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Custodial Handbook

Section I
Introduction and Forms

Section II
Procedural Instructions

Section III
Equipment Instructions

This is a draft handbook and is under development. Cost centers may


reproduce any materials contained herein. Suggestions for improving this
Custodial Handbook are welcome. Please submit written
recommendations to the Custodial Services Department by 7/1/05.
Recommendations will be reviewed by the Custodial Committee for
inclusion. After receipt and review of your recommendations the handbook
will be submitted to the School Board for approval.

The School Board of Seminole County, Florida, does not discriminate in admission of access to or treatment
of employment in its programs and actives on the basis of race, color, religion, age, sex, national origin,
marital status, handicap, or any other reason prohibited by law.
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School Board of Seminole County

Jeanne Morris, Chairman


Diane Bauer, Vice Chairman
Barry Gainer, Member
Sandy Robinson, Member
Dede Schaffner , Member

Custodial Committee

Brennan Asplen
George Beasley
Sue Broman
Hector Calderon
Larry Ellis
Michael Gravier
Dianne Kramer
Aaron Krause
Bob Leidner
Ada Lewis
Felix Martinez
Vicki Mayle
Dennis Minich
Ron Nathan
Lowman Oliver
Wesley Perry
Denis Quagliani
Ted Sims
George Stewart
Bettie Terrell
Bruce Washington
Kevin Wright

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Custodial Handbook
Section I
Index
Introduction and Forms

Introduction

Welcome
Introduction
Program Evaluation
Substitutes
Work Schedules
Training
Right to Know
Inspections
CS Memos
1- Summer Cleaning
2- New Products

Forms

Individual Work Schedule CSF 01


Project Work Schedule #1 CSF 02
Project Work Schedule #2 CSF 03
Custodial Work Request CSF 04
Procedural Training Record CSF 05
Equipment Training Record CSF 06
Substitute Custodial Request CSF 07
Equipment, Uneconomical to Repair CSF 08
Equipment, Suspected Abuse CSF 09

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Welcome to Seminole County Public Schools


Custodial Services

District Mission

“The mission of the Seminole County Public Schools is to


ensure that all students acquire the knowledge, skills
and attitudes necessary to be successful in adult life.”

Custodial Services Mission

The mission of Custodial Services to use our skills, knowledge and leadership
to promote safe, clean and healthy learning environments for all users of Seminole
County Public Schools facilities.

We want to welcome you to Seminole County Public Schools and let you know that you are a
valued member of our school system. Your service is a vital link in the chain of providing quality
education to the students and faculty of Seminole County.

We are a service industry and everyone is our customer. We serve other employees, students,
parents, and community members, the media, business leaders, and many others. As we
communicate with other people, we must realize that we may be the first or only contact that
they may have with the school system. People will form their opinions about Seminole County
Public Schools based on the kind of interaction they have with you. In a sense, each employee
becomes a public relations ambassador for the district.

You became a member of the Seminole County Public Schools team because of the unique
talents and abilities that you possess. We hope your relationship with our school system will be
a long and rewarding one.

Again, welcome to Seminole County Public Schools Custodial Services.

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Custodial Handbook

INTRODUCTION

This handbook was developed to provide safe, efficient and effective instruction and
information on custodial operations. Principals/cost center supervisors and custodians will
find the information useful in structuring their custodial programs to meet their needs.
Custodial Services personnel are available upon request to assist on all custodial matters.

The handbook is divided into three major sections and tabs are used within each section
to organize by subject:

ƒ Section I, Introduction and Forms


ƒ Section II, Procedural Instructions
ƒ Section III, Equipment Instructions

The electronic version of this handbook will facilitate timely updating and provide instant
access through the SCPS District web page. Printing this document and inserting into a
loose-leaf format will provide easy reference for those who do not have access and allow
the insertion of materials developed by the individual cost centers. If past experience is
any indication, there will continue to be frequent changes resulting from improvements in
technology as well as changing policies, safety and legal requirements. In the absence of
written instructions, custodians are required to follow the verbal instructions/directives of
their supervisor and/or head custodian.

Cost centers may reproduce any materials contained herein. Suggestions for improving
this Custodial Handbook are welcome. Please submit written recommendations to the
Custodial Services Department.

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Custodial Handbook CPE

CUSTODIAL PROGRAM EVALUATION

Introduction
The Custodial Handbook was developed to provide safe, efficient and effective information on
custodial operations. Principals, other administrators and custodians may find these self
evaluation questions helpful in evaluating the current status of their custodial program. Custodial
Services personnel are available upon request to assist on all custodial matters.

The principal/cost center supervisor or designee is the custodian's supervisor. However, the
head custodian should provide most daily directions and monitor the custodial teams’
performance. Custodians must abide by all district and work location safety and emergency
policies/ instructions. Performance of duties and use of custodial equipment must be in
accordance with written procedures and instructions found in this Custodial Handbook. In the
absence of written instructions, custodians are required to follow the verbal
instructions/directives of their supervisor and/or head custodian.

Custodial Operations Self Evaluation Questions

Work Schedules

1. Is there a color-coded map indicating the custodial work zones?


2. Are work schedules written, fair and equitable?
3. Is team cleaning scheduling in use? If not, will it meet your needs more effectively?
4. Do the current work schedules provide coverage for the entire facility?
5. Do the custodians know the, when and where of their assignment?
6. Do the assigned duty hours match the needs of the facility?
7. What work is planned for the next student holiday?
a. Who is developing the plan?
b. Are there adequate supplies?
c. Has the equipment been checked for proper operation?
d. Will the work location supervisor review the plan before it is implemented?

Training

1. Have you observed any unsafe procedures?


2. Have custodians attended the Right to Know and Bloodbourne Pathogens training?
3. Has the head custodian attended the “Certified Custodian” training? (Under
consideration)
4. Have you reviewed the Procedural and Equipment Training record for each custodial
staff member?
5. Has all training been properly documented?
6. Are their indications that additional training is needed? If so:
a. What training is needed?
b. Can it be accomplished in-house?
c. Have training schedules been developed?
d. Do you know how to get additional training?

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Work Location Policies

1. Are their written policies on the following?


ƒ Personal safety, report of injury
ƒ Reporting work orders
ƒ Fire extinguisher inspection
ƒ Contact with students, teachers, staff and visitors
ƒ Personal use of telephones and other school board equipment
ƒ Use of tobacco, alcohol or drugs
ƒ Security of the facility
ƒ Duty hours, signing in/out, tardiness
ƒ Requests for leave, calling in sick, absenteeism
ƒ Dress code
2. Do they meet your needs and are the custodians aware of them?

Inspection Reports

1. Do custodians perform work in accordance with the written instructions?


2. Do inspection reports indicate deficiencies of the same type are being repeated?
3. Do some areas (custodial zones) have more repeat deficiencies than others do?
4. Have you accompanied the Custodial Manager on a custodial inspection?
5. Are reports reviewed with the head custodian and crew members?

Substitute Custodians

1. Who substitutes for the head and day custodians?


2. Are part-time custodians available to work additional hours in lieu of a substitute?
3. Are substitutes teamed or allowed to work independently?
4. Are substitutes given keys?
5. Is feedback on the performance of substitutes being given to Custodial Services?
6. Is Custodial Services notified when the substitute need ends?
7. Are requests for substitutes called into Custodial Services as soon as possible?
8. Do some custodians have excessive or pattern-type absenteeism?

Supplies

1. Are custodial and storage rooms neat and orderly?


2. Does the Material Safety Data (MSDS) book include a MSDS for each chemical on
hand?
3. Are hazardous materials stored and disposed of properly?
4. Are supplies adequate or excessive?
5. Do all containers have legible labels and lids?
6. Do students have access to custodial and equipment storage areas?
7. Are you familiar with the purpose of color-coded mops?

Equipment

1. Is the equipment clean and stored in a secure, dry place?


2. Do the custodians use the equipment in accordance with the written Manufacturers
Equipment Instructions (MEI’s)?
3. Do custodians know the procedure for reporting inoperative equipment (CSEI 101)?
4. Is the inoperative equipment, if any, properly tagged and stored separately and a work
order been written?

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Personnel

1. Are incentive and recognition programs in place?


2. Do custodians know how important the job they do is to the health of students?
3. Do custodians feel part of the staff?
4. Are custodians invited to staff meetings?
5. Is the custodial staff given the opportunity to rate their own work?

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Custodial Handbook SC

SUBSTITUTE CUSTODIANS

Custodial Services funds and coordinates the assignment of substitute custodians based on
cost center requests. Substitute personnel are hired and supplied by vendors for SCPS.

Requests for substitutes should be made as soon as possible after it is known that an individual
will be absent and must be made through the Custodial Services office. Use a Substitute
Custodial Request Form (CSF 07) to request a substitute. It is recommended that one person
at each cost center (AP, FTE clerk, head custodian etc.) be designated to make requests and
coordinate assignments. This person should know the name of the custodian that is absent,
hours to be worked and estimated number of days needed. When a substitute has been
assigned, please notify the vendor agency and Custodial Services as soon as they are no
longer needed.

Substitute custodians have various levels of custodial experience. For training and security
purposes it is recommended that a substitute be teamed with a permanent employee. A
substitute custodian unfamiliar with the facility and custodial procedures should not be expected
to perform at the same level as a permanent custodian. Also, a part time substitute cannot
successfully clean a zone assigned to a full time custodian without assistance. Comments on
a substitute's performance are solicited. Information received will assist in determining future
assignments.

Substitute custodians are not recommended as replacements for an absent day custodian. The
use of experienced crew members capable of working independently and knowledgeable of the
facility, lessens the security risk (key control) and increases the performance level. Many crew
members welcome the opportunity to work days and will benefit from the additional experience.

The responsibilities of a head custodian are increased when a substitute is on duty. Therefore,
the use of a head custodian to replace an absent day custodian should be avoided. This
procedure will provide continuing supervision and leadership on the evening shift.

There are seldom enough substitutes available to meet all District needs. Principals/cost center
supervisors are encouraged to monitor the absentee rate of their custodial staff, giving attention
to repeated or pattern absences.

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Custodial Handbook WS

WORK SCHEDULES

Introduction
Work schedules are an essential part of any good custodial program. Work schedules are
simply a plan for accomplishing specific tasks in a specific time period.

There are two basic types of work schedules involved in Custodial Operations, Individual
Custodial Work Schedule (CS Form 01) and Project Cleaning Work Schedule (CS Form 02).
Each type, along with Custodial Work Request (CS Form 04), will be discussed.

Work schedules are normally developed by the Head Custodian and submitted to his/her
supervisor for review, revised if needed and approved. Custodial Services personnel are
available to assist upon request from the principal/work location supervisor.

Individual Custodial Work Schedules


During the course of their daily duties custodians perform a wide variety of tasks; however, their
duties can normally be classified as routine, immediate or project assignments. Only
daily/weekly routine assignments should be indicated on the Individual Custodial Work
Schedules, although both immediate and project assignments have an effect on these work
schedules. Each classification and its relationship to Individual Custodial Work Schedules will
be examined.

Routine Assignments: Routine assignments are all tasks that a custodian is required to
perform daily and weekly on school days. This includes individual assignments as well as team
assignments, such as cafeteria clean up and/or policing of the grounds.

An individual Custodial Work Schedule (CS Form 01) should be completed for each member of
the custodial staff to provide written documentation of who is responsible for doing what, when
and where on a routine basis. Written work schedules, combined with a color-coded map and
Custodial Services Procedure Instructions, are effective tools in monitoring and evaluating job
performance.

Immediate Assignments: As the term implies, these are assignments which must be
accomplished immediately. This is unscheduled work such as removing body fluids, mopping
up spills, removing spots from carpet, etc. Due to the nature and unpredictability of these
duties, they do not appear on an individual work schedule. The person or persons normally
responsible for such tasks, usually the day custodian or head custodian, should have a work
schedule that is flexible enough to accommodate these additional assignments periodically.

Project Assignments: Project assignments refer to tasks which must be in addition to Routine
assignments to meet specific needs. Projects are normally scheduled anywhere from one day
to several months in advance. Some projects may be completed in a matter of minutes while
others may take days. Projects also vary in tasks to be performed from cleaning to rearranging
furniture. Principals/cost center supervisors should advise the head custodian of projects as far
in advance as possible and set specific timelines for completion. The Project Work Sheet (CS
Form 03) may be used to plan, assign and document the work.

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When given a project assignment, the head custodian should take the following steps.

1. Develop a plan (who, what, when, where).


2. Coordinate the plan with the principal/work location supervisor and/or others as
necessary.
3. Revise and coordinate until a final plan is accepted.
4. Implement the final plan in sufficient time to meet the timeline.
5. Perform, direct or spot check the work as necessary.
6. Report the completion of the project to the principal/ cost center supervisor.

NOTE: Many principals/cost center supervisors may wish to omit steps 2 and 3 for
most small projects while requiring detailed written plans for larger projects.

Some projects cannot be scheduled on normal school days and must wait until a student
holiday. However, most project work can and should be accomplished in addition to the routine
requirements. If this is not possible, it may be necessary for the custodian(s) assigned to the
project, to skip the weekly cleaning scheduled for their zone on the day(s) of the project. Head
custodians should maintain records to indicate when projects were completed and which, if any,
custodians were authorized to skip their weekly cleaning schedule for that day. Generally,
project work should not appear on the Custodial Work Schedule.

Due to the size and complexity of some larger facilities, a custodian may have a reduced routine
schedule and an hour or two of project work daily. When this procedure is used, it is suggested
that the head custodian maintain a Project Work Sheet (CS Form 03) to indicate date, type of
project and number of hours involved. Periodic checks of the log by the principal/cost center
supervisor and/or head custodian will assist in evaluating the effectiveness of this procedure.

Project Cleaning Work Schedules


Project Cleaning or annual cleaning is normally accomplished at schools as a team effort during
winter, spring and summer breaks as well as other student holidays. A well-planned Project
Cleaning Work Schedule will increase productivity by eliminating the guesswork of who is to do
what, when and where. It should establish minimum expectations and provide a method of
measurement and accountability. You will find the Project Cleaning Work Schedule (CS Form
02), helpful in planning and documenting the annual cleaning work.

Some schools used year round and office complexes must accomplish much, if not all, Project
Cleaning as scheduled work throughout the year. These facilities should develop schedules
that will ensure Project Cleaning is provided throughout the facility. As opportunities for project
cleaning are diminished by school closings during holidays it is recommended that all schools
initiate year-round project cleaning schedules.

The planning for Project Cleaning should be initiated approximately one month prior to its
implementation. Retain previous Project Cleaning Work Schedules to provide a record of what
was accomplished and serve as a guide for developing future schedules. Review previous
schedules and revise as necessary. The following guidelines are designed to assist in the
preparation of the Project Cleaning Work Schedule.

The time available will greatly affect the amount and type of work that can be performed. A
normal expectation during the summer break is that the entire facility will be cleaned top to
bottom. During a one-day student holiday it is unusual to do top-to-bottom cleaning however,
carpet extraction and/or scrubbing and refinishing of floors is common. It is recommended that

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a daily schedule be used for breaks of 10 days or less. Weekly schedules are recommended
for periods exceeding 10 days.

Schedule as much as possible for the time and personnel available. Prioritize assignments
ensuring that the most important tasks will be accomplished first, leaving the least important for
last. Be flexible, when it is known that Maintenance, Capital Improvements and/or outside
contractors will be working in an area, schedule or reschedule cleaning in that area for a time
period after the work will be completed.

There are a number of personnel factors that must be considered. The size of the staff, like the
amount of time, will affect the amount and type of work that can be performed. Will the duty
hours change during the break? Will a day and evening crew be needed or will the entire team
work the same hours? Vacation schedules developed in advance will help in preparing and
balancing work during absences.

During Project Cleaning periods the custodial staff should be organized into teams. Team size
should vary from two to five persons depending on the task to be performed and the size of the
overall staff. Two three-person teams are more productive than one six-person team. A Project
Cleaning Work Schedule (CS Form 02) should be prepared for each team. Team members
should be aware of the daily/weekly expectation of their crew. At larger facilities the head
custodian should not be assigned to a specific team, but should spend time training, working
with and monitoring the progress of each team daily.

