Professional Documents
Culture Documents
Following are the main objectives of selecting MCB Bank Limited for studying.
To observe the finance system of the bank, to know how banks support the
economy of the country.
To implement theoretical knowledge in practical field.
To understand the management system of the bank which consists of
experienced professionals of the bank.
Want to scrutinize newly and highly integrated computerized system for
doing banking transactions.
To know banks activities i.e. its services and products.
The bank is certainly one of the leading banks in Pakistan, the reason being I
selected it for Internship and learning purpose.
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the territories comprising Pakistan; but by December 31, 1973 there were following
14 scheduled Pakistani commercial banks with 3323 offices all over the Pakistan
and 74 offices in foreign countries.
1. National Bank of Pakistan
MCB Bank Limited is one of the leading banks of Pakistan and continuously
awarded “Best Domestic Bank in Pakistan” from 2002-2006 and also ranked in AA
+ Rating. The Management of the Bank maintained its strategy of concentrating on
growth through improvement in quality services, investment in technology &
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people, utilizing its extensive branches network, large & stable deposit base and
managing its non-performing loans.
MCB Bank Limited is the only Bank in Pakistan who listed on London Stock
Exchange and issued Global Depository Receipts (GDRs) worth 150 Million
Dollars. MCB Bank is first ever in the history of the country to be listed on the
London Stock Exchange for trading on the Professional Securities Market which is
now being followed by NBP & Others. The Bank’s Registered Office is at MCB
Building, F-6/G-6 Jinnah Avenue, Islamabad and Principal Office at MCB Tower, I.
I. Chundrigar Road Karachi.
Subsidiaries:
The bank has two subsidiaries:
Adamjee Insurance Company Ltd.
First Women Bank Ltd
In the late 1990 after long period of time newly established Democratic Government
of Pakistan have decided to sell nationalized assets of country for better utilization.
In April 1991, MCB became Pakistan’s first privatized bank. The government of
Pakistan transferred the management of the Bank to National Group, a group of
leading industrialists of the country by selling 26% shares of the bank.
In terms of agreement between the Government of Pakistan and the National Group,
the group, making their holding 50% has purchased additional 24% shares. Now,
25% is purchased by the Government, which shall be sold in the near future.
The name of bank has been changed from MUSLIM COMMERCIAL BANK LTD
to MCB BANK LTD. The name to change was felt due to the reasons that bank was
mainly known and popular as a MCB BANK.
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1.4 NATURE OF THE ORGANIZATION
MCB is in it’s over 50 years of operation. It has a network of over 1026 branches all
over the country with business establishments in Sri Lanka and Bahrain. The branch
break-up province wise is
Punjab (57%)
Sindh (21%)
NWFP (19%)
Baluchistan (3%) respectively
Over 750 of which are automated branches, Over 197 MCB ATMs in 35 cities
nationwide and a network of Over 12 banks on the MNET ATM switch.
In 2005 the total No. of Employees are 9,377 and No. of Accounts are 4,248,399.
In (2005, 2004, 2003, and 2001) MCB has received the Euro money award for the
4th time in the last 5 years. MCB won the "Best Bank in Pakistan".
In 2000 and 2007 win the award of “Best Domestic Bank.” In 2004, 2005 also has
win Asia Money awards for being "The Best Domestic Commercial Bank in
Pakistan".
Vision Statement
Mission Statement
OUR VALUES
Trust
“We are the trustees of public funds and serve with integrity & commitment. Ethical
behavior is of critical importance to us. We adopt full compliance with internal and
external policies and procedures, operating within the legal framework”.
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Customer Focus
Innovation
“We strive to be the market leaders in innovative products and services offering
customized financial solutions with flawless execution”
Teamwork
“The diversity of our people is our strength. We inspire and challenge each other –
working together to achieve synergy”
Achievement
“Our people are our most valuable asset. We are committed to a result oriented
culture. Our goals are clear and merit is the only criterion for reward”
Social Responsibility
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1.5 Business volume of Muslim Commercial Bank:
Rupees in million 2003 2004 2005 2006 2007
Profits
Operating profit 6,656 6,746 13,830 20,069 20,856
Profit before taxation 3,612 4,057 13,018 18,500 21,308
Profit after taxation 2,230 2,431 8,922 12,142 15,266
Balance sheet
Shareholders fund 11,108 14,552 23,307 40,844 55,120
Deposits from customers 211,511 221,069 229,345 257,461 292,098
Investments 128,276 67,194 69,481 63,486 113,089
Advances to customers 97,200 137,317 180,322 198,239 229,732
Total assets 272,323 259,173 298,776 342,108 410,485
Reference:
The abovementioned data is taken from Annual reports of MCB and
www.mcb.com.pk
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well as advances to customers and shareholders fund due to these funds the return is
increased year by year.
Due to increase in return share market value is also increased and earnings per share
are also increased. This means people are more interested in investing in MCB due
to high return. As we see year 2003, profit after tax was Rs. 2230/- but in 2007, this
profit increases up to Rs. 15266/- only because of high investments and advances to
customers.
On other hand due to increase of business volume the dividend payout ratio as well
as capital adequacy ratio also increases. So we can say the business volume of
Muslim Commercial Bank increases year after year due to its good establishment
and maintaining of adequate internal control and procedures for implementing
strategies and policies by its management.
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1.6 NUMBER OF EMPLOYEES
MCB bank since its incorporation has the more potential bank not only for its
customers but also for its employees. MCB bank offering great working
opportunities for all the people who are interested to do job in MCB bank and with
passage of time employees is increasing as its business volume is increasing because
MCB bank provide enhanced career opportunities with dynamic work employees
are motivated with higher salaries according to their education and experience level
currently round about 9946 employees are working in MCB bank including
contractual and permanent staff
DESIGNATION NO OF EMPLOYEES
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1.7 PRODUCTS AND SERVICES
MCB ATM Network is the largest and most advanced of its kind in the country, and
is part of MCB's continuing efforts to provide customers with convenience that suits
all requirements most. MCB ATM has operated globally.
Card Categories
The MCB ATM Regular Card allows withdrawal of up to Rs. 10,000 per day and a
maximum of 3 withdrawals per day per card.
The MCB ATM Gold Card allows withdrawal up to Rs. 25,000 per day and a
maximum of 6 withdrawals per day per card. The cardholder has to make at least
two transactions to withdraw the full amount of Rs. 25,000
BILL PAYMENTS:
MCB easy bill pay offers unmatched convenience to pay utility and mobile phone
bills or re-charge prepaid mobile phone accounts.
MCB is the only bank that offers coustomers, 3 convenient options of making bill
payments to PTCL, SSGC, KESC, Mobilink, and Ufone. MCB Smart Card or MCB
ATM Card Holder can easily pay their bills or re-charge their prepaid mobile phone
account.
ACCOUNTS
Saving Account
MCB’s Rupee Savings account is the most convenient way to manage savings. Its
basic features are:
Low average balance required
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Profit is paid on customers account on a half yearly basis
Customer can use an account to pay bills 24 hours a day, 7 days a week
through Virtual Banking
Current Account
MCB’s Rupee Savings account is the most convenient way to manage savings. Its
features are given as below:
Term Deposit
In compliance with the directives of State Bank of Pakistan via BDP Circular No.
30, issued on November 29, 2005, the Basic Banking Account has been launched
with effect from February 27, 2006. This product has been introduced to facilitate
the low income group as well as the existing account holders who wish to convert
their regular savings or current account into Basic Banking Account.
The Basic Banking Account is a current account and can be opened with a minimum
initial deposit of Rs. 1000/- only. Account holders will be allowed 2 deposit
transactions (either cash or through clearing) and 2 withdrawals (cash or clearing)
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each month. All customer-initiated transactions over and above this limit will be
charged a transaction fee.
Customer can open a foreign currency Savings account in any of the four currencies
i.e. US Dollar, UK Pound Sterling, and Euro. Its features are as below:
Account holder can avail a credit facility up to 75% of the total deposit
value.
A foreign currency account can be opened at any of MCB foreign exchange dealing
branches.
By using of this product customer can manage expenses. MCB is the only bank to
introduce a debit card that gives the option to choose from domestic and
international cards for local and global usage respectively.
MCB VISA:
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TRAVELER’S CHEQUES
MCB Rupee Traveler's Cheques were first introduced in 1993 as safe cash for
traveling and travel related purposes. The product has been extremely popular and is
preferred over cash by customers while traveling and in all walks of life.
LOANS
Term Loans:
An individual can gain and benefit the most through MCB Consumer Banking.
MCB provide friendly, efficient and attentive personalized banking services - a
unique banking relationship experienced by each MCB client.
Based on the customer’s specific needs, the Corporate Bank offers a number of
different working capital financing facilities including Running Finance, Cash
Finance, Export Refinance, Pre-shipment and Post- shipment etc. Tailor- made
solutions are developed keeping in view the unique requirements of your business.
FINANCING
Trade Finance
MCB corporate banking provides a finance services that include an entire range of
import and export activities including issuing Letters of Credit(L/Cs), purchasing
export documents, providing guarantees and other support services.
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INVESTMENT BANKING
Private Placements
Debt/Equity Underwriting
Loan Syndication
Corporate Advisory
MCB Virtual Internet is to manage and control customer’s banking and finances –
when they want to, where they want to. MCB’s Virtual Internet Banking facility is
Simple
Secure
Free of cost.
