Professional Documents
Culture Documents
CHAPTER-1
1
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
The main aim of the organizational study is to acquire the knowledge regarding the
functional as well as the management aspects of an organization. This project is an
organizational study at MYMUL.
To get practical exposure towards the office environment and to know how any
organization departments interact with each other and to develop our views regarding the
organization and present the same in the project with the suggestion. This study helps us
in knowing how the different people of different departments coordinate to accomplish
their organizational goal.
2
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
To get the exposure of the cooperate world and to know how the company works.
The research methodologies applied in the organization study project were the following:
SWOT Analysis
PEST Analysis
The McKinsey 7S Framework
SWOT ANALYSIS:
3
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Here we try to analyze the organizations performance in their core industry with four
variables i.e.
Strength - Companies strength within the industry
Weakness - The different weaknesses of the organization
Opportunities – The opportunities in the market in future
Threats – Threats from the market and competitors
PEST ANALYSIS:
This form of analysis helps us to identify the industry as well as Organization’s
performance comparing to different variables as follows:
Political advantages and disadvantages regarding business performance
Economic and financial condition of the country and the market
Social factors responsible for survival and performance in the market
Technological factors such as innovation and developments in the industry.
INDUSTRY PROFILE:
4
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
GLOBAL SCENARIO
This report analyzes the worldwide markets for Milk in Thousand Metric Tons The report
provides separate comprehensive analytics for US, Canada, Japan, Europe, Asia Pacific,
Latin America, and Rest of World.. Annual forecasts are provided for each region for the
period 2006 through 2015. The report profiles 241 companies including many key and
niche players worldwide such as AMUL (Anand Milk Union Limited), BRF Brasil Foods
SA, Bright Dairy & Food Co., Ltd, CANDIA, China Mengniu Dairy Company Limited,
Dairy Crest Group, Plc., Dairy Farmers Limited, Dairy Farmers of America, Inc., Dairy
Farmers of Britain Limited, Dean Foods Company, Fonterra Group Cooperative Limited,
Harvey Perley Hood, LLC, Inner Mongolia Yili Industrial Group Co., Ltd., Lactalis
Group, Milk Link Ltd., Morinaga Milk Industry Co., Ltd., National Foods, Neilson
Dairy, Nestlé SA, Parmalat SpA, Robert Wiseman Dairies Plc, Robert Wiseman Dairies
Plc, Sanlu Group, and Valio Ltd. Market data and analytics are derived from primary and
secondary research. Company profiles are mostly extracted from URL research and
reported select online sources
5
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
INDIAN SCENARIO:
India’s dairy sector is expected to triple its production in the next 10 years in view of
expanding potential for export to Europe and the West. Moreover with WTO regulations
expected to come into force in coming years all the developed countries which are among
big exporters today would have to withdraw the support and subsidy to their domestic
milk products sector. Also India today is the lowest cost producer of per litre of milk in
the world, at 27 cents, compared with the U.S' 63 cents, and Japan’s $2.8 dollars. Also to
take advantage of this lowest cost of milk production and increasing production in the
country multinational companies are planning to expand their activities here. Some of
these milk producers have already obtained quality standard certificates from the
authorities. This will help them in marketing their products in foreign countries in
processed form.
The urban market for milk products is expected to grow at an accelerated pace of around
33% per annum to around Rs.43,500 crores by year 2005. This growth is going to come
from the greater emphasis on the processed foods sector and also by increase in the
conversion of milk into milk products. By 2005, the value of Indian dairy produce is
expected to be Rs 10,00,000 million. Presently the market is valued at around
Rs7,00,000mn.
6
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Dairy is a place where handling of milk and milk products is done and technology refers
to the application of scientific knowledge for practical purposes. Dairy technology has
been defined as that branch of dairy science, which deals with the processing of milk and
the manufacture of milk products on an industrial scale.
In developed dairying countries such as the U.S.A., the year 1850 is seen as the dividing
line between farm and factory-scale production. Various factors contributed to this
change in these countries, viz. concentration of population in cities where jobs were
plentiful, rapid industrialization, improvement of transportation facilities, development of
machines, etc. whereas the rural areas were identified for milk production, the urban
centres were selected for the location of milk processing plants and product
manufacturing factories. These plants and factories were rapidly expanded and
modernized with improved machinery and equipment to secure the various advantages of
large-scale production. Nearly all the milk in the U.S.A. before 1900 was delivered as
raw (natural) milk. Once pasteurization was introduced, it developed rapidly. Mechanical
refrigeration helped in the rapid development of the factory system of market milk
distribution.