Training is essential during these break periods. New employees will need training on
equipment and procedures used in Project Cleaning. List the specific CSPI's and MEI's that an
individual will be trained on next to their name on the Project Cleaning Work Schedule. The
head custodian and custodian should document the completed training on a Procedural (CS
Form 05) or Equipment Training Record (CS Form 06)

Review supplies on-hand and determine needs. For short breaks order all supplies needed at
one time. For summer breaks order supplies weekly and maintain a three- to four-week
reserve. Use the reserve during the last weeks. Order based on needs. Do not overstock,
overstocking may cause shortages elsewhere.

Avoid delays in starting the Project Cleaning Work Schedule by checking equipment such as
wet/dry vacuums, floor machines, shampooing equipment etc., for maintenance needs in
advance. Request repairs before the break period begins.

The head custodian must monitor the annual project cleaning progress. The principal/cost
center supervisor must be notified of any team's failure to satisfactorily complete assigned task
"on" time. During the summer break schools that are behind schedule at the end of the fifth
week should contact Custodial Services.

Work Requests
Many principals/cost center supervisors prefer that requests for non-emergency custodial
support be approved in advance by themselves or their designee. The Custodial Work Request
(CS Form 04) was designed to meet this need. This type of system works well to monitor and
prioritize requests for additional custodial support from faculty and staff members.

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Custodial Handbook Draft CT

CUSTODIAL TRAINING
Introduction
Custodial training is an essential and ongoing part of any good custodial program. Most custodial
training can be labeled either New Employee, In-Service or Formal. Each will be discussed. The
type and volume of discrepancies on a Custodial Inspection Report may indicate a need for
additional training in specific areas. Custodial Services personnel are available to assist the
Principal/ Cost Center Supervisor with their training needs upon request.

N ew Em ployee Training
A Custodial Services Manager will meet with newly hired custodial employees and provide
introduction training during their probationary period. The Custodial Services Handbook is the
curriculum. The handbook contains the fundamental Procedure and Manufacturers Equipment
Instructions (CSPI's and MEI's) necessary for a new custodian. Also, the proper use of chemicals
and supplies will be stressed during this training. Principals/Cost Center Supervisors are requested
to notify their Custodial Manager of all new custodial employees so that introduction training can be
scheduled.

New employee training is On the Job Training (OJT) and should be given in the employee's
assigned work zone by the Head Custodian. New employees will need to increase their
knowledge of chemicals, supplies and procedures while acquiring the skills to properly operate and
care for equipment common to the trade. Upon request, the Custodial Manager will assist the
head custodian and give the Principal/ Cost Center Supervisor information on the probationary
employee’s basic custodial skills and knowledge.

In-Service Training
To develop and maintain a professional custodial staff, it is essential that all custodians be involved
in continuing training. The goal of in-service training is for each custodian to develop the
knowledge and skills required to perform any procedure and operating all equipment used at their
school/ cost center. In-service training provides the means for custodial employees to acquire
additional knowledge and skills improve upon existing skills and obtain updated information and
instructions. Changes in safety requirements and improvement in technology results in changes to
the chemicals, equipment and procedures used by custodians. Custodial Services Procedures
and Manufacturers Equipment Instructions (CSPI's and MEI's) are revised periodically to reflect
these changes. Improper procedures or use of equipment may result in injury and/or loss of district
resources.

As the primary trainer, the head custodian should seek opportunities to involve all employees in
projects that will provide training experiences. Throughout the school year the head custodian
should monitor the performance of crew members and provide training when weaknesses are
observed. When planning annual cleaning, it is essential that the head custodian review the
CSPI's and MEI's appropriate cleaning scheduled and prepare a training schedule. Training
should be provided to all custodians untrained on the procedures and equipment used during this
period and documented on the individual training record (Form CS 05 or CS 06). CSPI's and MEI's
used as training guides provide a safe and cost effective manner in which to obtain the desired
results. As changes occur in procedures or new equipment is obtained the head custodian must
keep his/her crew informed and provide training as necessary.

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Formal Training
The State Department of Education and the Florida School Plant Management Association have
developed two custodial training courses. The courses are titled "Certified Custodian" and "Master
Custodian". Both courses are under consideration for SCPS custodians by the District Custodial
Committee. No requirements currently exist for the courses at this time.

C ertified C ustodian (draft)


Completion of this 63-hour course is REQUIRED BY HEAD CUSTODIANS. INDIVIDUALS
APPOINTED TO THESE POSITIONS WHO HAVE NOT COMPLETED THE TRAINING MUST DO
SO WITHIN ONE YEAR OF OBTAINING THE POSITION OR BE DOWNGRADED FOR FAILING
TO MEET THE QUALIFICATIONS OF THE JOB. This course is scheduled in the morning for
evening custodians and in the afternoon for day custodians. Priority for limited seating will be
given to head custodians to meet the above requirements. Completion of this course is part of the
custodial career path. The course is open to all custodial personnel and all are encouraged to
attend.

Master Custodian (draft)


This 39-hour course is a continuation of the Certified Custodial course that reinforces and builds on
the materials previously covered. Prior completion of the Certified Custodian course is required for
enrollment in this course. Although this course is not required below the Custodial Manager level,
all Certified Head Custodians and custodians are encouraged to attend. This course is normally
offered once each year.

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Custodial Handbook RTK

RIGHT TO KNOW
Right to Know instructions are required by the Federal Occupational Safety and Health
Administration (OSHA) Hazard Communication Standard. Very basically the Standard
states that you have “The Right to Know” what potential hazards exist with chemicals in
the workplace and how to protect yourself.

Manufacturer’s Responsibilities

To determine the potential hazard of each chemical they make and distribute to SCPS.
To provide a Material Safety Data Sheet (MSDS) for each chemical.

Employer’s Responsibilities

To develop and implement a hazard communication training program that instructs


employees on how to read chemical labels, how to safely handle chemicals, how to read
and understand a MSDS. Also, to provide access to MSDS sheets and document the
training.

Your Responsibilities

To attend SCPS Right to Know training. To be sure you understand how to read MSDS
sheets and labels. To know and follow label precautions and directions for the safe
handling, diluting and use of chemicals. To use correct protective equipment and
clothing. To be aware of what to do if the unexpected happens. To ask questions if you
do not understand.

Material Safety Data Sheet Reference actual MSDS for warehouse custodial chemicals on
our SCPS Custodial Services web page (under development). MSDS’s must contain the
following information however; the format may change from chemical to chemical.

Section I: Chemical Information: Manufacturers name, address, phone number,


chemical name, trade name and formula.
Section II: Hazardous Ingredients: Identification of components and exposure
limits.
Section III: Physical Data: Appearance, boiling point, order, vapor pressure &
density, solubility in water, evaporation rate and specific gravity.
Section IV: Fire and Explosion Data: Flash point, fire extinguisher media, special
fire fighting procedures, unusual fire hazards and flammability limits.
Section V: Reactivity Data: What the chemical will react with, what could happen
and what to avoid to prevent a chemical reaction.
Section VI: Health Hazard Data: Body entry, symptoms, health hazards and first aid.
Section VII: Spill or Leak Procedures: What to do if there is leak, how to clean up
and disposal methods.
Section VIII: Special Protection: What type of protection is required?
Section IX: Special Precautions: Handling requirements like temperature, humidity,
cabinets or special containers.
Section X: Additional Information

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Chemical Labels

Chemical containers must be legibly labeled except portable containers intended for
immediate use. The label should identify the chemical, the concentration, the
manufacturer, hazard severity, health hazards and protective equipment needed. Do not
use unlabeled chemicals and report unlabeled chemicals to your supervisor.

Labels come in all shapes and sizes. One common type is the color-coded and
numbered National Fire Protection Agency (NFPA) label. Colors indicate the kind of
hazard and numbers inside of the color show the degree or severity of the hazard.

Red = Fire 0 = Minimal


Yellow = Reactive 1 = Slight Hazard
Blue = Health 2 = Moderate Hazard
White = Protective Equipment or Specific Hazard 3 = Serious Hazard
4 = Severe Hazard

Protect Yourself

ƒ Ask your supervisor if you have questions – DON’T TAKE CHANCES.


ƒ Know where your work site keeps the MSDS sheets for your work area.
ƒ Read MSDS sheets and product labels.
ƒ Follow warnings and instructions.
ƒ Use the correct protective equipment and clothing.
ƒ Learn emergency procedures and basic first aid.
ƒ Be aware and prepared for what you should do if something does go wrong.
ƒ Report work related injuries and chemical spills.
ƒ Follow Manufacturers directions for diluting and using chemicals.

Ten Safety Rules for Chemicals

Most of the chemicals you will use are supplied in a concentrated form and must be diluted in
water before use. Read, understand and follow the manufacturer’s label instructions before you
dilute chemicals.

ƒ Know what you are using. Do not use chemicals from unmarked containers.
ƒ Read manufacturers labels and follow the instructions.
ƒ Measure chemicals when diluting. Too weak a solution may not provide proper
cleaning or germicide power. Too strong a solution will waste supplies, may damage
the surface or could cause injury.
ƒ Do not substitute chemicals. Many chemicals are made for specific jobs only.
ƒ Never mix chemicals. Mixing chemicals may create a poisonous gas or solution that
could harm you or others. Mixing chemicals can also destroy chemicals usefulness.
ƒ Do not rely on the smell of chemicals as a means of identification. Breathing some
chemicals can harm or even kill you.
ƒ Wear gloves and other required safety clothing (PPE) when you are working with
chemicals.
ƒ Ensure the chemical lid or top is securely closed before the container is moved.
ƒ Do not store chemicals on overhead shelves.
ƒ Have available, review and understand the MSDS on all chemicals you use.

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Bloodborne Pathogen instructions are required by the Federal Occupational Safety and
Health Administration (OSHA) Occupational Exposure to Bloodborne Pathogens. Very
basically the Standard provides you and your school system a method of working
together to substantially reduce the risk of contracting a bloodborne disease on the job.

Bloodborne Diseases

There are many diseases carried by blood. The hepatitis B virus (HBV) and human
immunodeficiency virus (HIV) are two of the most well known.

Workplace Transmission

Bloodborne pathogens may be present in blood and other body fluids. The bloodborne
pathogen regulation addresses exposures to blood and other potential infectious
materials (OPIM). OPIM is defined as the following human body fluids: saliva in dental
procedures, semen, vaginal secretions, and body fluids visibly contaminated with blood.
Body excretions (such as, feces and secretions such as, nasal discharges, saliva,
sputum, sweat, tears, urine and vomitus) are not considered OPIM. However, all body
fluids should be treated as though harmful pathogens are present. Special education
employees should take extra caution. Bloodborne pathogens can enter your body in a
variety of ways; open cuts, nicks, skin abrasions, acne, mouth, eyes and nose.

Universal Precautions

Universal precautions require that you consider every person, all blood and most body
fluids to be a potential carrier of infectious disease. The keys to preventing infection are
to understand the dangers you face and knowing how to protect yourself.

Mandatory Work Practice Controls

ƒ Washing: Hand washing is one of the most effective methods to reduce the chance
of becoming infected and keeps you from transferring contamination. Wash your
hands every time you remove your gloves. Wash or flush the area if your skin
comes in contact with blood or body fluids.
ƒ Personal Hygiene: Do not eat, drink, apply cosmetics or handle contact lenses
where there is a likelihood of exposure. Don’t keep food and drink in areas where
blood or body fluids are present.
ƒ Personal Protective Equipment (PPE): PPE’s protect you from injury; provide a
barrier and/or contact with blood or other body fluids. The type of PPE varies with
the task and degree of exposure you anticipate. The required PPE’s for custodians
are listed in chemical MSDS’s, manufacturer’s equipment instructions (MEI) and in
the OCPS Custodial Handbook. Always ensure training is received on proper PPE’s
use.
ƒ Waste Disposal: Dispose of supplies and other items contaminated with blood
and/or body fluids in RED plastic bags provided for this use.
ƒ Housekeeping Rules: Disinfect supplies and equipment that come in contact with
blood or body fluids with a germicidal solution. Never pick up broken glass with bare
hands. Handle potentially contaminated materials as little a possible.
ƒ Read Labels: Use chemicals in accordance with manufacturer’s directions and
recommendations. Watch for fluorescent orange-red labels, red bags and containers
with a biohazard symbol.

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18

SCPS Procedure

Review and follow this Right to Know document and CSPI 902, Body Fluids
Removal/Disposal Procedure, (copy attached to this handout for Right to Know training).
Call Custodial Services at 407.320.7445 or Juanita Williams at 407.320.0242 for
additional information or with your questions.

Mandatory Disposal of Blood and OPIM. If there is a potential for the material to cause
infections it must be disposed as a biomedical waste in special containers.

¾ Use of Red Bags – Use only the red bags provided. There should be one readily available
at your facility, usually in the clinic. Only non-sharp biomedical waste will be placed in the
red bag. All items that are soaked so that there is a potential to splash or drip blood or
blood products will be placed in the red bag, including materials used to clean up the
release. Care will be taken so the outside of the bag does not become contaminated with
blood products. If the outside is contaminated, wipe with absorbent material (paper towels,
cloth, etc) and discard that material in the bag. Once all the biomedical waste is in the bag,
the bag shall be sealed and taken to the facility’s storage location, usually the clinic. The
Clinic Assistant will call for pickup of the material. The person(s) doing the cleaning must
wear protective gloves (at least latex, rubber, or nitrile gloves; not cloth gloves). If there is a
potential for splashing of the body fluids, an impermeable apron (such as, rubber or vinyl)
and face protection should also be worn. Always wash hands and exposed skin areas
thoroughly after working with any non-sharps biomedical waste.

¾ Use of Sharps Container – Use only the sharps container, which should be at the school
clinic. Broken glass and other sharps materials that have wet blood on them and all needles
will be immediately placed in the sharps container. If the material reaches the fill line or
another item cannot be placed into the container without cramming, the container is full.
When full, close the self-locking top. (If the lock does not work, seal the container with
tape.) The Clinic Assistant will call for pickup of the material. Always wash hands and
exposed skin areas thoroughly if there was any blood during the use of the sharps.

¾ Feminine hygiene products generated by routine use have been determined by the
County Health Department not to be biomedical waste. However, it is still a potential source
for exposure to infected blood. Always wear gloves when handling such waste.

¾ Body excretions (such as, feces and secretions such as, nasal discharges, saliva, sputum,
sweat, tears, urine and vomit) are not considered biomedical waste unless visibly
contaminated with blood. These body excretions can be washed into the sanitary sewer or
disposed as normal trash if placed in a plastic bag. Body excretions can still cause you to
become sick, but you will not get hepatitis B or HIV-AIDS from them.

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19
Custodial Handbook DRAFT CI

CUSTODIAL INSPECTIONS
Introduction
The purpose of school inspections performed by Custodial Services is to assist the Principal/
Cost Center Supervisor in identifying and correcting potential or existing custodial deficiencies.
Facility inspections are under development at this time.

Frequency and Scope of Inspections


Inspections are conducted twice a year. The Custodial Manager assigned to the area will
conduct inspections. Additional Custodial Services staff may provide assistance. Principals/
Cost Center Supervisors will be contacted individually, in advance, to schedule a specific date
and time. The Principal/ Cost Center Supervisor or their designee is encouraged to accompany
the Manager during the inspection.

Inspections will focus on sanitation, casualty and fire items as they pertain to custodial
responsibilities prescribed in the Florida Department of Education (DOE) State Requirements
for Educational Facilities (SREF) and district standards in this Custodial Handbook. Inspections
during the school year will endeavor to encompass one-half of each custodian’s assigned work
zone. Inspections conducted during June, July and August will concentrate on the areas where
project cleaning has been completed or are in progress.

