shopfloor The innovative spirit is not bound by geography or hierarchy. Companies need to find ways to harness this and power their way forward
aving walked for about 5000
kilometres during summer, winter and autumn, in different parts of the country over the last 11 years, I am convinced of the pervasiveness of the creative spirit in India at all levels, among all sectors and sections of society, particularly among disadvantaged people. In Shodhyatras (an annual journey through rural India to discover innovative projects and products), conducted by non governmental organisation SRISTI (Society for Research and Initiatives for Sustainable Technologies and Institutions) under the aegis of the National Innovation Foundation, we have been surprised over and over by the ingenuity of people outside the framework of organised educational systems. They are able to develop solutions that are easily replicable and yet unique without any of the amenities that we in the urban centres have come to take as given. This is impressive, no doubt, but I must clarify that the spirit of enquiry, the faith in the creative potential of common people and the ability to learn from unprivileged minds need not be
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restricted to the informal sector. In fact,
if unschooled minds can be so creative, then workers and supervisors in the manufacturing sector can and should be even more creative. Perhaps many of them already are, but companies are unaware of the contribution of their people on the shopfloor. This is the learning that I have gathered from the Shodhyatras and through my dealings with the corporate world. Currently Shodhyatras are organised twice a year during extreme summers and winters, where people walk an average of 20-22 km per day covering 120-170 km over a period of 6-8 days. The teams conducting the yatras have come across innumerable instances of innovation. Villagers apply traditional knowledge, handed down the generations, to simplify their lives and those of others. Not only do they do so in an innovative fashion, their work goes a long way towards the conservation of biodiversity and nature in general. Over the years, the yatras have helped unveil these projects and thereby provided innovators with a platform to demonstrate their work. It will be
extremely useful if we can carry this
concept through and replicate this process in the corporate sector. It would help companies uncover hidden talent and facilitate the setting up of an innovation pipeline. The Shodhyatra is premised on several assumptions. For one, many innovators and traditional knowledge holders do not know that their knowledge matters. They innovate as a matter of necessity. They do not document or publicise the innovation. They willingly share their work and if ignored, carry on without much thought or rancour. In some instances, the innovators are aware of the impact of their work but do not commercially exploit their efforts. They share their innovations freely and are always willing to help others. Tapping into local networks Competitions conducted under the aegis of the Shodhyatras have helped uncover local genius across the country. During one such event, one of the participants came up with an idea for a television as a four-sided cubical structure so that people can sit around it, look at each other and also the programmes. Likewise, a lantern with a music system designed by Ghulam Mohammad Mir of Kashmir and a chaff cutter with a pedal-operated clutch brake by Kamruddin Saifi in Uttar Pradesh have been the result of such competitions. Thousands of innovations, all over the country, convince us that if we have not discovered more innovations, the fault lies not in the people as much as in our way of looking at their work.
The fact is that we may know a great
deal, but we feel strongly only about a few things and when it comes to doing something about those, the list narrows even further. This keeps us from innovating as much or as rapidly as those that devote their time and energies towards developing unique solutions. Innovators rise above all hurdles and it is therefore most fitting that we honour such people at their doorstep. This motivates them and drives home the value of their knowledge to the community at large. If knowledge matters, creativity counts, innovations transform, then incentives inspire. But, incentives need not be monetary or individual. SRISTI, the NGO behind the Shodhyatras, has never given a monetary award except to children and yet, it has built a grassroots innovation movement. The key learning here is that innovators are not driven by rewards alone. They are natural problem solvers and are motivated by recognition from their peers and colleagues. Parallels in the corporate world In almost every company, I draw a blank when I ask whether there is a file or a register or a database of local innovations. If innovations really matter, why should cataloguing them be so difficult? Is it that in most hierarchical organisations, wisdom is believed to flow from the top and hence whatever does not flow from top management, does not matter?
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The essence of the future
Bappi Roy lives in a nondescript
residential enclave known as Basudha complex in a village in the Bankura district of West Bengal. He has spent most of his life in this remote village, far from the rapid pace of modernity and growth that has engulfed urban India. During the last Shodhyatra, Roy stunned everybody by coming up with a concept that has the power to revolutionise television viewing in India. Roys felt that since Indians like to sit around a fire or meet in circles, they should be able to watch television the same way. His idea was to create a square television monitor that could beam programmes in every direction. It won a prize from the Shodhyatra team and has evoked great enthusiasm in the corporate world. In yet another example of ingenuity, Paras Nath, a student of Jawahar Navodaya Vidyalaya, Baghpat in Uttar Pradesh worried about how to convert noise into energy at busy thoroughfares. Paras Nath came up with an idea of a sensitive membrane; the concept is being taken forward by various agencies in coordination with SRISTI and Shodhyatra team members. The group is working together to create a system that can channelise the noise energy into areas of daily life.
