Professional Documents
Culture Documents
NON-VERBAL COMMUNICATION:-
COGNITIVE SKILLS
1. Situational Analysis
2. Critical thinking
3. Lateral thinking
4. Creative thinking
EMOTIONAL INTELLIGENCE
1. Self awareness
2. Self control
3. Self motivation
4. Empathy
5. Relationship skills
6. Exercises on Johari window
SELF ESTEEM
1. Competence
2. Confidence
3. Mastery
4. Achievement
5. Independence
6. Self Regard
EMPLOYABILITY
1. Selection procedure; Methods of selection followed by different
companies.
2. Interview techniques; Mock interviews, Stress interviews.
3. Group discussion:
a) Participates as an effective member of a team.
b) Exhibits leader ship abilities and Team building.
c) Possesses flexibility and adaptability
d) Group dynamics
e) Intra group dynamics
f) Inter group dynamics
g) Evolution of a group into a team
1. Psychological test : Aptitude, Logic and Reasoning
LIFE SKILLS
1. Social behavior
2. Social norms
3. Ethics
4. Values
5. Positive work ethics
6. Desire to learn
7. Responsibility
8. Integrity / Honesty
9. Good Attitude
10.Motivation
PEOPLE SKILLS
1. Effective listening
2. Managing stress
3. Probing skills
4. Work place creativity
5. Persuading techniques
6. Questioning Techniques – Close end , Open end questions and Answers
7. Role perception
RFFERENCES: