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Apollon – D6.2 Impact Creation Plan
Revision
History
Eleonora
ESoCE-‐Net
Carlascio
The
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is
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as
is
and
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or
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otherwise.
Acknowledgement
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and
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of
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made
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quotation
or
both.
Apollon – D6.2 Impact Creation Plan
Executive
Summary
The
APOLLON
project
(Advanced
Pilots
Of
Living
Labs
Operating
in
Networks)
started
on
1st
November
2009
with
a
duration
of
30
months.
The
main
issues
addressed
by
APOLLON
are
the
present
lack
of
Living
Lab
harmonisation
and
collaboration,
and
the
serious
difficulties
of
SMEs
in
engaging
in
cross-‐border
innovation.
The
APOLLON
project
will
demonstrate
the
positive
impacts
of
cross-‐border
domain-‐specific
Living
Lab
networks,
by
setting
up
an
advanced
pilot
composed
of
4
thematically
focused
European-‐wide
Living
Lab
experiments.
The
main
objective
addressed
by
the
present
deliverable
is
an
impact
creation
plan,
oriented
towards
the
main
stakeholders
involved:
LLs,
SMEs,
Government
bodies
and
large
companies.
For
each
of
these
parties,
we
have
identified
the
relevant
results
and,
starting
from
them,
we
have
outlined
a
series
of
expected
impacts.
To
ensure
these
impacts
reach
the
recipients,
a
detailed
plan
has
been
developed
covering
the
involvement
of
all
stakeholders
and
the
dissemination
and
sustainability
aspects
of
the
project.
Finally,
the
Dissemination
team
has
identified
the
key
indicators
and
metrics
for
creating
impacts.
Apollon – D6.2 Impact Creation Plan
1
Introduction .......................................................................................................................... 5
2
APOLLON
Objectives
and
Expected
Results................................................................ 7
2.1
APOLLON
General
Objectives....................................................................................... 7
2.1.1
APOLLON
’Vertical’
Objectives............................................................................................. 9
2.2
APOLLON
Expected
Results ........................................................................................10
2.2.1
’Vertical’
Expected
Results...................................................................................................11
2.2.2
’Horizontal’
Expected
Results.............................................................................................12
2.2.3
Key
Performance
Indicators ...............................................................................................13
3
APOLLON
Expected
Impacts...........................................................................................15
3.1
Expected
Impacts
from
the
Experiments ...............................................................16
3.2
Expected
Impacts
on
Major
Stakeholders .............................................................17
4
APOLLON
Impact
Creation
Plan....................................................................................19
4.1
Impact
Creation
Plan:
Stakeholders
point
of
view .............................................21
4.1.1
Relevance
of
Results
for
Stakeholders ...........................................................................21
4.1.2
How
to
Create
Impacts
for
Living
Labs ..........................................................................25
4.1.3
How
to
Create
Impacts
for
SMEs.......................................................................................27
4.1.4
How
to
Create
Impacts
for
other
major
Stakeholders.............................................28
5
Sustainability
and
Scalability ........................................................................................31
5.1
Sustainability...................................................................................................................31
5.2
Scalability .........................................................................................................................33
5.3
Service
development
and
Platforms
setting-up
to
create
sustainable
impact ...........................................................................................................................................34
5.3.1
Cross
Border
Piloting
Service.............................................................................................34
5.3.2
Interactions
for
Dissemination
and
Sustainability ...................................................35
5.3.3
Platforms
setting-‐up...............................................................................................................36
5.3.4
Interactions
for
Dissemination
and
Sustainability ...................................................36
5.4
Other
activities................................................................................................................37
5.4.1
APOLLON
related
Project
Engagement..........................................................................37
5.4.2
APOLLON
Extra-‐European
Dissemination ...................................................................38
6
Impact
Indicators ..............................................................................................................40
7
Conclusion............................................................................................................................44
Annex
1 .........................................................................................................................................45
Letter
of
Support
–
Supporting
Members .........................................................................45
Annex
2 .........................................................................................................................................48
Declaration
of
Accession
–
Associate
Members ..............................................................48
Annex
3 .........................................................................................................................................50
Supporting
partners
composition.......................................................................................50
Annex
4 .........................................................................................................................................51
Associate
members
composition.........................................................................................51
Apollon – D6.2 Impact Creation Plan
1 Introduction
The
APOLLON
project
(Advanced
Pilots
Of
Living
Labs
Operating
in
Networks)
started
on
1st
November
2009
with
a
duration
of
30
months
.
The
main
issues
addressed
by
APOLLON
are
the
present
lack
of
Living
Lab
harmonisation
and
collaboration,
and
the
serious
difficulties
of
SMEs
in
engaging
in
cross-‐border
innovation.
The
APOLLON
project
will
demonstrate
the
positive
impacts
of
cross-‐border
domain-‐specific
Living
Lab
networks,
by
setting
up
an
advanced
pilot
composed
of
4
thematically
focused
European-‐wide
Living
Lab
experiments.
APOLLON
addresses
four
major
domains
in
which
ICT
products
and
services
innovation
may
benefit
most
from
cross-‐border
Living
Lab
networking.
These
are:
(1)
Homecare
and
Independent
Living,
(2)
Energy
Efficiency,
(3)
eManufacturing
and
(4)
eParticipation.
In
each
of
these
domains,
a
real-‐life
experiment
will
be
specifically
designed
to
pilot
and
validate
that
cross-‐border
domain-‐specific
collaboration
between
Living
Labs
leads
to
measurable
improvements
in
ICT
product
and
service
innovation,
that
it
brings
significant
added
value
to
SMEs
including
micro
entrepreneurs,
and
that
it
leads
to
sustainable
networks
strengthening
the
European
innovation
fabric.
In
the
experiments,
SMEs
are
enabled
to
take
part
in
cross-‐border
Living
Lab
experiments
beyond
their
home
markets,
and
are
supported
by
large
industrial
companies,
academic
centres
and
other
stakeholders.
The
pilot
aims
at
the
sharing
and
harmonisation
of
Living
Lab
approaches
and
platforms
between
networks
of
exemplary
European
Living
Labs,
and
the
subsequent
evaluation
and
exchange
of
results
on
a
European
and
even
worldwide
level.
The
APOLLON
project
approach
is
organised
in
two
different
but
tightly
interconnected
levels,
the
so-‐called
‘vertical’
and
‘horizontal’
levels.
As
for
the
vertical
level,
the
focus
is
on
validating
the
added
value
of
a
cross-‐border
Living
Lab
network
to
deliver
a
domain-‐specific
breakthrough
and
to
engage
business
stakeholders
(especially
SMEs),
end-‐users
as
well
as
public
stakeholders
in
innovation
at
a
European
scale.
The
horizontal
level
includes
transversal
activities
that
will
penetrate
each
of
the
vertical
domains
and
where
common
methodologies
and
tools
for
cross-‐border
Living
Lab
networking
are
being
set
up,
tested
and
validated,
and
where
work
on
governance
and
business
models
as
well
as
European
and
worldwide
transfer
and
dissemination
will
ensure
a
scalable
and
sustainable
outcome.
The
APOLLON
project
approach
is
also
reflected
in
the
work
package
structure.
This
consists
of
two
horizontal
work
packages,
Methodology
&
Tools
(WP
1)
and
Dissemination
&
Sustainability
(WP
6),
and
of
four
vertical
work
packages,
addressing
the
four
domains:
Apollon – D6.2 Impact Creation Plan
Homecare
and
Independent
Living
(WP
2),
Energy
Efficiency
(WP
3),
eManufacturing
(WP
4),
eParticipation
(WP
5).
Finally
there
is
WP
7
for
the
Project
Management.
An
outcome
of
WP6,
between
others,
is
the
present
deliverable
“APOLLON
Impact
Creation
Plan”
which
outlines
the
impact
targets
and
the
approaches
to
achieve
them.
The
present
report
starts
showing
APOLLON’s
main
objectives
and
expected
results
to
be
use
to
create
a
positive
and
wide
impact
on
all
stakeholders.
Once
the
expected
impacts
are
clearly
identified,
a
detailed
plan
describing
how
to
create
and
achieve
those
impacts
will
be
presented.
Apollon – D6.2 Impact Creation Plan
The
APOLLON
project
will
demonstrate
the
positive
impacts
of
cross-‐border
domain-‐specific
Living
Lab
networks.
