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, The Metropolis Tower, 10 Metropolis Drive, Hung Hom, Kowloon, Hong Kong Tel: (852) 2369 0335 Fax: (852) 2724 5733
Network Communications
NECs Communications system, including the PBX and IP-PBX, has the ability to bundle with other business solution to improve communications efficiency for SME to MNC. NECs Unified Communications (UC) defines products to enhance individual, workgroup and organizational productivity by enabling and facilitating the control, management, integration and use of multiple enterprise communications methods. UC bridges the gap between telephony and computing to deliver real time messaging, voice and conferencing to the desktop environment. NEC Contact Centre Solution links the applications from the front-end to back-end with CTI technology. These features including interactive voice response (IVR), fax-on-demand (FOD), automatic call distribution (ACD), and help desk pop-up screen integration to enterprises. It also facilitates operators or agents to learn the request from customer proactively in a real-time basis as well as to manage all outbound calls intelligently for business exploration. These data captured and recorded are able to expand to CRM.
Security Solution
NECs security solution runs on the biometrics platform further enhance the experience of users on traditional physical security. With our experience of over 40 years in biometrics, we develop biometrics security to commercial and government sector. NECs face recognition technology has been adopted in Japan and around the globe including countries like Hong Kong and Chile, for police solutions, immigration systems and amusement parks. Security solution adopts in commercial sector is also widely used as access control, membership verification or identity proof. In terms of a world-wide evaluation project carried out by the National Institute of Standards and Technology (NIST), commissioned by the U.S. Department of Homeland Security, NEC is awarded first place ranks in speed and accuracy for various fingerprint, palm print, and partial print matching technologies in 2004 and Still-face Dataset of the NIST Multiple biometrics Grand Challenge in 2009.
Enterprise Solution
Enterprise faces different challenges in solving business complexity while reducing cost. The aim is to smooth out the business process and automate the procedures. With the close partnership with SAP, NEC is able to provide a series of professional consulting services to enterprises at a cost effective and efficient way.
Facility Management
With a team of professionals, NEC provides one-stop service to the customer. The job including workspace planning & fit-out; enterprise solution & service; business consulting & outsourcing service; IT infrastructure & data network solution; IT platform & unified communications; security & surveillance; audio, video & display solution, and maintenance & technical support.
Industrial Solution
Law Enforcement Solution Border crossing through land, sea and air are the major control points where Government protects the safety of their homeland. A balance of safe, secure, and quick access need to be considered. Leveraging the biometrics technology, NECs Automatic Border Control (ABC) consists of Automated Passenger Clearance (APC), and Automated Vehicle Clearance (AVC) helps tighten up security while speeds up automated clearance processes. Banking & Finance NECs Real Time Audio Recording System not only records the conversations conducted during the risk assessment and sales process of investment products, it also aims at protecting both banks and customers assets and benefits. This System records all contents from different means and saves them directly onto a centralized voice recording server owned by the banks and financial institutes. Hospitality Solution Majority of the service in hotel relies heavily on the Hotel Communication System. Ever since the popularity of IP deployment in hotels, communications & information as well as entertainment are important to excite user experience. NEC offers IPTV solutions to hotels with the integration of information and entertainment, forming infotainment services. Retail Solution NEC has extensive experience in retail solution from hardware supply to software development. Customer and transaction data can be captured and analysis, enabling the retailer to gain insight about the relationship on consumer, product and their shopping behaviours. Fleet Management Solution NECs fleet management solution allows organization that rely on transportation be able to visualize its business to improve its efficiency, productivity and at the same time, to reduce cost. The basic function in fleet management systems is the vehicle tracking component with GPS based. Once vehicles location, direction and speed are determined from the GPS components, this information will be transmitted to a Fleet Management software application. Telecom Carrier Being one of the key players in the Mobile Solution industry, NEC supplies mobile related applications, such as the Mobile Internet Platform, which allows a wide range of systems to be integrated with the Mobile Operators Portal easily. The Platform realizes smooth transfer of multimedia content and Internet information to Mobile Users. NEC supplies and deployed AM Series Multi-Service Access Node to fixed-line operators. This Equipment enables IPTV and xDSL broadband services to all respective households. NEC also supplies various kinds of long haul and short haul optical & radio point-to-point transmission equipments. Tel: (852) 2369 0335 Fax: (852) 2724 5733 Email: solutions@nechk.nec.com.hk URL: www.nec.com.hk