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Useful Phrases and Vocabulary for Customer Service

Useful Phrases and Vocabulary for Customer Service

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Published by Maura Silva

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Published by: Maura Silva on May 10, 2011
Copyright:Attribution Non-commercial

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01/08/2013

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ESCOLA PROFISSIONAL DA APRODAZ
ESCOLA PROFISSIONAL DA APRODAZ
Rua dos Mercadores nº 76, 9500-092 Ponta DelgadaTelefone 296 285 461
Fax 296 285 463E-mail: geral@aprodaz.com
Formador:Carlos CunhaFormanda:Maura SilvaCurso:Técnico Comercial  Ano formativo:2011
 
 
ESCOLA PROFISSIONAL DA APRODAZ
ESCOLA PROFISSIONAL DA APRODAZ
Rua dos Mercadores nº 76, 9500-092 Ponta DelgadaTelefone 296 285 461
Fax 296 285 463E-mail: geral@aprodaz.com
INDEX
 
 
 
ESCOLA PROFISSIONAL DA APRODAZ
ESCOLA PROFISSIONAL DA APRODAZ
Rua dos Mercadores nº 76, 9500-092 Ponta DelgadaTelefone 296 285 461
Fax 296 285 463E-mail: geral@aprodaz.com
Basic socializing on a meeting
Greetings and introductions
Good Morning / Afternoon.Can I help you?May I introduce myself?
I´m Julie Morris from DMT Company…
 Nice to meet you. I´m John Stone
 It´s nice to meet you, too.You must be Mr. Smith.It´s nice to finally meet you face to face.It´s nice to meet you, too.I
´d like to introduce you to…
 
Peter, this is…
 
Small talk questions
How was your trip/journey/flight?Did you find us OK?Did you have any trouble finding us?This is the first time in Ponta Delgada/ here?So, have you ever been to Lisbon before?So, how´s your hotel? Everything OK?Great weather, isn´t it?How was the weather in London?Are you interested in Tennis/ sports?

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