Professional Documents
Culture Documents
2010
Group Members:
Ayesha Siddique
Murtaza Asgher Ali
Naeem Ahmed
Owais Adil
Yousuf Hatim
Table of Contents
Introduction....................................................................................................................................5
Limitations....................................................................................................................................20
Conslusion.....................................................................................................................................20
References....................................................................................................................................21
Bibliography..................................................................................................................................22
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INTRODUCTION
Internet marketing is built on the principles of classical marketing. Internet marketing is,
according to Dave Chaffey et al, 2006, using Internet and related digital technologies in
order to achieve marketing objectives. The same source explains that Internet Marketing
benefits are among offline media especially on the opportunities to:
a. Sell - Grow sales
b. Serve - Add Value (extra benefits)
c. Speak - Get closer to customers
d. Save - Save costs
e. Sizzle - Extend the brand online
Marketing your product or service online offers the opportunity for increased
communication with your target market through techniques such a interactive
websites, email newsletters, online surveys and forms, blogs, and discussion groups.
The Internet allows you to collect immediate feedback from your client base with
little out-of-pocket expense.
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can contain more timely information than print brochures, and can be immediately
and cost-effectively updated as your business changes.
Finding success online is no different from finding it offline. Choosing the right product or
service and designing an appropriate online and offline marketing mix are key to successful
Internet marketing.
High interactivity
Easy to update
Personalization – an opportunity to let the visitors to say or see what they want
Every benefits have also their negatives and the Internet is not a exception, therefore there
are some of the CONs among the offline media mentioned as well:
An online marketing strategy that suits your audience and fits your budget
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DEVELOPING A PLAN
Marketing on the Internet doesn’t consist of cookie-cutter strategies that work for everyone.
For that reason, planning is an essential step in being successful online Careful planning and
monitoring will enable you to develop a strategy that fits your needs and budget, maps your
progress, measures your return on investment (ROI), mitigates risk, and adapts as required.
When developing your plan, you’ll want to consider the following important aspects:
Your buyers. Who are they? What activities do they do online? Identifying your
audience and their needs enables you to determine how best you can reach them
online, thereby getting the most for your marketing dollar.
Your budget. How much should you spend and, more importantly, how much do you
have to spend? The amount you budget towards Internet marketing will depend on
how integral the Internet is to your business success. Prioritize your needs based on
your budget, projecting into the future and growing your plan as your revenues
grow.
Your ability to support and maintain your plan. Consider only implementing
strategies you can handle. It is possible to do more damage than good to your
business if you implement techniques for which you do not have the business
processes or budget in place to support.
What is ROI? Consider the following example: Let’s say you invest $500 in an online
advertising campaign that generates $1,500 in revenues. Your profit (sales minus
expenses), or ROI, is $1000 or 200%.
Here’s an easy way to track targeted campaigns. First, purchase a good statistics package to
measure your website traffic. The statistics generated should tell you where your website
visitors are coming from, where they are going, how long they are staying, and from which
part of your site they are leaving. Then, use dedicated promotional codes for different
campaigns that you test so that you can follow which campaigns are drawing customers to
your site.
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You may want to measure your progress weekly, monthly and yearly to determine whether
you are achieving your objectives and meeting the targets you have set for your business.
Here are some popular website analytics and statistic packages you may want to consider
using:
• WebTrends – www.webtrends.com
• DeepMetrix – www.livestats.com
• WebSideStory – www.websidestory.com
Business Models
Internet marketing is associated with several business models:
local internet marketing - this is the process of a locally based company traditionally
selling belly to belly and utilizing the Internet to find and nurture relationships, later
to take those relationships offline.
There are many other business models based on the specific needs of each person or the
business that launches an Internet marketing campaign.
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One-to-one approach
The targeted user is typically browsing the Internet alone therefore the marketing messages
can reach them personally. This approach is used in search marketing, where the
advertisements are based on search engine keywords entered by the users.
And now with the advent of Web 2.0 tools, many users can interconnect as "peers."
Internet marketing and geo marketing places an emphasis on marketing that appeals to a
specific behaviour or interest, rather than reaching out to a broadly-defined demographic.
"On- and Off-line" marketers typically segment their markets according to age group,
gender, geography, and other general factors. Marketers have the luxury of targeting by
activity and geolocation. For example, a kayak company can post advertisements on
kayaking and canoeing websites with the full knowledge that the audience has a related
interest.
