Professional Documents
Culture Documents
STRATEGIES IN INDIAN
RETAILING
Submitted to:-
Submitted by:- Neeraj (2034) Ms. Shaveta Gupta
Nishant (2036) (Lec In Management)
RETAILING
Retail Philosophy : “ By the people, for the
people and of the people.”
Supermarket
Convenience Stores
Discount Store
TYPES OF SERVICE OFFERED
BY THE RETAILERS
Self Service
Self Selection
Limited Service
Full Service
KEY PLAYERS IN MARKET
Five pillars of Retailing
1. Solve customer’s problems.
2. Treat customers with respect.
3. Connect with customer emotions.
4. Set the fairest (not the lowest) price.
5. Save customer’s time.
STRATEGY
A retails organization must have a clear strategy and a competitive edge
over other retailers in order to emerge as a winner. In retailing there are
generic strategies to get a competitive advantage. But first, it should:
1.Develop a Mission Statement: It must set out what it hopes to
accomplish in each market.
Pricing strategy
Promotion strategy
Distribution strategy
REVIEW OF LITERATURE
Author Year Findings
Palmer and Kane 2007 there was growing interest in the role of
corporate governance systems within the
strategy-making process of firms.
• Secondary objectives
• To know the various services provide by retailers.
• To know the future of retailing in india.
RESEARCH METHODOLOGY
RESEARCH DESIGN
• DESCRIPTIVE
• EXPLORATORY
• CONCLUSION ORIENTED
SAMPLING DESIGN
• SECONDARY DATA
• PRIMARY DATA
2+2=5
More Effective Strategy In Indian Retailing
40
36
20
4
Retail Trend Is More Effective In Indian Retailing
50
38
12
Awareness of Retail Stores
Strategies Adopted By The Small Stores
40
30 30
Reasons for going to the retail store
. Quality 2 139
Garments 4 160
Find any difficulty in locating the products
Sales Personnel are in reach for
guiding the location of the products
Superior infrastructure of retail stores, your sales
gets affected
Beneficial to purchase in bulk or not
Willing To Give Up Karyana Stores
Number of loyal customers decreased due to coming
of retail stores
Statement Score