Professional Documents
Culture Documents
Process
Process Selection
Selection and
and
Facility
Facility Layout
Layout
Process Selection
Process selection
Deciding on the way production of goods or
services will be organized
Major implications
Capacity planning
Layout of facilities
Equipment
Design of work systems
Process Selection and
Figure 6.1
System Design
Facilities and
Forecasting Capacity Equipment
Planning
Process
Technological Selection Work
Change Design
Process Strategy
• Key aspects of process strategy
– Capital intensive – equipment/labor
– Process flexibility
– Technology
– Adjust to changes
– Design
– Volume
– technology
Technology
Technology: The application of scientific
discoveries to the development and
improvement of products and services and
operations processes.
Technology innovation: The discovery and
development of new or improved products,
services, or processes for producing or
providing them.
Kinds of Technology
Operations management is primarily
concerned with three kinds of technology:
Product and service technology
Process technology
Information technology
All three have a major impact on:
Costs
Productivity
Competitiveness
Technology Competitive Advantage
Innovations in
Products and services
Cell phones
PDAs
Wireless computing
Processing technology
Increasing productivity
Increasing quality
Lowering costs
Technology Acquisition
Technology can have benefits but …
Technology risks include:
What technology will and will not do
Technical issues
Economic issues
Initial costs, space, cash flow, maintenance
Consultants and/or skilled employees
Integration cost, time resources
Training, safety, job loss
Process Selection
Variety Batch
How much
Flexibility
What degree
Job Shop Repetitive
Volume
Expected output
Continuous
Process Types
Job shop
Small scale
Batch
Moderate volume
Repetitive/assembly line
High volumes of standardized goods or services
Continuous
Very high volumes of non-discrete goods
Product and Service
Figure 6.2 Processes
Process Job Shop Batch Repetitive Continuous
Type (flow)
Job Shop Appliance Ineffective
repair
Emergency
room
Batch Commercial
baking
Classroom
Lecture
Repetitive Automotive
assembly
Automatic
carwash
Continuous Ineffective Steel Production
Water purification
(flow)
Product – Process Matrix
Figure 6.2 (cont’d)
Raw Finished
Station Station
Station Station
Station Station
Station
materials 1 22 33 44 item
or customer
Material Material Material Material
In 1 2 3 4
Workers
Out 10 9 8 7
Figure 6.7
Process Layout
Process Layout
(functional)
OT operating
OT operating time
timeper
per day
day
D
D== Desired
Desired output
output rate
rate
OT
OT
CT
CT==cycle
cycletime
time==
DD
Determine the Minimum Number
of Workstations Required
( t)
N=
CT
c d e
0.7 min. 0.5 min. 0.2 min.
Example 1:
Assembly Line Balancing
Arrange tasks shown in Figure 6.10
into three workstations.
Use a cycle time of 1.0 minute
Assign tasks in order of the most number
of followers
Example 1: Solution
Revised
Time Assig Time Station
Workstatio Remainin Eligible n Remaining Idle Time
n g Task
1 1.0 a, c a 0.9
0.9 c c 0.2
0.2 none - 0.2
2 1.0 b b 0.0 0.0
3 1.0 d d 0.5
0.5 e e 0.3 0.3
0.3 - - 0.5
Calculate Percent Idle Time
I
dlet
imeperc
yc
le
P
er
cen
tid
le
tim
e=
(
N)(
CT)
0.8 0.6
c d f g h
1.0 0.4 0.3
Solution to Example 2
a b e
f g h
c d
Bottleneck Workstation
Bottleneck
Parallel Workstations
60/hr. 60/hr.
1 min. 1 min. 1 min.
30/hr.
2 min. 30/hr.
Parallel Workstations
Designing Process Layouts
Information Requirements:
1. List of departments
2. Projection of work flows
3. Distance between locations
4. Amount of money to be invested
5. List of special considerations
6. Location of key utilities
Example 3:
Interdepartmental Work Flows
Figure 6.12 for Assigned Departments
30
170 100
1 3 2
A B C
Any Question.????