Internet marketing differs from magazine advertisements, where the goal is to appeal to the
projected demographic of the periodical, but rather the advertiser has knowledge of the
target audience—people who engage in certain activities (e.g., uploading pictures,
contributing to blogs)— so the company does not rely on the expectation that a certain
group of people will be interested in its new product or service.
Geo targeting
Geo targeting (in internet marketing) and geo marketing are the methods of determining
the geolocation (the physical location) of a website visitor with geolocation software, and
delivering different content to that visitor based on his or her location, such as country,
region/state, city, metro code/zip code, organization, Internet Protocol (IP) address, ISP or
other criteria.
A typical example for different content by choice in geo targeting is the FedEx website at
FedEx.com where users have the choice to select their country location first and are then
presented with a different site or article content depending on their selection.
With automated different content in Internet marketing and geomarketing, the delivery of
different content based on the geographical geolocation and other personal information is
automated.
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Aspects of Internet Marketing
Successful marketing on the Internet is not just about advertising your website in Google or
buying banner ads on other websites. Without a quality product or service and a well
developed website, a banner ad, for example, would do you little good. To succeed online,
you must develop a comprehensive plan that includes the following:
An online marketing strategy that suits your audience and fits your budget
Building a website using “search engine friendly” coding techniques that minimize
the use of Flash and frames
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Incorporating keyword-rich content into a website’s domain name, meta tags, title
tags, alt tags, headings and overall content, and ensuring that content is updated
regularly.
Human-powered directories, like Yahoo’s Directory, are those that use humans to
index website listings. These engines are actually called directories and require you
to submit your URL and wait for the directory editors to assess and index your site
based on perceived relevancy. Sometimes this proce dure is free, and sometimes
you have to pay a fee for the privilege of being reviewed. Here is a list of the most
popular search engines and directories you’ll want to consider:
• Google – www.google.com
• Yahoo – www.yahoo.com
• MSN – www.msn.com
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• Teoma – www.teoma.com
• Overture – www.overture.com
• AltaVista – www.altavista.com
• Inktomi – www.inktomi.com
It should be emphasized that the more quality inbound links your website has, the more
likely it is to be deemed “important” by the search engines. Therefore, a good SEO package
includes the development of a quality linking strategy. This is a technique that connects
your website to other relevant websites, through the placement of text-based links.
To begin, consider linking with complementary businesses and industry associations. This
is as easy as sending out a personalized email requesting a link on another website. Keep in
mind, particularly for those just starting out, linking strategies are usually reciprocal. So, be
prepared to offer a link on your own site in exchange for the link you hope to receive.
In addition to optimizing your website and increasing your site traffic through search
engines, consider advertising on third-party websites and in search engines using a
combination of banner advertisements and text links.
Paid search engine listings are a quick, cost-effective way to get your site into search
engines, without the wait associated with “natural” ranking.
Affiliate Marketing
Affiliate marketing overlaps with other Internet marketing methods to some degree,
because affiliates often use regular advertising methods. Those methods include organic
search engine optimization, paid search engine marketing, e-mail marketing, and in some
sense display advertising. On the other hand, affiliates sometimes use less orthodox
techniques, such as publishing reviews of products or services offered by a partner.
Another, often overlooked, but cost-saving method of marketing your business online is by
publishing editorials in third-party e-zines, e-newsletters and on information-based
websites. Just as editorials in offline media can help position you as an expert in your field
and drive readers to your website, providing articles written (or ghost-written) by you to
targeted online media can also drive traffic to your website, often with no out-ofpocket
expense. Just remember to include a short biography that outlines what you do and a link to
your website at the bottom of each article you publish.
Permission-based email marketing can be a low-cost and very effective component of your
web marketing strategy. It can help to build a relationship between your business and
target market, and can drive traffic back to your website. Email marketing can consist of
direct email blasts and sales letters, personalized auto-responders, and/or email
newsletters.
If you have the budget and don’t have the time, you can certainly hire a freelancer or a firm
to conceptualize, develop and publish your email messages for you. Although, for\ many
small businesses, the costs associated with fully managed solutions are simply too high. The
advantage to email marketing is that you can choose a do-it-yourself option, where you do
all of the work, or part of it yourself, saving hundreds, even thousands of dollars.
There are a number of very easy to use self-publishing solutions available to small
businesses. The costs of these tools are low – from USD $20 per month and up – and they
are usually offered at a monthly or per-1000 email rate.
The solutions are hosted entirely online, allowing you access from any computer connected
to the Internet. Further, they are designed for small business owners with little technical
knowledge. At a minimum, they offer a database, where you can house and manage your
email addresses, a selection of HTML templates for your email messages, the ability to
import your own templates, plain-text options, testing functions, and added extras such as
customizable auto-responders and forward-to-a-friend and unsubscribe features.
