Logistics Handbook for Relief and Development. The 1980's stressed the need for quality,whereas the 1990's have seen the emergence of the supply chain management and themillennium trends on e-business or IT enabled supply chains.
CM formerly known as logistics management now includes more aspects apart from tthelogistics function. SCM is one of the most powerful engines of business transformation that basically means delivering the right product to the right place at the right time and at theright price. SCM is the one area wherein much operational efficiency can be gained, therebyreducing organizations costs and enhancing customer service. The evolution is towardsinternet-based application for SCM.
radually, the marketing people started giving greater emphasis to distribution, giving rise tophysical distribution management or in today's parlance 'outbound transportation'. This wasdifferent from the demand creation side of marketing.
n 1991, the international Council of Logistics Management (CLM), defined logistics as "
the processof planning, implementing, and controlling the efficient, effective flow and storage of goods,services, and related information from the point of origin to the point of consumption for thepurpose of conforming to customer requirements
ome of the terms like logistics, inbound logistics, materials management, physical distribution,supply chain management seem to be used interchangeably. Very briefly, inbound logistics coversthe movement of material, components and products received from the suppliers. Materialsmanagement describes the material handling part of the movement of the material and componentswithin the factory or firm. Physical distribution, refers to the movement of the finished goodsoutward from the end of the assembly line from the shipping or dispatch department. Logisticsdescribes the entire process of material and products moving into, through, and out of a firm.Finally as of today, it is the Supply Chain Management that is conceptualized as something evenlarger than logistics, that links logistics more directly with the user's total communications network and with the firm's engineering staff. It is sufficient to know this much at the present juncture onsupply chain management, as in the chapter Process View of SCM where we will explore different views on supply chain management.
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Q2.Customer service is vital for Logistics operations. Discuss.
Q3.“The utility of forecasts can be enhanced through collaborative forecastingamong supply chain partners.” Explain?
Q4.Lack of co-ordination in a Supply Chain leads to deterioration of service and an
increase in cost within the Supply Chain.” Explain