Professional Documents
Culture Documents
User Guide
Includes software configuration
and problem solving information
for the Xserve
KKApple Inc. Apple, the Apple logo, FireWire, Mac, Macintosh, Mac OS,
© 2009 Apple Inc. All rights reserved. and Xserve are trademarks of Apple Inc., registered in
Under the copyright laws, this manual may not be the U.S. and other countries.
copied, in whole or in part, without the written consent Apple Remote Desktop, Finder, and the FireWire logo
of Apple. Your rights to the software are governed by are trademarks of Apple Inc.
the accompanying software license agreement.
Intel, Intel Core, and Xeon are trademarks of Intel Corp.
The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries.
in the U.S. and other countries. Use of the “keyboard”
Apple logo (Option-Shift-K) for commercial purposes This product includes software developed by the
without the prior written consent of Apple may University of California, Berkeley, FreeBSD, Inc.,
constitute trademark infringement and unfair The NetBSD Foundation, Inc., and their respective
competition in violation of federal and state laws. contributors.
Every effort has been made to ensure that the Other company and product names mentioned herein
information in this manual is accurate. Apple is not may be trademarks of their respective companies.
responsible for printing or clerical errors. Mention of third-party products is for informational
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Apple nor a recommendation. Apple assumes no responsibility
1 Infinite Loop with regard to the performance or use of these
Cupertino, CA 95014-2084 products.
408-996-1010
www.apple.com Simultaneously published in the United States and
Canada.
019-1445/2009-02
Contents
3
20 Processor Activity
20 Drive Module Status
21 Ethernet Link Status
21 Power Supply Status
22 Getting Detailed Hardware Information
22 Using the Serial Port
22 About Terminal Emulation Software
23 Connecting to the Serial Port
23 About the Command-Line Tools
23 Controlling Physical Access to the Xserve
23 Controlling a Keyboard and Mouse
23 Monitoring the Xserve Remotely
23 Using Server Monitor
24 Connecting to the Xserve
24 Using the Command Line
31 Appendix: Troubleshooting
31 If You Don’t Find a Solution
31 Problems and Solutions
33 Using Apple Xserve Diagnostics Software
4 Contents
About This Guide
Preface
This user guide shows you how to start up and shut down
the Xserve, install and configure server software, monitor the
status of the Xserve, and solve problems.
This guide contains information you might find useful after you install the Xserve:
ÂÂ An overview of Xserve features, controls, and components, in Chapter 1
ÂÂ Tips for configuring the Xserve when you start it up for the first time and
instructions for routine startup and shutdown, in Chapter 2
ÂÂ How to check the status of the Xserve, in Chapter 3
ÂÂ How to update or install the server software, in Chapter 4
ÂÂ Solutions to some common problems you might encounter while working with the
Xserve and information about diagnostic software, in the Appendix
5
If You Have an Xserve RAID Card
If you purchased your Xserve with an Xserve RAID Card installed but no solid-state
drive, your startup disk is the volume on the enhanced JBOD RAID set on the drive
module in bay 1. If you also have a solid-state drive, the solid-state drive is set up as
the startup disk and all three drive modules are available for creating RAID volumes.
For information about creating RAID volumes or changing your RAID configuration,
and for important information about the battery on your RAID card, see the RAID Utility
User Guide (available at www.apple.com/xserve/resources.html).
For more information about lights-out and remote server management, see the Server
Monitor onscreen help.
The Apple Xserve Support website offers in-depth product information and technical
resources, including articles, discussions, and downloadable software updates. Visit the
site at www.apple.com/support/xserve.
Note: Some components of the Xserve may look slightly different from the illustrations
shown here, depending on the configuration you purchased.