MCB Virtual Banking - is a safe and convenient way to manage and control banking
and finances. This service meets customer’s both (individual’s and corporate)
essential banking needs. MCB Virtual Internet Banking is a fully Internet-based
service, so customers are not required to download any additional software.
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CHAPETR No. 2
MCB relies on strong, lasting relationship with its customers and on its reputation
for stability and security for its continued process. MCB extends its philosophy to its
technology strategy but not perusing technology for technology's sake. However,
MCB learns from the mistakes of others especially in "consumer banking". We let
others get in first, take the hit, and find out the flows. Said MCB officials - and has
installed efficient and effective system for processing and delivering information.
Some directors are the personnel of the MCB Bank and others are successful
business person and executives of other major organization. Nineteen members are
included in board of directors.
The head office is operationally in charge of central affairs including the delegation
of powers and authority to the regional head quarters throughout the country. All the
senior management team works in the Head office of MCB bank is situated in
Karachi. And it’s all branches, regional offices, corporate branches and overseas
branches and online branches and representative offices work according to rules and
regulation set by the head office.
Following are the departments that are working at head office:
Administration
Credit Management
Investment Banking
Human Resource
Information Technology
Corporate Planning & Budgeting
Finance & Treasury
International Division
Inspection & Audit
Law Division
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Marketing & Development
Trustee Division
MCB Bank Limited has a vast network of 1026 branches within Pakistan. The
network of 1026 branches enables the Bank to generate a substantial and stable
deposit base, provide a wide range of banking products and other financial services
and diversify lending risks geographically, as well as on the basis of credit and
customer type. (Annexure-I attached)
Audit Committee
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Mian Raza Mansha Member
Dato' Mohammad Hussein Member
Aftab Ahmad Khan Member
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Chief Financial Officer
Ali Munir
Auditor’s
Riaz Ahmed & Co
KPMG Taseer Hadi & Co
Principle Office
MCB 15 main Gulberg, Lahore
Operational Manager Mr. Kaleem of the branch handled the 10 subordinates. This
team is also headed by Mr. Abdul Basit.For effective handling of branch; it has been
categorized into three segments with different people handling each category. These
categories are:
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B) OPERATIONAL MANAGER;
Operational Manager is to be responsible of :
Accounts Department
System
Remittances
Clearing
General Services
C) CREDIT MANAGER:
Credit Manager is to look after all credit facilities like , Term Loans, Running
Finance facilities etc.
The purpose of banks is to provide some services to the general public. The main
functions and services which MCB Bank Limited Aabpara Branch provides to
different peoples are as follows.
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f) Accepting bills of exchange on behalf of customers.
g) Purchasing shares for the customers.
h) Undertaking foreign exchange business.
i) Furnishing trade information and tendering advice to customers.
Organizations cannot function without proper arrangements for its specific takes and
duties. “The process of grouping jobs according to some logical arrangements” is
called departmentalization. MCB Bank Ltd is divided into five departments.
Following are five types of the departments established in the said branch to
facilitate the customers.
Deposits Department
Remittances Department
Clearing Department
Advances Department
Foreign Exchange Department
Deposits Department:
Deposit department is one of the most important and main department of the bank. It
performs the vital function in the bank because it deals with the supply of money to
the bank. Deposits are the inputs of a bank. Deposits department is just like a heat,
as it function other department also run, otherwise the whole system paralysis.
Each and every bank tries its best to increase their deposits. Deposits depict the
financial strength of a bank. Muslim Commercial Bank Limited is a unique and
crucial institution, which is able to increase credit in the country.
Current account.
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Saving account
Fixed account
Remittances Department:
Remittance department performs the function of remitting funds i.e. to transfer funds
for customers from one location to another. The transfer of funds may be from one
branch to another or from one bank to another
Remittances mean “the transfer of money or fund from one place to another place
through bank”. It may be “inland remittance” or “Remittance”
Within locality.
Out side locality.
Within Locality:-
When a branch situated in Islamabad is required to send the draft to any other branch
situated in the same locality, the process will say to be within locality. I.e. MCB
corporate branch Islamabad, send any draft to MCB Aabpara branch, this is known
as within locality.
Pay Order
Pay order is used for payment within the cities; the main purpose of pay order is to
make payment in record this payment in the bank as evidence. Bank charge the
commission for its services. The purchaser fill an application form, which includes
the amount of payment or order, the name of the payee and complete address of
purchaser and payee application form is also singed by the purchaser.
Outside locality:-
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sent any draft to a branch situated in Peshawar city. It is commonly done through the
following three means.
(This report has been written on the experience and knowledge gained and applied
for the analysis of MCB Bank Branch Islamabad.)
Telegraphic transfer.
Demand draft
Mail transfer
Bank Draft
Telegraphic Transfer:
Now a day, new technology is used for this purpose i.e. fax, e-mail. The big traders
and businessman use this method of remittance in this method of remittance the
purchaser is not responsible for the dispatch.
For safe, speedy, and reliable way to transfer money, Muslim commercial bank
Demand Drafts and pay orders are available for customers at very reasonable rates.
Any person whether an account holder of the bank or not, can purchase a Demand
Draft from a bank branch. A demand draft is an order drawn by a bank on its branch
or on another bank in a different place requiring the later to pay on demand the sum
of money specified in the draft. Pay order is just like demand draft except the pay
order is made for local transfer of money whereas demand draft is meant for
remittances of funds from one city y to another.
Mail Transfer:
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Mail transfer draft is one of the bank modes of remittance. Mail transfer is issued by
one branch of bank to another branch of the same bank by instructing to branch to
pay the other branch by issuing mail transfer receipts.
In M.T the purchaser is not responsible for dispatch, but the bank will be responsible
for dispatch.
Bank Draft:
Bank draft is the most important type of remittance. Draft is an instrument issued by
a bank. Draft is issued by one branch to another branch out of the city. The
difference branches of same bank can issue the bank draft to each other and it is also
called the banker cheques i.e. the main branch of MCB in Islamabad issued the draft
to the MCB Peshawar.
CLEARING DEPARTMENT:
When the payee is an account holder in the same bank, then the Cheque is directly
transferred from one A/c to other, and the total assets and liabilities of the bank
remain the same. But in practice, it is often that the payee has A/c in some other
bank. Then in such cases the payee deposits Cheque in his bank drawn on some
other bank. The bank with which the Cheque is deposited becomes the creditor of
the drawer’s bank. The debtor bank will pay this amount of the Cheque by
transferring it from cash reserves if there is no offsetting transaction.
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The clearance house is the branch of Central Bank of Pakistan or NBP in case of
area where no Central Bank Branch is available. The messengers of the various
commercial banks gathered at the clearance house and transferring Cheque payable
by other banks while collecting drawn on their banks. A summary sheet is prepared
describing the number of Cheques received and delivered by a bank at the clearance
house. Total of these in and out Cheques are collected. Then the difference with a
given bank is paid or received from the account maintained at the Central Bank.
Besides deposits the other major function of the bank is to advance money to the
client. This function of the bank contributes great deal to the revenues of the bank.
Due to its importance for the banker’s success, this area is given special importance
and attention.
The primary purpose of this department is to encourage small business to take loans
and help them in their business. The bank earns from the advancement of loan to the
people or organization and charges a certain percentage of interest on it and bank
earns profits. Besides deposits the other major function of the bank is to advance
money to the client. This function of the bank contributes great deal to the revenues
of the bank. Due to its importance for the banker’s success, this area is given special
importance and attention.
The bank also makes advances to small size businesses and construction companies
etc. Many MCB branches are having department for granting advances to the
borrowers.
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By Cash Credit:
Through this credit facility, the bankers advances loan to the borrower after having
tangible asset as a security. Main characteristics of this facility is that the total
amount is not given to the borrower at one rather it is given in installments, or
whenever required. The borrower has to pay the interest only on the amount
outstanding against him. This credit facility is very liked by large commercial and
industrial enterprises.
The cash credit facility is given through hypothecation or pledging of goods. Some
requirements in hypothecation:
This credit is a very advanced form of advancing money / credit to the borrower. It
is also termed as factoring. In this facility the bank purchases the bills of exchange
from the borrower. The bank gives face value of the bill to the borrower after
deducting interest on the remaining period required for the bill to mature.
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FOREIGN EXCHANGE DEPARTMENT:
For international Business Transaction the banks utilize the services of its foreign
exchange department. This plays very crucial and important role in International
trade. The services which Foreign Exchange Department of the bank offer is the
parallel banking with general banking, an additional function of important and
export business controlled by State bank of Pakistan.
After the closing down of the London operations prior to privatization, MCB was
left with no foreign branches and operations. In 1994 as planned the bank opened up
its international operations by inaugurating its branches in Dhakha and Colombo.
More branches are operating in Pettah, Srilanka and Chittagang. Access to Middle
East and Africa is in progress.
In MCB its Foreign Exchange Department as per State Bank of Pakistan regulations
carries out the Intentional Banking. The State Bank of Pakistan exercise full control
over the Foreign Exchange Business. No transaction can be considered effective
without permission from the State Bank of Pakistan under Foreign Control Act,
1947. Foreign Exchange Regulations are issued through the Exchange control
Department of the State Bank of Pakistan.
Any transaction in the International Banking shall be carried out at rates determined
by the State Bank of Pakistan. For this purpose the State Bank of Pakistan fix the
rate of US dollar. This is done by formula approved by State Bank of Pakistan and
was published daily by Foreign Exchange Rate Committee in Karachi Head Offices.
It also makes sure that the rates approved are conveyed to the branches on the same
day.