Inspection Report
Each Principal/ Cost Center Supervisor will receive a copy of the Inspection Report. The
inspection form will indicate the area or room where the discrepancy was found and what the
discrepancy is. If a particular discrepancy is observed throughout an area of the facility, it will
not be written up repetitively, but will be shown as a general condition within the area or the
facility.

Custodial Services Procedure and Manufacturers Equipment Instructions (CSPI’s & MEI’s) are
used to recommend some corrective action(s). The Procedure and Equipment Instructions are
designed to fulfill DOE, SREF and District requirements safely, efficiently and cost effectively.
These instructions also provide methods for correcting and keeping the deficiencies from
reoccurring. The recommendations contained in the Inspection Report may be used to
rearrange work schedules, duty hours, and cleaning priorities or in any manner deemed
appropriate by the Principal/ Cost Center Supervisor.

Training
Inspection reports may be used to assist the Principal/ Cost Center Supervisor in determining
training needs. Continued training and motivation is a responsibility of the Head Custodian
however, Custodial Services will provide training assistance upon request.

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20

SCPS Custodial Services MEMO


To: Principals and Custodians

From: Larry Ellis, Assistant Director


Custodial Services

Date: 4/27/04

Subject: Summer Cleaning

Summer is almost here and now is the time to prepare! This memo is a request to have
custodians check the equipment for proper operation and have malfunctioning equipment
repaired. It is also time to order necessary cleaning supplies and develop a summer
cleaning schedule. By doing these things now you will avoid the last minute rush and be
prepared to start the summer cleaning on time.

Find attached the new procedures for repairing custodial equipment. John Anderson/ Ann
Grieme, Custodial Equipment Shop and Frank Park, Small Engine Shop developed the
procedures. I want to thank each of them for this valuable information.

The Custodial Services staff is available to assist you with summer cleaning preparation. If
you have questions or would like assistance call your Custodial Manager or me at the
extensions listed below. I look forward to working with you. Have a safe and productive
summer.

Larry Ellis, Assistant Director Ex. 57446


Bettie Terrell, Executive Secretary Ex. 57445

Kevin Wright, Custodial Manager Ex. 57444


Bear Lake, Carillon, Casselberry, Eastbrook, Evans, English Estates, Forest City, Keeth,
Lake Orienta, Lawton, Partin, Rainbow, Red Bug, Sabal Point, Spring Lake, Stenstrom,
Sterling Park, Wekiva, Chiles, Indian Trails, Jackson Heights, Milwee, Rock Lake, South
Seminole, Teague, Tuskawilla, Lake Brantley, Lake Howell Lyman, Oviedo, Rosenwald

Ted Sims, Acting Custodial Manager Ex. 57467


Altamonte, Bentley, Geneva, Goldsboro, Hamilton, Heathrow, Highlands, Idyllwilde, Lake
Mary E., Longwood, Midway, Pinecrest, Wicklow, Wilson, Winter Springs E., Woodlands,
Greenwood Lakes, Millennium, Sanford, Crooms, Lake Mary H., Seminole, Winter Springs
H., ESC, Hopper, Museum, Transportation

Attachment

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21

SCPS Custodial Services MEMO


To: Principals and Custodians
From: Larry Ellis, Assistant Director
Custodial Services
Date: 11/1/04
Subject: New Custodial Products

Find attached the latest warehouse catalog. Please note two new custodial items:

1014A Wet Floor Sign: Required anytime a floor is wet or slippery and students, the
public or non-custodial employees may be in the area.

1104A Floor Finish, Equinox: Equinox (#1104A) is an upgraded, improved


performance floor finish compared to the Diamond Shine (#1104) currently available.
Both floor finish products are stocked for your choice.

Other new products soon to be included in the warehouse catalog are paper insert bags for the
Royal upright (new # 1155A) and Euroclean hip-vac (new # 1155B) vacuums and upgraded
burnishing pad (Item # 1114A).

Custodial Services will continue to work with the Custodial Committee and Warehouse to help
make available to you products and supplies that are cost effective and efficient. Suggestions
are welcome and should be submitted in writing. I want to thank Barry Boyer, Joe Williamson,
Dennis Minich, Mike Gravier and the Custodial Committee for their assistance in recommending
and obtaining these new/ improved products.

Also, be reminded that November 5, 2004 is the deadline for submitting custodial
second shift supplement forms to the Payroll Department.

The Custodial Services staff is available to assist you. If you have questions or would like
assistance call us at the extensions listed below.

Larry Ellis, Assistant Director Ex. 57495


Bettie Terrell, Executive Secretary Ex. 57445

Kevin Wright, Custodial Manager Ex. 57444


Bear Lake, Carillon, Casselberry, Eastbrook, Evans, English Estates, Forest City, Keeth, Lake Orienta, Lawton,
Partin, Rainbow, Red Bug, Sabal Point, Spring Lake, Stenstrom, Sterling Park, Wekiva, Chiles, Indian Trails, Jackson
Heights, Milwee, Rock Lake, South Seminole, Teague, Tuskawilla, Lake Brantley, Lake Howell Lyman, Oviedo,
Rosenwald

Ted Sims, Custodial Manager Ex. 57467


Altamonte, Bentley, Geneva, Goldsboro, Hamilton, Heathrow, Highlands, Idyllwilde, Lake Mary E., Longwood,
Midway, Pinecrest, Wicklow, Wilson, Winter Springs E., Woodlands, Greenwood Lakes, Millennium, Sanford,
Crooms, Lake Mary H., Seminole, Winter Springs H., ESC, Hopper, Museum, Transportation

Attachment

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22
Custodial Handbook CSF 01

Seminole County Public Schools


Custodial Work Schedule

SCHOOL: _________________________ ASSIGNED: _______________________________

DUTY
ZONE: __________ BUILDING: __________ HOURS: ______________________

BREAKS: (lunch/dinner) ________ OTHER: (15 minutes each) ________ _________

Custodians perform the assigned duties in accordance with the appropriate Custodial Services
Procedural Instruction (CSPI) and use equipment in accordance with Manufacturers Equipment
Instructions (MEI).

DAILY SERVICE

Team Assignment(s): ______________________________________________________________

________________________________________________________________________________

Room(s) and/or Areas: _____________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

WEEKLY SERVICE

Monday ___________________________________________________________________

Tuesday: ___________________________________________________________________

Wednesday: ___________________________________________________________________

Thursday: ___________________________________________________________________

Friday: ___________________________________________________________________

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PR O JEC T C LEA N IN G W O R K SC H ED U LE #1 23

Dates: From ______________ to ______________

Duty Hours: Day _______ AM _______ PM Night _______ PM _______ PM

TEA M M EM BERS:

TRAINING NEEDED
NAMES VACATION DATES LIST MEI’s/PI’s

_____________________ ________________ ________________

_____________________ ________________ ________________

_____________________ ________________ ________________

_____________________ ________________ ________________

_____________________ ________________ ________________

A ssignm ents (D aily or W eekly): O n-Tim e C om pletion: Yes/N o

1st Rooms/Areas _____________________________________________ ______

2nd Rooms/Areas _____________________________________________ ______

3rd Rooms/Areas _____________________________________________ ______

4th Rooms/Areas _____________________________________________ ______

5th Rooms/Areas _____________________________________________ ______

6th Rooms/Areas _____________________________________________ ______

7th Rooms/Areas _____________________________________________ ______

8th Rooms/Areas _____________________________________________ ______

9th Rooms/Areas _____________________________________________ ______

10th Rooms/Areas _____________________________________________ ______

C O M M EN TS:

_____________________________________________________________________

_____________________________________________________________________

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Custodial Handbook, n Project Cleaning Work Schedule 1--2/8/056:42 AM CSF 02
PROJECT CLEANING WORK SCHEDULE #2 24
WEEK OF _______ TO _______
SCHOOL:

MONDAY:

TUESDAY:

WEDNESDAY:

THURSDAY:

FRIDAY :

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Custodial Handbook, o Project Cleaning Work Schedule 2.lls02/08/20056:42 AM CSF03


CUSTODIAL WORK REQUEST
(Prior approval by the Principal, or Designee, is needed to honor this request.) 25

R EQ U EST:

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

Signature: ______________________ Date: ________________

Approved: ______ Disapproved: ______ Initial: ______ Date: _______________

CUSTODIAL REPLY SECTION

Date Received: ___________ Complete: ___________ Other: ___________

COMMENTS:

________________________________________________________________________________

_________________________________________________________________________________

Signature: ______________________ Date: _________________

---------------------------------------------------------------------------------------------------------------------------------------
C U STO D IA L W O R K R EQ U EST
(Prior approval by the Principal, or Designee, is needed to honor this request.)

R EQ U EST:

_________________________________________________________________________________

_________________________________________________________________________________

_________________________________________________________________________________

Signature: ______________________ Date: ________________

Approved: ______ Disapproved: ______ Initial: ______ Date: ________________

CUSTODIAL REPLY SECTION

Date Received: ___________ Complete: ___________ Other: ____________

COMMENTS:

________________________________________________________________________________

_________________________________________________________________________________

Signature: ______________________ Date: ________________


Back to Main Index

Custodial Handbook, p Work RequestCreated on 4/21/2003 2:19 PM CSF 04


C U STO D IA L SER VIC ES -PR O C ED U R A L TR A IN IN G R EC O R D 26

CUSTODIAN FACILITY

DATE OF TYPE
CSPI TYPE OF TRAINING TRAINING L/D* TRAINER SIGNATURE OF TRAINEE

101 Wet Floor Signs


104 Scrubbing and Refinishing
105 Stripping and Refinishing
107 Burnishing

201 Spot and Gum Removal


205 Shampooing, Bonnet
206 Shampooing, Extraction

301 Classroom Cleaning & Sanitizing

401 Toilet Room Cleaning & Sanitizing


402 Cafeteria, Cleaning & Sanitizing
403 Office/Administrative Spaces
404 Clinics
405 Corridor/Hallway
406 Custodial Closet/Storage Area

501 Shower and Locker Room


502 Gymnasium Care

901 Custodial Chemicals


902 Body Fluids Removal
905 Drinking Fountain

*Type of Training L=Lecture D=Demonstration

Back To Main Index Prepared by Site License 3/16/2005 CSF 05


C U STO D IA L SER VIC ES -EQ U IPM EN T TR A IN IN G RECORD 27

C U STO D IA N FACILITY

DATE OF TYPE
CSEI TYPE O F EQ U IPM ENT TRAINING L/D* TRAINER SIGNATURE OF TRAINEE

100 Floor Machine


Burnisher, Electric
Burnisher, Battery
Burnisher, Propane
Scrubber, Automatic
Scrubber, Mini Battery

200 Extractor, Carpet


Extractor, Mini

300 Upright
Wet & Dry
Hip- Vac
Pile Brush
Back Pack

400 Hand Held, Pump Up


Blower
Pressure Washer
All Surface Cleaner

900

*Type of Training L=Lecture D=Demonstration

Back To Main Index Prepared by Site License 3/16/2005 CSF 06


28
Custodial Handbook DRAFT CSF 07

Substitute Custodian Request Form


(Return via email)

School:
Date of Request:
Absent Custodian:
Job Code:
Type of Absence:
Anticipated Dates of Absence:

Substitutes work 4 hours a day. Indicate the hours your evening crew works so the
substitute can be assigned to work with them. You may also indicate a preferred time
the sub may work. There is no guarantee the exact preferred time can be
accommodated:

Crew start time: Crew end time:


Sub. preferred start time: Sub. preferred end time:

School Authorizing Person:


School Reporting Person:
School Contact:
Phone #:
Email:

PLEASE

x One request per form.


x Substitutes are provided for full-time custodians.
x Substitutes are assigned for a maximum of two weeks.
x Notify Custodial Services of any changes.
x Notify Custodial Services prior to the return of your absent custodian.
x Review Substitute Custodian information from the Custodial Handbook.

Email completed form to either bettie_terrell@scps.k12.fl.us or back up person


larry_ellis@scps.k12.fl.us

This form will be forwarded to the agency assigned to your school and you will be
contacted to coordinate the assignment of a substitute custodian.

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29

Custodial Handbook Draft CSF 08

CUSTODIAL EQUIPMENT

UNECONOMICAL TO REPAIR FORM

School: ___________________________________

Date: ___________________________________

Equipment: ___________________________________

Serial number: ___________________________________

Property Number: ___________________________________

Estimated Cost of Repair:

Comments:

__________________________ ______________________________
Equipment Repair Technician Custodial Services

An SCPS Inventory Removal Request will be sent to Property Records and this
equipment will be permanently removed from inventory. If you have questions please
call 407.320.7432.

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30

Custodial Handbook Draft CSF 09

CUSTODIAL EQUIPMENT

SUSPECTED ABUSE FORM

School: ___________________________________

Date: ___________________________________

Equipment: ___________________________________

Serial number: ___________________________________

Property Number: ___________________________________

Abuse:

Probable Cause:

Comments:

__________________________ ______________________________
Equipment Repair Technician Custodial Services

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31

Custodial Handbook
Procedural Instructions Index
Introduction
Procedural Instructions, Safety Section
CSPI 100 Safety Requirements
CSPI 101 Wet Floor Signs

Procedural Instructions, Section 100


CSPI 104 Floor Care, Scrubbing and Refinishing
CSPI 105 Floor Care, Stripping and Refinishing
CSPI 107 Floor Care, Burnishing
CSPI 110 Dust Mop Treatment

Procedural Instructions Section 200


CSPI 201 Spot, Gum and Graffiti Removal
CSPI 205 Carpet Care, Shampooing, Bonnet
CSPI 206 Carpet Care, Shampooing, Extraction

Procedural Instructions Section 300


CSPI 301 Classroom Care
CSPI 302 Home Economic/Food Preparation
CSPI 303 Industrial Arts

Procedural Instructions Section 400


CSPI 401 Toilet Room Care
CSPI 402 Cafeteria
CSPI 403 Office/ Administrative Space
CSPI 404 Clinic Care
CSPI 405 Corridor/Hallway
CSPI 406 Custodial Closet/ Storage Area

Procedural Instructions Section 500


CSPI 501 Shower/ Locker Room
CSPI 502 Gymnasium Care
CSPI 503 Weight Room

Procedural Instructions Section 900


CSPI 901 OCPS Custodial Chemicals
CSPI 902 Body Fluids Removal
CSPI 905 Drinking Fountain
CSPI 906 Exit Signs

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32
Custodial Handbook CSPI

CUSTODIAL SERVICES PROCEDURAL INSTRUCTIONS


INTRODUCTION

The purpose of the Custodial Services Procedural Instructions (CSPI’s) are to provide
standardized instructions on the proper procedures to be used by custodial personnel in the
performance of their duties. The CSPI's are designed to produce the desired results safely,
efficiently and cost effectively.

It is recommended that the Head Custodian maintain this section of the handbook. Whenever a
new or updated procedure is developed the Handbook will be updated on the SCPS Custodial
Services web page. The new or updated procedure may be printed and inserted in the
handbook or referred to as needed on the web page.

Custodial Services Procedural Instruction development is an ongoing process. As new


equipment and supplies are purchased by Custodial Services, the process of field-testing and
evaluation begins. These evaluations could result in new CSPI’s. Also, there are tasks/areas to
be cleaned for which a CSPI has not yet been developed. Individual work locations should
continue to provide verbal and/or written instructions to their custodial staff until a CSPI is
available.

CSPI's establish the standard for custodial training and inspection. All employee and in service
training on custodial procedures will use CSPI's as the curriculum. Inspection reports may
reference Procedural Instructions as recommended corrective action for deficiencies in the
performance of custodial duties. Principals/ Cost Center supervisors will also be notified of all
instances where unsafe or improper procedures are observed.

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33

Custodial Handbook CSPI 100

SAFETY REQUIREMENTS

These warnings apply to all Procedural and Equipment Instructions. Failure


to comply could result in a health risk or unsafe condition for students, staff,
the public or yourself as well as be a violation of federal, state or local laws.

R EQ U IR EM EN TS

Ensure all custodial personnel attend Right to Know Training annually.