In India, dairying has been practised as a rural cottage industry since the remote past.
Semi-commercial dairying started with the establishment of military dairy farms and co-
operative milk unions throughout the country towards the end of the nineteenth century.
During the earlier years, each household in those countries maintained its ‘family cow’ or
secured milk from its neighbour who supplied those living close by. As the urban
population increased, fewer households could keep a cow for private use. The high cost
of milk production, problems of sanitation etc., restricted the practice; and gradually the
family cow in the city was eliminated and city cattle were all sent back to the rural areas.
Gradually farmers within easy driving distance began delivering milk over regular routes
in the cities. This was the beginning of the fluid milk-sheds which surround the large
cities of today. Prior to the 1850s most milk was necessarily produced within a short
7
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
The Indian Dairy Industry has made rapid progress since Independence. A large number
of modern milk plants and product factories have since been established. These organized
dairies have been successfully engaged in the routine commercial production of
pasteurized bottled milk and various Western and Indian dairy products. With modern
knowledge of the protection of milk during transportation, it became possible to locate
dairies where land was less expensive and crops could be grown more economically.
In India, the market milk technology may be considered to have commenced in 1950,
with the functioning of the Central Dairy of Aarey Milk Colony, and milk product
technology in 1956 with the establishment of AMUL Dairy, Anand. The industry is still
in its infancy and barely 10% of our total milk production under goes organized handling.
8
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Marketing
Federation
Limited
H.J. Heinz Farex, Complan, Glactose, Infant Milkfood, malted Milkfood
Limited Bonniemix, Vitamilk
Britannia Milkman Flavoured milk, cheese, Milk Powder,
Ghee
Cadbury Bournvita Malted food
SWOT ANALYSIS:
STRENGTHS:
1. Market leaders
2. Nandini is a trusted household branded name.
3. The network and the cooperation between all the 13 co-operation units are very
strong.
4. The production of milk product and milk satisfies the consumer need in both
price and quality.
5. Monitoring the quality of milk and milk products of the unions so, nobody can
dissatisfy the consumer.
6. Regularly attending the customer complains
7. Most important is the trust of people on KMF
WEAKNESS:
1. Lack of flexibility in deciding about its operation. And no authority over issues
like pricing offering volume discount etc.
2. No replacement policy, resulting in safe indenting by the agent.
9
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
OPPORTUNITIES:
1. Since the mysore district is under Cauvery basin, perennial greens are available to
the cattle, the cattle management by the women farmers is highly organized,
coupled with existence of good numbers of cross breed milk animals with a
reasonable lactate periods.
2. Because of logical locations MYMUL has a perennial suppliers of milk to tamil
nadu and kerela.
3. At much better price then any other milk unions’ price obtained in Karnataka.
4. Institutional market, bakeries, hotel, etc are not fully tapered and these can
capture preferably by direct marketing. Market milk share of unorganized sector
still remains to be tapered.
5. Diversification into milk products like peda, burfi, lassi, etc.
6. Since KMF is the 3rd largest milk union and biggest in south India, so it has an
opportunity to enter into international market.
THREATS:
1. After liberalization, early barriers in the diary industry cased from new entrance.
2. Private diary procure milk at low cost from producers and sale milk restoring to
un ethic trade practice. It is a marketing war in which union has to fight by rules
10
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
and others i.e private diary’s do not fight by rules. Hence there is no level paying
field for organization with social responsibilities to compete with organization
with purely profit motive.
3. Some private diary’s are selling homogenous milk, which appears rich. The union
cannot homogeneous all its huge quality of milk being sold due to lack of
homogenizing capacity and increases in processing cost.
4. Absence of full proof quality/ adulteration monitoring mechanism by the
government, resulting in proliferation of adulteration/ substandard milk in the
unorganized sector and by private diary’s.
5. Plants of major companies like ITC to enter into the milk market in future the
competition from co-operatives like AMUL, VIJAYA, AAVIN etc.
