\u2022Why focus on Process?
\u2022Background \u2013 Why use a Model?
\u2022Comparisons with SW-CMM v1.1, SE-CMM, and
\u2022Process Areas Overview
Everyone realizes the importance of
having a motivated, quality work force
can\u2019t perform at their best
when the process is not
understood or operating
\u201cat its best.\u201d
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