System Administrator E2,

Science Application International Corporation (SAIC)

The Millenia Tower C Level 2&3 , No 1&2 Murphy road Ulsoor, Bangalore.

Professional Summary

Presently working in Science Application International Corporation (SAIC), Bangalore ,

as a system administrator E2, A US based , Fortune 500, SEI CMMI Level 5 organization
supporting Scottish power’s UNIX infrastructure comprising, 1400+ servers located in
data centers in UK, with SVM, LVM, Sun Cluster, AIX cluster, LPARS, Apache, Samba
support. Responsibility includes implementation & administration oh SUN , AIX and
Linux servers,.

Project I

Project : Infrastructure maintenance of SUN , IBM and Linux Hardware’s and OS

Role : System Administrator E2
Duration : November 2008 – Till Date
Company : Science Application International Corporation.
Clients : Scottish power, Glasgow Scotland
Project : Scottish power , Largest service provider located in UK
Work Location : Bangalore, India
Operating Systems : Sun 5.6/7/8/9/10, IBM AIX 4.3/5.2/5.3, Linux 2.4 & 2.6
Monitoring Tool : BMC patrol

Responsibilities:

System Administrator , providing support to +1400 Sun , IBM & Linux servers located in
Datacenters across UK, Providing remote technical support.

Base support was working with LVM , SVM, SENA Devices and T3 arrays. Basic Sun
Cluster and IBM cluster maintenance, File system space maintenance and creation,
performance monitoring and fine tuning, shell and perl scripting, online file system
administration using SVM & LVM volume manager , password management , Disk
space management , Memory, Sarbanes-Oxley Security Auditing , Swap & Process
management , Configuration and trouble shooting NFS, Autofs & NIS,LDAP, Disk
quotas on linux, Setting up NTP server, User administration , Backup and restoration,
Disk replacements on SVM & LVM, software installation and patch management as per
the SLA norms.

General:-

Support on severity 1/2/3/4 tickets as needed 24/7

Work on RFC/WORK Request/SAR as needed
Meeting all SLA on incidents / Service requests
Update the application understanding documents
Develop knowledge base on critical incident tickets & help in smooth transition to new
resources.
Involved in problem management
Follow ticket handling process and meeting client requirements
Meeting Quality objectives
SOX Audits