Wearing gloves is MANDATORY when diluting or using chemicals.

All chemical containers MUST be clearly labeled.

Use chemicals in accordance with manufacturer's directions and recommendations.

Follow and be familiar with custodial chemical Material Safety Data Sheets (MSDS).

Wet floor signs may be required. Refer to CSPI 101, Wet Floor Signs.

Wear recommended personal protection equipment (PPE) and closed toe shoes with slip
resistant sole at all times.

Disconnect electricity when liquids are used to clean electrical fixtures. Dry clean
electrical fixtures when it is not feasible to disconnect the electricity.

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34
Custodial Handbook CSPI 101

WET FLOOR SIGNS


SAFETY PROCEDURE

This procedure establishes minimum requirements for the use of "Wet Floor Signs" to ensure
safe use of Seminole County Public Schools facilities by students, employees, and the general
public.

All Custodial personnel must be aware of this procedure and the location of the wet floor signs
in the event of a spill or condition requiring their use.

The use of wet floor signs is mandatory anytime a floor is wet or slippery and students, the
general public or employees may be in the area. The signs are to be positioned in such a
manner that they will be seen prior to entering any area where the floor is wet. The use of signs
is not required when custodians are working in areas not accessible to students or the general
public.

NOTE: If sufficient signs are not available, a hand written sign shall be posted.

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35
Custodial Handbook CSPI 104

FLOOR CARE

SCRUBBING AND REFINISHING PROCEDURE

(Asphalt, Rubber, Terrazzo, Vinyl Asbestos, Vinyl Composition)

SC R U B B IN G PR O C ED U RE

B efore Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Use wet floor signs or hand written signs to direct students, faculty or the general public
around the work area, reference CSPI 101.
3. Diagram furniture placement and remove furniture from area to be scrubbed.
4. Dust mop the floor with untreated dust mop, remove gum and debris.
5. Protect carpet bordering the area by covering with clean rags.

Job Distribution

A two (2) person team is recommended. Scrubbing can be accomplished with one. If a
team is used, team members should rotate job assignments periodically.

Scrubbing
1. Dilute neutral detergent with cold water.
2. Apply neutral detergent solution to corners, trouble spots and areas close to the wall.
3. Scrape/scrub clean corners, edges, baseboards and areas under furniture. Clean finish
in areas that the automatic scrubber or floor machine cannot reach. Rinse areas
cleaned.
4. Apply neutral detergent solution to the entire floor. (skip step if using an automatic
scrubber)
5. Attach brush to the automatic scrubber or floor machine:
A. Pad Holder Brush (recommended brush) - The pad holder brush is a drive brush
and is used to hold a pad. Scrub with a green pad. Never use a gripper brush
directly on the floor surface.
B. Grit Brush - An advantage of this brush is the flexible bristles, which allows it to
conform to uneven surfaces and it eliminates need to replace pads. Some of
these brushes are aggressive and cannot be used directly on Vinyl Asbestos Tile
floors.
6. Scrub floor:
A. Automatic Scrubber (recommended method): Follow MEI for operation and
maintenance of the automatic scrubber. Apply diluted neutral detergent and
operate scrubber in a slow walking pace overlapping each pass. This will
remove top layer(s) of finish and dirt and leave underlying clean finish. High
traffic floors may require a double scrub.

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36
B. Floor Machine: Operate in overlapping, side to side pattern resulting in removing
top layer(s) of finish and dirt and leaving underlying clean finish. Do not allow
solution to dry. Reapply if necessary. Use care, avoid splashing solution on
baseboards, lower walls and carpeted areas bordering the area. Remove
solution from area scrubbed as soon as possible with a wet/dry vacuum.
NOTE: Uneven or heavily soiled floors may require several passes from
alternate directions to clean.

7. Rinse area scrubbed:


A: Use automatic scrubber to rinse. Apply clean rinse water and operate scrubber
to remove residue. The rinsing process includes removing all solution, soil and
puddles from the area. Use mop and bucket to rinse residue from baseboards,
lower walls and carpet bordering the area. (This step may be skipped if
automatic scrubber was used to scrub the floor and inspection indicates floor is
prepared to apply finish.)
B. Use two mop and two bucket system to rinse. Rinse area with first mop and
bucket and re-rinse with second mop and bucket. Keep mops and pails
separate and change rinse water frequently. The rinsing process includes
removing all solution and soil from the area including residue from baseboards,
lower walls and carpet bordering the area.

8. Inspect the dry floor. If the inspection reveals marks, soil, detergent residue or uneven
pattern remaining on the floor, re-rinse or re-scrub as required.

REFINISHING PROCEDURE
1. Estimate amount of floor finish needed for immediate use. An average classroom will
need approximately ½ to 1 gallon per coat. Pour desired amount into a clean mop pail.
2. Use only a clean finish wet mop or applicator to apply floor finish.
A. Mop: Soak mop in finish. Remove excess finish from mop by pressing mop in
wringer basket. If necessary, apply slight pressure on mop with the wringer to
remove finish which might drip from the mop. Apply finish to dry floor. Begin by
"framing" the area, staying six to nine inches from the baseboards. Apply finish
evenly in a figure eight pattern from side to side. Continue this method until area
is complete. Dispose of remaining finish at the end of the shift.
B. Applicator: Pour a circle of finish directly on the floor at the starting point and
continue to pour finish in a bead 8 to 20 feet long. Place applicator at starting
point and push forward to end of bead. Begin by "framing" the area, staying six
to nine inches from the baseboards. Walk backward to starting point, moving the
applicator side to side spreading the finish evenly. Continue this method until
area is complete.
3. Allow finish to dry thoroughly before applying additional coats. Drying time is affected by
temperature, humidity and air movement. Ensure A/C is operating.
4. Two coats are recommended. Apply second coat in opposite (criss-crossing) direction
of first coat. Apply additional coats (if needed) by criss-crossing previous coat. Apply
last coat up to baseboard. DO NOT apply floor finish to the baseboards.

NOTE: Do not attempt to burnish without allowing the finish to harden. Under ideal
conditions the finish may be burnished in 2 to 3 hours after drying to the touch. In other
cases it may take twenty-four or more hours.

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37
SelfInspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.
Clean Up
1. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
2. Clean and store custodial tools.
3. Clean, rinse and hang pads/ brushes to dry.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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38
Custodial Handbook CSPI 105

FLOOR CARE

STRIPPING AND REFINISHING PROCEDURE

(Asphalt, Rubber, Terrazzo, Vinyl Asbestos, Vinyl Composition)

STRIPPING PROCEDURE

CAUTION
Prior to stripping tile floors determine whether the tile contains asbestos (Vinyl Asbestos Tile
VAT). This information can be found in the facility Asbestos Management Plan. If the tile
contains asbestos or if the composition of the floor covering cannot be determined the following
precautions must be taken:
ƒ Strip infrequently.
ƒ Use a less aggressive pad.
ƒ Keep floor wet during the entire stripping process.
ƒ Do not over strip. Stop stripping when the finish is removed.

B efore Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Use wet floor signs or hand written signs to direct students, faculty or the general public
around the work area, reference CSPI 101.
3. Diagram furniture placement and remove furniture from area to be stripped.
4. Dust mop the floor, remove gum and debris.
5. Place rags across doorways to form a barricade. This will keep solution from spreading
and provide a foot wipe to avoid tracking.
6. Protect carpet bordering the tile by covering with clean rags.

Job Distribution

A three (3) person team is recommended. Stripping can be accomplished with less. If a
team is used, team members should rotate job assignments periodically.

Stripping

1. Dilute stripper.
2. Apply stripping solution to corners, trouble spots, baseboards and area 6 to 8 inches
from the wall that the floor machine cannot reach.
3. Scrape corners, edges, scrub baseboards and any trouble spots. Remove all finish from
areas that the floor machine cannot reach.

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39
4. Rinse areas stripped. Wipe solution from walls and baseboards. Never allow solution
to dry on floor or baseboards.
5. Apply stripping solution liberally to the floor. Allow sufficient time (a minimum of five to
ten minutes) for the solution to soften the finish.
6. Attach brush to the floor machine:
A. Grit Brush - This brush is aggressive and cannot be used directly on VAT tile
floors. An advantage of these brushes is their flexible bristles, which allows them
to conform to uneven surface and eliminates need to replace pads.
B. Gripper Brush - The gripper brush is a drive brush and is used to hold a pad.
Stripping may be accomplished with a green or black pad. Never use a gripper
brush directly on the floor surface.
1) Green Pad: A green pad MUST be used to strip VAT floors, see
CAUTION above. The green pad is less aggressive than a black pad and
may require additional time on areas with finish build up.
2) Black Pad: Use a black pad on level, non VAT floors.

7. Operate floor machine in overlapping, small circular or side by side pattern. Do not allow
solution to dry. Reapply if necessary. Use care, avoid splashing solution on
baseboards, lower walls and carpeted areas bordering the tile.

NOTE: Uneven floors or floors with heavy build up may require several passes of
the floor machine from alternate directions.

8. Remove solution from area stripped as soon as possible with a wet/dry vacuum.
DO NOT use an automatic scrubber to remove stripping solution.
9. Flood rinse area immediately. Liberally apply clean rinse water. Remove flood rinse
water with wet dry vacuum or auto scrubber. Rinse floor again with mop and bucket
(two pails are recommended). Keep mops and pails clean and change rinse water
frequently. The rinsing process includes removing all solution and residue from
baseboards, lower walls and carpet bordering the tile. Ensure the automatic scrubber is
completely cleaned if used.
10. Inspect the dry floor. If the inspection reveals any finish remaining on the floor, re-strip.
If the inspection reveals powder or residue remaining from the stripping procedure,
repeat the rinsing process. If rinsing the floor again fails to remove the powder or
residue it will be necessary to re-strip the area.

REFINISHING PROCEDURE
1. Inspect floor. Do not apply finish to stripped floors that have finish remaining or floors
with residue (powder) from the stripping process.
2. Estimate amount of floor finish needed for immediate use. An average classroom will
need approximately ½ to 1 gallon per coat. Pour desired amount into a clean mop pail.
3. Use only a clean finish wet mop or applicator to apply floor finish.
A. Mop: Soak mop in finish. Remove excess finish from mop by pressing mop in
wringer basket. If necessary, apply slight pressure on mop with the wringer to
remove finish which might drip from the mop. Apply finish to dry floor. Begin by
"framing" the area, staying six to nine inches from the baseboards. Apply finish
evenly in a figure eight pattern from side to side. Continue this method until area
is complete. Dispose of any remaining finish at the end of the shift.

B. Applicator: Pour a circle of finish directly on the floor at the starting point and
continue to pour finish in a bead 8 to 20 feet long. Place applicator at starting
point and push forward to end of bead. Begin by "framing" the area, staying six

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40
to nine inches from the baseboards. Walk backward to starting point, moving the
applicator side to side spreading the finish evenly. Continue this method until
area is complete.
4. Allow finish to dry thoroughly before applying additional coats. Drying time is affected by
temperature, humidity and air movement. Ensure A/C is operating.
5. Apply second coat in opposite (criss-crossing) direction of first coat. Apply additional
coats by criss-crossing previous coat. Floors in good condition with "normal" traffic will
require Six (6) coats. Floors in high traffic areas require more. Apply the last two coats
of floor finish to the entire area including the six to nine inches next to the baseboard.
DO NOT apply floor finish to the baseboards.

NOTE: Do not attempt to burnish without allowing the finish to harden. Under ideal
conditions the finish may be burnished in 2 to 3 hours after drying to the touch. In other
cases it may take twenty-four or more hours.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean Up

1. Clean and store custodial equipment in accordance with appropriate equipment


instruction. Report damaged or malfunctioning equipment to head custodian.
2. Clean and store custodial tools.
3. Clean, rinse and hang pads/ brushes to dry.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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41
Custodial Handbook CSPI 107

FLOOR CARE

BURNISHING PROCEDURE

Purpose

The purpose of burnishing is to harden the finish. Finish hardened by burnishing will
protect the floor surface and resist soil/dirt penetration. Additional benefits are that
burnished floors will require less maintenance, cleaning tasks will be less time
consuming and appearance is enhanced.

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Use wet floor signs or hand written signs to direct students, faculty or the general public
around the work area, reference CSPI 101.
3. NEVER burnish an unfinished floor or a floor where the finish has been worn to the point
that the tile is exposed.
4. Clear area to be burnished.

Floor Preparation

Do not burnish without preparing the floor so that it is clean and dry. Determine the
method of preparation by evaluating the floor. NOTE: Burnishing finish that has not
hardened may cause swirls in the finish and/or remove finish increasing the need for
additional floor care.

Evaluate the floor finish condition. Choose one of the following cleaning methods:

x Method One: Dust mop the area. Remove gum with a putty knife. Auto-scrub the area
with floor cleaner/maintainer/enhancer. (reference CSPI 104). Spot mopping may be
substituted for auto scrubbing if the floor evaluation determines floor is clean and finish
is in good condition. Allow floor to dry thoroughly before burnishing.

x Method Two: Scrub and refinish the floor (reference CSPI 104). Evaluate the floor and
determine how many coats of floor finish are needed. Apply finish. Allow drying time for
the finish to harden before burnishing.

x Method Three: Strip and refinish the floor (reference CSPI 105). Allow drying time for
the finish to harden before burnishing.

Burnishing

1. Burnish at a slow to moderate walking pace in a straight line, overlapping the previous
pass as you proceed. Continuous operation in one spot will remove the finish and may
damage the finish or tile.

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42

3. Monitor pad pressure while burnishing. Pad resistance will vary due to finish, floor and
pad conditions:

A. Finish Conditions:
(1) Finish that has not been burnished will cause above average pad
resistance. Reduce pad pressure until operation is possible. Floors that
have been burnished with reduced pad pressure should be re-burnished
with increased pressure.
(2) Improperly prepared floors, (finished not hardened, dirty finish, damp,
etc.) will cause above average pad resistance. Reference Floor
Preparation above for the recommended corrective action.
B. Floor Conditions:
(1) Burnishing floors with high and low areas (uneven) will cause differences
in pad pressure and may leave marks or burns in the finish. If marks or
burns are excessive, discontinue burnishing in that area.
(2) Do not burnish areas of the floor that contain chipped or loose tiles.
C. Pad Conditions:
(1) Use care not to damage the pad when operating the burnisher close to
walls, floor outlets, doorstops or thresholds. Replace pads that are frayed,
torn or damaged. Replace worn (too thin) pads when pad pressure
cannot be properly adjusted.
(2) Burnishing pads clogged with dirt and/or finish will cause streaking and
swirls in the finish. Remove the pad and scrape with a putty knife to
remove finish and dirt. When scraping pad fails to correct streaking use
the other side.
3. Check all horizontal surfaces such as bookshelves, window ledges and adjoining or
hidden areas for dust created during the burnishing procedure. Dust as necessary.
4. Dust mop area burnished.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean-Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean burnishing pad(s) by scraping with a putty knife.
4. Clean and store custodial tools.
5. Take trash to designated disposal area.
6. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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43
Custodial Handbook CSPI 110

FLOOR CARE

DUST MOP TREATMENT PROCEDURE

Before Starting

Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.

CAUTION
Do not over-treat dust mops. Treat dust mops at the end of the work shift. Always allow
sufficient time, a minimum of 12 hours, for the dust mop treatment to penetrate before
using the mop. Treat new and/or clean dust mops 12 hours prior to use. Failure to
comply with these requirements may cause the floor to become slippery.

Dust Mop Treatment

1. Vacuum dust mop wicks (bottom) to remove dirt and sand.


2. Turn dust mop to expose the wicks.
3. Spray treatment in a well-ventilated location. Use care; do not spray treatment on
surrounding area as this may cause a slippery condition. Apply treatment evenly on
center of exposed wicks.
4. Hang dust mop with the wicks down to permit even distribution of treatment throughout
the mop after treatment of dust mops on frames.
5. Roll mop heads and store properly (see caution above) after treatment of new and/or
clean mops.