In
order
to
achieve
this,
APOLLON
will
conduct
an
advanced
pilot
composed
of
4
thematically
focused
European-‐wide
Living
Lab
experiments.
The
pilot
aims
at
the
sharing
and
harmonisation
of
Living
Lab
approaches
and
platforms
between
networks
of
exemplary
European
Living
Labs,
and
the
subsequent
evaluation
and
exchange
of
results
on
a
European
and
even
worldwide
level.
The
general
APOLLON
objectives
are
thus
situated
at
three
levels,
i.e.
the
level
of
Living
Lab
collaboration
and
SME
involvement,
the
level
of
common
methodologies
and
tools,
and
the
level
of
international
dissemination
and
long-‐term
sustainability.
In
terms
of
Living
Lab
collaboration
and
SME
involvement,
the
project
has
as
overall
objective
to
demonstrate
the
added
value
of
a
thematic
cross-‐border
network
of
Living
Labs
for
the
relevant
stakeholders,
and
in
particular
for
Living
Labs
themselves
and
for
SMEs.
This
implies
setting
up
experiments
that
by
design
enable
the
identification
and
assessment
of
positive
or
negative
impacts
of
implementing
a
number
of
cross-‐border
harmonisation
approaches.
It
also
implies
that
the
APOLLON
pilot
will
focus
on
active
SME
involvement
in
cross-‐border
Living
Lab
activities
and
will
create
European
level
synergies
for
these
companies.
In
terms
of
common
methodologies
and
tools,
the
project
has
as
overall
objective
to
identify
the
basic
principles,
concepts
and
processes
that
underlie
cross-‐border
domain-‐specific
networks
of
Living
Labs.
This
implies
the
development
of
a
cross-‐border
Living
Lab
Network
methodology
acting
as
a
framework,
and
including
the
creation
of
action-‐based
and
value-‐
adding
strategies
&
concepts
for
cooperation,
tools
&
methods
to
stimulate
user
involvement,
user
empowerment
to
enable
true
collaboration,
best
practices
&
lessons
learned
to
be
used
as
guidelines,
harmonisations
between
the
different
Living
Lab
methods
and
approaches
to
better
understand
&
assess
the
benefit,
and
contextual
impact
factors.
APOLLON
aims
at
defining
and
harmonising
tools
and
platforms
for
the
set-‐up
and
successful
operation
of
such
a
network.
It
also
implies
generating
an
impact
assessment
framework
that
can
be
used
to
validate
and
benchmark
these
approaches.
Apollon – D6.2 Impact Creation Plan
In
terms
of
dissemination
and
sustainability,
the
project
has
as
overall
objective
to
inform
and
network
the
relevant
stakeholders
in
Europe
(Living
Labs,
SMEs,
large
enterprises,
government
agencies)
for
each
specific
thematic
domain.
It
will
ensure
dissemination
among
Living
Labs,
public
organisations,
industry
and
SMEs
on
a
European-‐wide
and
even
global
scale.
APOLLON
will
also
create
sustainable
networks
of
cross-‐border
thematic
Living
Labs
in
Europe
that
together
can
address
the
common
challenges
in
their
specific
domain,
based
on
a
solid
governance
model
for
thematic
cross
border
networks
of
Living
Labs.
In
the
following
list,
the
general
principles
as
well
as
concrete
measures
adopted
by
APOLLON
are
elaborated
for
these
objectives:
• investigate
to
what
extent
a
network
of
such
Living
Labs,
organised
in
a
network,
will
benefit
all
parties
involved.
This
will
be
done
in
four
important
domains:
Homecare
and
Independent
Living,
Energy
efficiency,
eManufacturing
and
eParticipation
• investigate
the
cross-‐border
network
possibilities
as
well
as
the
underlying
tools
and
methodologies,
within
the
domains
of
Homecare
and
Independent
Living,
Energy
efficiency,
eManufacturing
and
eParticipation.
In
each
of
these
domains
APOLLON
will
also
exchange
best
practices
on
how
the
Living
Lab
(and
subsequently
the
network)
can
contribute
to
a
better
take
up
of
ICT
services
and
applications.
• investigate
the
requirements
of
transferring
applications
and
services
from
one
Living
Lab
to
another.
• provide
guidance
and
guidelines
for
involving
SMEs
into
cross-‐border
Living
Lab
activities
• address
the
issue
of
interoperability
between
the
different
Living
Labs.
• distribute
information
in
and
by
the
thematic
cross-‐border
networks.
The
project
will
identify
the
best
way
of
sharing
information
on
new
technologies
and
services
that
are
developed
and
tested
in
the
different
Living
Labs.
• investigate
on
how
such
networks
can
stimulate
different
stakeholders
from
all
over
Europe
to
work
together
on
specific
issues.
• identify,
for
the
different
domains,
what
the
determining,
local
contextual
factors
are,
how
they
can
be
dealt
with
and
how
different
partners
can
be
brought
together
to
tackle
the
interoperability
issue
Next
to
these
general
objectives,
the
CIP
programme
has
put
forward
a
number
of
explicit
objectives
to
support
SMEs
and
micro
enterprises.
In
the
APOLLON
project,
12
SMEs
are
directly
and
actively
involved
in
the
vertical
domain
experiments.
By
so,
the
APOLLON
project
wants
to:
• provide
SMEs
with
an
entry
point
to
larger
European
markets
in
cooperation
with
more
established,
larger
companies.
• act
as
a
nucleus
for
sharing
innovative
RDI
activities
within
the
thematic
experiment
as
well
as
to
find
different
parties
that
can
contribute
to
these
activities
• act
as
a
gateway
for
SMEs,
through
the
networks
of
Living
Labs,
towards
the
different
EU
Member
States
and
regions
to
explore
possible
markets.
Apollon – D6.2 Impact Creation Plan
The
Homecare
and
Independent
Living
experiment:
Within
the
Homecare
and
Independent
Living
experiment
we
will
specifically
address
the
ecosystem-‐related
issues
including
contextual
factors,
business
models
and
(organisational
as
well
as
service)
interoperability.
• to
create
a
framework
that
identifies
these
factors
on
the
level
of
usage,
social
and
cultural
differences,
legal
and
regulatory
aspects
as
well
as
ecosystem
determinant.
• to
assess
market
acceptance
and
business
opportunities
within
several
national
contexts.
• to
generate
overall
protocols
that
help
in
the
efficient
and
effective
planning
of
transposing
Homecare
and
Independent
Living
care
systems
from
one
EU
country
to
another.
The
Energy
Efficiency
experiment:
the
Energy
Efficiency
experiment
has
set
the
following
concrete
objectives:
• to
create
a
sustainable
network
of
innovative
lead
market
Living
Labs
in
Europe
to
address
common
challenges
related
to
regulatory
issues
in
the
so-‐called
’free
last
energy
mile
market’.
• to
enable
household
and
citizen
level
validation
and
empowerment
for
active
role
in
energy
saving,
innovative
distribution
and
even
areas
of
local
energy
productions.
• to
promote
strongly
local
level
SME
innovation
and
create
European
level
synergies
to
these
companies
in
scaling
their
market
reach
in
ICT
enhanced
energy
efficiency
domain.
• to
project
new
emergent
value
constructions
and
business
models
in
the
liberated
energy
market
through
these
pilots
from
these
pilot
user/community/local
SME
perspective
and
highlight
regulatory
issues
related.
• to
pilot
a
common
benchmark
framework,
and
derive
general
guidelines
related
to
this.
This
framework
will
assess
the
scalability
of
the
network
services
and
the
comparability
of
research
data
within
cross-‐border
projects.
The
eManufacturing
experiment:
Within
the
eManufacturing
experiment,
platform(s)
will
be
used
and
services
will
be
created
with
the
objective
of
benefiting
SMEs.
The
objectives
within
APOLLON
are:
Apollon – D6.2 Impact Creation Plan
• to
adapt
and
evaluate
a
platform
which
will
be
capable
of
integrating
real-‐world
objects
and
resources
(devices,
business
systems,
humans,
and
processes)
under
the
same
roof.
• to
create
a
"plug-‐and-‐play"
functionality
which
will
facilitate
different
SMEs,
irrespective
of
their
business
and
technological
expertise,
to
use
and
experiment
each
others'
services
and
entities.
• to
provide
an
environment
that
will
foster
product
innovation
and
exchange
of
ideas.
