Professional Documents
Culture Documents
Communication 1. Listening skills 2. Interpersonal skills 3. Negotiations skills 4. Interviewing skills 5. Group communication 6. Making presentations 7. Letter writing skills (Regular letters, pleasant & unpleasant letters, effective memos, reports) 8. Managing data & use of graphics
Time management 1. Importance of Time Mgmt. 2. Analysis of time. 3. Need for planning. 4. The Matrix of TM. 5. The 6 techniques of TM 6. Controlling the time wastage activities.
Stress management 1. Understandin g the concept of stress. 2. Internal & external stress. 3. Types of stress. 4. Effects on stress. 5. Stress & Burnout & Steps to handle burnout. 6. Strategies to fight the stress. 7. Importance of work life balance. 8. Importance of spirituality in personal & professional life. 9. How to manage
Emotional intelligence 1. The fundamentals of EI. 2. The various types of emotions. 3. Components of EI. 4. Impact of EI in work place. 5. Managing EI in work place. 6. EI & Career development. 7. Application of EI in work place. 8. Guidelines for development of EI in work place.
Creativity in Management 1. Innovation & creativity. 2. Science of creativity. 3. The various traits in creativity. 4. Stages in creativity. 5. Developing & enhancing creativity The techniques to enhance creativity. 6. The concept of 6 thinking hats of Dr. Edward de Bono. 7. The mind mapping technique of Tony Buzan.
Leadership & change management 1. The 9 faces of a leader. 2. Developing leadership skills. 3. Visioning skills 4. Persuasion skills. 5. Motivationa l skills. 6. Conflict resolution skills. 7. Change manageme nt skills. 8. Crisis manageme nt skills. 9. Risk manageme nt skills.
stress.