You may even find an email publishing tool designed specifically for your industry. For
example, the real estate industry has a number of do-it-yourself and fully managed email
newsletter solutions available, some of which even include “canned” articles that users can
choose to include in their own newsletter. Here are some popular self-publishing solutions
to consider:
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• MyMailOut.com – www.mymailout.com
• Topica – www.topica.com
• Microsoft – www.microsoft.com/smallbusiness
It must also be noted that more and more email marketers are struggling with spam filters,
which are designed to protect email users from unscrupulous and unsolicited advertising.
The problem arises when spam filters do such a good job that they succeed in filtering out
legitimate marketing messages that email recipients have requested to receive.
Unfortunately, as spam proliferates, as it undoubtedly will, the filters will only become
better, causing email marketers to scramble to devise new ways to get their messages out to
the public.
The easiest way to ensure that your emails will be delivered is to get permission from your
client base to market to them through email. Getting permission is critical, particularly since
new privacy legislation was introduced in 2004, which regulates how businesses collect,
store and use their customers’ personal information. This includes email addresses.
Getting permission may mean asking in advance if you can send emails for a specific
purpose, and requesting that your email address be flagged as legitimate in the recipient’s
list to ensure your messages bypass any filters s/he may have installed.
Currently, it also seems that HTML emails are becoming caught in spam filters more readily
than plain-text emails. This may mean that a simple, plain-text email containing a link to an
online message is the most effective method for getting your message out. Alternatively, you
can test your email messages for deliverability using software such as SpamCheck
(http://spamcheck.sitesell.com) which checks your emails’ subject lines and body copy for
filter triggers.
Business Blogs
A blog or weblog is simply a web page that scrolls chronologically like a journal and
contains links to other websites of interest. Blogs, as creative online journals, have been
used by technical specialists for a number of years, but business blogs, or b-blogs are just
now making inroads into the mainstream. As an alternative, low-cost (or even free) means
of electronic communication, blogs can make up a significant part of your overall marketing
strategy. Although b-blogs carry an inherent marketing focus not found in creative weblogs,
their casual structure provides the opportunity to connect with readers on a more
immediate and personal level than traditional websites and newsletters allow.
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Since blogs are generally “do-it-yourself” solutions, they can simplify and speed up the
online publishing process, allowing users to disseminate information in the most timely
manner available. Here is a list of websites where you can learn more about blogging:
• www.blogger.com
• www.bloglines.com
• www.spaces.msn.com
Google Adsense
Online Magazines
You buy ad space for a fee much like you would for a print magazine. The fee depends on
how much traffic the magazine generates. You can do an excellent job of targeting your ads
to your desired market.
SOCIAL MARKETING
Social marketing has its roots in the 1970s, when Philip Kotler and Gerald Zaltman realized
that the same marketing principles that were being used to sell products to consumers
could be used to "sell" ideas, attitudes and behaviors. Kotler and Andreasen define social
marketing as "differing from other areas of marketing only with respect to the objectives of
the marketer and his or her organization. Social m arketing seeks to influence social
behaviors not to benefit the marketer, but to benefit the target audience and the general
society." (Weinreich, 2006)
You have great chance to increase direct traffic to you website when you comment by
putting interesting and professional opinion into a discussion. It is always important not to
forget to add after your name the website address or short sentence about your company.
The current phenomenon of watching and uploading videos on Internet can be beneficial to
your business as well. Shoot a short video (usually up to 3 minutes) with usage of your
products in interesting way and put it on video-sharing servers like Youtube.com
(www.youtube.com) or Stream in the Czech market. The video can be easily seen by large
number of visitors that will recognize your brand, your product and they have a chance to
get a positive opinion about your company which can potentially conclude in a purchase.
Building a network of contacts that knows your company and your products means
consequently that these people can easily consciously or unconsciously prefer your
company before others, because simply they know you. Moreover, people in groups can
share their opinions on your products and increase the positive branding impacts.
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Join social networks such as Facebook or Twitter
Start a blog
As McGee notes to this issue, to start blogging is a great way to open up a dialogue with your
customers, and that connection is the reason social marketing exists. The blogging servers
are usually provided for free – an example is Wordpress (www.wordpress.com), where you
can create your own blog and start to publish a content almost immediately. But the one
eternal truth exists – you have to publish on Internet something interesting that will build a
traffic to your site and raise a positive opinion on your company otherwise a blogging for
business purposes will be probably only waste of time.
