9.

Dialogue Generation
Management System

UI, Graphics menus, Forms,

OSS tools, DSS Generators,
Specific DSS
 User Interface (UI)
• A user interface is the system by
which people (users) interact with a
machine. The user interface includes
hardware (physical) and software
(logical) components. User interfaces
exist for various systems, and
provide a means of INPUTS and
OUTPUTS
 Options in PARC UI
• Depressing one or more keys on the
keyboard or mouse
• Positioning a cursor or reverse video bar
by using a keyboard, mouse etc.
• Using an electromechanical pointer, such
as a light pen
• Touching the display screen with a finger
• Speaking to a voice-recognition system
 Menus
• A combination of text and symbols to
represent choices
• Menus are now also seen in consumer
electronics, starting with TV sets that
had then-new on-screen displays, DVD
Players etc.
• Menu and expanded sub-menu Menus
are sometimes hierarchically
organized
 Forms
• Web-forms
• Windows Forms
 Specific DSS: OSS
1. Operations support systems process
data generated by business operations

Major categories are:

• Transaction processing systems
• Process control systems
• Office automation systems
 Specific DSS: MSS
2. Management Support Systems
provide information and support needed
for effective decision making by
managers

Major categories are

•Management Information System
•Decision Support Systems
•Executive Information System
OSS Supports and Tools

DSL Tandem
IP Services Switch
and IP- Migration
VPNs using Voice
Trunking
over ATM
Private
OSS Line
IP/RAS Suppor Replaceme
nt over
t ATM

Voice over
Internet Dial Packet
Offload Access
ATM and (DSL, HFC,
Frame FTTC)
Relay
Services
 A Framework for
Computerized Decision
Analysis