7
Xserve at a Glance—Front Panel
On/standby button Enclosure lock System identifier Ethernet link light Optical drive
and light and status light button/light (Port 2)
Drive module Drive module USB 2.0 Ethernet link light System activity Drive module
status light activity light port (Port 1) lights bays (3)
System identifier System information tag FireWire 800 Power supply Power supply
button/light (pullout tab) ports (2) bay 1 bay 2
For a list of the information needed to fully configure the Xserve using
Server Assistant, see Mac OS X Server: Installation and Setup Worksheet on the
Mac OS X Server Install DVD (or on the server documentation website at
www.apple.com/server/resources).
For information about setting up a standard or workgroup server, see Mac OS X Server:
Getting Started on the Admin Tools disc. For information about setting up an advanced
server, including remote installation and setup and automated setup, see Mac OS X
Server: Server Administration at www.apple.com/server/resources.
12
Configuring the Lights-Out Management Port
When you use the Server Monitor application to start up, shut down, or monitor an
Xserve, you communicate with the lights-out management processor in the Xserve.
Either of the two built-in Ethernet connectors on the Xserve can function as both a
lights-out management port and a server Ethernet port. The lights-out management
port has its own administrator user name, password, and network settings. There are
several ways to change these settings:
ÂÂ Step through the networking panes of the Mac OS X Server setup assistant
ÂÂ In Server Monitor, choose Server > Configure Local Machine
ÂÂ Use the ipmitool command-line tool in Terminal
When you use Server Monitor to connect to an Xserve, you specify the IP address and
user account for the lights-out management port.
To set up the Xserve without a display or keyboard, you can use one of the following
methods to connect to the Xserve and set it up remotely.
The power indicator light turns on and the Xserve starts up. Status lights on the
front panel indicate network, processor, and drive module activity. If this is the first
time you’ve turned on the Xserve, be sure to see “Turning On the Xserve for the First
Time” on page 12.
Remote Startup
After you configure its lights-out management port, you can start up an Xserve in
a remote location using the Server Monitor application. For information, see Server
Monitor Help.
Start up from Start up from Start up from first Skip current startup disk
disc in optical drive NetBoot server available system on an and start up from any
internal drive module other available system
4 When you’ve made your choice, hold in the system identifier button until all lights in
the top row are on, and then release.
The Xserve starts up using the chosen method.
If you connect a display and keyboard, you can open the Server Monitor application to
view detailed status information for critical components. See “Using Server Monitor” on
page 23.
17
You can also connect a management console to the Xserve serial port and manage the
Xserve using command-line tools. See “Using the Serial Port” on page 22.
If you’re away from the server rack, you can use the Admin Tools disc to install server
administration tools on a Mac OS X computer, turning it into an administrator
computer. You can then use Server Monitor on the administrator computer to check
the Xserve status, or have an email alert sent to interested individuals if the Xserve
detects any of a variety of conditions. See “Using Server Monitor” on page 23.
System Identifier
Front system identifier button/light
Processor Activity
System activity lights
Port 2 status light Port 2 activity light Port 1 status light Port 1 activity light
(green) (blue) (green) (blue)
For information about the pin assignments for the serial port connector, see the
specifications appendix in the printed Xserve Setup Guide that comes with the Xserve.
You can run Server Monitor on the Xserve or on any computer connected to the same
network.
To add the local Xserve (the one on which Server Monitor is running) to the list, use
the IP address 127.0.0.1 and the local administrator’s user name and password.
For information about using Server Monitor, see the Server Monitor onscreen help.
For information about using RAID Utility to set up and manage RAID volumes, see the
RAID Utility User Guide at www.apple.com/xserve/resources.html.
25
Software Update and Installation Overview
To update the server software, you can use:
ÂÂ The Software Update pane of System Preferences
ÂÂ The Server Updates pane of Server Admin
ÂÂ The softwareupdate command-line tool
ÂÂ The Apple Downloads website at www.apple.com/support/downloads
If you need to reinstall the server software, you can use any of these methods:
ÂÂ Install from the Mac OS X Server Install DVD (included with the Xserve) in the Xserve
optical drive.