6. Consumer increasingly expects high quality and service. They perceive fewer
real products difference and show less brand loyalty.
PEST ANALYSIS:
POLITICAL FACTOR:
11
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
ECONOMIC FACTOR:
Consumers on the other hand would not want to buy expensive product or brands
due to presence of local milk men. Competition in India has grown so strong that KMF is
facing difficulties in places In the developing countries and the emerging economies,
where there are political instability, KMF has adopted its company strategy to ensure that
its profitability drive is sustained. Some Products are packaged in small size for low or
regular income earner, for affordability.
SOCIOCULTURAL FACTOR:
The attitude toward foreign product is acceptable
The products are environment friendly and the materials used for packagings are
as per the norms and environment.
TECHNOLOGICAL FACTOR:
The technologies are available at a lower price.
COMFED does not use new methods for communicating to consumers. It uses
the traditional methods.
12
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
The most influential analytical model for assessing the nature of competition in an
industry is Michael Porter's Five Forces Model, which is described below:
13
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
14
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
CHAPTER-2
COMPANY PROFILE
15
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
of the federation is to usher rural prosperity through dairy development. During the last
four decades of cooperative dairy development by KMF, the dairy industry in Karnataka
has progressed from a situation of milk-scarcity to that of milk-surplus.
KMF MILK PRODUCT
“Quality Excellence from Cow to Consumer” – is the motto of the Federation to obtain
better-quality Milk and milk products from our value chain (Procurement to Processing to
Marketing). Thus milk and milk products, under “nandini” brand name, are unmatched
in quality made available to consumers at most competitive prices. In a way Nandini
Milk and Milk Products are “Spreading wealth of health”.
Karnataka Cooperative Milk Producers' Federation Limited (KMF) is the Apex Body in
Karnataka representing Dairy Farmers' Co-operatives. It is the second largest dairy co-
operative amongst the dairy cooperatives in the country. In South India it stands first in
terms of procurement as well as sales. One of the core functions of the Federation is
marketing of Milk and Milk Products. The Brand "nandini" is the household name for
Pure and Fresh milk and milk products.
KMF has 13 Milk Unions throughout the State which procure milk from Primary Dairy
Cooperative Societies(DCS) and distribute milk to the consumers in various
Towns/Cities/Rural markets in Karnataka.
The first ever World Bank funded Dairy Development Program in the country started in
Karnataka with the organisation of Village Level Dairy Co-operatives in 1974. The
AMUL pattern of dairy co-operatives started functioning in Karnataka from 1974-75 with
the financial assistance from World Bank, Operation Flood II & III. The dairy co-
operatives were established under the ANAND pattern in a three tier structure with the
Village Level Dairy Co-operatives forming the base level, the District Level Milk Unions
at the middle level to take care of the procurement, processing and marketing of milk and
16
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
the Karnataka Milk Federation as the Apex Body to co-ordinate the growth of the sector
at the State level.
Coordination of activities among the Unions and developing market for Milk and Milk
products is the responsibility of KMF. Marketing Milk in the respective jurisdiction is
organized by the respective Milk Unions. Surplus/deficit of liquid milk among the
member Milk Unions is monitored by the Federation. While the marketing of all the Milk
Products is organized by KMF, both within and outside the State, all the Milk and Milk
products are sold under a common brand name NANDINI.
EVOLUTION OF KMF:
Karnataka Milk Federation which is most popular as KMF, evolved itself as a premier
and most profitable dairy farmers' organization in the State of Karnataka.
As an agency in 1975 to implement the World Bank Aided Dairy Development Projects,
Karnataka Dairy Development Corporation (KDDC) was formed, the company grew
itself fast and as it spreads the wings of new found rural economic activity - Dairying all
over the State, the genesis of apex cooperative body took the shape of KMF in 1983
encompassing entire State with 13 District Co-operative Milk Unions executing the
various parameters of Dairy activity - organization of Dairy Co-operatives, Milk Routes,
Veterinary Services, Procurement of milk in two shifts of the day, Chilling, Processing of
milk, distribution of milk and also establishment of Cattle Feed Plants, Nandini Sperm
Station, Liquid Nitrogen Supply, Training Centers - as its main stay.