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2.5 STRUCTURE AND FUNCTION OF THE ACCOUNTS
DEPARTMENT:
Accounts department is responsible to keep the record of each and every transaction
and prepare reports about the amount of deposits and advances and sent to Head
office or State Bank of Pakistan on monthly, quarterly and yearly basis.
The accounts department of MCB Branch Aabpara deals with various routine
activities for the bank. The main activities performed by it are:-
a) Budgeting
b) Reporting
d) Miscellaneous functions
Budgeting
Reporting:
The accounts department, in the form of reports, clubs the details of various
departments together. Each and every minute detail is provided in weekly, monthly
and annual reports. The reports are submitted to head office, SBP and to the
government. The accounts department prepares many reports, of which the most
common are:-
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Statement Of Affairs
Income & Expenditure
Business Report
SBP Report
Outstand Receipt Report
Currency Wise Deposits Report
Accounts department maintains the record of all the assets and charges depreciation
on them. The bank normally uses the straight-line method to compute the
depreciation.
It is calculated on monthly basis and charged yearly. Bank not only depreciates the
existing assets but also the assets but also the assets transferred in and transferred
out.
Miscellaneous Functions:
The accounts department also performs some other miscellaneous functions like
Closing Entries
Daily activity checking
Report Generation
Minor expense recording
Closing Entries:-
Accounts department also passes the closing entries on monthly, 6 monthly and
yearly bases to calculate the profit and analyze the overall performance for a certain
period.
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ii. Daily Activity Checking:-
All the operations performed in various departments of MCB Bank Aabpara Branch
Islamabad are computerized. The functions are performed through the customized
software. In order to facilitate double-checking of all the transactions done, every
concerned official also passes vouchers and cheques manually. At the day end all the
vouchers passed by various officers working in different departments are given to
Accounts Department. Furthermore the I.T. department also prints a very bulky
report of all the transactions / entries which have been fed into the computer system
of the branch that day. When both of these things are at the desk of concerned
officer, he performs the job of tallying the daily activity report with all the
corresponding vouchers and cheques, in order to track down any discrepancy.
The reports generated by the accounts department on a daily, weekly, monthly, bi-
yearly and yearly are written in a proper format. It is neither necessary nor possible
to get acquainted by all of these reports in a short period of time. Some of the
common reports are:-
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From these statements, five reports carry extreme importance. The five reports are:-
The account department of MCB Bank Aabpara Branch has to record even the minor
expenses of the branch like tea for the staff, stationery for the branch.
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C HA P T E R N O . 3
General Banking:
Accounts Department
Current Department
Remittance Department
Clearing Department
Cash Department
Accounts Department:
Every transaction which takes place recorded in the computer so all transactions in
different departments are forwarded to account department. Since all vouchers from
different departments are forwarded to current department. Following are different
functions performed by this department:
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Current Department:
This department maintains all formalities of the accounts and account holders like it
account name, account holder’s name, code number and full address. Different
cheques debit and credit voucher come form different departments like Token,
Clearing, Remittances, Cash, Foreign Exchange, Advances and posted against
different accounts. The fund deposited in the MCB bank can be classified under the
main heads:
Current account
Saving account
Term /call deposits
Account Opening:
To open an account the customer have to meet the general banking manager with an
introducer (the person who is going go introduce that person in the bank) and get an
application form used for account opening. Different color-coded application forms
are available for each type of account. Along with the form a card for specimen
signature is also supplied to customer.
Accounts Types :
Though in theory there many types of accounts but commonly account operators can
be classified in one of the following categories, each have different documentation
requirements:
Single
Joint
Partnership
Private Limited
Public Limited
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Current Accounts:
Current deposits are those which are payable to bank whenever demanded by the
customer. Bank does not pay any profit on current deposits. There are of different
scheme of saving deposits, which are classified under different duration purpose and
rate of interest. Fixed deposits are those deposits which are by the bank under the
conditions that they will not be payable on demand but will be payable under fixed
or determinable future time date.
The need of remittance is commonly felt in commercial life particularly and in every
day life general. By providing fund transfer service to the customer the bank earns a
lot of income in the form of service charges. This department deals with local
currency remittance i.e. remittance from one city to another without actually
carrying the currency.
Inland Remittances:
The term inland remittance means transfer of funds from one branch to another
within country through following instruments:
Cash Department:
In cash department both deposits and withdrawals go side by side. This department
works under the accounts department and deals with cash deposits and payments.
This department maintains the following sheets, books, ledger of account:
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Cash received voucher sheet.
Cash paid voucher sheet.
Paying-in-slip
Cheque Book
Cash balance book
Cash department is performing its job completely through computers. Only two
peoples are working in cash department named Mr. Raheem OG-III and Basit Aftab.
The only instrument that can be used to withdraw an amount from an account is the
Cheque book. Cashier manually inspects the Cheque for following:
Signature & date
Cross cutting
Drawee's a/c title
Amounts in words & figures
Two signatures at the back
The cheques should not be stated as post dated. If in the Cheque there May
discrepancy regarding any of the aspects described above the Cheque is returned to
the customer for rectification. On other hand if the Cheque is valid in all respects,
the cashier enters the necessary inputs in the computer and posts the entry so that
account balance is updated.
The cashier at the same time maintains the “Cash Voucher Received Record Sheet".
Then inspect the signature of the customer cancellation mark of checking officer and
stamp of “POSTED” is placed on Cheque before hand over the cash to customer.
Cash Received:
For depositing the cash into customer’s accounts, there is need to fill in the paying-
in-slip giving the related details of the transaction. This paying-in-slip contains the
date, a/c/no, a/c title, particulars, amount being deposited and details of the cash.
There are two portion of the paying-in-slip. The depositor signs the one part of the
paying-in-slip one is retained by the bank to show an acceptance of the entries made
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in the slip. The paying-in-slip serves as a voucher to update to computerized
transaction ledger.
The cashier is responsible to receive both the paying-in-slip and cash from the
depositor. The cashier checks the necessary details provided in the paying-in-slip
and counts the cash before he/she tallies with the amount declared in the slip. If the
amount does not tally with the cash given, the deposit is not entertained until the
customer removes the discrepancy. On the other hand if the two amounts tally, the
cashier fills in the “Cash voucher received Record Sheet” and assigns a voucher no.
Accountant verifies all the entries in the two documents, if the entry in the two
documents tally with one another, the accountant authenticates the two by singing on
the two documents and posting stamps on the slip. One part of the slip is then
returned to the customer and other is given to the computer operator.
The 2 nd cashier posts the transaction entries in computer ledger. This ledger contains
the a/c no, a/c title, voucher no, voucher date, transaction code, transaction amount.
After posting these entries, computer display before posting balance and after
posting. On every transaction computer generates an output of transaction ledger. He
assigns the stamp “POSTED” on the voucher to show voucher transaction entries are
posted.
At the end of the working day cashier is responsible to maintain the cash balance
book. The cash book contain the date, opening balance, detail of cash payment and
received in figures, closing balance, denomination of government notes (Currency).
It s checked by manager. The consolidated figure of receipt and payment of cash is
entered in the cash book and the closing balance of cash is drawn from that i.e.
Opening Balance of Cash + Receipts - Payments = Balance
The closing balance of today will be the opening balance of tomorrow.
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Clearing Department:
All the external functions of clearing are carried by NIFT (National Institute of
Facilitation Technology) while the internal operations are performed by clearing
department which would be discuss later. NIFT is providing tremendous facilitation
having error rate of 0.3%. It is just like any courier service which takes the cheques
of other banks and delivers the cheques of that branch to it.
Each bank has collected cheques as behalf of their customer but these cheques are
not drawn on their own bank so in the clearinghouse, they hand over these cheques
to respective banks on which these cheques are drawn. Similarly each bank receives
cheques from other banks if any.
The operation of clearing refers to the collection of cheques drawn on other banks.
These cheques may be drawn on UBL, HBL, NBP, or any other bank of Pakistan.
The respective clerk collects all cheques and enters them in clearing Register. Then
he affixes stamps on these cheques and sorts out cheques of different banks and
prepares schedule for them. These cheques are sent to clearing house. State Bank of
Pakistan has extended the service of Clearing House. MCB will receive all the
cheques drawn by other banks. Finally they exchange their cheques mutuality. MCB
representative will give cheques of UBL, HBL, ABL, NBP, and SBP to their
representatives, and get the cheques drawn on MCB from these representatives.
Outward Clearing:
Clearing cheques received during the day are meant to be presented for clearance in
the next days clearing. Clearing cheques must bear clearing stamp. Necessary
endorsement must be completed such as payee’s account credited etc. All the
cheques must be sorted out as of the same city and of the other cities.
Schedules showing the total number of instruments and amount must be mentioned.
Voucher and voucher sheets and retained one copy of schedules will be kept by the
accountant for overnight. The copy of the schedules retained must be preserved for a
period of 3 moths and then destroyed.
35
3.2 ROLE OF THE FINANCIAL MANAGER
Investment decision:
The investment decision is the most important decision of the bank s three major
decisions. Ali Munir Chief financial officer of Muslim commercial bank limited
begins with determination of total amount of assets needed to be held by the bank. In
2007 total assets are 410,485,517,000 and the amount, which is invested in different
areas, is 113,089,261,000.
Financing:
36
Asset management decision:
37
3.3 USE OF ELECTRONIC DATA IN DECISION-MAKING
The bank remains focused on using technology for improving customer services
standard and expanding the range of products being offered and other technology
based solutions.
