATION MANA-ER INITIALS#DATE REASSESSMENT = Date#Si)%ature