The
eParticipation
experiment:
The
Specific
objectives
of
the
eParticipation
experiment
are
• to
pilot
an
integrated
experiment
dealing
with
the
role
of
convergent
media,
social
networking
and
the
user
engagement
associated
with
it.
• to
share
methods
for
evaluating
cross-‐border
acceptability
and
user
experience.
• to
test
integration
and
networking
of
services.
(1) Piloted and evaluated added value of LL networks especially for SMEs
(2) Harmonized methodologies and tools for cross-‐border Living Lab projects
Furthermore,
the
APOLLON
target
outcomes
are
to
deliver
concrete
results
and
guidelines
in
terms
of
building
common
ecosystems
and
Living
Lab
networks,
common
benchmark
and
impact
assessment
frameworks,
using
common
technology
platforms,
and
creating
common
integration
methodologies.
At the end of the project the following goals need to be achieved:
1. A
set
of
validated
methodologies
to
set
up
and
conduct
cross-‐border
Living
Lab
pilot
networks.
This
will
be
based
on
an
overview
of
current
best
practices
but
it
will
go
beyond
the
state-‐of-‐the-‐art
in
Living
Lab
networking,
i.e.
towards
practical
and
large-‐scale
collaboration,
and
focusing
on
SME
involvement.
2. A
recommended
toolset
for
facilitating
cross-‐border
research.
Key
focus
areas
include
interoperability,
easy
transfer,
and
similar
data
gathering.
3. Set
up
of
European
thematic
Living
Lab
networks.
By
working
out
governance
models
and
action
plans,
by
organising
networking
and
dissemination
events,
and
by
linking
with
partners
even
beyond
Europe,
the
project
will
ensure
that
the
core
partners
(taking
direct
part
in
the
pilot
activities),
the
support
partners
(being
involved
directly
in
information
exchange
and
in
building
the
networks,
cfr.
infra)
Apollon – D6.2 Impact Creation Plan
and
the
wider
stakeholder
community
reached
by
the
dissemination
activities,
form
clusters
that
are
able
to
utilise
the
results
of
APOLLON.
4. A
framework
and
practical
guidelines
for
involving
SMEs
5. Impact
assessment
of
the
specific
added
value
in
terms
of
results
as
well
as
operational
efficiencies
of
the
cross-‐border
approach
6. Recommendations
and
action
plans
for
viable,
sustainable
and
scalable
roll-‐outs
to
further
domains
and
sectors.
Based
on
a
dialog
with
the
thematically
structured
communities
that
are
addressed
during
the
lifetime
of
the
project,
on
the
lessons
learned
during
the
extensive
pilot
activities,
as
well
as
an
accurate
marketplace
analysis,
these
recommendations
will
address
the
various
stakeholder
requirements
for
a
cross-‐border
Living
Lab
network,
as
well
as
the
governance
structure
and
the
most
suitable
business
model.
APOLLON
expected
results
respond
to
the
horizontal
objectives
which
deal
with
setting
up
cross-‐border
domain-‐specific
Living
Lab
collaboration
and
SME
involvement,
the
piloting
of
common
methodologies
and
tools
for
cross-‐border
Living
Lab
networking,
and
international
dissemination
and
long-‐term
sustainability
of
such
practices
and
networks.
Also,
they
respond
to
the
vertical
objectives
which
are
specific
to
the
domains
in
question.
The
interlinked
organisation
of
the
horizontal
and
vertical
activities
will
ensure
that
these
results
are
met
on
both
levels.
Apollon – D6.2 Impact Creation Plan
easier
and
more
efficiently.
This
model
will
be
applied
to
two
Independent
Living
Services
applications.
One
of
the
main
outcomes
of
the
APOLLON
project
is
the
development
of
an
APOLLON
methodology.
This
is
the
major
objective
of
the
horizontal
methodology
work
package.
This
methodology
will
be
created
based
on
the
current
state
of
the
art
Living
Lab
research
initiatives,
and
inputs
from
the
vertical
thematic
experiments
within
APOLLON.
The
final
methodology
will
be
presented
as
a
framework
with
a
set
of
tools
and
processes
for
any
groups
that
wish
to
set
up
and
conduct
cross-‐border
Living
Lab
networks.
APOLLON
methodology
will
include
an
end-‐to-‐end
tool
set
for
Living
Lab
networks
including
the
relevant
principles,
concepts,
tools,
processes
and
role
descriptions.
Furthermore,
the
Apollon – D6.2 Impact Creation Plan
methodology
will
define
and
describe
the
tangible
and
intangible
measures
required
for
effectively
demonstrating
the
added
value
of
a
Living
Lab
network
for
various
user
groups.
Benchmark
at
the
end
Expected
result
Indicator
name
of
the
project
Increased
benefits
Framework
for
impact
assessment
1
for
ICT
RDI
Added
value
for
SMEs
directly
involved
in
networked
Living
Labs
24
SME
Open
platform
for
SME
involvement
1
Apollon – D6.2 Impact Creation Plan
events
Apollon – D6.2 Impact Creation Plan
3. The
set-‐up
of
European
thematic
Living
Lab
networks.
The
project
will
ensure
that
the
core
partners
(taking
direct
part
in
the
pilot
activities),
the
support
partners
(being
involved
directly
in
information
exchange
and
in
building
the
networks,
cfr.
infra)
and
the
wider
stakeholder
community
reached
by
the
dissemination
activities,
form
clusters
that
are
able
to
utilise
the
results
of
APOLLON
and
experience
their
impacts
beyond
the
lifespan
of
the
project.
By
working
out
governance
models
and
action
plans,
by
organising
networking
and
dissemination
events,
and
by
linking
with
partners
even
beyond
Europe,
sustainability
and
scalability
will
be
ensured.
4. A
platform
and
practical
guidelines
for
involving
SMEs.
The
project
will
offer
guidance
and
guidelines
for
involving
SMEs
into
cross-‐border
Living
Lab
activities
and
for
helping
them
to
scale
up
from
local
lead
markets.
It
will
provide
cross-‐
border
testing
as
a
service
to
single
SMEs
who
want
to
extend
their
market
as
well
as
to
networks
of
SMEs
that
want
to
test
the
possible
integration
of
their
services
at
a
European
Level.
6. Recommendations
and
action
plans
for
viable,
sustainable
and
scalable
roll-‐outs
to
further
domains
and
sectors.
Based
on
a
dialog
with
the
thematically
structured
Apollon – D6.2 Impact Creation Plan
communities
that
are
addressed
during
the
lifetime
of
the
project,
on
the
lessons
learned
during
the
extensive
pilot
activities,
as
well
as
an
accurate
marketplace
analysis,
these
recommendations
will
address
the
various
stakeholder
requirements
for
a
cross-‐border
Living
Lab
network,
as
well
as
the
governance
structure
and
the
most
suitable
business
model.
On
the
basis
of
this,
sustainable
networks
can
be
established.
• Remote
gateway
and
sensor-‐based
systems,
where
the
involved
SMEs
will
be
able
to
explore
new
markets
and
identify
the
required
local
stakeholders
for
deploying
their
technologies
in
another
country.
On
the
other
hand,
this
experiment
will
improve
the
technologies
and
devices
used
in
the
homecare
context
through
the
validation
in
different
contexts.
Thus,
the
main
expected
impacts
in
the
Healthy
and
Independent
Living
domain
are:
o Ability to do cross-‐border experiments faster, easier and more efficiently
Apollon – D6.2 Impact Creation Plan
• eManufacturing,
where
the
innovation
lifecycle
for
SMEs
in
the
automotive
industry
will
be
improved.
This
will
be
facilitated
with
an
adjusted
integration
and
service
platform
for
this
sector.
The
use
of
this
platform
increases
the
seamless
exchange
of
information
between
suppliers,
subcontractors
and
consumers
in
the
experiment.
This
will
also
imply
an
increase
in
the
collaboration
between
those
partners
as
well
as
a
more
efficient
and
cost-‐reductive
workflow.
• eParticipation
where
integrated
services
for
citizen
participation
in
city
life
will
be
piloted.
These
will
be
deployed
and
validated
on
a
larger
scale.
These
services
will
increase
the
dialogue
between
citizens
themselves
as
well
as
citizens
and
government
or
public
organisations
and
thus
the
empowerment
of
the
user.
It
will
also
provide
practical
insights
and
guidelines
on
how
to
address
and
involve
communities
in
eParticipation
projects
or
applications.