Banks strength in the area of information technology based services has always been
an edge in the competition and has been a source of considerable strength in the
expansion and the management of the customer base of the bank.tecnology support
provides an alternate service delivery channels higher customer satisfaction levels.
During 2004 various technology initiatives were successfully implemented. The 07
branches were open during the year. Most of branches were operational with on line
banking from day one of their respective operations. After the soft opening during
2004, MCB customer care center – e dedicated customer call center, was formally
inaugurated during 2004. Its primary objective is to provide one window service to
our valued customer in terms of their telephonic enquiries.
During 2005 MCB achieved a successful launch of mobile ATM solutions for banks
valued customers. Using wireless GPRS technology, these ATM on wheels can be
placed at strategic locations at peak times to server the customer needs.
38
3.4 SOURCES OF FUNDS
Deposits and Other Accounts
2003 2004 2005 2006 2007
(Rupees '000)
Customers
Fixed deposits 21,451,676 14,081,390 13,296,121 33,297,203 32,202,230
Saving deposits 127,413,624 133,538,585 137,067,311 136,872,384 151,555,718
Current accounts_non 58,583,576 69,722,193 74,331,042 81,658,304 95,966,877
remunerative
Marginal accounts 2,351,820 2,011,324 2,568,306 2,447,944 2,589,309
Others 75,439 121,994 41,396 4,336 4,288
209,876,135 219,475,486 227,304,176 254,280,171 282,318,422
Financial institutions
Remunerative 1,634,167 442,983 183,338 249,506 9,233,602
deposits
Non-remunerative 1,091 1,150,689 1,857,664 2,932,161 546,042
deposits
1,635,258 1,593,672 2,041,002 3,181,667 9,779,644
Total 211,511,393 221,069,158 229,345,178 257,461,838 292,098,066
Particulars of deposits
In local currency 200,435,978 209,328,090 217,017,086 213,494,049 278,068,722
In foreign currency 11,075,415 11,741,068 12,328,092 13,967,789 14,029,344
Total 211,511,393 221,069,158 229,345,178 227,461,838 292,098,066
Bills Payable
Bills payable 2003 2004 2005 2006 2007
In Pakistan 8,384,794 7,560,165 8,510,322 7,075,421 10,447,928
Outside Pakistan 11,526 6,519 26,352 14,258 31,130
8,396,320 7,566,684 8,536,674 7,089,679 10,479,058
Borrowings from financial Institutions
In Pakistan (local currency) 32,294,560 6,095,476 24,693,569 20,304,629 35,497,881
Outside Pakistan (foreign
333,391 1,495,388 2,683,933 3,638,847 3,908,950
currency)
32,627,951 7,590,864 27,377,502 23,943,476 39,406,831
Particulars of borrowings from financial institutions
Secured
Borrowing from State Bank of
3,639,631 4,493,473 4,980,519 9,040,700 8,066,539
Pakistan
Others - 1,782,900 1,970,562 2,932,817 2,932,600
3,639,631 6,276,373 6,951,081 11,973,517 10,999,139
Repurchase agreement
27,463,192 498,901 19,473,049 11,263,929 26,931,342
borrowings
Unsecured
Agent balances 327,690 685,202 494,007 - -
Others 591,737 617,027 976,350
Call borrowings 605,701 130,388 459,365 89,003 500,000
1,525,128 815,590 953,372 706,030 1,476,350
32,627,951 7,590,864 27,377,502 23,943,476 39,406,831
*Reference: Data obtained from Annual statements of MCB and www.mcb.com.pk.
39
3.5 GENERATION OF FUND
40
3.6 ALLOCATION Of FUNDS
Assets
*Reference:
41
Investments
42
CHAPTER NO. 4
Internship gives me the exposure to the world by meeting and dealing with the
different kind of people every day, which has given boost to my confidence and
experience. So first of you enter in to any organization for Internship/or for job most
important thing is your communication skill. So which thing helped me and boosts
my confidence was communication skill. As we have studied in our course about the
communication skills and presentations during MBA gave me the confidence to
speak with the employees and customers and communicate effectively and
efficiently with the customers.
43
4.2 FINANCIAL ANALYSIS:
BALANCE SHEET
Financial Statement
Muslim Commercial Bank Limited
Balance Sheet
As on 31st December
2003 2004 2005 2006 2007
(Rupees '000)
Assets
Cash and balances
24,053,669 23,833,253 23,665,549 32,465,976 39,683,883
with treasury banks
Balances with other
1,302,592 5,708,323 1,469,333 6,577,017 3,807,519
banks
Lending to financial
10,430,450 10,965,297 9,998,828 21,081,800 1,051,372
intuitions
Investments 128,276,842 67,194,971 69,481,487 63,486,316 113,089,261
Advances 97,200,179 137,317,773 180,322,753 198,239,155 218,960,598
Operating fixed assets 4,582,823 7,999,821 8,182,454 9,054,156 16,024,123
Deferred tax assets - - 191,967 172,373 -
Other assets 6,477,064 6,154,370 5,464,426 11,031,450 17,868,761
272,323,619 259,173,808 298,776,797 342,108,243 410,485,517
Liabilities
Bills payable 8,396,320 7,566,684 8,536,674 7,089,679 10,479,058
Borrowings 32,627,951 7,590,864 27,377,502 23,943,476 39,406,831
Deposits and Other
211,511,393 221,069,158 229,345,178 257,461,838 292,098,066
accounts
Sub-ordinated loans 1,599,360 1,598,720 1,598,080 1,597,440 479,232
Liabilities against assets
- - - - -
subject to finance lease
Deffered tax
707,306 269,499 - - 1,180,162
liabilities
Other liabilities 6,372,596 6,525,999 8,611,600 11,171,496 11,722,493
261,214,926 244,620,924 275,469,034 301,263,929 355,365,842
*Reference:
Data obtained from Annual statements of MCB on MCB website.
44
PROFIT AND LOSS
Financial Statement
Muslim Commercial Bank Limited
Profit and Loss Account
As on 31st December
2003 2004 2005 2006 2007
(Rupees '000)
Markup/ return/ interest earned 10,369,994 9,083,863 17,756,232 25,778,061 31,786,595
Mark up/ return/ interest expense 2,932,693 2,057,640 2,781,468 4,525,359 7,865,533
Net mark up/ interest income 7,437,301 7,026,223 14,974,764 21,252,702 23,921,062
- Provision for dimininution in
(150,000) (172,876) (98,982) 121,197 105,269
the value of investment
- Provision against loans and
705,787 442,595 1,242,153 1,014,540 2,959,583
advances
- Provision for potential lease
862 1,200 - - -
losses
- Bad debts written off directly 224,432 8,771 1,184 47,000 199
781,081 279,690 1,144,355 1,182,737 3,065,051
Net mark up/interest income after
6,656,220 6,746,533 13,830,409 20,069,965 20,856,011
provisions
Non mark up/interest income
Fee, commission and brokerage
1,042,437 1,992,356 2,448,950 2,311,235 2,634,610
income
Dividend income 372,821 378,908 480,344 811,801 632,300
Income from dealing in foreign
331,694 492,738 531,455 692,010 693,408
currencies
Gain on investment 2,041,260 804,419 866,895 605,865 1,500,865
Unrealized gain/ loss on
- (11,440) 851 - (13,105)
revaluation of investment
Other income 743,599 576,007 1,084,576 570,505 563,213
Total non mark up interest
4,531,811 4,232,988 5,413,071 4,991,416 6,011,291
income
11,188,031 10,979,521 19,243,480 25,061,381 26,867,302
Non mark up/interest expense
- Administrative expenses 6,587,369 7,244,200 6,459,490 6,482,592 5,022,416
- Restructuring expenses 878,704 - - - -
- Other proposition/write off 50,000 149,593 (72,740) 11,411 (3,743)
-Other charges 59,034 41,864 178,841 66,708 540,594
Total non mark up/ interest
7,575,107 7,435,657 6,565,591 6,560,711 5,559,267
expense
Extra ordinary/unusual items - 513,852 340,598 - -
Profit before taxation 3,612,924 4,057,716 13,018,487 18,500,670 21,308,035
45
RATIOS ANALYSIS:
Liquidity Ratios
Liquidity ratios measure the short-term solvency of a firm. Liquidity ratios present
the picture of the ability of the firm to pay its short-term obligations. The ratio holds
different meaning for creditors and owners of the firm. For owner, high liquidity
means inefficiency of the management and vice versa, while high liquidity of the
firm is considered favorable by the creditors as they see it as that the firm can pay
their obligations and vice versa. Following are most common type of liquidity ratios
used by analysts to determine the liquidity of the firm.
1. Current Ratio:
The current ratio measures the number of items of the firm s current assets cover its
current liabilities.
The current ratio should be part of your business' basic financial planning, meaning
it should be tracked monthly or quarterly. By keeping a close eye on this figure, you
will recognize if it begins to get out of line. This will allow you to take early action
to prevent your business from ending up in a difficult position.
2003
Current asset 261,263,732
Current liabilities 254,135,024
Current ratio 102.81%
2004
Current asset 245,019,617
Current liabilities 237,825,426
Current ratio 103.02%
46
2005
Current asset 284,937,950
Current liabilities 266,857,434
Current ratio 106.80%
2006
Current asset 321,850,264
Current liabilities 290,092,433
Current ratio 111.00%
2007
Current asset 376,592,633
Current liabilities 342,463,187
Current ratio 110.00%
Current Ratio
Years 2003 2004 2005 2006 2007
Percentage 102.81% 103.02% 106.80% 111.00% 110.00%
115
110
105
100
95
2003 2004 2005 2006 2007
47
Analysis of current ratios of MCB:
Current ratio shows a firm’s ability to cover its current liabilities with its current
assets. It is obtained by dividing current assets of the firm by its current liabilities.
