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CHAPTER I
Continual Improvement and Statistical Process Control
Six Points
Prevention Versus Detection
A Process Control System
Local Actions And Actions On The System
Process Control and Process Capability
Control vs. Capability
Process Indices
The Process Improvement Cycle and Process Control
Control Charts: Tools For Process Control and Improvement
How do they work?
Approach:
Effective Use and Benefits of Control Charts
CHAPTER II
Control Charts
Introduction:
Variables Control Charts
Attributes Control Charts
Elements of Control Charts
CHAPTER II - Section A
Control Chart Process
Preparatory Steps
Control Chart Mechanics
Establish Control Limits
Interpret for Statistical Control
Extend Control Limits for Ongoing Control
CHAPTER II - Section B
Defining "Out-of-Control" Signals
Point Beyond a Control Limit
Patterns or Trends Within the Control Limits
Special Cause Criteria
Average Run Length (ARL)
CHAPTER II - Section C
Control Chart Formulas
Average and Range Charts
Median and Range Charts
Individuals and Moving Range Charts (X, MR)
Control Charts for Nonconforming Items 24
Proportion Nonconforming (p Chart)
Number of Nonconforming Chart (np Chart)
Number of Nonconformities per Unit Chart (u Chart)
Number of Nonconformities Chart (c Chart)
CHAPTER III
Other Types of Control Charts
Introduction
Probability Based Charts
Short-Run Control Charts
Charts for Detecting Small Changes
Figure III.7: EWMA Chart of Viscosity
Non-Normal Charts
Multivariate
Other Charts
Regression Control Charts
Residual Charts
Autoregressive Charts
Zone Charts
CHAPTER IV
CHAPTER IV - Section A
Definitions of Process Terms
Process Measures for Predictable Processes
Indices — Bilateral Tolerances
Figure IV.3: Comparison between a Predictable and Immature Process
Indices — Unilateral Tolerances
CHAPTER IV - Section B
Description of Conditions
Handling Non-Normal and Multivariate Distributions 41
Relationship of Indices and Proportion Nonconforming
Non-Normal Distributions Using Transformations
Non-Normal Distributions Using Non-Normal Forms
Multivariate Distributions
CHAPTER IV - Section C
Suggested Use of Process Measures
The Loss Function Concept
Alignment of Process to Customer Requirements
Effects of Subgrouping
Autocorrelated Data
Multiple Stream Process Example
Effects of Sample Size on Indices
Time Dependent Processes
Repeating Patterns
APPENDIX C
Selection Procedure for the Use of the Control Charts Described in This Manual
APPENDIX D
Relationship Between Cpm and Other Indices
APPENDIX E
Table of Constants and Formulas for Control Charts*
APPENDIX F Capability Index Calculations Example
Data Set:
Analysis
Diameter Statistics:
Conclusion:
APPENDIX G
Symbols Terms Used in This Manual
Symbols as Used in This Manual
APPENDIX H
APPENDIX I
Standard Normal Tables
INDEX
S.P.C. Manual User Feedback Process
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