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PGDM-IST YEAR

BUSINESS COMMUNICATION-
I
Faculty-SOUMEN MUKHERJEE
PRESCRIBED TEXTBOOK

BUSINESS COMMUNICATION TODAY

- BOVEE,THILL & SCHATZMAN


Suggested Reading:

 Business Policy and Strategic Management

-By Azhar Kazmi


AN INTRODUCTION TO THE CONCEPT
OF

CASE STUDY
WHAT IS THE CASE METHOD
 It is the technique of teaching people, how to think and
how to ask questions.

 It develops skills in diagnosing situations.

 defining problems.

 analyzing the sources and constraints of problems.

 developing alternative courses of action.

 and deciding on particular courses of action.


FOUR STEP WAY TO READ A
CASE
 First, preview by looking at the basic outline of the case.

 Second, skim to identify the key issues.

 Third, read and reread the case to develop strategic


notes.

 Fourth, scan the case again and again, prior to the class
discussion
Four approaches to case analysis

 System Approach-examines the entire organization

 Behavioral Approach-examines people within the


organization

 Decision-Making Approach-It examines on the basis of


the decisions being made

 Strategy Process-Through strategic analysis

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