Current ratio of 1 or higher means that the firm can pay all its current liabilities from
its current assets, while a value less than 1 means that the firm will be unable to pay
its current liabilities completely by its current assets. A lower value means
aggressive approach of the management toward business, but has opposite meaning
for creditors, who don’t like aggressive approaches of the management.
In MCB bank limited 2006s current ratio is strong than other four years. It shows
that this year’s liabilities could be recovered with its assets. After 2006, a bank has
maintained good current ratio in 2007 but 2003 and 2004 has weak current ratio
because the difference between assets and liabilities decreased in these years.
Current ratio does not show the true picture of the organization. Sometimes it shows
that organization has ability to pay its obligations but its profitability ratio tells that
it has not ability to pay its obligation. But still it is very useful for the analysts
especially for the creditors.
2. Quick ratios:
Quick ratio shows a firm’s ability to meets it current liabilities with its current assets
excluding inventories and prepaid expenses, which are least liquid portion of the
current assets. Since banks don’t have any sorts of inventories, therefore only
prepaid expenses are subtracted from the current assets of the bank.
This is an important planning tool, especially for businesses that can tie up a lot of
assets in inventory. By tracking it monthly, management can keep an eye out for
negative trends that could hamper their business' ability to meet its obligations.
Quick ration can also use to evaluate the financial health of potential customers,
since it also indicates whether a business can pay off its debts quickly. A firm with a
low quick ratio may be more likely to delay payments because its assets are tied up
elsewhere.
Current assets - inventories divided by current liabilities
48
Quick ratio= current assets-inventories/current liabilities
2003
Current assets 261,263732
Inventories 128,276,842
Current liabilities 254,135,024
Quick ratios 52.33
2004
Current assets 245,019,617
Inventories 67,194,971
Current liabilities 237,825426
Quick ratios 74.77
2005
Current assets 284,937,950
Inventories 69,481,487
Current liabilities 266,857,434
Quick ratios 80.74
2006
Current assets 321,850,264
Inventories 63,486,316
Current liabilities 290,092,433
Quick ratios 89.06
2007
Current assets 376,592,633
Inventories 113,089,261
Current liabilities 342,463,187
Quick ratios 76.94
Quick ratio
Years 2003 2004 2005 2006 2007
Percentage 52.33% 74.77% 80.74% 89.06% 76.94
49
100
90
80
70
60
50
Quick ratio
40
30
20
10
0
2003 2004 2005 2006 2007
Inventories are considered as current assets so they are included in current ratio
calculation. Inventories are less liquid. Normally it is not easily converted into cash
on short notice. In 2006 quick ratio is better than other years it show that bank can
easily recover its liabilities on short notice.
3. Working capital:
Working capital is the difference between current assets and current liabilities.
Working capital is often considered a measure of liquidity by it self. This ratio
shows the amount of liquidity.
50
2004
Current asset 245,019,617
Current liabilities 237,825,426
Working capital 7,194,191
2005
Current asset 284,937,950
Current liabilities 266,857,434
Working capital 18,080,516
2006
Current asset 321,850,264
Current liabilities 290,092,433
Working capital 31,757,831
2007
Current asset 376,592,633
Current liabilities 342,463,187
Working capital 34,129,446
Working capital
Years 2003 2004 2005 2006 2007
Percentage 7,128,708 7,194,191 18,080,516 31,757,831 34,129,446
35,000,000
30,000,000
25,000,000
20,000,000
15,000,000 working capital
10,000,000
5,000,000
0
2003 2004 2005 2006 2007
51
Analysis of the working capital:
Working capital is better in 2007, which is 34,129,446 .it means that assets are
utilized more economically in 2007 as compared to 2003, 2004, 2005 and 2006.
4. Cash ratio:
Cash and equilent are the most liquid assets. The cash ratio shows the proportion of
the assets held in the most liquid possible form.
2003
Cash equivalent 25,356,261
Total assets 272,323,619
Cash Ratio 9.31
2004
Cash equivalent 29,541,576
Total assets 259,173,808
Cash Ratio 11.40
2005
Cash equivalent 25,134,882
Total assets 298,776,797
Cash Ratio 8.41
2006
Cash equivalent 39,042,993
Total assets 342,108,243
52
Cash Ratio 11.41
2007
Cash equivalent 43,491,402
Total assets 410,485,517
Cash Ratio 10.60
Cash ratio
Years 2003 2004 2005 2006 2007
Percentage 9.31% 11.40% 8.41% 11.41% 10.60%
15
13
11
9
7
cash ratio
5
3
1
-1
2003 2004 2005 2006 2007
53
which the liquidity ratios are shown better than other years. So 2006 is mentioned a
good year of the Muslim Commercial Bank.
Leverage Ratios:
Leverage ratios of a firm show the extent to which a firm finances its operation from
the outside sources and money. The leverage can be determined from analysis of
owner equity in business, total liabilities, current and long-term liabilities, long-term
assets and total assets of the business. Following are the common leverage ratios to
show the degree of leverage the bank is using to finance its activities and assets by
liabilities.
5. Debt-To-Total-Assets Ratio
It shows that how much assets have been financed by liabilities and it also shows the
margin of protection available for the creditors.
Debt ratio
Debt ratio=Total debt/ Total assets
54
2003
Total debt 261,214,926
Total assets 272,323,619
Debt Ratio 95.92
2004
Total debt 244,620,924
Total assets 259,173,808
Debt Ratio 94.38
2005
Total debt 275,469,034
Total assets 298,776,797
Debt Ratio 92.20
2006
Total debt 301,263,929
Total assets 342,108,243
Debt Ratio 88.06
2007
Total debt 355,365,842
Total assets 410,485,517
Debt Ratio 86.57
55
Debt ratio
Years 2003 2004 2005 2006 2007
Percentage 95.92% 94.38% 92.20% 88.06% 86.57%
96
94
92
90
88
leverage ratio
86
84
82
80
2003 2004 2005 2006 2007
Financial leverage is the extent to which a firm is financed with debt. The amount
of the debt a firm uses has both positive and negative effects. The more debt the
more it is that the firm will have trouble meeting its obligations. Thus the more debts
higher profitability of the financial distress and even bankruptcy. Further more the
chance of the financial distress and debt obligation generally may create conflicts of
interest among the stakeholders. In Muslim Commercial bank, year 2003 was
heavily financed because debt was the major source of financing in 2003. Debt also
had lower transaction cost. But better year was 2007 because Muslim Commercial
Bank in this year was not heavily financed and had not trouble to pay its obligations.
56
6. Debt-To-Equity Ratio:
Debt-to-Equity ratio shows the extent to which debt financing is used relative to
equity financing. Debt equity is calculated by dividing total liabilities of the bank by
the total owner equity.
2003
Total debt 261,214,926
Shares holder equity 3,065,273
Debt to equity Ratio 85.22
2004
Total debt 244,620,924
Shares holder equity 3,371,800
2005
Total debt 275,469,034
Shares holder equity 4,265,327
Debt to equity Ratio 64.58
2006
Total debt 301,263,929
Shares holder equity 5,463,276
Debt to equity Ratio 55.14
2007
Total debt 355,365,842
57
Shares holder equity 6,282,768
90
80
70
60
50
Debt to equity
40 ratio
30
20
10
0
2003 2004 2005 2006 2007
58
7. Equity multiplier:
“Owner equity to fixed assets ratio” shows that how much money does owner in
relation to fixed assets invest. If the owner equity exceeds the fixed assets, it means
that owner finances a part of current assets. When owner equity is less than fixed
assets it means that creditor’s obligations have been used to finance a part of fixed
assets.
2003
Total Assets 272,323,619
Shares Holder equity 3,065,273
Equity Multiplier 88.84
2004
Total Assets 259,173,808
Shares Holder equity 3,371,800
Equity Multiplier 76.87
2005
Total Assets 298,776,797
Shares Holder equity 4,265,327
Equity Multiplier 70.05
2006
Total Assets 342,108,243
Shares Holder equity 5,463,276
Equity Multiplier 62.62
59
2007
Total Assets 410,485,517
Shares Holder equity 6,282,768
Equity Multiplier 65.34
Equity multiplier
Years 2003 2004 2005 2006 2007
Percentage 88.84 76.87 70.05 62.62 65.34
90
80
70
60
50
40 Equity multiplier
30
20
10
0
2003 2004 2005 2006 2007
Coverage Analysis:
Coverage ratios analyze the ability of a firm to cover or service its financial
obligations. Most common coverage ratios are explained below.
60
8. Interest Coverage Ratio
Interest coverage ratio shows the ability of a firm to cover up its interest charges on
the income before interest and taxes. The ratio is obtained through dividing earning
before interest and taxes (EBIT) of the bank by its interest expenses.