The entire system was reconstructed on the model of now well known `ANAND' pattern
dairy cooperative societies. Eight southern districts of Karnataka was considered initially
with a target of organizing 1800 Dairy Co-operative Societies, four Milk Unions and
processing facilities were set up to the tune of 6.5 lakhs per day by 1984.
Under Operation Flood - II &III, project which started in 1984 & 1987 covered the
remaining parts of Karnataka. Thirteen milk unions are organized in 175 talukas of all 20
districts then and the field work was extended by organizing more dairy cooperative
17
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
societies. The processing facilities i.e. chilling centers, milk dairies and powder plants
were transferred in phases to the administrative control of respective cooperative milk
unions and the activities continued to be implemented by these District Organizations.
Additional processing facilities were created & existing facilities augmented every
decade with the help of Govt. / Zilla Panchayat and NDDB to handle ever increasing milk
procurement without declaring milk holidays. The processing facility as exists at 32.25
lakh liters/day is further strengthened.
OBJECTIVES
To ensure assured and remunerative market round the year for the milk produced
by the farmer members.
To make available quality milk and other premier dairy products to urban
consumers.
To build & develop village level institutions as cooperative model units to
manage the dairy activities.
To ensure provision of inputs for milk production, processing facilities and
dissemination of know how.
To facilitate rural development by providing opportunities for self employment at
village level, preventing migration to urban areas, introducing cash economy and
opportunity for a sustained income.
18
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
of rural producers and millions of urban consumers and in the process achieve a socio-
economic revolution in every hinterland of the State.
UNITS OF KMF:
KMF has the following units function directly under its control:
· Mother Dairy, Yelahanka, Bangalore
· Nandini Milk Products, KMF, Bangalore
· Cattle Feed Plants at Rajakunte / Dharwad/ Hassan
· Nandini Sperm Station at Hessaraghatta
· Pouch film plant at Munnekolalu, Marathahalli
· Central Training Institution at KMF Complex, Bangalore.
· Quality control lab at KMF Complex, Bangalore.
19
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
BRIEF HISTORY
Under the World Bank aided Karnataka Dairy Development Projects, the activities
on Dairy Development were taken up in the year 1975. The Mysore Coop Milk
Producers Societies Union Ltd was established on 23.11.1976, having the jurisdiction
extended to the entire Mysore District and Five Taluks of Mandya District. The Union
undertook the work of organization of Milk Co-operatives in ‘AMUL Pattern’ with the
main objective of socio-economic reformation of the farmers in the rural areas through
Dairying as main subsidiary occupation.
Later the Union was bifurcated into Mysore and Mandya District Co-Operative
Milk Producers Societies Union Ltd from 01.04.1987. Consequent to the bifurcation of
Mysore District into Mysore and Chamarajanagar Districts, this Union is renamed as
Mysore-Chamarajanagar District Coop Milk Producers Societies Union Ltd.
20
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
1. To Provide remunerative market for the milk produced by the rural
farmers throughout the year irrespective of the quantity supplied by
them.
2. First Aid facility at the Society level.
3. Emergency visits to treat the animals on a nominal fee to be collected
from the producers.
4. Cross breeding facility through Artificial Insemination services.
5. Supply of balanced Cattle Feed to the farmers of the Coop Societies at
subsidized rates.
6. Technical guidance and supply of root slips/seeds for Fodder
cultivation by the members of the Coop Societies
7. Effective supervision/extension services through field executives of
the Union.
8. Intensive Coop Education Programs to the Women members of the
Dairy Coop Societies through Coop Development Programme.
Mysore Dairy with the capacity of 10 TLPD was started in the year 1965 under the
control of the Department of Animal Husbandry and Veterinary Services of Karnataka
State, which was transferred to Karnataka Dairy Development Corporation in the year
1974. The capacity was expanded to 60 TLPD in 1980 and transferred to the Karnataka
Milk Federation in 1984. The capacity was expanded to 100 TLPD under the Operation
Flood II and further expanded to 150 TLPD under OF III Programme. As per the
Government policy the Dairy and its Chilling Centres were handed over to MYMUL on
01.06.1987.
BOARD OF DIRECTORS:-
Sri g.somasekhara reddy chairman Karnataka milk federation
21
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
“To march forward with a missionary zeal which will make KMF a trailblazer of
exemplary performance and achievements beckoning other Milk Federations in
the country in pursuit of total emulation of its good deeds.
