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  • Curation and Crisis: The Rise of Curated Crisis Content

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    Sophia B. Liu
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    In a networked world, we are increasingly inundated with information from online data streams especially from the social web. Curation has increasingly become the buzzword for managing this problem of information overload in the digital age. However, the applications and interpretations of curation by social web users are varied and often stray away from traditional curator roles. I present seven types of curatorial activities (i.e. collecting, organizing, preserving, filtering, crafting a story, displaying, and facilitating discussions) based on the analysis of 100 web artifacts. I introduce the concept, socially-distributed curation, to emphasize the distributed nature of this curatorial process emerging from the social web. Lastly, I present seven case studies to illustrate preliminary examples of curated crisis content for four crises. These findings are to inform future designs and developments of crisis management tools that could benefit from curated crisis content.

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    In a networked world, we are increasingly inundated with information from online data streams especially from the social web. Curation has increasingly become the buzzword for managing this problem of information overload in the digital age. However, the applications and interpretations of curation by social web users are varied and often stray away from traditional curator roles. I present seven types of curatorial activities (i.e. collecting, organizing, preserving, filtering, crafting a story, displaying, and facilitating discussions) based on the analysis of 100 web artifacts. I introduce the concept, socially-distributed curation, to emphasize the distributed nature of this curatorial process emerging from the social web. Lastly, I present seven case studies to illustrate preliminary examples of curated crisis content for four crises. These findings are to inform future designs and developments of crisis management tools that could benefit from curated crisis content.

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    97 views46 pages

    Curation and Crisis: The Rise of Curated Crisis Content

    Uploaded by

    Sophia B. Liu
    In a networked world, we are increasingly inundated with information from online data streams especially from the social web. Curation has increasingly become the buzzword for managing this problem of information overload in the digital age. However, the applications and interpretations of curation by social web users are varied and often stray away from traditional curator roles. I present seven types of curatorial activities (i.e. collecting, organizing, preserving, filtering, crafting a story, displaying, and facilitating discussions) based on the analysis of 100 web artifacts. I introduce the concept, socially-distributed curation, to emphasize the distributed nature of this curatorial process emerging from the social web. Lastly, I present seven case studies to illustrate preliminary examples of curated crisis content for four crises. These findings are to inform future designs and developments of crisis management tools that could benefit from curated crisis content.

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    of 46

    Crisis and Curation:

    The Rise of Curated Crisis Content

    Sophia B. Liu
    Technology, Media and Society Program
    University of Colorado at Boulder
    Titanic

    April 15, 1912


    William Yeingst, September 11 Collecting Curator,
    Smithsonian’s National Museum of American History

    “As curators we have great power to help shape


    our national memory.
    It’s a power that we use judiciously and openly.
    We have the power to determine which objects
    are saved and whose stories are told.”
    Curation as a Profession
    •  “A person who manages, administers or organizes a collection, either
    independently or employed by a museum, library, archive or zoo…
    A content specialist responsible for an institution’s collections.”
    –  Wikipedia and Wiktionary for “curator”

    •  “Curators direct the acquisition, storage, and exhibition of collections,


    including negotiating and authorizing the purchase, sale, exchange, or
    loan of collections. They are also responsible for authenticating,
    evaluating, and categorizing the specimens in a collection.”
    –  Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook,
    2010-11 Edition, Archivists, Curators, and Museum Technicians, on the Internet at
    http://www.bls.gov/oco/ocos065.htm (visited April 26, 2010).
    Information Overload + Attention Shortage
     Curatorial Dilemma
    Research Aims in Two Parts
    Part 1:
    Developing the Curation Construct in a Networked World

    •  Unpacked the meaning of “curation” used in the social


    web world as a starting point

    •  Developed a theoretical construct on the notion of


    socially-distributed curation

    •  Searched for blog posts about curation and


    interviewed professional and everyday curators
    Working Model of Today’s
    Curatorial Activities
    Find
    Aggregate
    Store
    Archivist

    Guide Organize
    Discuss Docent Librarian Categorize

    Socially-Distributed
    Maintain
    Present Curation Preserva
    Exhibitor -tionist Care for
    Arrange
    Preserve
    Juxtapose

    Story-
    Select
    Craft story maker Editor Filter
    Weave artifacts Verify
    23
    Find
    Aggregate
    Store
    Archivist

    Guide Organize
    Discuss Docent Librarian Categorize

    Maintain
    Present Preserva
    Exhibitor -tionist Care for
    Arrange
    Preserve
    Juxtapose

    Story-
    Craft story maker Editor Verify
    Weave artifacts Filter
    24
    Nate Schoman
    Admin for the 9/11 Truth Facebook Group

    “Immediately after the WTC towers were hit, people began videotaping
    the news footage of the buildings falling and eyewitness accounts.
    It got archived and distributed and hosted in several locations. Because
    it was replicated thousands of times over the internet, that means you
    cannot erase the truth, which proved to be invaluable. Preservation of
    information is built into the internet as they get circulated and
    duplicated, quoted, reworked and formed elsewhere…they tend to take
    on a life of their own, they can’t disappear, can’t be erased…
    this archival aspect is the important part.”
    “Over the years, tweets have become part of
    significant global events around the world—
    from historic elections to devastating disasters.”
    - Twitter
    Part 2:
    Examples of Socially-Distributed Curation in Crises

    •  Chose 7 historically significant events over the past 40


    years as case studies for my dissertation

    •  Present examples of social media artifacts that show


    socially-distributed curation in action

    •  Qualitatively analyzed ‘natural documents’ online and


    interviewed as well as probed relevant participants
    Examples of Distributed Curation
    for 3 Crises
    1984 Bhopal Gas Leak
    2001 September 11 Attacks
    Climate Change Crisis
    The Value of Curation in the Crisis Context

    •  Reduce the noise and provide context

    •  Find important, relevant, and reliable information

    •  Be a steward of our history to derive cultural meaning

    •  Learn from history in order to strengthen our


    resilience to future crises
    Why Curation Matters to You…

    •  Deliberate: Need curatorial tools to help


    with the immediate and long-term effects
    of a crisis situation

    •  Accidental: Be aware of the potential


    unintended long-term impacts and
    consequences of your technologies
    Acknowledgements
    U.S. National Science Foundation Graduate Research Fellowship and
    Grants IIS-0546315 and IIS-0910586

    Thank You

    Sophia.Liu@colorado.edu
    @sophiabliu
    http://sophiabliu.com
    http://sophiabliu.com/heritageblog

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