2003
EBIT 3,162,924
Interest expense 2,932,693
Interest coverage ratio 107.85
2004
EBIT 4,057,716
Interest expense 2,057,640
Interest coverage ratio 197.20
2005
EBIT 13,018,487
Interest expense 2,781,468
Interest coverage ratio 468.04
2006
EBIT 18,500,670
Intrest expense 4,525,359
Intrest coverage ratio 408.82
2007
EBIT 21,308,035
Interest expense 7,865,533
Interest coverage ratio 270.90
61
Interest coverage ratio
Years 2003 2004 2005 2006 2007
Percentage 107.85% 197.20% 468.04% 408.82% 270.90%
500
450
400
350
300
250 Interest
200 coverage ratio
150
100
50
0
2003 2004 2005 2006 2007
Profitability Analysis:
Profitability ratios are of two types those showing profitability in relation to sales
and those showing profitability in relation to investment. Together, these ratios
indicate the bank’s overall effectiveness of operation. It creates a relationship
between income statement and balance sheet of the firm. Following are the some
typical profitability ratios used to analyze the profits of firms.
62
9. Cost To Sales Ratio:
Cost to sales ratio determines the cost incurred in generating the sales of the bank.
The net sales of banks are its interest/mark up earned while costs of sales are its
interest/mark up expense incurred. The ratio is obtained by dividing cost of sales by
net sales. The following table shows the cost of sales of MCB over five years of
operations.
2004
Interest expense 2,057,640
Interest earned 9,083,863
Cost to sales ratio 22.65
2005
Interest expense 2,781,468
Interest earned 17,756,232
Cost to sales ratio 15.66
2006
Interest expense 4,525,359
Interest earned 25,778,061
Cost to sales ratio 17.56
2007
Interest expense 7,865,533
Interest earned 31,786,595
Cost to sales ratio 24.74
63
Cost to sales ratio
Years 2003 2004 2005 2006 2007
Percentage 28.28% 22.65% 15.66% 17.56% 24.74%
30
25
20
15 Cost to sales
ratio
10
0
2003 2004 2005 2006 2007
Return on investment measure the ratio of profit generated in relation to the total
assets employed. Net profit after tax divided by total assets gives the return on
investment.
64
2003
Profit after tax 2,230,145
Total assets 272,323,619
Return on Investment 0.82
2004
Profit after tax 2,431,532
Total assets 259,173,808
Return on Investment 0.94
2005
Profit after tax 8,922,415
Total assets 298,776,797
Return on Investment 2.99
2006
Profit after tax 12,142,398
Total assets 342,108,243
Return on Investment 3.55
2007
Profit after tax 15,265,562
Total assets 410,485,517
Return on Investment 3.72
Return on investment
Years 2003 2004 2005 2006 2007
Percentage 0.82% 0.94% 2.99% 3.55% 3.72%
65
4
3.5
3
2.5
2 Return on
Investment
1.5
1
0.5
0
2003 2004 2005 2006 2007
66
2003
Profit after tax 2,230,145
Sharesholders equity 3,065,273
Return on Equity 72.76
2004
Profit after tax 2,431,532
Sharesholders equity 3,371,800
Return on Equity 72.11
2005
Profit after tax 8,922,415
Sharesholders equity 4,265,327
Return on Equity 209.18
2006
Profit after tax 12,142,398
Sharesholders equity 5,463,276
Return on Equity 222.25
2007
Profit after tax 15,265,562
Sharesholders equity 6,282,768
Return on Equity 242.98
Return on Equity
Years 2003 2004 2005 2006 2007
Percentage 72.76% 72.11% 209.18% 222.25% 242.98%
67
300
250
200
150
price earning ratio
100
50
0
2003 2004 2005 2006 2007
Return on equity is an indicator of how profitable a company is. Use this ratio
annually to compare your business' performance to your industry's norms. In year
2007, MCB has a strong investment opportunities’ which reflects a high return, after
this 2006 and 2005 also depicts a high return, whereas, 2003 and 2004 are not
satisfied.
1-P/E ratio
Price earning ratio=Market price per share/ earning per share
68
2003
Market price per share 51.40
Earning per share 7.28
P/E ratio 706.04
2004
Market price per share 58.70
Earning per share 7.21
P/E ratio 814.15
2005
Market price per share 167.80
Earning per share 21.36
P/E ratio 785.58
2006
Market price per share 246.10
Earning per share 23.40
P/E ratio 1,051.71
2007
Market price per share 399.95
Earning per share 24.30
P/E ratio 1,645.88
69
Price earning ratio
Years 2003 2004 2005 2006 2007
Percentage 706.04% 814.15% 785.58% 1051.71% 1645.88%
1800
1600
1400
1200
1000
800 price earning ratio
600
400
200
0
2003 2004 2005 2006 2007
13 Earning yield:
Earning yield=Earning per share/Market price per share
2003
Earning per share 7.28
Market price per share 51.40
Earning Yeild 14.16
70
2004
Earning per share 7.21
Market price per share 58.70
Earning Yeild 12.28
2005
Earning per share 21.36
Market price per share 167.80
Earning Yeild 12.73
2006
Earning per share 23.40
Market price per share 246.10
Earning Yeild 9.51
2007
Earning per share 24.30
Market price per share 399.95
Earning Yield 6.08
Earning yield
Years 2003 2004 2005 2006 2007
Percentage 14.16% 12.28% 12.73% 9.51% 6.08%
71
16
14
12
10
8
Earning yeild
6
4
2
0
2003 2004 2005 2006 2007
This ratio determines the amount of income that has been earned on each share
outstanding. Net profit after tax divided by total numbers of shares outstanding gives
the amount earned on each share.
72
2003
Profit after tax 2,230,145
Total number of shares 306,527
Earning per share 7.28
2004
Profit after tax 2,431,532
Total number of shares 337,180
Earning per share 7.21
2005
Profit after tax 8,922,415
Total number of shares 426,532
Earning per share 21.00
2006
Profit after tax 12,142,398
Total number of shares 546,327
Earning per share 22.23
2007
Profit after tax 15,265,562
Total number of shares 628,227
Earning per share 24.30
73
Earning per share
Years 2003 2004 2005 2006 2007
Percentage 7.28 7.21 21.00 22.23 24.30
25
20
15
Earning per share
10
0
2003 2004 2005 2006 2007
Earning per share mostly depends upon return on investment means ratio of profit
generated. Earning per share is better in 2007 because in this year return on
investment was also satisfied. 2003 and 2004 were unsatisfied as earning per share.
This ratio indicate the firms overall effectiveness of operation. Gross profit divided
by net sales.
2003
Net markup/ interest income 7,437,301
Interest earned 10,369,994
Gross spread ratio 71.72
2004
Net markup/ interest income 7,026,233
74
Interest earned 9,083,863
Gross spread ratio 77.35
2005
Net markup/ interest income 14,974,764
Interest earned 17,756,232
Gross spread ratio 84.34
2006
Net markup/ interest income 21,252,702
Interest earned 25,778,061
Gross spread ratio 82.44
2007
Net markup/ interest income 23,921,062
Interest earned 31,786,595
Gross spread ratio 75.26
75
86
84
82
80
78
76
Gross spread
74 ratio
72
70
68
66
64
2003 2004 2005 2006 2007
2003
Total Income 14,901,805
Total expenses 11,288,881
Income/ expense ratio 1.32
2004
Total Income 13,316,851
Total expenses 9,772,987
Income/ expense ratio 1.36
76
2005
Total Income 23,169,303
Total expenses 10,491,414
Income/ expense ratio 2.21
2006
Total Income 30,769,477
Total expenses 12,268,807
Income/ expense ratio 2.51
2007
Total Income 37,797,886
Total expenses 16,489,851
Income/ expense ratio 2.29
77
3
2.5
1.5 Income
expense ratio
1
0.5
0
2003 2004 2005 2006 2007
78
4.3 HORIZONTAL ANALYSIS:
Horizontal Analysis of Balance Sheet
Horizontal/ Index Analysis
Muslim Commercial Bank Limited
Balance Sheet
As on 31st December
2003 2004 2005 2006 2007
Assets
Cash and balances with
100 99 98 135 167
treasury banks
Balances with other banks 100 438 113 505 292
Lending to financial
100 105 96 202 10
instutions
Investments 100 52 54 49 88
Advances 100 141 186 204 225
Operating fixed assets 100 174 178 198 350
Deffered tax assets - - - - -
Other assets 100 95 84 171 276
95 110 126 151
Liabilities
Bills payable 100 90 102 84 125
Borrowings 100 23 84 73 121
Deposits and Othe accounts 100 105 108 122 138
Sub-ordinated loans 100 100 100 100 30
Liabilities against assets
- - - - -
subject to finance lease
Deffered tax liabilities 100 38 - - 167
Other liabilities 100 102 135 175 184
94 105 115 136
79
Balances with other banks:
There is gradual increase in balances with other banks. MCB bank limited has
maintained two types of accounts, current and fixed within the Pakistan and
outside the Pakistan.
Advances:
Index size/horizontal analysis is showing that advances are increasing every year
because of increase in deposits.
Other assets:
Other assets are increasing in year 2006 and 2007. Other assets include income
/mark up accrued in local currency, in foreign currency, advances, deposits,
advance taxation, suspense accounts, stationery and stamps, dividend receivable,
Liabilities:
Bills payable:
Bills payable is increasing in 2005 and 2006 with in the Pakistan.
80
Liabilities against asset subject to finance lease:
There was no liability against assets subject to finance lease.
Other liabilities:
Other liabilities consist of interest payable in local currency, interest payable in
foreign currencies unearned income commission, accrued expenses advance
payments, unclaimed dividend, proposed dividend, unrealized loss, branch
adjustment account, payable to defined contribution plan, payable against purchase
of listed shares, with holding taxes payable and other are increasing every year.
Share capital:
Share capital of MCB bank limited is increasing every year because profit is
increasing year by year.