On
a
more
technological
level
the
experiment
will
promote
a
better
understanding
of
new
technologies
like
3D,
social
media
and
RFID
as
such
and
their
value
for
eParticipation
services.
Apollon – D6.2 Impact Creation Plan
For
existing
networks
of
Living
Labs,
including
ENoLL,
the
major
impacts
are:
• the
extension
and
intensification
of
Living
Lab
cross-‐border
networking
through
the
domain-‐specific
networks;
• the
possibility
of
new
value
propositions
by
Living
Lab
networks
to
their
stakeholder
community
2. Impact
on
SMEs:
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
harmonised
methodology.
A
recommended
Innovation
lifecycle
Access
to
tools,
Possibility
to
engage
toolset
for
becomes
more
applications,
services
users
for
solutions
and
facilitating
cross-‐ effective
and
more
and
infrastructure
of
platforms
border
Living
Lab
efficient;
the
different
Living
activities
a
platform
where
best
Labs
as
well
as
the
practices
are
shared
other
partners
related
and
new
project
to
the
Living
Lab
opportunities
are
opened
up
The
set-‐up
of
The
availability
of
a
Access
to
new
markets
For
the
Government
European
thematic
network
of
beyond
the
home
bodies
there
is
the
Living
Lab
experienced
Living
Lab
market;
possibility
to
assess
networks
partners
with
clear
access
to
new
and
benchmark
expertise
in
their
ecosystem
partners
current
policies
and
specific
domain
and
business
funding
schemes
throughout
Europe
opportunities;
related
to
Living
Labs
easy
access
to
all
local
relevant
stakeholders
via
a
Single
Point
Of
Access
A
platform
and
The
extension
and
For
involving
SMEs
Expansion
of
Large
practical
guidelines
intensification
of
into
cross-‐border
enterprises’
traditional
for
involving
SMEs
Living
Lab
cross-‐ Living
Lab
activities
ecosystems
through
border
networking
and
for
helping
them
new
strategic
through
the
domain-‐ to
scale
up
from
local
partnerships
with
specific
networks
lead
markets
SMEs
An
impact
A
validated
APOLLON
Lower
thresholds
to
potential
to
assessment
of
the
approach
available
to
engage
in
cross-‐border
complement
local
RDI
specific
added
value
all
LLs
;
Research,
activities
with
cross-‐
in
terms
of
results
as
more
effective
and
Development
and
border
activities
for
well
as
operational
more
efficient
cross-‐ Innovation
(RDI)
Government
bodies
efficiencies
of
the
border
projects;
cross-‐border
better
results
in
terms
approach
of
outcomes
and
comparability
of
the
Living
Lab
research
as
well
as
in
terms
of
valorisation
opportunities
Recommendations
Collection
of
lessons
Support
of
and
action
plans
for
learned
during
the
competitiveness
APOLLON ICT PSP Project 22
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
In
the
following
paragraphs,
we
will
characterize
this
general
process
for
each
different
stakeholder
and
describe
the
different
level
of
involvement
of
APOLLON
stakeholder.
We
will
then
define
actions
to
be
undertaken
in
order
to
guarantee
the
sustainability
and
scalability
of
the
impacts.
Finally,
we
will
introduce
some
relevant
impact
indicators
to
ensure
the
correct
viability
and
execution
of
the
project.
Apollon – D6.2 Impact Creation Plan
As
for
the
experiments
impacts,
according
to
the
Description
of
Work,
each
pilot
will
describe
and
measure
all
impacts
referring
to
a
specific
domain.
More
information
will
be
thus
available
on
the
deliverables
developed
by
WP2,
WP3,
WP4
and
WP5.
Currently,
Europe-‐wide
federation
and
networking
between
Living
Labs
is
primarily
aimed
at
harmonising
best
practices
for
setting
up
and
conducting
individual
Living
Lab
research.
In
addition,
Living
Labs
are
collaborating
across
Europe
at
an
individual
project
level.
The
APOLLON
project
is
taking
the
next
step
in
networking
and
harmonising
Living
Lab
approaches
throughout
Europe
by
piloting
a
more
intensive,
permanent
and
scalable
collaboration,
resulting
in
methodologies,
tools
and
sustainable
organisational
structures
for
cross-‐border
domain-‐specific
Living
Lab
networks.
As
a
matter
of
fact,
most
mature
Living
Labs
across
Europe
are
already
aware
of
the
expected
results
and
impacts
of
the
APOLLON
project
since
it
is
exactly
what
is
missing
to
their
activities:
a
validated
methodology,
a
harmonized
approach
and
a
joint
collaboration
to
establish
cross-‐border
Thematic
Networks,
to
enable
the
set
up,
carry
out
and
transfer
of
projects
faster,
easier
and
more
efficiently,
to
share
best
practices
and
to
gain
better
results
in
terms
of
outcomes
and
comparability
of
the
Living
Lab
research
as
well
as
in
terms
of
valorisation
opportunities.
Of
course,
APOLLON
aims
at
reaching
not
only
mature
and
European
Living
Labs.
For
this
reason
the
dissemination
team
has
identified
many
communities
to
work
in
collaboration
with,
i.e.
ENoLL,
AMI@work,
and
so
on,
for
exchanging
ideas
on
best
practices,
policy
issues,
awareness
initiatives.
The
APOLLON
members
consider
strategic
the
dialog
with
existing
networks
of
Living
Labs.
According
to
this
view,
special
attention
will
be
given
to
the
new
ENoLL
members
that
are
joining
the
European
network
after
the
4th
wave
launch.
Communication
and
collaboration
with
the
partners
in
the
existing
Living
Lab
projects,
used
in
this
Pilot,
is
very
relevant
in
this
contest.
Since
one
of
the
objectives
of
the
APOLLON
project
is
to
provide
existing
projects
and
SMEs
with
the
possibility
to
upscale
their
operations
through
the
use
of
the
Network
of
Living
Labs,
close
attention
will
have
to
be
Apollon – D6.2 Impact Creation Plan
paid
in
communicating
with
the
existing
partners
and
stakeholders
about
the
evolutions
and
actions
within
these
cross-‐border
networks.
To
engage
interested
Living
Labs,
APOLLON
encourages
additional
external
entities
(i.e.
non
direct
APOLLON
members,
consortium
partners)
to
subscribe
a
Letter
of
Support
to
acknowledge
the
role
of
APOLLON
supporter,
especially
regarding
dissemination
of
APOLLON
findings
to
their
constituencies.
The
local
LL
may
also
engage
other
LLs
and
SMEs
to
act
as
a
service
provider
or
actor
in
the
set-‐up
and
exploitation
of
the
local
experiment.
All
APOLLON
supporting
partners
are
requested
to
prepare
position
papers
in
preparation
to
events,
meetings,
workshops
(both
generic
and
specific)
on
the
topic
of
Living
Labs
and
cross-‐border
Living
Lab
activities.
Initiatives
to
set
up
stable
structures
of
information
exchange
and
knowledge
transfer
(such
as
permanent
tracks
for
workshops
at
the
Bled
conference
or
at
ICE
or
at
other
key
conferences)
has
been
undertaken:
a
total
of
13
meetings
(5
generic
events
and
8
domain
specific
workshops)
are
planned
along
the
whole
project
duration.
APOLLON
encourages
a
wide
attendance
from
LLs
to
the
workshops
and
events
that
will
be
organized
during
the
whole
project
duration,
where
participation
of
active
APOLLON
supporters
is
granted
for
free,
since
these
meetings
represent
key
mechanisms
for
discussing
on
process
directions
and
guidance
on
specific
thematic
concepts
as
well
as
to
general
methodology
and
tools
issues.
Furthermore,
Supporting
Partners
will
also
have
a
dedicated
section
on
the
portal
and
Customized
Information
material
at
disposal
(dedicated
material
for
Living
Labs).
The
APOLLON
web
portal
will
act
as
the
central
collaboration
and
dissemination
tool
of
the
project
in
order
to
achieve
its
potential
impact
with
the
consortium,
at
European
level,
and
also
towards
much
wider
communities
in
Europe.
It
will
make
available
the
content
derived
from
the
project
output,
such
as
presentations,
publications,
demonstrations
and
best
practices
and
so
on,
providing
sharing
and
co-‐creation
of
information.