ÂÂ Install the software over the network, using a NetBoot image or the Apple Software
Restore (ASR) command-line tool.
ÂÂ Start up the Xserve from the optical drive and control installation from another
computer using Server Assistant, Apple Remote Desktop (ARD), or other VNC viewer
software.
ÂÂ Move the drive module to another Xserve of the same model and configuration,
install the software on that system, and then return the drive module.
ÂÂ Connect a computer to the Xserve serial port and use the command line to install
the server software.
For information about installing from the Mac OS X Server Install DVD in the Xserve
optical drive or from another computer using Server Assistant, see Mac OS X Server:
Getting Started. For information about installing using any of the methods, see
Mac OS X Server: Server Administration.
When the installation finishes, you can use an administrator computer to run Server
Assistant and configure the Xserve, or take advantage of the autosetup features of
Mac OS X Server.
For information about setting up a standard or workgroup server, see Mac OS X Server:
Getting Started on the Admin Tools disc. For information about setting up an advanced
server including remote installation and setup, and automated setup, see Mac OS X
Server: Server Administration at www.apple.com/server/resources.
Important: The original Xserve should be the same model with the same hard drive
configuration as the Xserve you’re installing Mac OS X Server on.
Appendix
Look here for solutions to problems you might encounter
while working with the Xserve and for information about
using Apple Xserve Diagnostics to test the Xserve hardware.
This appendix offers solutions to some problems you might encounter using the
Xserve. It also includes information about Apple Xserve Diagnostics software, which
you can use to test the Xserve hardware.
If the Xserve doesn’t start up and all 16 system activity lights flash continuously
A memory DIMM is bad.
31
If the RAID card battery isn’t fully charged
The battery is probably undergoing normal charging or conditioning. For information
about the battery, see the RAID Utility User Guide (at www.apple.com/xserve/resources.
html) or the RAID Utility onscreen help.
If the Xserve doesn’t recognize a drive module when the Xserve is locked
Occasionally a drive module won’t be recognized if the Xserve is locked and the drive
module’s handle has been opened before the system powered up. If this occurs, unlock
the enclosure lock, remove the drive module and replace it, and then close the drive
module’s handle. If the drive module still isn’t recognized, restart the Xserve.
If you can see the Xserve on the network but can’t access it
If the Xserve is on a closed network and your administrator computer is on both the
closed network and another network, your administrator computer defaults to the
other network when you try to connect to 169.254.x.x addresses. To correct this, set
up a 169.254.x.x address on your administrator computer so it will have a route to the
169.254 (closed) network.
32 Appendix Troubleshooting
If the hard disk is erased or Xserve software is damaged
Reinstall the Mac OS X Server software. For information about installation methods,
see Chapter 4, “Updating or Installing Software on the Xserve,” on page 25.
Appendix Troubleshooting 33
Regulatory Compliance Information
FCC Compliance Statement VCCI Class A Statement
This equipment has been tested and found to
comply with the limits for a class A digital device
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference when the equipment
is operated in a commercial environment. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction Europe-EU Declaration of Conformity
manual, may cause harmful interference with radio See www.apple.com/euro/compliance.
communications. Operation of this equipment
CISPR 22 & EN55022 Statement
in a residential area is likely to cause harmful
interference, in which case you will be required to WARNING: This is a Class A product. In a
correct the interference at your own expense. domestic environment this product may cause
radio interference, in which case the user may be
Shielded Cable Statement & Modification required to take adequate measures.
Statement
This product was tested for EMC compliance
Taiwan Class A Warning
under conditions that included the use of Apple
peripheral devices and Apple shielded cables and
connectors between system components. It is
important that you use Apple peripheral devices
and shielded cables and connectors between
system components to reduce the possibility of
causing interference to radios, television sets, and
Korea Class A Warning
other electronic devices. You can obtain Apple
peripheral devices and the proper shielded cables
and connectors through an Apple-authorized dealer.
