QUESTIONNAIRE 2

1. What investment do you prefer the most? FIXED DEPOSIT GOVT BONDS INSURANCE MUTUAL FUND EQUITY BULLION

2. Reason for buying insurance policy? TAX BENEFIT INVESTMENT SECURITY SAVINGS

3. Which factor attracts you the most while buying a policy? RETURNS PREMIUM AMOUNT INCREASE IN COVER

4. Which insurance policy you prefer the most? ENDOWMENT POLICY TERM POLICY PENSION PLAN MONEY BACK ULIP CHILDREN PLAN

5) How satisfied are you with the premium you are paying for the plan? STRONGLY SATISFIED SATISFIED NEUTRAL UNSATISFIED STRONGLY UNSATISFIED.

6) Please specify the current insurance policy you own or bought for someone?

7) How likely would you recommend the insurance policy? STRONGLY RECOMMEND MAY BE NEUTRAL DONT RECOMMEND STRONGLY DONT RECOMMEND.

8) If you or any family member had claim benefits from insurance policy, tell us how satisfied you were with the process of registering the papers required for proof? STRONGLY SATISFIED SATISFIED NEUTRAL NOT SATISFIED STRONGLY UNSATISFIED

9) The insurance policy you purchased, did it meet your requirements and expectations in returns? STRONGLYSATISFI ED SATISFIE D NEUTRA L NOTSATISFIE STRONGLYUNSATISFI D ED

10) If you or any of your family members had grievances against the claim not being provided, how satisfied were you with the grievance department? STRONGLY SATISFIED SATISFIED NEUTRAL NOT SATISFIED STRONGLY UNSATISFIED

11) Does your insurance agent regularly consult you regarding your requirements? STRONGLY SATISFIED SATISFIED NEUTRAL NOT SATISFIED STRONGLY UNSATISFIED

12)While comparing the ideal insurance policy like (LIC JEEVAN ANAND) to the one you purchased. Do you agree that your product is as good as ideal product? STRONGLY AGREE AGREE NEUTRAL DO NOT AGREE STRONGLY DISAGREE

13) Do agree that insurance policy is a necessity and not just a tax exemption tool? STRONGLY AGREE AGREE NEUTRAL DO NOT AGREE STRONGLY DISAGREE

14)Are you likely to repurchase more policies from your insurance providing company ? YES NO

15) Were you altogether satisfied with service quality you received from insurance provider?

YES

NO

Thank you for your valuable time.