Living
Labs
have
also
the
possibility
to
become
Associate
Partners,
establishing
an
even
tighter
relationship
becoming
active
participants
of
the
project
activities
and
effective
partners
even
though
they
won’t
be
financed
by
the
project.
This
type
of
tighter
relationship
requires
the
signature
of
a
Declaration
of
Accession
and
is
dedicated
to
those
supporters
showing
a
high
degree
of
activity
in
experimentation/dissemination
initiatives.
Being
part
of
the
project
and
adopting
APOLLON’
methodologies
and
tools,
all
LLs
will
actively
participate
to
the
development
of
European
and
local
projects,
will
collaborate
with
other
ongoing
projects
and
will
further
investigate
business
opportunity
also
through
the
cross-‐border
thematic
domain
networks.
Living
Labs
Associate
Partners
will
also
take
part
to
APOLLON
internal
workshops
in
order
to
maximise
their
involvement.
This
adoption
will
bring
benefits
to
all
LLs
at
two
levels:
during
the
project
and
beyond
the
lifespan
of
the
project,
keeping
experiencing
the
expected
impacts.
The
availability
of
a
network
of
experienced
Living
Lab
partners
with
clear
expertise
in
their
specific
domain
throughout
Europe
represents
a
clear
opportunity
for
Living
Labs:
a
better
APOLLON ICT PSP Project 26
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
value
proposition
for
LL
local
stakeholders
through
an
enlarged
footprint
and
an
improved
and
harmonised
methodology,
a
platform
where
best
practices
are
shared
and
new
project
opportunities
are
opened
up,
a
collection
of
lessons
learned
during
the
extensive
pilot
activities
better
results
in
terms
of
outcomes
and
comparability
of
the
Living
Lab
research
as
well
as
in
terms
of
valorisation,
a
validated
APOLLON
approach,
the
extension
and
intensification
of
Living
Lab
cross-‐border
networking
through
the
domain-‐specific
networks.
The
first
step
to
address
SMEs’
active
participation
and
collaboration
in
order
to
make
effective
the
impacts
described
in
this
chapter,
is
to
make
SMEs
aware
of
the
possibilities
and
advantages
the
four
experiments
of
the
APOLLON
project
and
the
European
Thematic
Domain
Networks
offer
them.
As
a
matter
of
fact,
only
knowing
that
the
APOLLON
project
is
producing
results
useful
to
SMEs’
activities
and
challenges
can
conduce
to
a
real
involvement.
One
mechanism
APOLLON
can
adopt
to
reach
and
make
aware
SMEs
is
of
course
the
APOLLON
website,
an
interactive
portal
that
will
have
specific
content
streams
towards
SMEs,
and
other
communities
websites,
i.e.
ENoLL,
AMI@work
and
so
on,
where
SMEs
can
join
discussions
on
specific
domains
and
build
relationships
with
Living
Labs,
users
and
other
stakeholders.
This
will
create
European
level
synergies
for
SMEs.
Certainly,
journal
publications
and
information
material
are
also
expected
to
significantly
contribute
to
the
establishment
of
a
huge
APOLLON
dissemination
impact.
As
for
the
Living
Labs,
those
SMEs
showing
interest
on
APOLLON
activities,
can
sign
a
Letter
of
Support
for
contributing
to
the
APOLLON
best
practice
exchange
activity
related
to
thematic
cross-‐border
Living
Lab
networks.
In
order
to
involve
SMEs
Supporting
Partners,
the
APOLLON
dissemination
team
(WP
6)
will
create
visible
events
and
facilitates
specific
workshops
for
SMEs,
such
as
the
Bled
and
ICE
conferences
and
other
meeting
at
the
localities
of
the
Living
Labs
(for
more
details
see
APOLLON
deliverable
D6.1,
Dissemination
APOLLON ICT PSP Project 27
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
Plan).
Furthermore,
each
vertical
WP
(in
collaboration
with
WP6)
will
set-‐up
local
dissemination
activities
in
which
it
will
showcase
the
experiment,
the
cross
border
network
of
Living
Labs
and
the
benefits
for
SMEs
(often
this
will
be
done
in
cooperation
with
specific
sector
organizations).
Finally,
a
customized
dissemination
material
for
SMEs
will
be
provided.
Becoming
a
Supporting
Member
is
the
main
mechanism
APOLLON
is
using
to
engage
SMEs.
But
to
pursue
the
objective
to
come
to
an
even
tighter
relationship
with
those
supporters
who
have
shown
a
high
degree
of
activity
in
experimentation/dissemination
initiatives,
there
is
the
chance
to
became
Associate
Partners
of
the
APOLLON
project
(for
the
list
of
all
Supporting
and
Associate
partners,
please
see
Annex
4).
To
become
adopters,
SMEs
are
required
to
sign
another
kind
of
letter
of
support
where
they
declare
to
be
active
participants
of
the
project
activities.
By
doing
this,
SMEs
will
became
effective
partners,
even
though
they
won’t
be
financed
by
the
project,
and
will
have
complete
access
to
all
methodologies,
tools
and
results,
developed
during
the
project,
gaining
most
benefits
already
during
the
project
execution.
Furthermore,
one
representative
of
the
SMEs
will
be
co-‐opted
into
the
APOLLON
management
committee.
This
will
enable
them
to
take
part
in
decisions,
to
steer
the
project,
to
consult
the
other
SMEs…
SMEs
Associate
Partners
will
also
attend
APOLLON
internal
workshops.
By
adopting
APOLLON’
approach
and
methodologies,
within
each
of
the
four
Pilots,
the
core
SMEs
(associate
partners
of
the
project)
will
cooperate
in
the
cross-‐border
experiments,
acting
as
technology
providers,
be
involved
in
the
piloting
activities,
have
the
possibility
to
implement
their
products
and
services
and
the
chance
to
attend
cross-‐border
business
meetings
with
local
stakeholders
and
internal
meetings
within
the
APOLLON
project.
All
this
will
guarantee
an
effective
SME
involvement
and
will
contribute
to
the
sustainability
of
the
APOLLON
results
and
impacts
in
terms
of
future
cross-‐border
activities
and
of
the
European
Thematic
Living
Lab
Networks
in
general.
Large
industrial
actors
that
typically
already
have
transnational
reach
are
in
principle
well-‐
equipped
to
deal
with
the
difficulties
involved
in
expanding
into
new
markets.
However,
as
the
innovation
and
adoption
phases
are
starting
to
overlap
(particularly
in
the
ICT
industry),
even
large
firms
experience
a
need
to
increase
their
interaction
with
local
stakeholders.
Therefore,
cross-‐border
domain-‐specific
networks
aims
at
addressing
the
significant
challenges
faced
by
large
firms
when
trying
to
tap
into
the
local
innovatory
power
of
SMEs,
public
organisations
and
end-‐users.
Apollon – D6.2 Impact Creation Plan
Moreover,
while
several
large
ICT
companies
are
starting
to
acknowledge
the
advantages
involved
in
co-‐creation
together
with
(end-‐)users,
they
are
continuously
faced
with
the
tension
between
their
transnational
product
and
service
portfolio
on
the
one
hand,
and
the
local
nature
of
Living
Lab
co-‐creation
activities
on
the
other
hand.
This
makes
co-‐creation
a
high-‐risk
activity,
but
through
the
cross-‐border
thematic
domains
networks
there
is
a
good
possibility
to
diminish
it.
As
for
Government
Bodies
and
Policy
makers,
their
major
challenge
is
to
asses
and
increase
impact
of
RDI
funding
and
to
stimulate
local
RDI
activities.
Many
cities,
provinces
and
regions
in
Europe
have
developed
policies
and
instruments
to
stimulate
innovation
and
economic
development,
for
example
by
strengthening
clusters,
creating
infrastructure
or
networks.
However,
it
is
not
enough
to
limit
innovation
to
the
support
of
technology.
Innovation
is
increasingly
changing
from
technology
push
models
to
market
pull.
Given
the
insufficient
ability
of
Europe
to
transform
high
level
technology
into
successful
business
ideas
driven
by
true
market
needs,
governmental
bodies
should
act
as
catalyser
of
open
innovation
mechanisms
by
enabling
greater
involvement
of
users,
stimulating
demand
creation
and
fostering
entrepreneurial
SMEs.
This
requires
the
set
up
of
innovation
ecosystems
pivoting
on
the
Living
Labs
concept,
as
this
responds
to
the
transformation
by
offering
user-‐driven
and
open,
collaborative
forms
of
innovation.
