Telecom, Media & Entertainment
the way we see it
Digital Renewal: Addressing Transformational Challenges and the Monetization Conundrum
The Telecom, Media & Entertainment (TME) industry aces a series o challengesboth in growing the top line by nding new sources o revenue growth andalso increasing operational eciency to enhance margins. These challenges,while not new, are increasing as a result o the continually evolving consumerdemand, rapid technology developments, new business models, and increasingcompetition. The rise in data usage, uelled by the prolieration o mobile devicessuch as smartphones and tablets, is exerting tremendous strain on the network o operators. In addition there is the challenge o operators to eectively monetizethis rapidly growing data trac. New business models and non-traditionalcompetitors are also increasing competition in the industry. In order to eectivelytackle these transormational challenges, telecom players have adopted anumber o diverse measures aimed at renewing customer relationships, networkinrastructure, operations, IT systems, and product management. We have assessedthese responses here calling it Digital Renewal.