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The Shodhyatras have helped
uncover innumerable new ideas and paved the way for these to become innovative solutions. They have shown that innovation can take place outside the confines of the formal sector; all it needs is a push at the right time. The journey began in March 1998 when during Shodh Sankal (a meeting of innovative farmers organised by SRISTI), it was felt by the organising team that innovators in rural India often live in oblivion and their work, although significant, rarely ever finds use in the rest of the country. Soon after this conference, a workshop on a knowledge network for innovative farmers was organised in Ahmedabad, where discussions veered around the same topic. A farmer who was attending the workshop, Gafarbhai, suggested starting a Shodhyatra which would help bring to light such innovations. He proposed that the walk begin from Talaal, his village situated on the outskirts of the Gir lion sanctuary.
There has been no looking back
since. Shodhyatras are organised twice a year, through rural India, in search of innovative farmers, enterprising women, creative students and others. People walk an average of 20-22 km per day covering 120-170 km over a period of 6-8 days during the yatras. The objective is to reach the remote corners of the country. The Shodhyatra is based on the belief that the hardship and challenges faced by people in these areas motivate innovative thinking. The focus is also on seeking out people who care about nature, explore creative ways of solving local problems, save energy and foster a spirit of sharing by letting others know about their innovations and traditional knowledge. It is a journey of mutual learning, and sharing of knowledge. During the yatras, the team shares knowledge and practices gathered over the years. This is then integrated into the Honey Bee database which is a large and diverse network of innovators. SRISTI, National Innovation Foundation and Honey Bee Network volunteers help organise the Shodhyatras, in collaboration with regional partners. A route is identified
many months prior to the event and
then a small group spreads out scouting for innovators, outstanding traditional knowledge holders and such others. The innovations and applications of traditional knowledge are documented and the outstanding cases felicitated during the yatra. The response to the programme has been tremendous as people have flocked to the events and demonstrated their skills with great enthusiasm. In most cases, not only are the innovators oblivious to the impact of their innovations, they are also denied their due benefits. For instance, Khobragade, an underprivileged farmer from Naghbhid, Chandrapur, who owned just three acres of land, developed several paddy varieties, one of which, HMT, diffused over 100,000 acres in five states. There is no other recorded instance of a farmer developed variety diffusing so widely. Yet Khobragade remains poor. Mansukh Prajapati from Gujarat made a clay tawa (hot plate) and lined it with azo noble liquid to make a non- stick pan that sold at Rs 40. A worker in BEST, Mumbai, has developed a cycle with a detachable wheel so that workers can travel easily in remote areas. These examples are life-changing innovations. The products are being developed by the poor, for the poor, and carry a wealth of possibilities for the entire world.
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DID YOU KNOW
The ice cream
cone is nothing but a rolled up waffle cone. Way back in 1904, an enterprising ice cream vendor ran out of dishes and asked a waffle seller, standing beside him, to help out with a cone.
Unfortunately, this is the way most
companies function. Innovation can never thrive in such an environment. Several years ago, a large company had invited me for a programme on intellectual property but failed to provide any record of past innovations. When I sought additional information, they sent a retired employee to IIM Ahmedabad, who spoke about a series of innovative processes that had been devised by people down the hierarchical structure. However he did not recollect having rewarded or recorded the achievements of the innovators. The fact is that if a company consistently outperforms its competitors, it is doing so due to innovative practices adopted by its employees. Unless they are recognised, employee motivation will dim and no company can afford to let that happen. Also, it is important to know that an innovation by a worker on the shopfloor will not show a trained engineer or supervisor in a bad light. It will, instead, bolster the supervisors influence within the company. Innovate to succeed In order to ensure that innovations are not lost in the hierarchical jumble of organisations, it is important to create an
environment that nurtures innovation. It
is as importat as the innovation itself. Some time back, a correspondent of the New Scientist magazine asked whether I had any innovations to my credit. Apart from a small modification in my chair to make my lower back rest better and a few laboratory innovations, I couldnt think of any. However, I take pride in the fact that I have helped build platforms that encourage innovation. Companies must do the same. They need to treat ideas with patience and foresight to convert them into innovative practices and products. They also need to institutionalise a reward and recognition programme that honours innovators within the organisation. It is also important to set up systems that will enable and perpetuate processes that facilitate learning from within, from peers, from common people and from nature. Ideas flourish when they are allowed to migrate freely between these four sources of innovation. This is the reason I take my students to the Himalayas as a part of the Shodhyatra course. It helps them learn from nature. This is also the reason scores of people walk in search of creative and knowledgeable people. By recognising them, we are really recognising the spirit of India. Companies can adopt similar tactics on the lines of the above principle to embrace the true spirit of innovation. Anil Gupta About the Author Anil Gupta teaches at IIM Ahmedabad and is executive vice chairman of the National Innovation Foundation