Reserves:
Reserves for the contingencies have been created for risk assets comprising
advances and investment excluding government securities. The reserves have been
created as matter prudence, exclusive to provide sufficient cushion for any future
losses in the banks risk assets portfolio. Reserves of every five years are increasing.
81
Horizontal Analysis of Profit and Loss
Horizontal/ Index Analysis
Muslim Commercial Bank Limited
Profit and Loss Account
As on 31st December
2003 2004 2005 2006 2007
Markup/ return/ interest earned 100 88 171 249 307
Mark up/ return/ interest expense 100 70 95 154 268
Net mark up/ interest income 94 201 286 322
Provision for dimininution in the value
100 115 66 (81) (70)
of investment
Provision against loans and advances 100 63 176 144 419
Provision for potential lease losses 100 139 - - -
Bad debts written off directly 100 4 1 21 -
100 36 147 151 392
Net mark up/interest income after
100 101 208 302 313
provisions
Non mark up/interest income
- Fee, commission and brokerage 100 191 235 222 253
- Dividend income 100 102 129 218 170
- Income from dealing in foreign
100 149 160 209 209
currencies
- Gain on investment 100 39 42 30 74
- Unrealized gain/ loss on
- - - - -
revaluation of investment
- Other income 100 77 146 77 76
Total non mark up interest income 100 93 119 110 133
100 98 172 224 240
Non mark up/interest expense
Administrative expenses 100 110 98 98 76
Restructuring expenses 100 - - - -
Other proposition/write off 100 299 (145) 23 (7)
Other charges 100 71 303 113 916
Total non mark up/ interest expense 98 87 87 73
Share of profit from associated
- - - - -
undertaking
Extra ordinary/unusual items - - - - -
Profit before taxation 100 112 360 512 590
82
Horizontal/index analysis:
Other income:
There is gradual increase in other income in year 2005. The reason is rent on
property, gain on sale of non banking assets and bad debts are recovered.
Administration expenses:
With the passage of time as the profit of the bank is increasing Administration
expenses are also increasing. Which include salaries, allowances, rent, taxes,
insurance, electricity, legal and professional charges, brokerage and commission,
repair and maintenance, Advertising and publicity.
Other charges:
In 2006 there heavy amount of other charges imposed. Other charges are penalties
imposed by state bank of Pakistan.
Taxation:
Taxation system is linked with the profit of the bank that s why taxes increase with
the ratio of profit.
83
4.4 VERTICAL ANALYSIS
Vertical Analysis Balance Sheet
Vertical/ common Size analysis
Muslim Commercial Bank Limited
Balance Sheet
As on 31st December
2003 2004 2005 2006 2007
(Rupees '000)
Assets
Cash and balances with treasury
8.83 9.20 7.92 9.49 9.67
banks
Balances with other banks 0.48 2.20 0.49 1.92 0.93
Lending to financial instutions 3.83 4.23 3.35 6.16 0.26
Investments 47.10 25.93 23.26 18.56 27.55
Advances 35.69 52.98 60.35 57.95 53.34
Operating fixed assets 1.68 3.09 2.74 2.65 3.90
Deffered tax assets - - 0.06 0.05 -
Other assets 2.38 2.37 1.83 3.22 4.35
100 100 100 100 100
Liabilities
Bills payable 3.08 2.92 2.86 2.07 2.55
Borrowings 11.98 2.93 9.16 7.00 9.60
Deposits and Other accounts 77.67 85.30 76.76 75.26 71.16
Sub-ordinated loans 0.59 0.62 0.53 0.47 0.12
Liabilities against assets subject to
- - - - -
finance lease
Deffered tax liabilities 0.26 0.10 - - 0.29
Other liabilities 2.34 2.52 2.88 3.27 2.86
95.92 94.38 92.20 88.06 86.57
Net assets 4.08 5.62 7.80 11.94 13.43
Represented by:
Share capital 1.13 1.30 1.43 1.60 1.53
Reserves 1.61 2.18 4.49 7.21 8.28
Unappropriateed profit 0.10 0.06 0.07 1.62 1.25
2.84 3.55 5.99 10.42 11.06
Surplus on revaluation of assets 1.24 2.07 1.82 1.52 2.36
4.08 5.62 7.80 11.94 13.43
84
These two years MCB Bank used these funds in investment and advances rather then
keeping balances with other banks.
Investment:
MCB Bank 2003 investment are satisfied rather than other 4 years that was 47% of
total assets. It decreases in 2004, which was 26% of the total assets. The reason is less
funds are used as investment in fully paid up ordinary shares of listed companies and
unlisted term finance certificates in 2004. At that time period there were no investment
in government of Pakistan sukuk bonds. Little bit increase in investment was in 2005.
But in 2007 it will again increased up to 28%.
Advances:
In MCB Bank there were increase in advances year by year.
Other assets:
Ratio of the other assets remains the same in 2003 with 2004. Other assets increased in
2006 and 2007 because receivable from pension fund as well as income/ markup
accrued on advances are increased in these years.
Liabilities:
Bills payable:
In MCB Bank five year comparison of the bills payable declare that all five years ratio
are lies between 2.5%and 3.00% there are change or increase in bills payable every
year but the ratio is the same because of the comparison with the total assets.
85
Deposits with other accounts:
Deposits with the other accounts decreased in 2004 but simultaneously it increased up
to 2007 with the comparison of the total assets.
Subordinated loans:
The subordinated loans are decreased year by year as I 2007 it remain up to 0.125 of
total assets.
Other liabilities:
Other liabilities remains the same throughout the five years. It does not mean that
other liabilities are not increasing year by year but are same with total assets of 3%
throughout the year.
Reserves:
Reserves of the MCB bank limited are increasing every year
Share capital:
In MCB bank limited share capital was same in 2003 and 2004. It increases gradually
in 2005, 2006, and 2007.
86
Vertical Analysis of Profit and Loss
Vertical/ common Size analysis
Muslim Commercial Bank Limited
Profit and Loss Account
As on 31st December
2003 2004 2005 2006 2007
(Rupees '000)
Markup/ return/ interest earned 69.6 68.2 76.6 83.8 84.1
Mark up/ return/ interest expense 19.7 15.5 12.0 14.7 20.8
Net mark up/ interest income 49.9 52.8 64.6 69.1 63.3
Provision for dimininution in the
(1.0) (1.3) (0.4) 0.4 0.3
value of investment
Provision against loans and
4.7 3.3 5.4 3.3 7.8
advances
Provision for potential lease
0.0 0.0 - - -
losses
Bad debts written off directly 1.5 0.1 0.0 0.2 0.0
5.2 2.1 4.9 3.8 8.1
Net mark up/interest income
44.7 50.7 59.7 65.2 55.2
after provisions
Non mark up/interest income
- Fee, commission and
7.0 15.0 10.6 7.5 7.0
brokerage income
- Dividend income 2.5 2.8 2.1 2.6 1.7
- Income from dealing in
2.2 3.7 2.3 2.2 1.8
foreign currencies
- Gain on investment 13.7 6.0 3.7 2.0 4.0
- Unrealized gain/ loss on
- (0.1) 0.0 - (0.0)
revaluation of investment
- Other income 5.0 4.3 4.7 1.9 1.5
Total non mark up interest
30.4 31.8 23.4 16.2 15.9
income
75.1 82.4 83.1 81.4 71.1
Non mark up/interest expense
Administrative expenses 44.2 54.4 27.9 21.1 13.3
Restructuring expenses 5.9 - - - -
Other proposition/write off 0.3 1.1 (0.3) 0.0 (0.0)
Other charges 0.4 0.3 0.8 0.2 1.4
Total non mark up/ interest
50.8 55.8 28.3 21.3 14.7
expense
Extra ordinary/unusual items - 3.9 1.5 - -
Profit before taxation 24.2 30.5 56.2 60.1 56.4
Taxation-Current year 8.1 11.7 19.9 18.5 17.0
-Prior years - - (0.6) 1.9 (3.4)
-Defferd 1.1 0.5 (1.6) 0.2 2.4
9.3 12.2 17.7 20.7 16.0
Profit after taxation 15.0 18.3 38.5 39.5 40.4
Unappropriate profit brought
4.2 1.5 0.7 16.2 14.6
forward
Transfer from surplus on
0.2 0.2 0.4 0.1 0.0
revaluation of fixed assets
4.3 1.7 1.1 16.3 14.7
Profit available for
19.3 19.9 39.6 55.8 55.1
appropriation
87
Vertical analysis of the profit and loss account:
Administration expense:
Administration expenses are decreasing every year as approved pension fund as well
as post retirement benefits are low. Moreover, there were no self retrenchment costs.
Other charges:
Other charges include penalties imposed by the state bank of Pakistan that increased
every year. Its vertical ratio is 0 because amounts of the penalties imposed by the bank
are very small as comparison to the Interest/ income earned but in 2007 it will reach
up to 3.54%.
Taxation:
Taxes are increasing every year except of 2007 taxes, their ratio are lowered than 2006
because of taxes for the prior year .