To ensure prosperity of the rural Milk producers who are ultimate owners of the
Federation.
To promote producer oriented viable cooperative society to impart an impetus to
the rural income, dairy productivity and rural employment.
To abridge the gap between price of milk procurement and sale price.
To develop business acumen in marketing and trading disciplines so as to serve
consumers with quality milk, give a fillip to the income of milk producers.
To compete with MNCs and Private Dairies with better quality of milk and milk
products and in the process sustain invincibility of cooperatives.
22
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
MISSION OF KMF:
Heralding economic, social and cultural prosperity in the lives of our milk
producer members by promoting vibrant, self-sustaining and holistic cooperative
dairy development in Karnataka State.
23
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
24
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
CHAPTER-3
ORGANISATIONAL DESIGN
25
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
ORGANISATION:
FORMAL ORGANIZATION:-
It refers to the planned structure of jobs and positions with clearly defined objectives and
functions. It is consciously created by top management for the accomplishment of
enterprise objectives. It is made up of official relationships and channels of
communication. Formal structure is governed by established rules and procedures.
Formal organization tends to be stable and predictable. Thus, it is represented in the
organization chart and manual of the enterprise.
INFORMAL ORGANIZATION:-
Informal organization arises from the personal and social relations of people. It is not
formally designed but develops spontaneously out of interactions between persons. It is
influenced by personal attitudes, likes and dislikes. Informal relations cut across formal
channels. People working together in an enterprise frequently come into contact and
develop personal or social relations outside the formal structure.
26
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
27
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
TYPES :
28
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
4. FUNCTIONAL ORGANIZATION:-
Line and staff organization is a combination of line and functional structures. Under
it, line authority flows in a vertical line in the same manner as in the line organization.
In addition, staff specialists are attached to line positions to advise them on important
matters. These specialists do not have power of command over subordinates in other
departments. They are purely of advisory nature. Thus, staff positions are created to
support the line managers. Every staff specialist, however, has line authority over the
subordinates in his own department.
29
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
CHAIRMAN
M.D. KMF
MD Bangalore MD Mandya
MD Belgaum MD Mysore
MD Bijapur MD Bellary
MD Dakshina Kannada MD Shimoga
MD Dharwad MD Tumkur
MD Gulbarga
MD Hassan
MD Kolar
REVIEW OF THE ORGANISATION STRUCTURE
30
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
At the end we can say that the organization structure of KMF is quite complicated as
there is a huge man power is employed. We can also say that the departments are mixed
to a very high degree and it seems as if the entire structure is intertwined into each other.
But in spite of this we can see that there is a high degree of synchronizing. This the basic
need for smooth running of such a huge organization employing more than a two
thousand workers. The chain of command has to be followed without any doubt. This in
turn needs a high degree of managerial skills and discipline. The entire chain fails in case
of one slip. Hence the organization has a delicate but very well maintained organization.
31
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
CHAPTER-4
AND
PROCESSES
ADMINISTRATION DEPARTMENT:
32
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
ADMINISTRATION
DEPARTMENT
ATTENDER SECUTRITY
OFFICERS
It is the main department In the MYMUL. It covers all the section of the C0-operative in
case of overall administration. This department acts as the HR department and takes care
that the employees are satisfied with their present work and are working efficiently with
their respective authority. It looks after the welfare schemes of the employees of the
whole dairy. There are totally 3 employees working in the department . one is supervisor,
and the other two are helpers or subordinates. The employees are given a pair of shoes,
uniform, raincoats, etc.., once in a year. All these kind of allowances act as a source of
motivation to the employees. At MYMUL, there are permanent workers and labors and
also contract labors. Contract labors are paid daily wages and a separate register is
maintained for them. The general shift of the dairy is from 9.30 am to 5.30pm.
PURCHASE DEPARTMENT:
33
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
PURCHASE DEPARTMENT
MANAGER
ASSISTANTS
GRADE 1
HELPER
Purchase department purchases all materials required by the organization. Its main
function is to purchase good quality milk at competitive rates from the milk suppliers.
Functions:
34
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Process:
Farmers
DCS
MYMUL
The farmers milk the cattle and take the milk to DCS (dairy Co-operative societies) and
then milk is tested for FAT for both cow and buffalo.