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44
Custodial Handbook CSPI 201

CARPET CARE

SPOT, GUM AND GRAFFITI REMOVAL PROCEDURE


Purpose

This procedure provides methods for removing spots, gum and graffiti. The key to removal is
early detection and fast action or "remove as they occur”. Some damage may become
permanent if allowed to dry. Spot and gum removal must be accomplished prior to daily
cleaning. General cleaning or shampooing carpet that is spotted may cause a permanent
stain.

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Determine the graffiti or spotting substance, if possible.
3. Collect necessary supplies and tools.
4. Test selected cleaning method in an inconspicuous area before attempting spot, gum or graffiti
removal. Chemicals (including water) can damage some surfaces.

Carpet Spot Removal

The following spot removal methods are to be used on carpet and upholstery. Apply the first
solution recommended in the Spot Removal Chart ONLY if Host Cleaning Compound or
water fails to remove the spot. Use the second or third solution only if there is not continued
improvement. Body fluids must be removed prior to spot removal, Reference CSPI 902, Body
Fluid Removal Procedure.

1. Remove dry or thick substances with a rounded tool (spoon) or putty knife. Pick up remaining
residue with a clean dry rag.

2. Apply Host Cleaning Compound or water to the spot. If the spotting substance may spread or
you don’t know what it is use Host Cleaning Compound first.
a. Host Cleaning Compound: Sprinkle compound on spot. Agitate compound
with brush, working it in to the spotted area. Allow compound to remain for
several minutes. Vacuum cleaning compound.
b. Water: Absorb moisture by blotting with clean dry rags or towels staring at the
outer edge of the spot and moving to the center. Remove remaining moisture
by placing a clean dry rag or towel on the spot and pressing down, blotting the
area. Allow to dry and evaluate before moving to Spot Removal Chart (below)
solution #1.

3. Reference the Spot Removal Chart for proper cleaning solution(s). Apply solution #1 to a
clean dry rag or towel then test in an inconspicuous area. Allow sufficient time and inspect to
determine if the solution will damage the surface. If no damage is apparent continue.

4. Apply cleaning solution #1 with a clean rag. Allow sufficient time for the solution to work. Blot
the spot with a clean dry towel from the outside of the area toward the center folding the towel
and increasing pressure as needed. The towel will absorb the cleaning solution and show the

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45
color of the spot. If the spot does not start to fade and/or the color of the spot is not apparent
on the towel, the cleaning solution may be ineffective. Blot/ absorb any remaining moisture
from cleaning solution #1 before applying solution #2. Repeat steps with cleaning solution #2
before moving to solution #3. Stubborn spots may respond by tapping with a brush. Continue
to blot/tap the spot with a clean, dry towel until all possible moisture and spotting substance is
removed.
5. Place several layers of paper towels over the area and put weight on the towels. Remaining
moisture or spotting substance will wick up into the towels rather than drying into the carpet. If
possible, allow towels and the weight to remain on the carpet until completely dry and vacuum.

6. Some spots respond slowly. Stubborn spots may require repeating steps two, three and four
several times. Notify head custodian of spots that cannot be removed by the procedures listed
above.

SPOT REMOVAL CHART


Spot Solution #1 Solution #2 Solution #3

Animal Stains S D V
Blood Cold Water S D A*
Butter, Grease D
Burn D + Steel Wool
Coffee S D V
Cosmetics, Crayon D
Food S D
Glue, water based Hot Water
Glue D A
Ink Cold Water D
Mildew S G V
Rust V
Soft Drinks S D V
Tea S V
Urine S G D,V
Unknown Cold Water S D
Vomit S G D,V

* Use only if detergent fails to remove spot, blot/tap the spot to remove detergent before applying the third
solution.

Solution Codes:
A = Rubbing Alcohol
D= Neutral Detergent diluted with a small amount of water.
G= Germicidal Detergent, diluted according to manufactures directions.
S= EnvirOx, Carpet Complete spotter/cleaner, diluted according to manufactures
directions.
V= White vinegar, 1/2 cup vinegar diluted with one pint of water.

Gum Removal (carpet)

1. Carefully remove as much gum as possible with rounded tool (spoon) or putty knife. Use care,
do not damage the carpet.
2. Apply gum remover and allow gum to harden.

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46
3. Place towel over gum and hit gum with blunt object such as the handle of your putty knife.
Remove gum that breaks away. Continue this method, reapplying gum remover as needed
until the gum is completely removed, HAVE PATIENCE.
4. If gum remover fails to remove all of the gum apply rubbing alcohol to towel and rub in small
circular motion. Repeat as necessary.
5. Notify head custodian of gum that cannot be removed by the procedures listed above.

Graffiti Removal

1. Report vulgar, gang signs or inappropriate graffiti immediately.


2. Graffiti removal procedures can very depending on the surface being cleaned and type of
graffiti. Start with the least aggressive cleaning method first.
3. Always apply cleaning solution to a clean rag. Applying solution directly to surfaces may
cause streaking or damage the surface.
4. Try removing graffiti with water. Next clean with neutral detergent if water will not remove the
graffiti. Finally clean with cream cleaner. If all else fails clean with graffiti remover.
5. Some surfaces may require different procedures:
ƒ Ceramic Tile: Clean ceramic tile with germicidal solution. Remove any remaining marks
with cream cleaner or liquid graffiti remover.
ƒ Grout: clean with cream cleaner or graffiti remover and scrub with a brush, hand pad,
dampened rag, sponge or toothbrush.
ƒ Painted Surfaces: Two common types of graffiti are pencil and ink (markers). When
cleaned with germicidal solution, most of the graffiti will be removed or faded. Use cream
cleaner on dampened rag to remove remaining graffiti. If ink has been absorbed into the
surface use a small amount of graffiti remover applied to a rag and blot/scrub the mark.

NOTE: When using cream cleaner, rinse and dry the surface.

6. Notify head custodian of marks or graffiti that cannot be removed by the procedures listed
above.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met. Make
necessary corrections before leaving the area. Report all maintenance needs to the head
custodian at the end of your shift. Emergencies should be reported immediately.

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47
Custodial Handbook CSPI 205

CARPET CARE

SHAMPOOING PROCEDURE

BONNET METHOD

CAUTION
1. Do not saturate the carpet during shampooing. Using excessive shampoo solution or
water during the shampooing procedure will/may,
ƒ increase the drying time.
ƒ increase the possibility for mold/mildew to develop.
ƒ cause damage or separation of the carpet from the floor surface.
ƒ cause shrinkage or discoloration.
2. Dilute shampoo correctly. Using excessive shampoo concentrate will/may,
ƒ leave shampoo residue in the carpet causing the carpet to re-soil sooner.
ƒ cause excessive foaming during shampooing.

NOTE: If excessive foaming occurs reduce concentrate and/or use water only to
pre-spray.

3. Substitute Germicidal solution for shampoo solution when,


ƒ cleaning carpet immediately after a flooding condition.
ƒ cleaning carpet that has evidence of mold/mildew growth.
ƒ cleaning carpet in any area where a germicidal effect would be desirable.

Before Starting

1. Extraction carpet cleaning is recommended. Bonnet shampooing is not recognized as a


primary carpet cleaning method.
2. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
3. Drying time will vary with conditions, one to three hours is normal. Leave air
conditioning ON to aid in dehumidification and shorten drying time. Open doors and
windows to speed the drying time, when practical or if air conditioning is not available.
4. Fill 32 qt. mop pail with clean water and attach wringer. Place clean bonnet in water.
5. Diagram furniture placement and remove furniture from area to be shampooed.
6. Sweep dirt and dust from corners, edges and baseboards with a broom or brush.
7. Vacuum carpet before shampooing. Multiple criss-crossing vacuuming passes are
recommended for high traffic areas.
8. Place rags across doorways to provide a foot wipe and avoid tracking.
9. Protect tile bordering the carpet by covering with clean rags.
10. Fill Hand Held sprayer with diluted shampoo solution and pressurize.

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48
Job Distribution

A two (2) person team is recommended. Bonneting may be accomplished by one


person. If a two person team is used, team members should rotate job assignments
periodically.

Carpet Preparation

1. Pre-spray spots and remove gum.


2. Spray shampoo solution on edges and corners. Use care; do not spray walls and
baseboards with solution. Allow two (2) to five (5) minutes for the shampoo solution to
suspend and hold the soil before scrubbing edges and corners.
3. Scrub spots, edges and corners with scrub brush.

Shampooing

1. Start at the furthest point from the door, spray solution evenly on the carpet surface.
Begin with an area of about 10' x 12'.
2. Allow sufficient time, two (2) to five (5) minutes, for the shampoo solution to suspend and
hold the soil before bonneting.
3. Attach gripper brush to floor machine.
NOTE: Never leave a wet or damp bonnet in contact with the carpet when not use.
4. Wring out bonnet, place on the carpet and center brush over bonnet.
5. Operate floor machine in overlapping small circular pattern, checking bonnet frequently.
Turn bonnet over when soiled approximately every 120 square feet. Rinse and wring
out bonnet when both sides are soiled. Change rinse water frequently.
6. Remove solution that may have splashed on baseboards, lower walls, doors and
furniture with a clean damp rag.

After Shampooing

1. Inspect carpet for cleanliness. High traffic and/or heavily soiled carpet may require
additional shampooing.
2. Vacuum the dry carpet to remove shampoo residue and to lift carpet nap. Never vacuum
damp or wet carpet. Replace furniture after vacuuming.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.
6. Clean, rinse and hang bonnet to dry.

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49
Custodial Handbook CSPI 206

CARPET CARE

SHAMPOOING PROCEDURE

EXTRACTION METHOD

CAUTION
1. Do not saturate the carpet during extraction. Using excessive shampoo solution or
water during the extraction procedure will/may,
ƒ increase the drying time.
ƒ increase the possibility for mold/mildew to develop.
ƒ cause damage or separation of the carpet from the floor surface.
ƒ cause shrinkage or discoloration.
2. Dilute shampoo correctly. Using excessive shampoo concentrate will/may,
ƒ leave shampoo residue in the carpet causing the carpet to re-soil sooner.
ƒ cause excessive foaming during extraction.

NOTE: If excessive foaming occurs reduce concentrate and/or use water only to
pre-spray. Pre-spraying carpet with deformer may be necessary if foaming
continues.

3. Substitute Germicidal solution for shampoo solution when,


ƒ cleaning carpet immediately after a flooding condition.
ƒ cleaning carpet that has evidence of mold/mildew growth.
ƒ cleaning carpet in any area where a germicidal effect would be desirable.
4. Use only water in the extractor. When using shampoo, always pre-spray.

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Drying time will vary with conditions, one to three hours is normal. Leave air
conditioning ON to aid in dehumidification and shorten drying time. Open doors and
windows to speed the drying time, when practical or if air conditioning is not available.
3. Diagram furniture placement and remove furniture from area to be extracted.
4. Sweep dirt and dust from corners, edges and baseboards with a broom or brush.
5. Vacuum carpet before extracting. Several criss-crossing passes are required for high
traffic areas.
6. Place rags across doorways to provide a foot wipe and avoid tracking.
7. Protect tile bordering the carpet by covering with clean rags.
8. Fill hand held sprayer with diluted shampoo solution and pressurize.

Job Distribution

A two (2) person team is recommended. Extraction may be accomplished by one


person. If a two person team is used, team members should rotate job assignments
periodically.

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50
Carpet Preparation

1. Pre-spray spots and remove gum.


2. Pre-spray shampoo solution on edges and corners. Use care, do not spray walls and
baseboards with solution. Allow two (2) to five (5) minutes for the shampoo solution to
suspend and hold the soil.
3. Scrub spots, edges and corners with scrub brush.

Shampooing

1. Start at the farthest point from the door, spray shampoo solution evenly on the carpet
surface beginning with an area of about 10' x 12'.
2. Allow sufficient time, two (2) to five (5) minutes for the solution to suspend and hold the
soil before extracting.
3. Brush. Area may be scrubbed with the extractor brush (turn vacuum and spray off) or
other carpet scrubbing method.
4. Extract. Follow MEI for operation and maintenance of the extractor. Operate in a slow
walking pace overlapping each pass. Evaluate the liquid being extracted to determine if
additional passes are needed. Heavy traffic areas will require more than one pass.

NOTE: After making repeated passes over the same area, additional passes without
injecting water may be necessary to remove as much moisture as possible.

After Shampooing

1. Inspect carpet for cleanliness. High traffic and/or heavily soiled carpet may require
additional extraction.
2. Vacuum the dry carpet to remove shampoo/soil residue and to lift carpet nap. Never
vacuum damp or wet carpet. Replace furniture after vacuuming.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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51
Custodial Handbook CSPI 301

CLASSROOM

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with properly diluted solutions.
3. Dilute desired amount of neutral detergent for use in a 14-quart pail and a 32-quart mop
pail.
4. Inspect the classroom, looking for vandalism, graffiti and spills.

Cleaning the Room

1. Empty pencil sharpener and wipe clean with Germicidal solution.


2. Damp wipe chalk trays.
3. Empty the wastebasket(s) and spot clean with Germicidal solution as needed.
4. Remove graffiti and clean other spots such as fingerprints and smudges from chair
seats, desktops and doorknobs with Germicidal solution.
5. Remove graffiti, spots and marks from walls and doors by wiping or scrubbing with
neutral detergent on a rag or sponge. Stubborn spots or graffiti may be removed with
cream cleaner or graffiti remover on a damp rag or sponge (reference CSPI 201).
6. Clean smudges and marks from glass with glass cleaner.

Carpeted Floors

1. Pick up staples and objects too large for the vacuum.


2. Vacuum the carpet. High traffic areas need multiple passes.
3. Remove spots and gum, reference CSPI 201.

Tile and Wood Floors

1. Dust mop (recommended) or sweep the floor.


2. Spot mop spills using a wet mop and neutral detergent.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

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52
Clean Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial closet and/or cart with sufficient supplies for next shift.

Weekly Service

This is a listing of tasks to be accomplished, not a step-by-step procedure. The day of


the week these services are to be provided should be indicated on the Work Schedule
and the tasks incorporated into the daily procedure.

1. Clean doors, doorknobs, doorjambs and switch plates with Germicidal solution.
2. Using a rag or duster, start near the door and work around the room so that the last
dusting will be near the starting point. Dust from top to bottom areas such as light
fixtures, air vents, fans, clocks, chalkboards, shelves, appliances, window ledges/blinds,
and other horizontal surfaces.
3. Clean dry erase trays twice a week with a rag or sponge pushing the excess into the
wastebasket.
4. Use a broom to sweep the corners, doorframes, baseboards and area of the floor near
the walls. Damp mop tiled, wood and concrete floors with neutral detergent.
5. Burnish or spray buff tile floors. Burnishing and/or spray buffing frequencies are based
on traffic and the needs of the facility. The frequency should be indicated on the work
schedule.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a
listing of tasks to be performed not a step-by-step procedure. Before scheduling project
cleaning, coordinate with the instructor to ensure that the tasks to be performed will not
cause damage or interfere with the instructional process.

1. Diagram furniture placement and remove furniture from room.


2. Clean ventilation vents and ceiling fans with neutral Detergent solution.
3. Clean light covers (both sides). Avoid touching hot bulbs.
4. Clean walls, dividers, appliances and ceiling using the appropriate tools, chemicals and
equipment compatible with the surfaces to be cleaned.
5. Clean door and window glass with glass cleaner.
6. Clean furniture and horizontal surfaces with Germicidal solution.
7. Strip and refinish tile floor. Scrubbing and re-coating may be substituted with
authorization from the supervisor.
8. Extract carpeted floors.
9. Clean and sanitize trash receptacles with Germicidal solution and allow to air dry.
10. Replace furniture in room in the same order diagrammed.
11. Review your completed work. Make corrections as necessary.