88
4.5 ORGANIZATIONAL ANALYSIS WITH REFERENCE TO THE
INDUSTRIES LISTED ON THE STOCK EXCHANGE:
DEPOSITS COMPARSION OF FIFTEEN BANK'S IN PAKISTAN
Rs. In Billion
DEPOSITS GROWTH
RANK BANK NAME 31-12-2006 31-12-2007 VOLUME %AGE
1 HABIB METROPOLITAN 56.71 102.49 45.78 80.73
2 BANK OF PUNJAB 88.47 137.73 49.26 55.68
3 MEEZAN BANK LIMITED 22.77 34.45 11.68 51.3
4 BOLAN BANK (MY BANK) 12.86 19.17 6.31 49.07
5 AL-BARAKA BANK 10.31 13.82 3.51 34.04
6 BANK AL-HABIB LIMITED 75.8 91.42 15.62 20.61
7 UBL BANK LIMITED 283.02 321.73 38.71 13.68
8 MCB BANK LIMITED 221 211 28.12 12.26
9 SOONRI BANK LIMITED 47.61 53 5.39 11.32
10 PICIC COMMERCIAL BANK 53.47 59.47 6 11.22
11 ASKARI BANK LIMITED 118.79 131.84 13.05 10.99
12 NATIONAL BANK LIMITED 463.43 501.87 38.44 8.29
13 BANK AL-FALAH LIMITED 222.35 239.51 17.16 7.72
14 HABIB BANK LIMITED 432.55 459.14 26.59 6.15
15 FIRST WOMAN BANK LTD 8.72 9.02 0.3 3.44
89
NetProfit after tax
NET PROFIT AFTER TAX COMPARSION OF FIFTEEN BANK'S IN PAKISTAN
Rs. In Billion
Net Profit GROWTH
RANK BANK NAME 2006 2007 VOLUME %AGE
1 BOLAN BANK (MY BANK 0.27 0.49 0.22
2 BANK OF PUNJAB 2.35 3.8 1.45 61.7
3 UBL BANK LIMITED 5.89 9.05 3.16 53.65
4 MEEZAN BANK LIMITED 0.42 0.6 0.18 42.86
5 HABIB METROPOLITAn 1.51 2.1 0.59 39.07
6 MCB BANK LIMITED 12.14 15.26 3.22 36.1
7 NATIONAL BANK LIMITED 12.71 17.02 4.31 33.91
8 HABIB BANK LIMITED 9.65 12.7 3.05 31.61
9 BANK AL-HABIB LIMITED 1.46 1.76 0.3 20.55
10 ASKARI BANK LIMITED 2.02 2.25 0.23 11.39
11 FIRST WOMAN BANK 0.13 0.14 0.01 7.69
12 BANK AL-FALAH LIMITED 1.7 1.76 0.06 3.53
13 SOONRI BANK LIMITED 1.39 1.42 0.03 2.16
14 PICIC COMMERCIAL BANK 1.5 0.97 -0.53 -35.33
15 AL-BARAKA BANK LIMITED 0.35 0.14 -0.21 -60
Ea r n i n g p e r s h a r e
EARNING PER SHARE COMPARSION OF FIFTEEN BANK'S IN PAKISTAN
EPS GROWTH
RANKI 31-12- 31-12-
NG BANK NAME 2006 2007 VOLUME %AGE
1 UBL BANK LIMITED 6.84 13.68 6.84 100
2 BANK OF PUNJAB 8.13 13.14 5.01 61.62
3 HABIB BANK LIMITED 12.92 20.69 7.77 60.14
4 BOLAN BANK (MY BANK) 1.23 1.89 0.66 53.66
5 MCB BANK LIMITED 23.4 24.3 5.97 34.25
6 NATIONAL BANK LIMITED 17.92 24.01 6.09 33.98
7 MEEZAN BANK LIMITED 1.46 1.88 0.42 28.77
8 HABIB METROPOLITAN 7.24 9.32 2.08 28.73
9 BANK AL-HABIB LIMITED 5.57 6.69 1.12 20.11
10 ASKARI BANK LIMITED 10.09 11.23 1.14 11.3
11 FIRST WOMAN BANK LTD 4.71 4.88 0.17 3.61
12 BANK AL-FALAH LIMITED 3.92 3.86 -0.06 -1.53
13 PICIC COMMERCIAL BANK 5.5 3.54 -1.96 -35.64
90
4.6 Future Prospects Of The Organization
Vision:
Challenging and Changing the Way you Bank.
Mission Statement
Objectives:
To achieve sustained growth and profitability in all areas of business.
To build and sustain a high performance culture, with a continuous
improvement focus.
To develop a customer service oriented culture with special emphasis on
customer care and convenience.
To effectively manage and mitigate all kinds of risks inherent in the banking
business.
To maximize use of technology to ensure cost effective operations, efficient
management information system, enhanced delivery capability and high
service standards.
To manage the bank portfolio of the business to achieve strong and
sustainable shareholders return and to continuously build shareholders value.
To explore new avenue for growth and profitability.
Strategic planning:
To comprehensive plan for future to ensure sustained growth and
profitability.
To facilitate alignment of the vision, mission, corporate objective and with
the business goals.
To provide strategic initiatives and solutions for projects, products, policies
and procedures.
91
To provide strategic solutions to mitigate weak areas and to counter threats
to profits.
To identify strategic initiatives and opportunities for profits.
To create and leverage strategic assets and capabilities for competitive
advantage.
For developing a forward-looking perspective, strategic planning driven by quality
research is essential. Strategic planning helps to set short, medium and long term
business plans in order to achieve the banks longer term goals, objectives and vision.
Strategic planning division headed by an experienced economist has been
established. It is mandated to conduct economic research and present detailed sect
oral analysis of Pakistan economy. It will also make assessment of overall outlook
for the banking sector that should assist senior management in decision-making
process.
Future prospects of the Muslim Commercial bank are to increase market shares,
mobilize resources, developed retail, agriculture and Islamic banking, introduce
fresh initiatives for corporate and investment banking, capitalize on the new
business opportunities and implement various technology initiatives.
Muslim Commercial bank limited is continuously focused on building long-term
shareholders value, as primary objective. The strength of its brand name, supported
by strategic expansion and the depth of its customer relationship, gives a strong
foundation on which to build and continue growth in the times ahead.
Future prospectus is to improve risk management, which considered being one of the
essentials for sustainable success in the business. Based on the risk management
guidelines issued by state bank of Pakistan; a risk management strategy has been
developed for accessing and mitigating/controlling risk.
92
4.7 SHORTFALLS/ WEAKNESSES IN THE ORGANIZATION
Manual Book-Keeping:
Although the bank has computerized accounting system but, still the bankers use to
make their entries in the accounting register.
Lack Of Specialization:
This famous and useful concept given by Adam Smith in 1776 seems to be missing
in the bank. The employees are constantly rotated from one job to another job of
totally different characteristic in the view of giving them the know-how of the
working in all the departments. But I think this is not a very good tactics used by the
management. Otherwise the situation might be like this ‘Jack of all and master of
none.’
Centralization:
There is a high degree of centralization in the bank. Almost all the decision-making
is in the hands of the upper management. But centralization is effective up to a
certain level otherwise it becomes inefficient and at times costly too. I personally
93
observed that delay occurred in the operations of the employees only due to the fact
that they had not got any instructions from the head office.
High charges:
The schedules of charges indicate that the fees charged by the bank on the various
services it provides are extremely high. It may result in decrease in the number of its
exiting customers. Further more, this could be very alarming situation for the bank
in case some of the competitors grasped the opportunity and lowered its rates. The
result would be either the lost of market share or decrease in the charges resulting in
lowering the bank’s income.
Stiff Competition:
MCB is currently facing strict competition from the foreign banks especially the
American who banks enjoy a good market position. Collectively U.S. banks hold
approximately 9 percent of all commercial banks' assets. At present, three American
banks are operating in Pakistan: American Express Bank; Bank of America and
Citibank.
94
Less Experienced Staff:
Owing to huge turnover of the employees, the no. of experienced and well trained
staff is very low. Majority of the staff working in the bank branches is quite young
and inexperienced. If the bank failed to bring down its high employees turnover,
then it would be lacking the most important resources of any organization i.e. the
experienced staff.
95
CONCLUSION
The emerging banks of the private sector of Pakistan like MCB have proven to be
helpful in improving the overall economy of Pakistan. MCB has been declared 07
times “Euromony award” and “Asia Money Award” for the last five years, which is
a very big achievement for Pakistan. Muslim Commercial Bank is heading towards
the right direction and it possesses the necessary potential to improve in all of its
sectors. Thus Muslim Commercial Bank Limited is one of the best banks of
Pakistan.
96
RECOMMENDATIONS
First of all, the management needs to overlook the major problems that the
organization is currently facing and then develop strategies to eradicate them.
Some of the suggestions that I would like to give at the end are:
MCB Bank can improve its Marketing strategies to acquire more promotion
and mass media publicity by the use of effective channels of promotions like
TV, Newspaper Advertisements. It can also improve its magazine
publication that it releases each month.
In order to compete in the ever-expanding market both nationally and
internationally, introducing new and efficient products is one of its major
requirements.
Centralized Structure that enables employee involvement needs to be
formed.
Better reward system is one of the most important requirements in order to
reduce the problem of Employee retention and improve Employee
motivation.
There is lack of proper and continuous training of employees that needs to be
solved.
Creation of enhanced performance appraisal system.
Proper use of stationary.
Implementation of enhanced Marketing system.
Job rotation for employees.
There should be more parking place outside the branch for the convenience
of clients.
There should be cold drinking water facility separately available at each
section.
Common room for working ladies is very much essential in each floor so that
they may offer prayers conveniently.
Canteen facility needs to be improved.
97
RE F FRE NC ES
www.mcb.com.pk
Annual report of MCB bank
Staff of MCB Aabpara branch Islamabad
Business Record August 15,2008
98
ANNEXURE - I
BRANCHES NETWORK
99
ANNEXURE - IIi
100