In addition, there are a variety of social network types, including sites where the main
purpose is social networking, sites where social networking is one of several activities and
vertical social networks. Additionally, there are marketer-specific social networks,
according to (eMarketer Inc., 2008). The table below shows the rapid progress in social
networks advertising within four years.
This refers to searching and locating unused websites with recognizable identifiers and
purchase them. These domain flippers then update and enhance the same website making
them user friendly and increasing their search engine rankings. This increases the site's
popularity and business. They can then resell this domain name for many times more than
the price they purchased it for. This can fetch in more money than you can magine.
Blogging
Blogging can help you earn money. That being said often, what most of you don't know is
exactly how to go about blogging to earn:
Blog on a topic you strongly feel you have an edge over others. It could be on pet care,
gardening or mountain climbing and relate to the reader.
Do not have blank banners on your blog. Add an “advertise here” page on your blog instead.
Add “share” buttons at the bottom of the page of your blog. Someone may just help get more
traffic through Stumbleupon or Digg.
Freelance
There are numerous sites where you can sign up for free for freelance writing. If you love to
write or are already in a profession related to writing then this one is the most easy option
for you. With millions of freelancing jobs for writers listed on the internet, you just a click
away from opening a window of opportunity for yourself. Though is somewhat related to
blogging but, it requires more skill and experience than blogging.
Affiliate marketing
Affiliate marketing refers to a process in which an affiliate helps a business gain more
traffic. The business pays the affiliate on the basis of per click or each sale achieved due to
the affiliate's efforts.
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Moreover, there are not many people who will enroll as loyal customers in your customer
database. While this number grows over the years with time, you will do well to depend on
some offline complementary methods that enhance your customer database. Striking a
balance between offline efforts and continuing online efforts or a combination of the two
actually helps you to highlight your market presence as an entrepreneur.
Internet as a virtual marketplace is still not very acceptable to orthodox buyers who prefer
physical interaction and physical review of goods/ services before buying them. Building up
the trust that interactions in the virtual world are real and honest is an ongoing process and
it would require some more time to achieve this dependence on internet marketers.
There is a lot of competition in e-marketing. People are trying hard to promote diverse
products and locate the right niche audience. Since internet marketers do not have faces, it
is very difficult to identify with their brand and services unless their sites are exceptionally
designed to facilitate more and more user participation and understanding. Marking your
presence through your brand and USP could be virtually challenging and time taking
process.
LIMITATIONS
Internet marketing requires customers to use newer technologies rather than traditional
media. Low-speed Internet connections are another barrier. If companies build large or
overly-complicated websites, individuals connected to the Internet via dial-up connections
or mobile devices experience significant delays in content delivery.
From the buyer's perspective, the inability of shoppers to touch, smell, taste or "try on"
tangible goods before making an online purchase can be limiting. However, there is an
industry standard for e-commerce vendors to reassure customers by having liberal return
policies as well as providing in-store pick-up services.
A survey of 410 marketing executives listed the following barriers to entry for large
companies looking to market online: insufficient ability to measure impact, lack of internal
capability, and difficulty convincing senior management.
CONSLUSION
Internet as a worldwide online medium is accessible for anybody anywhere and social
media marketing gets people together more than ever. However, the business opportunity
of social network development is influenced by variety of very important factors that makes
the topic difficult to evaluate without in-depth research. Therefore a sophisticated
marketing research should be conducted and its outcomes should be used for marketing
plan and business plan of the Website. Assuming that the Website will be accessible from
more than just one country there is high importance to conduct a market research for
international market as well as to evaluate every opportunity how to promote the Website
on Internet.
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REFERENCES
Ezine Artices
Wikipedia
Links:
http://en.wikipedia.org/wiki/AdSense
http://en.wikipedia.org/wiki/Internet_marketing
http://en.wikipedia.org/wiki/Affiliate_marketing
About.com
Link:
http://marketing.about.com/od/internetmarketingstrategy/Internet_Marketing_Strategy.h
tm
eMarketer Inc.
Google Inc.
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Available on: [http://www.quickmba.com/marketing/research/ ]
Seznam, a.s.
BIBLIOGRAPHY
Dave Chaffey et al, 2007, Internet Marketing, 3rd edition, Pearson Prentice Hall,
United States of America
Edexcel HNC & HND Business, 2004, Marketing. BPP Professional Education, London
Edexcel HNC & HND Business, 2004, Organisation and Behaviour. BPP Professional
Education, London
Kotler P & Keller K L, 2006, Marketing Management, 12th edition, Pearson Prentice
Hall, United States of America
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