The milk collected at DCS centers are picked up by milk vans and taken to the main
dairy. Then it is weighted there and FAT and SNF are again tested and then send for
pasteurization. The money paid by main dairy to the societies based on the FAT and SNF
content of milk.
For more milk procurement and milk production, balanced cattle feed is essential. For
that reason MYMUL is supplying balanced food i.e.., cattle feed and mineral mixture at
reasonable prices I the village itself at their DCS. The price of the mineral mixture is
rs.30/kg. and tribal people where they finance tribal’s for cows, cattle feed, etc..,
MINERAL MIXTURE:
PERCENTAGE
COMPOSITION (%)
CALCIUM 19.80
PHOSPHORUS 9
35
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
ZINC 1.62
COPPER 0.25
LENDERS/LABORERS 11,369
OTHERS 11,698
TOTAL 70,111
Average procurement
36
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
MARKETING DEPARTMENT:
MARKETING DEPARTMENT
Departmental Hierarchy:-
Marketing department comprises of departmental head and further
divided into two categories and further into officers then to superintendents.
Salesmen and dispatchey. The hierarchy is as under.
Marketing Department:
Manager
(Marketing)
Dy Manager
(Marketing)
Asst Manager
(Marketing)
37
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Officers
Suptd
Marketing Asst-1
Marketing Asst-2
Marketing Asst-3
Helpers
38
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Promotional Activities:-
39
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Franchisee Outlets 34
Milk Parlors 22
Day Counters 138
Transport cum Distributors 17
Number of
Distribution Routes
Retailers
W holesale Dealers
Franchisee Outlets
Milk Parlors
Day Counters
Transport cum
Distributors
FINANCE DEPARTMENT:-
FINANCIAL MANAGEMENT
Joint Director
40
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Deputy Director
Assistant Director
Superintendent
Accountant Assistant
Grade - I
Grade - II
Grade – III
FUNCTION:
The finance department in mysore dairy work as a blood for the whole plant. The
main function of this department is to take care of bill passed and brought to paper
income and profit & loss account statement and annual balance sheet. The finance
department gets funds extremely only from NDDB. They provide fund only for
expansion purpose and purchase of fixed capital like plant and machinery,
Building...etc.., on long term loan basis. The working capital is provided by the Internal
working capital (depends upon procurement of milk,i i.e., producer).
The capital structure of union consist of share capital collected from farmers in the form
of shares. The authorized capital as on 31.3.10 of the dairy is 447.04 lakh. They do not
have any subscribe capital. Every day the cash book is maintained to record the cash
41
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
receipts and cash payments of the day. The cheque received is also enter in the book later
and this information is feed in to the company to recorde. Tally software is used in a
accounts. For every payment to the societies is made on weekly basis. The staff salary is
made on monthly basis according to attendance. The tax is not paid for milk and lassi,
only paid for pedas, ghee and cattle feeds, jammons,ice creams etc.., apart from daily
activity, the P & I activity, AH activity, training activity, laboratory etc, are passed
through here i.e ,all expenses related to this section are passed for payment in this
department. The book initially as cash book , cash book to monthly ledger , monthly
ledger to annual ledger receipt and payment accounts receipt and payment accounts to
trading and p/l account, finally balance sheet is prepared.
42
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Administration Superintendent
Administration Assistant-I
Helpers
Peons
Classification of Employees
43
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Functions:-
1. Recruitment of candidates
2. Selection of best suited and right person
3. Training and development of employees
4. Framing of rules
5. Creating a good working environment
6. Motivating the employees to work hard
7. Maximizing the performance of employees
8. Maintenance of records
9. Maintenance of industrial relations
10.Employee Service and Benefits
11.Compensation
12.Personal Audit
Recruitment
Procedure of appointment
If a post is to be fulfilled by competitive examination, then after
giving adequate publicity in the leading Kannada newspaper and one
of the national dailies (as the appointing authority may determine).
The appointment procedure will be carried in the order of merit
44
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
HR Practices of MYMUL:-
The following are the HR practices of MYMUL:
1. House rent Allowance:-
It is allowance provided to all permanent employees at the rate
of 13% of basic pay.