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53
Custodial Handbook CSPI 302

HOME ECONOMICS/FOOD PREPARATION

CLEANING AND SANITIZING PROCEDURE

Daily Procedure
Purpose

This procedure provides instructions, for cleaning and sanitizing Home Economics/Food
Preparation areas, that are in addition to the classroom cleaning tasks contained in CSPI
301, Classroom Cleaning and Sanitizing. Familiarize yourself with this and other
Procedural Instructions (CSPI’s) and Manufacturers Equipment Instructions (MEI’s)
required before starting.

Additional Tasks

1. Clean with Germicidal solution all trash containers that contained food, rinse and allow to
air dry. Replace liners.
2. Damp mop tiled floors with a wet mop and Germicidal solution.

NOTE: Appliances, cooking utensils, cabinets, table & counter tops and other
equipment used for instructional purposes are cleaned by the students as part of their
curriculum.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The
day of the week these services are to be provided should be indicated on the Work
Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project
cleaning is accomplished in addition to daily and weekly procedures. Before scheduling
project cleaning, coordinate with the instructor to ensure that the tasks to be performed
will not cause damage or interfere with the instructional process.

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54
Custodial Handbook CSPI 303

INDUSTRIAL ARTS

CLEANING AND SANITIZING PROCEDURE


(Agricultural, Mechanical, Metal, Wood)

Daily Procedure
Purpose

This procedure provides instructions, for cleaning and sanitizing Industrial Arts areas
that are in addition to the classroom cleaning tasks contained in CSPI 301, Classroom
Cleaning and Sanitizing. Familiarize yourself with this and other Procedural Instructions
(CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting.

Additional Tasks

1. Concrete Floor:
A. Damp mop spots and spills from the floor with neutral detergent solution, allow
floor to dry.
B. Sweep rough concrete. Dust mop smooth and or sealed concrete.

2. Tiled Floor:
A. Damp mop spots and spills with a wet mop and neutral detergent.
B. Remove spots, gum and heal marks.
C. Dust mop the floor. Use dust mop only on dry floor.

NOTE: Tools and equipment used for instructional purposes are cleaned by the
students as part of their curriculum.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The
day of the week these services are to be provided should be indicated on the Work
Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project
cleaning is accomplished in addition to daily and weekly procedures. Before scheduling
project cleaning, coordinate with the instructor to ensure that the tasks to be performed
will not cause damage or interfere with the instructional process.

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55
Custodial Handbook CSPI 401

TOILET ROOM
CLEANING AND SANITIZING PROCEDURE

Daily Procedure
Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt.
pail and/or sprayer. A sprayer is recommended to apply Germicidal solution to walls,
partitions, sinks, toilets and urinals. Use warm water for mopping floors when available.
4. Ensure toilet room is vacant prior to beginning procedure.
5. Use an appropriate notice to show the room is temporarily out of service
6. Inspect the toilet room, looking for vandalism, graffiti and spills.

Cleaning the Toilet Room

1. Inspect ceiling. Sweep down spitballs, spider webs and other debris.
2. Clean and sanitize horizontal surfaces, partitions, lower walls, mirrors, switch plates,
doors and door pulls with Germicidal solution.
3. Remove graffiti with Germicidal solution. Remove remaining graffiti with gel scrub and
rinse. If gel scrub is used spray the area with Germicidal solution. Reference CSPI 201
Spot and Graffiti Removal for additional removal information. Notify head custodian of
graffiti that cannot be removed by these procedures.

Cleaning Toilets and Urinals

CAUTION
NEVER use toilet bowl cleaner on valves, piping or the outside of toilets and urinals.
Before using toilet bowl cleaner reference “Using Toilet Bowl” cleaner below. It is not
necessary or required to regularly use toilet bowl cleaner on toilets that are properly
cleaned each day. Use toilet bowl cleaner only on the INSIDE of toilets and urinals and
only when hard water deposits become noticeable. If toilet bowl cleaner is used ensure
room is properly ventilated. NEVER use toilet bowl cleaner with any other chemical.
NEVER leave toilet bowl cleaner in toilets or urinals unattended. Always read and follow
toilet bowl cleaner label instructions on personal protection equipment (PPE) such as
eye protection.

Using Bowl Cleaner

a. Use toilet mop to push water over the trap and lower water level in bowl.
b. Carefully pour toilet bowl cleaner on toilet bowl mop while holding mop over toilet or
urinal.
c. Apply bowl cleaner under rim, along water line, and in siphon hole.

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56

d. Allow manufacturers recommended time for bowl cleaner to work. Scrub under rim,
along water line and in siphon hole. Flush toilet or urinal to rinse.
e. Rinse toilet bowl mop and squeeze out excess water.
f. This procedure will remove most mineral deposits. If deposits remain after cleaning,
notify your head custodian at end of shift.

Toilets
a. Flush toilets and clean with Germicidal solution the water supply fixtures, including
the valve, handle and piping. Dry chromed fixtures with a clean rag.
b. Clean with Germicidal solution, hinges, bumpers and toilet seat top and bottom . Dry
seat if toilet is to be used immediately. Place seat in upright position.
c. Use toilet mop to push the water over the trap and lower the water level. Clean the
inside of the toilet bowl with Germicidal solution giving attention to three trouble spots
under the rim, at the water line, and the siphon hole. Flush to rinse.
d. Clean with Germicidal solution the outside of the toilet including the base, back, walls
and floor.
e. Clean with Germicidal solution the lower wall and floor behind the base of the toilet
where a wet mop cannot reach. A brush may be helpful in this operation.

Urinals
a. Flush urinals and clean with Germicidal solution the water supply fixtures, including
the valve, handle and piping. Dry chromed fixtures with a clean rag.
b. Clean with Germicidal solution the outside of urinal and walls on both sides of the
urinal.
c. Clean with Germicidal solution the inside of urinal, giving attention to water release
holes, sides and drain hole. Flush to rinse.

4. Clean sinks, area behind sink (splash zone), counter tops, mirrors and the sink pipes
with a sponge and Germicidal solution. Use cream cleaner to remove soap scum or
other residue that is not removed with Germicidal solution. Rinse areas cleaned with
cream cleaner and spray with Germicidal solution.
5. Dry mirrors and chromed fixtures with a clean dry rag.
6. Clean outside of dispensers and fill. Check dispensers periodically during the school
day and refill when necessary.
7. Empty sanitary napkin receptacles. Clean with Germicidal solution and replace liners.
8. Empty trash cans. Clean with Germicidal solution.

Floor

1. Sweep floor, remove gum and pick up debris.


2. Wet-mop the floor with Germicidal solution, using a clean, wet mop, to apply solution
liberally.
3. Wring out mop and re-mop floor to pick up excess solution.
4. Change Germicidal solution frequently when wet mopping multiple toilet room floors.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

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Clean up

1. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of
Germicidal solution down every floor drain each week. This requirement is continuous,
whether the toilet room is in service or not.
2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service

Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also,
clean glass with glass cleaner and clean trash receptacles with Germicidal solution and
allow to air dry. The day of the week these services are to be provided should be
indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a
listing of tasks to be performed not a step-by-step procedure. Before scheduling project
cleaning, coordinate with the instructor to ensure that the tasks to be performed will not
cause damage or interfere with the instructional process.

1. Remove trash receptacles and paper supplies.


2. Remove and clean light covers. Clean with a dust cloth if covers are not removable.
3. Clean marks and graffiti. Reference CSPI 201 for graffiti removal.
4. Apply germicidal solution on walls, partitions, fixtures, corners, behind toilets and hard to
reach areas of the floor. (Spray walls from BOTTOM to TOP to avoid streaking.) Scrub
clean the walls, floors, fixtures….. removing soil, scum and hard water deposits. Rinse
from TOP to BOTTOM and allow to air dry.
5. Apply germicidal solution to floor with mop. Scrub floor with floor machine, criss-
crossing area previously scrubbed. Rinse floor with water, several rinses may be
necessary. Allow floor to air dry.
6. Strip vinyl or vinyl composition floors reference CSPI 105, Stripping and Refinishing
Procedure.
7. Replace trash receptacles and restock dispensers.

NOTE: Never apply floor finish to ceramic tile floors.


Flush toilets and urinals weekly if the room is out of service.

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Custodial Handbook CSPI 402

CAFETERIA

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of neutral detergent for use in a 14-quart pail and a 32-quart mop
pail.
4. Dilute desired amount of Germicidal Detergent for use in an automatic scrubber and/or
32-qt. mop pail. Use warm water to scrub and/or wet mop when available.

Cleaning the Cafeteria

1. Make a visual inspection of the ceiling. Remove spitballs, spider webs and other debris.
2. Clean graffiti, fingerprints, smudges and food from walls, switch plates, doors and door
pulls with Germicidal solution.
3. Remove food, gum and other residue from chair seats, fold tables or place chairs on
tables.
4. Empty trash containers and replace liners. Clean trash containers that have an odor or
contain residue with Germicidal solution, rinse and allow to air dry. If can-cleaning room
is used, custodians will be responsible for cleaning up after use. Replace liners.
5. Clean smudges and marks from glass with glass cleaner.

Hard Floors

1. Clear floor of tables and chairs.


2. Sweep floor, remove gum and pick up debris.
3. Clean and sanitize the floor.
A. Automatic Scrubber (recommended): Follow MEI for operation and
maintenance of the automatic scrubber and fill tank with Germicidal solution.
Operate in a slow walking pace overlapping each pass resulting in removing soil
and dirt leaving underlying finish clean.
B. Wet Mop: Using a clean mop, wet mop the floor with Germicidal solution.
Change mop solution frequently. Several solution changes are necessary, larger
or heavily soiled cafeterias require more solution changes and/or it may be
necessary to mop twice.
4. Replace tables and chairs when the floor is completely dry.

Carpeted Floors

1. Pick up food and objects too large for the vacuum.


2. Vacuum the carpet.
3. Remove spots and gum.
4. Replace chairs

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Self-Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the crew leader at the end of your shift. Emergencies should be reported immediately.

Clean Up

1. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of
Germicidal solution down every floor drain each week.
2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also,
clean door and window glass with glass cleaner. The day of the week these services
are to be provided should be indicated on the Work Schedule and the tasks incorporated
into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning.
Project cleaning is accomplished in addition to daily and weekly procedures. Before
scheduling project cleaning, coordinate with the instructor to ensure that the tasks to be
performed will not cause damage or interfere with the instructional process.

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60
Custodial Handbook CSPI 403

OFFICE/ADMINISTRATIVE SPACE

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of neutral detergent for use in a 32-qt. mop pail.
4. Dilute desired amount of Germicidal detergent in a 14 qt. pail.

Cleaning the Office

NOTE: Cleaning frequencies are based on the needs of the facility. If modifications are
initiated, the frequencies should be indicated on the Work Schedule.

1. Clean door mats.


2. Empty the wastebaskets and clean the wastebasket with Germicidal solution.
3. Spot clean doorknobs, doors and walls with a rag or sponge and Germicidal solution.
4. Clean counter tops and telephones with a rag or sponge and Germicidal solution.
5. Clean smudges and marks from glass with glass cleaner.
6. Clean and sanitize toilet rooms, reference CSPI 401.

Vacuuming Carpeted Floors

1. Pick up all staples and objects too large for the vacuum.
2. Vacuum the carpet.
3. Remove spots and gum, reference CSPI 201.

Tile and Wood Floors

1. Dust mop or sweep the floor.


2. Spot mop with neutral detergent.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

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61

Clean-Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and restock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The
day of the week these services are to be provided should be indicated on the Work
Schedule and the tasks incorporated into the daily procedure.

Special Scheduling
Desktops: Removal of items from the desktops will indicate the desire for cleaning.

Personal Property: Watering of plants, dusting of personal property, i.e. ornaments, trophies,
desk pictures, is not the responsibility of the custodians.

Administrators: May request, a special time frame for the cleaning of their office.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project
cleaning is accomplished in addition to daily and weekly procedures. Before scheduling
project cleaning, coordinate with the administrator/instructor to ensure that the tasks to
be performed will not cause damage or interfere with the instructional process.

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62
Custodial Handbook CSPI 404

CLINIC CARE

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt.
Pail. Use warm water for mopping floors when available.
4. Ensure room is vacant prior to beginning procedure.

Cleaning the Room

1. Empty trash can(s) and clean with Germicidal solution. Replace trash liner.
2. Clean sinks, area behind sink (splash zone), counter tops, mirrors and the sink pipes
with a sponge and Germicidal solution. Use cream cleaner to remove soap scum or
other residue that is not removed with Germicidal solution. Rinse surfaces cleaned with
cream cleaner and spray with Germicidal solution.
3. Clean doors, doorknobs, door jams and switch plates with Germicidal solution.
4. Clean smudges and marks from glass with glass cleaner.
5. Clean and sanitize drinking fountains, reference CSPI 905.
6. Clean outside of dispenser(s) with Germicidal solution and fill.
7. Dust mop tiled floor with a treated dust mop.
8. Damp mop tiled floor with a wet mop and Germicidal solution.
9. Vacuum carpeted areas and remove spots and gum, reference CSPI 201.
10. Clean and sanitize toilet rooms, reference CSPI 401.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean-Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

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Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The
day of the week these services are to be provided should be indicated on the Work
Schedule and the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Project
cleaning is accomplished in addition to daily and weekly procedures. Before scheduling
project cleaning, coordinate with the administrator/instructor to ensure that the tasks to
be performed will not cause damage or interfere with the instructional process.

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64
Custodial Handbook CSPI 405

CORRIDOR/HALLWAY

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of neutral detergent for use in a 32-qt. mop pail.
4. Exit signs must be visually checked for proper operation each day. Signs not illuminated
shall be reported immediately, reference CSPI 906.
5. Inspect the corridor/hallway for vandalism, graffiti and spills.
6. Remove floor mats.

Cleaning the Corridor/Hallway

1. Empty trashcan(s) and clean with Germicidal solution.


2. Remove fingerprints, smudges and marks from walls, doors and door handles with
Germicidal solution on a rag or sponge. For hard to remove graffiti reference CSPI 201,
Spot and Graffiti Removal.
3. Clean and sanitize drinking fountains, reference CSPI 905.
4. Clean smudges and marks from glass with glass cleaner.
5. Vacuum, sweep and clean floor mats; replace. Note: under some floor mats moisture
will collect and cause a slippery condition or damage the floor. Correct by rolling mats
after cleaning and return to position the next morning.

CAUTION
When performing any floor maintenance procedure that may create an unsafe condition
ensure that a safe passageway is provided. Use wet floor signs or hand written signs to
direct students, faculty or the general public around the work area. This can be
accomplished by:

ƒ Directing people to an alternate route.


ƒ Working on one half of the area, leaving the other half as a dry,
safe passage for pedestrians to travel.

Carpeted Floor

1. Pick up all objects too large for the vacuum.


2. Vacuum the carpet and remove spots & gum, reference CSPI 201. High traffic areas
require several vacuum passes from alternate directions.

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65
Tiled Floor

1. Damp mop spots and spills with a wet mop and neutral detergent solution.
2. Remove spots, gum and heal marks.
3. Dust mop the floor. Use dust mop only on dry floor.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also,
burnish tiled floors and clean door and window glass with glass cleaner. The day of the
week these services are to be provided should be indicated on the Work Schedule and
the tasks incorporated into the daily procedure.

Project Cleaning
Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Also,
clean lockers inside and outside with Germicidal solution and clean floor mats then
replace. Project cleaning is accomplished in addition to daily and weekly procedures.
Before scheduling project cleaning, coordinate with the administrator/instructor to ensure
that the tasks to be performed will not cause damage or interfere with the instructional
process.

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66
Custodial Handbook CSPI 406

CUSTODIAL CLOSET/STORAGE AREA

ORGANIZATION AND MAINTENANCE PROCEDURE

Purpose

The purpose of this procedure is to provide instructions for organizing and maintaining a
clean, safe and orderly custodial closet/storage area. The basis for this procedure is
Florida State Requirements for Education Facilities (SREF) "Custodial areas shall be
kept clean, safe and orderly at all times".

Clean and well-organized custodial rooms are indications


of the custodial staff's professionalism.

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Avoid back injuries. (Reference Illustration of Lifting Technique next page)
3. Obtain instructions from principal/work location supervisor for storage of non-custodial
items.