The
living
labs
concept,
built
upon
principles
of
user
driven
open
innovation,
has
the
potential
to
enrich
the
existing
set
of
instruments
for
regional
innovation
policy.
In
order
for
the
living
labs
concept
to
become
effectively
integrated
as
part
of
the
set
of
regional
innovation
instruments,
regional
policies
must
adapt
and
itself
innovate,
in
order
to
take
advantage
of
its
opportunities
and
guide
its
adoption.
Moreover,
RDI
activities
related
to
Homecare
and
Independent
Living,
Energy
Efficiency
and
so
on
often
exhibit
strong
overlaps
between
countries.
The
challenge
for
policy
makers
is
to
reduce
this
overlap
while
retaining
the
necessary
instruments
for
stimulating
local
RDI
activity,
accounting
for
local
particularities
and
reaching
local
policy
goals.
In
addition,
policy
makers
are
increasingly
seeking
to
assess
and
increase
the
impact
of
funding
mechanisms
used
to
support
RDI
activities.
Methodologically
sound
measurement
of
local
as
well
as
cross-‐border
impact
indicators
is
the
primary
challenge
that
needs
to
be
tackled
in
this
respect.
Thus,
the
APOLLON
dissemination
team
(WP
6)
creates
awareness
at
Living
Labs
stakeholders
for
an
operative
knowledge
on
the
APOLLON
project
and
the
benefits
that
each
stakeholder
category
can
exploit:
e.g.
verify
opportunities
in
different
markets
by
reducing
thresholds
and
barriers
for
companies
(especially
for
SMEs),
take
advantage
of
the
multiplying
effect
provided
by
the
networks
in
the
augmentation
of
the
impact
on
future
funding,
facilitate
collaboration
between
partners
in
a
prevailing
(but
not
limited
to)
European
perspective,
set-‐up
new
collaborative
projects.
As
for
Living
Labs
and
SMEs,
the
main
mechanisms
APOLLON
can
adopt
in
order
to
make
aware
these
other
stakeholders
are:
Apollon – D6.2 Impact Creation Plan
visible
events
and
workshops,
such
as
the
Bled
and
ICE
conferences
and
other
meeting
at
the
localities
of
the
Living
Labs
(for
more
details
see
APOLLON
deliverable
D6.1,
Dissemination
Plan),
the
APOLLON
website
and
other
communities
websites
(i.e.
ENoLL,
AMI@work),
journal
publications
and
information
material
and
presentations
and
video's
which
will
be
hosted
through
social
media
applications
like
slideshare.com,
youtube.com/vimeo.
Letters
of
Support
to
become
Supporting
Members
will
be
used
to
engage
these
other
stakeholder
as
well.
If
these
stakeholders
will
decide
to
adopt
the
APOLLON
methodology,
guidelines
and
tools
becoming
Associate
Members,
Government
Bodies
and
Policy
maker
will
take
part
to
new
projects’
development
under
the
Competitive
and
Innovation
Programme,
at
EU
level,
but
also
at
regional,
local
level
and
will
participate
to
the
cross-‐border
Living
Lab
pilots.
Through
APOLLON,
Large
Enterprises
will
gain
a
better
methodological
support
for
Pan-‐European
research
projects
and
the
expansion
of
their
traditional
ecosystems
through
new
strategic
partnerships
with
SMEs
while
Government
bodies
will
have
the
possibility
to
assess
and
benchmark
current
policies
and
funding
schemes
related
to
Living
Labs
and
to
complement
local
RDI
activities
with
cross-‐border
activities.
Apollon – D6.2 Impact Creation Plan
The
positive
impacts
generated
by
the
APOLLON
project
refers
to
the
project
duration
(according
to
the
phases
and
sub-‐phases
as
defined
in
the
Description
of
Work),
but
an
extended
temporal
interval
has
to
be
kept
in
consideration
as
well
in
order
to
assure
that
impacts
will
persist
in
a
sustainable
and
scalable
way
in
the
period
successive
to
the
project
end.
5.1 Sustainability
Living
Labs
are
the
key
pillars
in
the
APOLLON
community
architecture
and
therefore
a
broad
participation
of
supporting
Living
Labs
is
vital
for
the
success
of
the
project
and
for
the
sustainability
in
terms
of
future
cross-‐border
activities:
consensus
must
be
built
within
an
Open
Community
approach
and
the
connections
that
many
APOLLON
partners
have
with
the
European
Network
of
Living
Labs
and
with
local
networks
(regional,
national)
must
be
valorised.
The
participation
of
Living
Labs
that
are
not
yet
supporting
partners
or
do
not
belong
to
formally
established
Living
Labs
aggregations
is
also
welcomed
in
order
to
broaden
the
community
served
by
the
dissemination
activities
and
to
bring
valuable
idea
contributions
from
Living
Labs
themselves
and
from
their
stakeholders.
Among
organisations
which
work
in
synergy
to
Living
Labs,
SMEs
play
a
key
role
in
this
respect:
in
fact
(with
reference
to
the
APOLLON
project
general
objectives)
the
fragmentation
of
the
EU
market
for
innovative
ICT
based
services
and
products
is
a
strong
limiting
factor
to
allow
SMEs
to
develop
their
activities
and
to
scale
up
dimensionally.
APOLLON
has
been
conceived
to
make
evident
to
enterprises
in
general
and
SMEs
in
particular
the
advantages
that
derive
from
thematic
Living
Labs
cross-‐border
networks
in
promoting
a
genuine
information
exchange,
frameworks
for
innovative
research
activities
and
ability
to
find
competent
partners
to
carry
out
such
activities.
The
mix
of
all
these
factors
create
consensus
with
the
creation
and
diffusion
of
success
stories
(coming
from
a
variety
and
richness
of
contexts
that
differ
for
local
environment,
regulatory
aspects,
degree
of
users’
involvement)
that
fuels
consensus
furthermore
in
a
sustainable
perspective.
These
success
stories
come
from
heterogeneous
situations,
from
the
adoption
of
household
level
approaches
in
cross
border
networks
for
Homecare
and
Independent
Living
and
Energy
Efficiency
(with
a
very
high-‐scale
diffusion
of
APOLLON ICT PSP Project 31
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
benefits
in
daily
citizens’
life,
from
the
facilitation
of
independent
living
to
the
energy
usage
patterns
modification)
to
real-‐world
testbeds
used
in
eManufacturing
and
(just
to
mention
a
few
real-‐life
cases
that
create
consensus)
to
key
technologies
selected
in
the
eParticipation
network
to
facilitate
the
interaction
of
citizens
with
remote
contents
in
real
life
settings.
A
prerequisite
to
reach
these
goals
has
been
the
careful
selection
of
the
initial
APOLLON
network
given
by
the
sum
of
core
participants
(APOLLON
consortium
members)
and
from
the
supporting
organisations.
The
mix
of
a
selection
of
Europe’s
most
advanced
Living
Labs
combined
with
regional
SME
organisations
oriented
to
innovation
and
co-‐creativity
was
due
to
stimulate
the
definition
and
the
exchange
of
best
practices
and
to
identify
(and
further
develop)
specific
pilots
in
selected
domains.
Next
to
that
the
APOLLON
is
through
its
core
partners
well
connected
to
the
existing
national
and
regional
networks
of
Living
Labs.
During
the
project
APOLLON
will
actively
collaborate
with
these
networks
to
use
them
not
only
for
disseminating
the
project
outcomes
following
the
release
process,
but
also
to
make
sure
that
these
achievements
are
being
incorporated
in
their
activities.
To
support
the
sustainability
of
the
outcomes
of
the
APOLLON
project
,
in
fact,
it
is
important
that,
already
during
the
project,
there
is
an
active
Apollon – D6.2 Impact Creation Plan
contribution
of
the
enlarged
community
(in
the
activities
on
sustainability,
special
activities
dedicated
towards
SMEs
are
foreseen).
APOLLON
Network
sustainability
after
the
end
of
the
project
funded
by
the
Commission
is
based
on
tested
motivation
and
commitment
of
APOLLON
stakeholders,
proven
mechanisms
of
community
engagement,
an
initial
set
of
adding
value
services
for
the
network
members
(more
information
are
available
in
the
present
chapter,
section
5.3)
and
an
initial
business
plan.
