Subject: How to change the contact that is tied to a specific address to only b

e tied to the customer level?

Doc ID: 796632.1 Type: HOWTO
Modified Date : 30-MAR-2009 Status: PUBLISHED
In this Document
Goal
Solution
References

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Applies to:
Oracle Receivables - Version: 11.5.10.2
Information in this document applies to any platform.
Goal
How to change the contact that is tied to a specific address to only be tied to
the customer level?

Solution
A1: There is not a way using the standard functionality. Using the standard way
could be inactivate
the contact tie to the Site and create a new one tie to the customer level.
There is a way using a TCA-API, but this is not a standard way because that is t
ouching the
datamodel. That API must deleting the reference for the site value in HZ_CUST_AC
COUNT_ROLES and HZ_ORG_CONTACTS. The problem for this is: If there is a contact
point tie to the contact, that
information will not be moved. In that cases need to review an API that updates
HZ_CONTACT_POINTS and HZ_CUST_CONTACT_POINTS.
Review the TCA-API Manual to know how to do that and to review what is the speci
fic API to use.
Enhancement Request (ER) 8374113: CHANGE THE CONTACT THAT IS TIED TO A SPECIFIC
ADDRESS TO THE CUSTOMER LEVEL was logged for this desired functionality
243109.1