Supplies

1. Use the first-in/first-out method to rotate supplies and chemicals.


2. Supplies and chemicals should be readily available and stored in needed quantities.
3. Do not store paper products on the floor.
4. Separate and store treated dust mops in a galvanized can with the lid securely in place.

Chemicals

1. Chemical containers shall be legibly labeled.


2. Do not store chemicals where they are hard to reach and may cause a hazardous
condition.
3. Tightly seal chemical containers after each use.
4. Store chemicals in a cool, dry location.
5. Do not reuse empty containers. Follow the manufacturer’s recommendations and
instructions for disposal.

Equipment

1. Clean and store all equipment in accordance with the appropriate Manufacturers
Equipment Instructions (MEIs).
2. Avoid storing equipment where it may be subjected to chemical spills.
3. Report damaged or malfunctioning equipment to the head custodian. Tag non-
serviceable equipment and place in designated area for repair pick up
.

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67

ILLUSTRATION OF LIFTING TECHNIQUE

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68

Security

1. Secure custodial closets/storage areas when not in use. Do not allow students or
unauthorized personnel to enter room(s).
2. Do not issue custodial supplies, chemicals or equipment to non-custodial personnel
without the expressed authorization of the principal/cost center supervisor.

Housekeeping

1. Organize the room so that it is easy to keep clean.


2. Maintain in a neat and clean condition. Schedule top to bottom cleaning bi-annually.
3. Never store trash in a custodial closet. Take trash to the designated disposal area daily.
4. Clean and hang wet mops to dry, empty and clean mop pails and wringers after use.
5. Maintain floors in a dry condition at all times. Clean spills immediately.

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69
Custodial Handbook CSPI 501

SHOWER/LOCKER ROOM

CLEANING AND SANITIZING PROCEDURE


Daily Procedure

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottles with diluted solutions.
3. Dilute desired amount of Germicidal detergent for use in 32-qt. mop pail, and a 14-qt.
pail and/or sprayer. A sprayer is recommended to apply Germicidal solution to walls,
partitions, sinks, toilets and urinals. Use warm water for mopping floors when available.
4. Ensure shower/locker room is vacant prior to starting procedure.
5. Use an appropriate notice to show the room is temporarily out of service.
6. Inspect the room, looking for vandalism, graffiti and spills.
7. Clean toilet rooms, drinking fountains and offices. Reference appropriate CSPI.

Cleaning the Room

1. Make a visual inspection of the ceiling. Sweep down all spitballs, spider webs and other
debris.
2. Collect waste and debris from floor and trash receptacles. Sweep or dust mop the floor.
3. Remove graffiti and other marks from walls, floors and fixtures with Germicidal solution.
Reference CSPI 201 Spot and Graffiti Removal for hard to remove graffiti.
4. Clean doors, door knobs, door jambs and switch plates with Germicidal solution.
5. Clean smudges and marks from glass and windows with glass cleaner.
6. Clean outside of dispensers and fill.
7. Clean benches with Germicidal solution.
8. Apply Germicidal solution on walls, floors, fixtures and curtains. (Spray walls from
BOTTOM to TOP to avoid streaking.) Scrub walls, floors, fixtures and curtains to
remove scum and hard water deposits. Rinse from TOP to BOTTOM and allow to air
dry. NOTE: If scum and hard water deposits remain apply cream cleaner, clean and
rinse with water. Spray Germicidal solution on areas cleaned with cream cleaner.
9. Wet mop the floor with Germicidal solution and allow to air dry.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

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70
Clean Up

1. Dispose of Germicidal solutions in custodial sink or floor drain. Pour one gallon of
Germicidal solution down every floor drain each week. This requirement is continuous,
whether the shower/locker room is in service or not.
2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service

Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. Also,
clean glass with glass cleaner and clean trash receptacles with Germicidal solution and
allow to air dry. The day of the week these services are to be provided should be
indicated on the Work Schedule and the tasks incorporated into the daily procedure.

Biannual Cleaning
Clean and sanitize the inside of all lockers with Germicidal solution and allow to air dry.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a
listing of tasks to be performed not a step-by-step procedure. Before scheduling project
cleaning, coordinate with the instructor to ensure that the tasks to be performed will not
cause damage or interfere with the instructional process.

1. Clean following CSPI 401, Toilet Room Care, Project Cleaning.


2. Use Germicidal solution to clean and rinse shower curtains, hang to dry.

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71
Custodial Handbook CSPI 502

GYMNASIUM CARE

CLEANING AND SANITIZING PROCEDURE


Daily Procedure
Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Collect the necessary supplies, equipment and tools.
3. Clean and sanitize drinking fountains, toilet rooms, lobbies and doors. Reference
appropriate CSPI.

Bleachers

Cleaning of the bleachers will vary depending on the type. The following instructions are
general and some portions may not be appropriate for all bleachers.

1. Make a visual inspection of the bleachers (open if necessary) to determine if the


bleachers were used since the last cleaning.
2. Clean bleachers or sections of the bleachers that have been used:
A. Clean spills and spots from seats and floor.
B. Start at the top and vacuum or dust mop the area between the seats removing
gum and other abuses as you go.
C. Use an untreated dust mop to wipe seats.
D. Pick up debris.
E. Close retractable bleachers.

Gymnasium Floor

CAUTION
Never apply dust mop treatment directly to a gym floor or use a dust mop that has not
been treated a minimum of 12 hours prior to use. Reference CSPI 110 for dust mop
treatment. Never apply floor finish (wax) to a wood gym floor.

1. Damp mop spills and spots with a wet mop and neutral detergent solution. Allow floor to
dry before dust mopping.
2. Dust mop the floor with a 48 inch dust mop. Gather debris and place in trash cart.
3. Open bleachers if instructed.

NOTE: During periods of heavy use, the floor should be dust mopped several
times during the day. Untreated dust mops should be available to the coaching staff for
this purpose.

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72
Gymnasium

1. Remove graffiti from walls and other surfaces, reference CSPI 201.
2. Clean smudges and marks from glass with glass cleaner.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean-Up

1. Dispose of solutions in custodial sink or floor drain.


2. Clean and store custodial equipment in accordance with appropriate equipment
instruction. Report damaged or malfunctioning equipment to head custodian.
3. Clean and store custodial tools.
4. Take trash to designated disposal area.
5. Inventory and re-stock custodial room and/or cart with sufficient supplies for next shift.

Weekly Service
This is a listing of tasks to be accomplished, not a step-by-step procedure. The day of
the week these services are to be provided should be indicated on the Work Schedule
and the tasks incorporated into the daily procedure.

NOTE: Use caution when cleaning under bleachers to avoid accidents and/or injuries.

1. Open all bleachers.


2. Sweep debris, cobwebs, etc., from supports.
3. Sweep and remove debris from under bleachers.
4. Close bleachers and pick-up debris.

Project Cleaning
Project cleaning is accomplished in addition to daily and weekly procedures. This is a
listing of tasks to be performed not a step-by-step procedure. Before scheduling project
cleaning, coordinate with the instructor to ensure that the tasks to be performed will not
cause damage or interfere with the instructional process.

1. Clean bleacher seats with Germicidal solution.


2. Mop floor between bleacher seats with neutral detergent.

Periodically
Wood gymnasium floors should be scheduled for refinishing as needed.

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73

Custodial Handbook CSPI 503

WEIGHT ROOM

CLEANING AND SANITIZING PROCEDURE

Daily Procedure
This procedure provides instructions, for cleaning and sanitizing Weight Room areas,
Purpose
that are in addition to the classroom cleaning tasks contained in CSPI 301, Classroom
Cleaning and Sanitizing. Familiarize yourself with this, other Procedural Instructions
(CSPI’s) and Manufacturers Equipment Instructions (MEI’s) required before starting.

Additional Tasks

1. Clean and sanitize exercise equipment seats, backrests, headrests, and hand grips with
Germicidal solution.
2. Damp mop floor with Germicidal solution.
3. The maintenance and care of the exercise equipment and accessories are non-custodial
functions.

NOTE: Obtain cleaning instructions for daily/weekly/seasonal cleaning of floor


surfaces other than carpet and tile from the head custodian or cost center supervisor.

Weekly Service
Clean following CSPI 301, Classroom Cleaning and Sanitizing, Weekly Service. The
day of the week these services are to be provided should be indicated on the Work
Schedule and the tasks incorporated into the daily procedure.

Project Cleaning

Clean following CSPI 301 Classroom Cleaning and Sanitizing, Project Cleaning. Use
Germicidal solution for carpet shampooing and wall cleaning. Project cleaning is
accomplished in addition to daily and weekly procedures. Before scheduling project
cleaning, coordinate with the instructor to ensure that the tasks to be performed will not
cause damage or interfere with the instructional process.

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74

Custodial Handbook CSPI 901

SCPS CUSTODIAL CHEMICALS

INFORMATION, FACTS, SAFETY REQUIREMENTS AND


INSTRUCTIONS
Dilution, Combining, Additional Chemicals, Intended Use

Purpose
The purpose of this instruction is to provide information relevant to the safe and proper
use of custodial chemicals. This is not a step by step procedure; it is a collection of facts,
safety requirements and specific instructions.

The following chemical requirements apply to all tasks or procedures, written or


unwritten, that may require the use of chemicals. Failure to comply could result in a
health risk or unsafe condition for students, staff, or the public as well as be a violation of
federal, state or local laws.

Ensure all personnel attend Right to Know training.


Use chemicals in accordance with manufacturer's directions and recommendations.
Wear recommended personal protection equipment (PPE).
The wearing of gloves is MANDATORY when diluting or using chemicals.
All chemical containers MUST be legibly labeled.

Chemical Shelf Life

Chemicals are adversely affected by temperature or exceeding shelf life. The shelf life of
the chemicals supplied is one (1) year. Prolonged exposure to extreme temperatures
(high or low) will damage chemicals. Prior to using a chemical that may have been
affected, conduct an on-site test.

On-Site Testing

1. Prior to and during testing, check the chemical for abnormality i.e. improper smell,
lumps, discoloration, etc.
2. Obtain cleaning/use instructions from the manufacturer and your supervisor.
3. Follow manufacturer’s directions and recommendations and conduct the test on a small
space in an inconspicuous area.
4. Allow the surface to dry. Check the area for damage or discoloration.
5. Discontinue test and notify supervisor if damage or discoloration is observed.
6. Use chemicals that have been tested successfully.

Dilution

Review and follow the manufacturers' instructions when diluting custodial chemicals.
Properly diluted chemicals are effective and safe when used correctly. Improperly
diluted chemicals can be unsafe, ineffective and cause damage or additional work.

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Helpful Hints for Chemical Dilution

Dispensing systems, measuring pumps or cups must be used for the accurate
measuring of chemical concentrate. Dispensing systems are the most accurate, safe
and convenient method of diluting chemicals. Measuring pumps are a convenient
method of dispensing chemicals from gallon containers. Each downward push on a
measuring pump will dispense one ounce of product. Measuring cups are available for
measuring chemical concentrates when other methods are not available.

ALWAYS wear Personal Protection Equipment (PPE) as required on the chemical


manufacturer’s label.
ALWAYS pump or pour measured chemical concentrates into water. This dilution
method will lessen the possibility of chemical concentrates splashing into eyes or on
skin. Never pour water into containers that contain chemicals.

Combining

NEVER combine or mix custodial chemicals unless specifically instructed by the


manufacturer's directions on the label. When some custodial chemicals are combined or
mixed with other chemicals the results can be DEADLY. For example, when chlorine
bleach or products containing chlorine are combined with ammonia, vinegar or some
toilet bowl cleaners a poisonous gas is produced which can be fatal.

Combining or mixing chemicals can also cause them to lose effectiveness, cause
damage and/or additional work. For example, when neutral detergent and Germicidal
detergent are combined the germ killing ability of the Germicidal solution is lost.

Be safe, NEVER combine or mix custodial chemicals, always follow the manufacturer's
directions and recommendations.

Additional Chemicals

The warehouse distribution system provides the custodial chemicals necessary to meet
the normal needs of district facilities. Many of these chemicals have been tested and
approved for use in educational facilities by state and national agencies. The use of
chemicals not supplied through the warehouse could be harmful to the health of
students, staff or public, cause damage to the facility and/or subject the district to
liabilities. If you feel there is a need for chemicals other than those provided, contact
Custodial Services.

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76
The following is a list of intended uses, methods of application and safety requirements
for some custodial chemicals. For manufacturers information reference the Material
Safety Data Sheets (MSDS) for each chemical on the SCPS Custodial Services web page.

1. Cleaner, Bowl - Bowl Cleaner is used only on the inside of toilets and urinals and only to
remove hard water deposits. Apply bowl cleaner directly to inside of toilet or urinal.

2. Cleaner, Carpet Cleaner/ Spotter - Carpet cleaner & spotter solution is used to clean
carpet. Apply solution with a hand held pump-up sprayer or spray bottle.
3. Cleaner, Glass - Glass cleaner is used to clean all glass. Apply glass cleaner on surface
with a spray bottle.
4. Cleaner, Cream – Cream cleaner is a mildly abrasive cleaner used on non-porous
surfaces. Always rinse the surface after use and spray areas requiring disinfection with
germicidal detergent. Recommended uses include vandalism, toilet rooms, sinks, and
water fountains.
5. Detergent, Germicidal ("Quat") – Quaternary Germicidal solution is used to clean and
sanitize surfaces. Recommended uses are toilets, urinals, sinks, desks and doors.
Apply solution with a wet mop, spray bottle, hand held sprayer, sponge, etc.
6. Detergent, Germicidal ("TBX”) – TBX Germicidal ready-to-use solution is used to clean
and sanitize body fluid spills. Apply solution directly from bottle following the Body Fluid
Removal Procedure, CSPI 902.
7. Detergent, Neutral – Neutral detergent solution is used to clean surfaces that do not
require sanitation. Recommended uses are VCT tile floors, furniture and walls. Apply
solution with a wet mop, spray bottle, sponge, scrub brush, etc.

8. Finish, Floor - Floor finish is used on hard floors for protection and ease of maintenance.
Recommended for use on asphalt, cork, terrazzo, vinyl asbestos and vinyl composition
floors. Apply floor finish with a wet mop or applicator.

9. Maintainer, Floor Cleaner - Formulated for autoscrubber application. Helps remove dirt,
soil and prepares the floor for burnishing.

10. Remover, Gum - Gum remover recommended uses are to remove gum and stubborn
spots from carpet. Apply gum remover with a rag. Do not use spray bottle for
application. Conduct on site test before using.
11. Remover, Graffiti - Graffiti remover is used to remove vandalism and graffiti from hard
surfaces such as walls and desks. Conduct on site test before using.
12. Stripper, Finish Remover - Stripper solution is used to remove floor finish from floors.
Apply diluted solution with a wet mop or dip and pour directly on floor.
13. Treatment, Dust Mop - Dust mop treatment is used to treat dust mops and dust cloths.
Follow CSPI 110 and apply dust mop treatment in a well-ventilated area.

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Custodial Handbook DRAFT CSPI 902

BODY FLUIDS REMOVAL/ DISPOSAL

CLEANING AND SANITIZING PROCEDURE

Purpose

This procedure provides step by step instructions for the safe and effective removal of
body fluids and body fluids that are considered biomedical waste. Follow the normal
sanitation/ cleaning procedure (CSPI) appropriate for the area being cleaned when body
fluids are discovered during routine cleaning.

Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) Manufacturers


Equipment Instructions (MEI’s) and the Occupational Safety and Health Administration
(OSHA) regulations on body fluid removal before starting.
2. Post wet floor sign(s) or hand written sign(s) to barricade the area if building is occupied.