5.2 Scalability
Organisations,
potential
candidates
to
become
supporters
of
the
APOLLON
project,
must
be
able
to
contribute
to
the
specific
cross-‐border
areas
in
order
to
extend
it
to
different
context
and
scopes.
Dimensional
variety
is
managed
in
a
coordinated
way
with
stakeholders’
aggregations
(e.g.
SME
associations
or
local
clusters)
that
allow
tuning
the
type
of
offered
services
and
governance
structures
to
the
specific
situation.
It
is
also
important
to
favour
the
exchange
of
information
between
realities
placed
in
different
domains
(sector
or
geographical
domains)
in
order
to
facilitate
the
process
of
learning
from
experiences
previously
obtained
that
deserve
visibility.
This
can
be
done
by
following
the
dissemination
activities
described
in
the
Dissemination
Plan,
deliverable
6.1
of
the
APOLLON
project.
The
APOLLON
project
builds
on
previous
experiences
gained
by
most
of
its
core
members
in
the
field
of
European
projects
for
Living
Labs
and
in
experiences
carried
out
at
local
and
regional
level.
The
way
to
undertake
further
steps
in
the
partners
involvement
(formal
supporting
partners
or
other
organisations)
must
carefully
consider
the
need
to
have
the
Living
Labs
contribution
always
emerging
and
must
also
individuate
the
factors
(sectoral
or
local
or
others)
that
suggest
a
concrete
possibility
to
dimension
solutions
in
a
scalable
way.
This
scalability
issue
is
mostly
important
when
dealing
with
enterprises:
the
best
practices
generated
by
APOLLON
and
the
evidences
collected
in
many
years
of
efforts
under
the
aegis
of
the
background
experiences
of
APOLLON
consortium
members
show
that
SMEs
deserve
special
provisions
to
be
actively
involved
in
successful
pilots.
Apollon – D6.2 Impact Creation Plan
The
WP6
dissemination
and
sustainability
team
plans
to
deliver
a
service
offering
for
these
set
of
methodologies
and
the
consultancy
on
how
to
implement
them.
At
the
end
of
the
project,
such
Cross
Border
Piloting
Service
will
be
released
through
the
European
Network
of
Living
Labs
and
will
probably
be
available
upon
payment.
We
intend
to
develop
a
suitable
business
model,
which
could
be
analogous
to
the
PMI
(Project
Management
Institute)
model.
The
PMI
model
develops
the
Project
Management
methodologies
and
process
and
funds
the
related
activities
through
a
certification
program
and
credit
system.
The
Cross
Border
Piloting
Service
will
create
impact
at
different
levels
and
all
stakeholders
will
gain
benefits,
especially
SMEs
and
LLs.
The
main
impact
is
at
quantitative-‐geographic
level
in
terms
of
opening
markets,
especially
for
SMEs,
and
cross-‐border
experiments,
especially
for
Living
Labs.
As
a
matter
of
fact,
the
users
will
have
the
possibility
to
develop
new
pilots
at
local
and
European
scale
on
one
hand,
and
to
replicate
local
pilot
(under
development
or
already
experimented)
in
different
markets
around
Europe,
on
the
other.
Moreover,
exploiting
the
Cross
Border
Piloting
Service,
users
will
gain
know-‐how
on
piloting
in
cross-‐border
domain
networks.
APOLLON ICT PSP Project 34
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
Starting
on
M9-‐M10,
WP6
Dissemination
and
Sustainability
Team
will
strongly
interact
with
WP1
to
obtain
information
on
the
initial
APOLLON
Methodology.
With
this
input,
WP6
will
be
able
to
give
an
initial
definition
of
the
cross
border
piloting
service,
in
collaboration
with
the
four
workpackages
focused
on
thematic
specific
domains
(WP2/WP5).
What
is
expected
from
these
interactions
is
a
clear
overview
on
the
service’s
objectives,
its
main
addresses
and
possible
clients.
As
soon
as
the
initial
definition
will
be
settled,
WP6
will
investigate,
between
others,
how
to
deliver
the
service:
provide
all
users
with
a
detailed
documentation,
plan
a
training
session,
characterize
consultancy
by
identifying
different
areas
of
applicability,
and
so
on.
After
about
eight
months
of
experimentation,
the
service
will
be
presented
to
the
APOLLON
stakeholders
who
will
validate
it
before
the
launch
to
all
communities
by
ENoLL.
In
parallel
to
these
activities,
will
be
investigated
how
to
promote
the
service,
providing
a
set
of
recommendations
to
ENoLL:
a
wide
dissemination
activity,
communication
of
the
fee,
select
the
person
that
will
be
the
point
of
contact
between
ENoLL
and
the
communities...
Apollon – D6.2 Impact Creation Plan
We
expect
to
deliver
the
Cross
Border
Piloting
Service
at
the
end
of
M24
and
we
will
keep
monitoring
until
the
end
of
the
project.
To
ensure
scalability
and
sustainability
of
the
project’s
outcome
APOLLON
members
will
set-‐
up
four
European
thematic
Living
Lab
networks.
The
project
will
ensure
that
the
core
partners
(taking
direct
part
in
the
pilot
activities),
the
support
partners
(being
involved
directly
in
information
exchange
and
in
building
the
networks),
the
associate
partners
(actively
and
directly
involved
in
all
project
activities)
and
the
wider
stakeholder
community
reached
by
the
dissemination
activities,
form
clusters
that
are
able
to
utilise
the
results
of
APOLLON
and
experience
their
impacts
beyond
the
lifespan
of
the
project.
By
the
end
of
the
project,
after
having
specified,
demonstrated
and
evaluated
along
metrics
the
added
value
for
cross-‐border
collaboration
between
Living
Labs,
4
cross-‐border
Living
Labs
Domain
Networks
will
be
established:
Main impacts developed on the basis of the networks’ creation can be summarized in:
– Building
Commons
– Reaching
Critical
Mass
– Contributing
to
Domain
Innovation
Moreover,
bringing
together
different
stakeholders,
the
Networks
will
enable
and
facilitate
the
set-‐up
of
new
collaborative
projects,
locally
as
on
a
European
scale.
This
will:
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
The
table
below
reports
possible
collaborating
projects
where
SMEs
have
an
important
role.
Thus,
this
task
is
focused
on
activities
carried
out
in
the
two
specific
countries
mentioned
above:
Brazil
(efforts
primarily
coordinated
by
Nokia
and
Alfamicro)
and
in
South
Africa
(efforts
primarily
coordinated
by
SAP
and
Amsterdam
Innovation
Motor).
Activities
in
this
task
consist
of
e.g.
organizing
joint
workshops,
exchange
of
expert
staff
of
different
Living
Labs,
provision
of
services
and
tools,
exchange
of
results
and
insights
of
the
cross-‐border
pilots
and
methods
of
APOLLON
Two
are
the
main
objectives
of
the
extra-‐European
dissemination
activity
that
has
to
be
reached
by
the
end
of
the
project:
Apollon – D6.2 Impact Creation Plan
– To
establish
a
method
and
environment
through
which
European
SMEs
easily
can
explore
emerging
markets
outside
the
EU
(e.g.
Southern
Africa,
South-‐America…)
For more information, please see deliverable 6.1 of the APOLLON Project.
Apollon – D6.2 Impact Creation Plan
6 Impact Indicators
Based
on
the
outlined
expected
impact
an
initial
set
of
impact
indicators
has
been
established
to
track
the
actual
measurable
impact
created
by
APOLLON
during
the
project.
Key
indicator
Measurable
Impacts
Sustainability
after
project
duration
Formal
integration
of
thematic
network(s)
within
an
existing
network
of
Living
Labs
(EnoLL,
AMI-‐
Communities…)
Conceptualizing
Living
Labs
Number
of
industry
sectors
assessed
for
Domain
Networking
Specific
Multi
site
Networking
Extent
of
the
network
Number
of
Living
Labs
organizations
joining
the
APOLLON
domain-‐specific
networks
Coverage
and
reach
of
the
project
Number
of
organizations
receiving
dissemination
results
publication
material
Awareness
and
interaction
with
the
Number
of
European
level
workshops
community
at
large
Cohesion
and
diversity
of
the
Number
of
European
countries
involved
network
APOLLON ICT PSP Project 40
Version 1, 05/02/2010
Apollon – D6.2 Impact Creation Plan
The
previous
table
is
only
an
initial
indicative
table
that
has
been
presented
in
the
Description
of
Work.