For non-Apple peripheral devices, contact the
manufacturer or dealer for assistance.
Laser Information
WARNING: Making adjustments or performing
procedures other than those specified in your
equipment’s manual may result in hazardous
radiation exposure.
34
Do not attempt to disassemble the cabinet Disposal and Recycling Information
containing the laser. The laser beam used in this
product is harmful to the eyes. The use of optical
instruments, such as magnifying lenses, with this
product increases the potential hazard to your eyes. This symbol indicates that your product must be
For your safety, have this equipment serviced only disposed of properly according to local laws and
by an Apple-authorized service provider. regulations. When your product reaches its end of
life, contact Apple or your local authorities to learn
If you have an internal Apple CD-ROM, DVD-ROM, or about recycling options.
DVD-RAM drive in your computer, your computer is
a Class 1 laser product. The Class 1 label, located in a For information about Apple’s recycling program, go
user-accessible area, indicates that the drive meets to www.apple.com/environment/recycling.
minimum safety requirements. A service warning
Battery Disposal Information
label is located in a service-accessible area. The
When replacing the internal battery, dispose of the
labels on your product may differ slightly from the
spent battery according to your local environmental
ones shown here.
laws and guidelines.
Nederlands: Gebruikte batterijen kunnen worden
ingeleverd bij de chemokar of in een speciale
batterijcontainer voor klein chemisch afval (kca)
worden gedeponeerd.
35
Union Européenne: informations sur l’élimination Unione Europea: informazioni per lo smaltimento
Le symbole ci-dessus signifie que vous devez vous Il simbolo qui sopra significa che, in base alle leggi
débarasser de votre produit sans le mélanger e alle norme locali, il prodotto dovrebbe essere
avec les ordures ménagères, selon les normes et smaltito separatamente dai rifi uti casalinghi.
la législation de votre pays. Lorsque ce produit Quando il prodotto diventa inutilizzabile, portalo nel
n’est plus utilisable, portezle dans un centre de punto di raccolta stabilito dalle autorità locali. Alcuni
traitement des déchets agréé par les autorités punti di raccolta accettano i prodotti gratuitamente.
locales. Certains centres acceptent les produits La raccolta separata e il riciclaggio del prodotto al
gratuitement. Le traitement et le recyclage séparé momento dello smaltimento aiutano a conservare le
de votre produit lors de son élimination aideront risorse naturali e assicurano che venga riciclato nel
à préserver les ressources naturelles et à protéger rispetto della salute umana e dell’ambiente.
l’environnement et la santé des êtres humains.
Europeiska unionen – uttjänta produkter
Europäische Union – Informationen zur Entsorgung Symbolen ovan betyder att produkten enligt lokala
Das Symbol oben bedeutet, dass dieses Produkt lagar och bestämmelser inte får kastas tillsammans
entsprechend den geltenden gesetzlichen med hushållsavfallet. När produkten har tjänat ut
Vorschriften und getrennt vom Hausmüll entsorgt måste den tas till en återvinningsstation som utsetts
werden muss. Geben Sie dieses Produkt zur av lokala myndigheter. Vissa återvinningsstationer
Entsorgung bei einer offiziellen Sammelstelle ab. tar kostnadsfritt hand om uttjänta produkter.
Bei einigen Sammelstellen können Produkte zur Genom att låta den uttjänta produkten tas om hand
Entsorgung unentgeltlich abgegeben werden. för återvinning hjälper du till att spara naturresurser
Durch das separate Sammeln und Recycling werden och skydda hälsa och miljö.
die natürlichen Ressourcen geschont und es ist
sichergestellt, dass beim Recycling des Produkts alle Apple and the Environment
Bestimmungen zum Schutz von Gesundheit und Apple recognizes its responsibility to minimize
Umwelt beachtet werden. the environmental impacts of its operations and
products.
More information is available on the web:
www.apple.com/environment
36