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    mohsin13
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    The document is a questionnaire about the role of knowledge management (KM) in small and medium enterprises (SMEs), specifically Bry-Air Asia Pvt Ltd. It asks questions to determine if the company currently uses KM practices, has a KM system installed, and if employees are aware of KM. It then provides a scale to rate statements about how KM impacts decision making, productivity, sharing best practices, innovation, collaboration, communication and learning within the organization. Respondents are asked to indicate their level of agreement with each statement regarding KM's effects. The purpose is to research the contribution of KM to SME performance.

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    The document is a questionnaire about the role of knowledge management (KM) in small and medium enterprises (SMEs), specifically Bry-Air Asia Pvt Ltd. It asks questions to determine if the company currently uses KM practices, has a KM system installed, and if employees are aware of KM. It then provides a scale to rate statements about how KM impacts decision making, productivity, sharing best practices, innovation, collaboration, communication and learning within the organization. Respondents are asked to indicate their level of agreement with each statement regarding KM's effects. The purpose is to research the contribution of KM to SME performance.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4K views3 pages

    Sample Questionnaire

    Uploaded by

    mohsin13
    The document is a questionnaire about the role of knowledge management (KM) in small and medium enterprises (SMEs), specifically Bry-Air Asia Pvt Ltd. It asks questions to determine if the company currently uses KM practices, has a KM system installed, and if employees are aware of KM. It then provides a scale to rate statements about how KM impacts decision making, productivity, sharing best practices, innovation, collaboration, communication and learning within the organization. Respondents are asked to indicate their level of agreement with each statement regarding KM's effects. The purpose is to research the contribution of KM to SME performance.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Sample Questionnaire - Role of Knowledge Management in SME

    (Bry-Air Asia Pvt Ltd)

    The major objective of this survey is to find out the Role of Knowledge Management and its contribution to
    the performance of SME (bry-air). The information collected is only for research purpose and will be kept
    confidential.

    PART 1

    This part consists questions related to current Knowledge Management practices adopted by Bry-Air Asia pvt
    ltd (If any).Questions are in the form of YES or NO. According to your opinion please put (O) symbol in front
    of the option that best suit your organization.

    1. Does your organization follow Knowledge Management practices?

    (a)YES (b) NO

    2. Have you installed any Knowledge Management systems in your organization?

    (a)YES (b) NO

    3. Is your personnel well aware about the Knowledge Management practices followed in your
    organization?

    (a)YES (b) NO
    PART 2

    Description of Rating Scales

    Value Meaning Assigned


    Strongly Agree You are in agreement with the
    statement to a very high extent
    Agree You believe that statement is true
    to some extent
    Disagree You believe that statement is not
    true to some extent
    Strongly Disagree You totally disagree with the
    statement
    Don’t know/Cant say(Dn/Cs) You do not know about it or can
    not say

    Following are the statements that reflect the effects of Knowledge Management system in an organization.
    According to your opinion please put (O) symbol in front of the suitable option.

    1. .The KM system helps in fast and better decision making related to do your job.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    2. .KM helps in enhanced productivity or service quality.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    3. .Implementing KM results in sharing best practices.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    4. .KM makes it easy to enter different market types internationally.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    5. .KM helps in increased innovation by the employees.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree
    6. Application of KM system results in increased market share.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    7. KM results in enhanced collaboration within the organization.


    Strongly Agree Disagree Strongly Dn/Cs
    Agree Disagree

    8. KM helps to address the communication gap in the organization among different departments.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    9. .KM helps in constant and continuous transformation of individual learning to organizational


    Learning and vice versa.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    10. KM helps in achieving better revenue.

    Strongly Agree Disagree Strongly Dn/Cs


    Agree Disagree

    Department: Designation:

    Thank You for your time and thoughtful responses

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