We
are
now
presenting
a
new
table,
covering
plans
and
metrics
for
creating
impacts,
emphasizing
the
stakeholder’
roles,
which
has
been
refined,
expanded
and
updated
according
to
the
general
approach
and
targets
defined
in
the
first
phase
of
the
project.
We
have
identified
five
main
key
indicators,
according
to
the
expected
results
and
the
process
described
in
the
impact
creation
plan
for
all
stakeholders:
In
order
to
make
aware
all
stakeholders,
1) Number
of
workshops
and
events
13
the
APOLLON
dissemination
team
(WP
organized
by
the
APOLLON
project,
of
6)
will
create
General
dissemination
which:
events
and
Thematic
domain
specific
-‐ General
dissemination
events
5
workshops,
such
as
the
Bled
and
ICE
-‐ Thematic
domain
specific
workshops
8
conferences
and
other
meeting
at
the
localities
of
the
Living
Labs
(for
more
2) Number
of
participants
to
all
workshops
370
details
see
APOLLON
deliverable
D6.1,
and
events
organized
by
the
APOLLON
Dissemination
Plan).
After
each
event,
project
at
the
end
of
the
project,
of
which:
produced
material
will
be
analyzed
-‐ Living
Labs
200
and
will
be
made
available
on
the
-‐ SMEs
100
APOLLON
web
platform.
-‐ Other
Stakeholders
70
Apollon – D6.2 Impact Creation Plan
The
main
mechanism
the
Dissemination
1) Letters
of
Support
received
along
whole
110
team
is
using
to
achieve
a
wide,
active
project
duration,
of
which:
and
interactive
involvement
of
all
-‐ LLs’
Letters
of
Support
67
stakeholders,
is
the
adoption
of
Letters
-‐ SMEs
24
of
Support.
-‐ Innovation
Agencies
8
-‐ Large
Enterprises
3
To
engage
all
different
types
of
-‐ Universities,
Research
Centres
8
stakeholders,
we
will
ask
them
to
sign
Letters
of
Support
to
become
Supporting
Partners.
Note:
signing
the
Letter
of
Support
to
became
Supporting
Partner,
the
partner
declares
to
support
APOLLON’s
dissemination
and
best
practice
activities.
Adoption
means
that
stakeholders
are
1) Number
of
new
cross
border
projects
5
going
to
participate
to
cross-‐border
LLs
activities,
such
as
new
projects
2) Business
opportunities
for
SMEs
10
launched
by
thematic
networks,
the
generated
outside
their
countries
extension
and
intensification
of
Living
3) Expansion
of
Large
Enterprises
traditional
5
Lab
cross-‐border
networking.
ecosystems
through
new
strategic
Stakeholders
that
will
become
Associate
partnerships
with
SMEs
and
LLs
Partners
signing
the
Declaration
of
4) Declaration
of
Accession
received
along
14
Accession
will
attend
also
APOLLON
whole
project
duration,
of
witch:
internal
workshops.
-‐ SMEs
10
-‐ Innovation
Agencies
2
Apollon – D6.2 Impact Creation Plan
Note
1:
the
new
cross-‐border
projects
may
be
of
the
same
type
as
the
ones
developed
by
APOLLON
(e.g.
SMART
CITIES
pilot).
Note
2:
becoming
Associate
Partner,
the
partner
works
directly
and
actively
in
the
whole
project
activities
and
can
be
considered
an
effective
APOLLON
partner
even
if
the
activities
are
not
financed
by
the
project.
Key Indicator 4: Sustainability of the four Thematic Domain Networks
As
part
of
the
APOLLON
dissemination
1) Creation
of
a
specific
cross
border
piloting
1
material
we
plan
to
prepare
a
brochure
service
brochure
reporting
the
service’s
description
and
benefits.
Apollon – D6.2 Impact Creation Plan
7 Conclusion
Workpackage
6,
Dissemination
&
Sustainability,
aims
at
creating
impact
and
ensuring
sustainability.
It
is
organized
into
tasks
from
the
set-‐up
of
an
Impact
Creation
Strategy
to
the
conduction
of
Network
Mobilization
and
Engagement
to
the
consolidation
of
the
Sustainability
Strategy
and
Business
Plan.
It
thus
covers
all
the
planning
of
dissemination,
networking,
and
Sustainability
Strategy.
An
outcome
of
WP6,
between
others,
is
the
present
deliverable
“APOLLON
Impact
Creation
Plan”
which
outlines
the
impact
targets
and
the
approaches
to
achieve
them.
The
present
report
has
shown
APOLLON’s
main
objectives
and
expected
results
to
be
use
to
create
a
positive
and
wide
impact
on
all
stakeholders.
Focusing
on
LLs,
SMEs
and
other
stakeholder
we
have
identified
a
strategy
to
involve
them:
let
the
general
public
become
aware,
engage
interested
parties
and
stimulate
the
adoption
of
APOLLON
methodology,
tools
and
guidelines
by
the
active
stakeholders.
Moreover,
actions
to
ensure
sustainability
and
scalability
of
APOLLON
results
has
been
identified:
the
design
of
the
Cross
Border
Piloting
Service
and
the
establishment
of
four
thematic
domain
LL
Networks.
In
the
next
month,
these
actions
will
be
further
investigated
in
collaboration
with
other
WPs
and
carried
out.
Finally,
all
the
impact
indicators
presented
in
the
last
chapter
will
be
compared
with
the
measurements
done
during
the
whole
project
to
assess
the
progress
toward
the
achievement
of
the
objectives.
Apollon – D6.2 Impact Creation Plan
Annex 1
APOLLON
is
a
proposal
related
to
the
CIP
ICT
PSP
Work
Programme’s
8.1
Objective
:
Sharing
of
best
practice
across
European
Living
Labs
involving
SMEs
as
key
user-‐
and
provider-‐participants.
Dear sir,
The
Living
Lab
<Living
Lab
name>
hereby
expresses
its
commitment
to
support
the
APOLLON
thematic
cross-‐border
network
activities.
The
Living
Lab
<Living
Lab
name>
hereby
registers
to
the
following
thematic
cross-‐
border
Living
Lab
network(s)
which
APOLLON
intends
to
pilot,
and
intends
to
support
its
dissemination
and
best
practice
exchange
activities:
Energy Efficiency
eManufacturing
eParticipation
Apollon – D6.2 Impact Creation Plan
Name:
Title:
Date:
Apollon – D6.2 Impact Creation Plan
Apollon – D6.2 Impact Creation Plan
Annex 2
It
is
hereby
expressly
understood
that
[name
of
Party
(legal
entity)]
will
not
be
refunded
for
the
expenses
incurred
in
the
implementation
of
its
part
of
the
activities
in
the
Project
as
detailed
in
Exhibit
A.
It
is
understood
and
acknowledge
by
the
[name
of
Party
(legal
entity)]
that
it
shall
bear
its
costs
and
expenses
incurred
during
the
performance
of
this
Agreement
and
that
[name
of
Party
(legal
entity)]
is
not
entitled
to
claim
(a
part
of)
the
Community’s
financial
contribution.
The
Supporting
Institution
will
not
have
the
right
to
appoint
a
representative
to
the
General
Assembly.
By
participating
to
the
Project,
the
[name
of
Party
(legal
entity)]
shall
identify
the
Background
Needed
for
the
performance
of
the
Project
and/or
Use
(Exhibit
B).
Done
in
2
copies,
of
which
one
shall
be
kept
by
the
Coordinator
and
one
by
[name
of
Party
(legal
entity)].
Date
Apollon – D6.2 Impact Creation Plan
Date
Exhibit A:
Activities to be performed by [name of Party (legal entity)] in the Project
Exhibit B
Background
Apollon – D6.2 Impact Creation Plan
Annex 3
SMEs
28%
The
Dissemination
Team
aims
at
engaging
110
Supporting
Partners.
This
means
that
during
the
next
months,
through
the
dissemination
material,
APOLLON’s
portal,
events
and
workshops
organized,
the
APOLLON
project
has
to
reach
42
partners
more.
This
will
be
done
gradually
according
to
the
development
of
the
project.
Apollon – D6.2 Impact Creation Plan
Annex 4
Some
of
them
still
have
to
sign
the
Letter
of
Support
but
these
stakeholders
have
already
decelerated
their
interest
of
becoming
Associate
Partner
to
WP
leaders.
Industry
14%
Government
Bodies
14%