2. Conveyance Allowance:-
Companies provide conveyance facilities to each employee
from the place of residence to the place of work. MYMUL also
provides this allowance because it is situated 11 km away from
Mysore. Conveyance allowance of Rs. 225/month for persons owning
Scooters/Motorcycle, Rs. 500 for moped where as Rs 1000 for other
will be given.
3. Shift Allowance:-
45
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
5. Gratuity:-
46
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
the company and thus total amount will be paid to the nominee of the
workmen.
7. Medical Reimbursement:-
Canteen facilities
Festival allowances
Heat allowance
Attendance allowance
47
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Promotions:-
Manager Dairy
48
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Operator Helpers
Helpers
49
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
The production procedure at MYMUL is done under different stages. They are as
follows.
MILK PROCESS:
DCS
Chilling
Storing
Pasteurization
Separation 50
Homogenization
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
1.Collection of Milk:-
In this stage, the milk is brought from the various DCS to the main dairy in a can
containing 40 liters capacity in the vehicles. The cans are marked with two different
colors to differentiate between Cow and buffalo milk. The red colour is used for Buffalo
milk and green or Blue colour is used for cow milk. Once the milk is brought to main
dairy, it undergoes for testing of FAT and SNF.
2.Testing:-
51
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
A man at the dock station checks the acidic nature of milk by smelling or tasting
the raw milk. If the tasted milk had bad odors, then the dairy will pay lower rate
to such society members than the normal rate.
Extraneous matter appearance-
This test is conducted by the chemist. The chemist checks for the two aspects,
mainly whether the milk is contaminated or not and milk is in liquid form or curd
form. He also checks for any extraneous matters like dust,flies,etc.., which lead
to the spoilage of milk.
Acidic test –
The payment to the suppliers o DCS depends mainly on FAT and SNF content in
the raw milk. The supplier may add sugar to the milk so as to increase the FAT
and SNF content. Hence, to avoid this adulteration, the acidic test is conducted.
In this process,10 ml. of milk is shaken in a test tibee and 1ml. of hydrochloric
acid . few crystals of resorcinol are mixed into it. The solution is shaken well and
is heated for 5 minutes. If the solution is turned into orange colour, it is demanded
that sugar is mixed to it.
In this stage, the heating of milk is done at 72C in seconds and it is cold in less than
4C. when it is passing through pasteurization , the cream is removed depending on the
quality of the milk required(standardization).
52
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
6.Storing-
After packing, the milk is arranged in crates. Each cater contain 10 liters of milk. The
caters are stored in cold room which has a temperature of about 5C. or below.
QUALITY CONTROL:
Introduction: -
Quality Policy: -
53
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Functions: -
Manager (Q.C)
Dy Manager
54
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
Asst Manager
T.O
Chemist-1
Chemist-2
Chemist-3
Helpers
55
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
milk water quantity is more in the milk the lactometer will immerse
inside.
MBRT test and methylene blue radiatic Test.
Acidity Test.
PFA Test and Prevention of food Adulteration Test.
CHAPTER-5
56
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
FINDINGS, CONCLUSIONS
&
RECOMMENDATIONS
FINDINGS
it was found that response the majority of nandini customers are under
the average age group of 30-40.
It is found that majority of the response have income 5k to 10k.
It is found that maximum number of response agree that the product is
economical.
It is found the response want to buy the products always, on though
there is change in price.
It is found that the response believe that the product is worth for their
money.
It is found that maximum response don’t want to substitute nandini
with any other brand.
57
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
58
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
CONCLUSION:
In less span of time, many new companies are entering the market. The employees and
customers may get attracted towards the new companies. Therefore the ultimate
challenge for MYMUL would be to maintain confidence and trust of its employees and
customers. By doing this it will deliver employee satisfaction as well as customer
satisfaction.
To conclude with it was a nice experience in MYMUL, Mysore. I really came to know
what it takes to create and maintain an organization and its customers to give them a
satisfaction. Moreover all the staff of the organization provided me with the relevant
information which made a good learning experience.
BIBLIOGRAPHY:
www.kmfnandini.corp
www.nddb.com
company manuals
Annual report
Company Journals
Discussion with Department heads
59
MATS INSTITUTE OF MANAGEMENT AND ENTERPRENURESHIP
60