Definition

Biomedical Waste-- Any solid waste or liquid, which may present a threat of infection to
humans, including non-liquid tissue, body parts, blood, blood products, and body fluids
from humans and other primates; laboratory and veterinary waists which contain human
disease-causing agents; and discarded sharps. Also included: used absorbent materials
saturated (saturated is defined as: Soaked to capacity with blood or body fluids to the
extent that they have the potential to drip or splash. The waste must still go into a red
bag even after the waste products have dried and there is no potential to drip.) with
blood, blood products, body fluids, or excretions or secretions contaminated with visible
blood; and absorbent materials saturated with blood of blood products that have dried.

Identify

Inspect the body fluids. If blood is visible use Biomedical Waste Removal Procedure
below. If blood is not observed use Non- Biomedical Waste Removal Procedure.

Biomedical Waste Removal Procedure

1. Use only phenolic germicidal solution (warehouse #1045A) OR replacement product,


ready to use, quaternary TB germicidal detergent (also warehouse #1045A) for this
cleaning procedure.
2. Put LATEX (disposable) gloves on both hands. Do not touch items unnecessarily while
performing this procedure.
3. Prepare RED disposal bag by folding bag top back. This will allow easy filling and
expose the inside of the bag so that it is the only area that comes in contact with gloves,
fluids and clean up materials.

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1 1/05
Revision
78

4. Spray Germicidal solution on the body fluids and the immediate area.
5. Sprinkle granular absorbent (warehouse #1098) on the area to contain large amounts of
fluid. Allow time for the fluid to be absorbed.
6. Remove absorbent (if used) with counter brush or broom and dustpan (do not use
vacuum cleaner). Place absorbent in RED disposal bag.
7. Remove any remaining residue by blotting the area with paper towels or clean rags.
8. Place used paper towels and/or rags in RED disposal bag. Remove LATEX
(disposable) medical gloves; place in RED disposal bag and tie bag closed.
9. Put clean pair of LATEX (disposable) custodial gloves on both hands.
10. Spray carpeted areas with Germicidal solution and extract (reference appropriate MEI).
Spray carpeted areas again with Germicidal solution and allow to air dry.
11. Wet mop hard floors twice with Germicidal solution.
12. Spray any items touched in area with Germicidal solution.
13. Label RED bag(s) with date and cost center location. Dispose of RED bag(s) in school
designated biohazard location, usually the clinic.
14. Clean all equipment and tools used with Germicidal solution. Soak wet mop, if used, in
Germicidal solution for ten minutes and hang to dry. Dispose of cleaning solution(s) in
sink.
15. Wash gloves (while wearing) with Germicidal solution, remove and dispose.
16. Wash hands using running water, soap and friction.

Non- Biomedical Waste Removal Procedure

Follow steps in Biomedical Waste Removal Procedure with following exceptions:

1. Do not use RED disposal bag. Use standard disposal bag.


2. Do not label trash bag(s). Dispose of materials in dumpster.

Additional Information

Call Custodial Services at 407.320.7445 or Juanita Williams at 407.320.0242 for


additional information or with your questions.

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79
Custodial Handbook CSPI 905

DRINKING FOUNTAIN

CLEANING AND SANITIZING PROCEDURE


Daily Procedure
Before Starting

1. Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.
2. Fill spray bottle with diluted Germicidal solution.
3. Inspect drinking fountain for vandalism and/or maintenance needs such as: water leaks,
incorrect water adjustment or a fountain that has become loose from the floor or wall.
(Water must clear the mouthpiece but not splash on floor or wall and the fountain must
be secured to floor or wall.)

Fountain Cleaning

1. Fountains should be checked several times each day and kept in a clean and sanitary
condition at all times. Reference State Requirements of Educational Facilities (SREF)
Section 5.5 (15) B6, drinking fountains shall be maintained in a clean, sanitary and
operational condition at all times.
2. Clean with Germicidal solution the wall, area behind and along the sides (splash zone)
of the fountain.
3. Clean with Germicidal solution the sides, base, back, piping and lower areas of the
fountain.
4. Clean with Germicidal solution the mouthpiece, spout, drain cover, back splash area and
basin.
5. Dry all surfaces previously cleaned with a clean dry rag.

NOTE: Fountains that are cleaned each day with Germicidal solution should not
need cleaning with abrasive cleaners. However, use cream cleaner to remove soap
scum or other residue that is not removed with Germicidal solution. When cream
cleaner is used, rinse and dry the surfaces then spray with Germicidal solution.

6. Remove cleaning residue that may have spotted the floor. The floor around the fountain
must be kept dry and clean at all times.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of the shift. Emergencies should be reported immediately.

Clean Up

1. Clean and store custodial tools.


2. Inventory and re-stock custodial closet and/or cart with sufficient supplies for next shift.

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80
Custodial Handbook CSPI 906

EXIT SIGNS
CLEANING PROCEDURE
Daily Procedure
Purpose

The purpose of this procedure is to provide instructions to ensure exit signs are properly
cleaned and illuminated. The basis for this procedure is Florida State Requirements for
Education Facilities (SREF) "Every exit sign shall be suitably illuminated during building
occupancy".

Inspecting Exit Signs

Exit signs must be visually checked for proper operation each day. Signs not illuminated
shall be reported immediately.

Weekly Services
Before Starting

Familiarize yourself with this, other Procedural Instructions (CSPI’s) and Manufacturers
Equipment Instructions (MEI’s) required before starting.

Dusting the Sign

Use a broom, brush or duster to remove dust, dirt and cobwebs from exit light fixtures.

Self Inspection

Review work accomplished to ensure requirements of this procedure have been met.
Make necessary corrections before leaving the area. Report all maintenance needs to
the head custodian at the end of your shift. Emergencies should be reported
immediately.

Clean-Up

Clean and store custodial tools.

Project Cleaning
1. Non-removable cover: Clean the exterior of the fixture with a lightly damp rag or
sponge and neutral detergent solution. Avoid over wetting and dry after cleaning. Avoid
touching electric components. Clean light cover with glass cleaner.
2. Removable cover: Dry clean electrical fixtures when it is not feasible to disconnect
the electricity. Carefully clean and dust the interior of the fixture. Avoid touching electric
components. Clean exterior following #1 above.

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81

Custodial Handbook
Equipment Instructions Index
Introduction

Equipment Instructions Section


CSEI 100, Safety Requirements
CSEI 101, Equipment Repair
CSEI 103, Equipment Evaluation

Section 100, Floor Equipment

Section 200, Carpet Equipment

Section 300, Vacuum Equipment

Section 400, Sprayer Equipment

Section 900, Miscellaneous Equipment

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82
Custodial Handbook CSEI

CUSTODIAL SERVICES EQUIPMENT INSTRUCTIONS


INTRODUCTION

The purpose of the Custodial Handbook Equipment Instruction Section is to provide a central
location for the storage and reference of Manufacturers Equipment Instructions (MEI’s) and
general information on custodial equipment. Each manufacturer provides specific instructions
for the operation and maintenance their equipment. All equipment at your facility must have a
MEI.

It is recommended that the Head Custodian maintain this section of the handbook. The Head
Custodian should determine the MEI”s needed for the facility. Head Custodians that do not
have original MEI’s should request copies from their Custodial Manager. Whenever a new or
different piece of equipment is received, the MEI should be placed in this section. Notify
Custodial Services if the equipment is purchased directly by your facility from an outside source
so a copy of the MEI may be obtained for our records. Custodial Services will maintain a
master file of MEI’s and provide copies on request. Principals/Cost Center supervisors may
request copies of any equipment instruction on file.

Custodial Services maintains a list of recommended custodial equipment for the district.
Inclusion on the list is determined by field-testing and evaluation. Equipment purchases made
from the list will be maintained by the Facilities Custodial Equipment Repair Shop. Non
recommended custodial equipment purchased may need to be maintained by the purchasing
cost center. To request a current copy of the list call your area Custodial Manager.

Please discuss your equipment needs with your Custodial Manager. Seldom are funds
available for all requested equipment. Custodial Services, when funds are available, will partner
with schools to help select and purchase needed custodial equipment.

Inspection reports may reference MEI’s and/or training as recommended corrective action for
deficiencies in the use, care and maintenance of custodial equipment. Principals/ Cost Center
supervisors will also be notified of all instances where unsafe use is observed or equipment
abuse is suspected.

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83
Custodial Handbook CSEI 100

EQUIPMENT SAFETY REQUIREMENTS

These warnings apply to all Procedural and Equipment Instructions. Failure to


comply could result in a health risk or unsafe condition for students, staff, the
public or yourself as well as be a violation of federal, state or local laws.

REQUIREMENTS

Do not operate/service custodial equipment without prior training and authorization.

Ensure a trainer is present when attempting to operate or service custodial equipment


you are unfamiliar with.

Operate and maintain custodial equipment in accordance with manufacturer's directions


and recommendations.

Wear recommended personal protection equipment (PPE) when operating/servicing


custodial equipment.

Never override and ensure the proper operation of all equipment safety/lock-out devices.

Never operate custodial equipment in the presence of open flames or where


gasoline/petroleum based fumes exist.

Do not use damaged or faulty equipment. Report immediately.

Disconnect electricity when servicing custodial equipment.

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84

Custodial Handbook CSEI 101

CUSTODIAL EQUIPMENT

PICK UP AND REPAIR PROCIEDURE

Purpose
To expedite the repair of custodial equipment follow these steps as soon as an equipment malfunction
occurs. DO NOT hold the equipment and send several items at once.

Submit an Official Work Order

1. Select the correct building # and area/room # where equipment is usually kept.

2. Include the equipment identification number or Property Records # on work order.

3. A SEPARATE work order is needed for EACH piece of equipment being sent for repair.

Tag Equipment

1. Tag each piece of equipment and the accessories. List the school name and the equipment
ID or Property Records # on the tag.

2. Include a brief, clearly written explanation of the malfunction.

Prepare Equipment for Pickup

1. Clean equipment and empty fluids.


2. Wind & secure all cords and/or hoses.
3. On vacuums, remove paper bags and/or make sure cloth bags are clean.
4. Include any accessories associated with the piece of equipment.

Equipment Pickup

1. Custodial Equipment: Place in pre-designated courier pickup area.

2. Gas Powered Equipment: Coordinate the pickup (blowers, pressure washers, ect.) with the
Grounds Maintenance Crew Leader assigned to your school or call Small Engine repair at
Facilities Services, Ext. 57425.

Reminders
x Order spare belts, paper bags, ect. BEFORE you run out.

x To order, submit a work order selecting Bldg. #01 and Area/Room # MAINTENANCE
SUPPLIES-MSUPLY.

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Custodial Handbook Draft CSEI 103

CUSTODIAL EQUIPMENT

EVALUATION PROCEDURE

Purpose
To evaluate and determine if custodial equipment has reached the point when it is uneconomical to
repair and/or is abused.

Uneconomical to Repair

1. Equipment turned in for repair will be evaluated by the Equipment Repair Technician.
2. Equipment that is determined to be uneconomical to repair will be identified and an Equipment
Uneconomical to Repair Form, CSF 08 will be issued.
3. Form CSF 08 will be reviewed by a Custodial Services reprehensive and a copy forwarded to
the cost center.
4. A SCPS Inventory Removal Request will be sent to Property Records and Custodial Services
and this equipment will be permanently removed from inventory.

Suspected Abuse

1. Equipment turned in for repair will be evaluated by the Equipment Repair Technician.
2. Equipment that is determined to be abused will be identified and a Suspected Abuse Form,
CSF 07 will be issued.
3. Form CSF 07 will be reviewed by a Custodial Services representative copy forwarded to the
cost center.

Recommended Action

1. Call Custodial Services for assistance.


2. Equipment that has been determined to be uneconomical to repair will be taken out of service.
3. Equipment that has been determined to be abused may indicate that the equipment is not
being used in accordance the Manufacturers Equipment Instructions (MEI’s) and/or Custodial
Services Procedural Instructions (CSPI’s).
4. Equipment that has been determined to be abused may indicate a need for additional
custodial training and/or supervision.

Replacement
Custodial Services maintains a list of recommended custodial equipment for the district. Equipment
purchases made from the list will be maintained by the Facilities Custodial Equipment Repair Shop.
Non recommended custodial equipment purchased may need to be maintained by the purchasing
cost center. To request a current copy of the list call your area Custodial Manager.

Please discuss your equipment needs with your Custodial Manager. Seldom are funds available for
all requested equipment. Custodial Services, when funds are available, will partner with schools to
help select and purchase needed custodial equipment.

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86
Custodial Handbook CSEI 301

VACUUM, UPRIGHT
(ROYAL)

OPERATION AND MAINTENANCE INSTRUCTION

OPERATION
Before Use

1. Read and familiarize yourself with this Equipment Instruction before proceeding.
2. Unplug vacuum when not in use and prior to maintenance.
3. Carry the vacuum when transporting. Rolling the vacuum down sidewalks and over
thresholds could cause damage to the wheels.
4. Ensure plug is a grounded three (3) prong plug and inspect power cord/plug for damage.
5. Do not vacuum carpet that is wet with this machine. Improper use of this type could
result in electrical shock to the operator.
6. Do not vacuum objects such as staples, paper clips or thumb tacks because they could
cause internal damage to the machine.
7. Do not run the vacuum over the power cord.

During Use

1. Adjust the handle:

A. The handle-locking lever is located at the base of the handle.


B. Depress lever then raise or lower handle until lever locks into notch to lock the
handle in position. Pull lever up to release.
C. During normal vacuuming the lever is in the released position.

2. Adjust the nozzle: (Brush housing and vacuum intake.)

A. The nozzle adjustment knob or foot lever is located above the rear wheels.
B. Adjust the nozzle so that the brush sweeps the top of the carpet.

3. Empty the bag:

A. Empty vacuum bag often. Never allow the bag to become more than 1/2 full.
B. Lock handle in upper position and unplug machine.
C. Detach top of bag by unhooking the chain.
D. Remove bottom of bag by gripping coupling and turning counter-clockwise.
E. Pull bag slide off the top of the vacuum bag, empty and replace.

4. Adjust or replace brush and to replace belt:

A. Lock handle in upper position and unplug machine.


B. Remove nozzle cap. The belt and belt shaft are now visible.

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87
C. Disengage belt by inserting belt tool or index finger through nozzle opening to lift
belt up, over and off belt shaft.
D. Place vacuum so brush is visible. The finger pull for the carpet guard is centered
at rear of the nozzle, pull to remove guard.
E. Pull brush firmly to remove from holders at each end of nozzle.

NOTE: There are several brush wear adjustment positions. The numbers are
visible at the ends of the brush. Ensure each end is set to the same number. A
new brush is always attached in adjustment position #1. The brush is no longer
usable when it will not pick up threads and lint in the highest number position.

F. Place belt around brush and replace brush into holders. Direction of the brush
arrow (imprinted on brush) must match arrow imprinted on carpet guard.
G. Pull belt up, over and on belt shaft. When facing the vacuum, the left side of the
belt is closer to you than the right side.
H. Start vacuum and check for proper operation. Belt will not detach if properly
installed.
I. Replace nozzle cap and carpet guard.

5. Clean belt shaft by removing nozzle cap, detaching belt, and pulling or cutting string and
hair from shaft. Replace belt and cap.
6. Attachments: (Reference Royal Vacuum Attachments, CSEI 301A).

After Use

1. Switch vacuum off and pull the plug from the wall outlet. Never pull on the cord.
2. Empty, clean and replace vacuum bag.
3. Wipe vacuum clean after each use.
4. Wipe cord then coil loosely on handle cord holders.
5. Store vacuum in the upright position in a secure dry place.
6. Report damaged or malfunctioning equipment to the Crew Leader.

MAINTENANCE
Operator Maintenance

1. Check the brush and motor shaft each day. Clean hair and string from brush and motor
shaft as needed.
2. Oil wheels.
3. Do not oil motor. Maintenance personnel will oil the motor.

Work Order Maintenance

1. Equipment breakdowns and malfunctions due to normal wear are to be expected.


Maintenance needs should not be neglected and must be reported as soon as possible.

2. Equipment damaged as a result of misuse such as failing to follow equipment


instructions, rough handling, etc. will be considered abused. Principals/Work Location
Supervisors will be notified of all repairs where abuse is suspected.

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