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CHNG 1: GII THIU CNG TY PHT TRIN NGUN NHN LC LE&ASSOCIATE

1.1 Gii thiu qu trnh hnh thnh v pht trin ca Cng ty - Gii thiu cng ty: Cng ty chnh thc c thnh lp vo ngy 06 4 2001. Tn chnh thc ca cng ty: Cng ty C phn Le & Associates (L&A) a ch: 19M Nguyn Hu Cnh, Phng 19, Qun Bnh Thnh, Tp.HCM. in thoi: (84.8) 5445 6626 5445 6628 Website: www.l-a.com.vn Email: contact@l-a.com.vn Fax: (84.4) 6285 0506 thi gian lm vic: Ngy lm vic: T th 2 th 6 Thi gian lm vic: Sng: 8:00 12:00; Chiu: 13:00 17:30 - ngha tn gi: Le &Associates Le &Associates (tc l L v Cc Cng S) mang mt ngha su sc m ngi sng lp cng ty tm s: Lun xem nhng ngi lm trong cng ty d cng v no cng nh l ngi cng s thn thit m mnh lun tin tng v tn trng
- Tm nhn:

Tr thnh nh cung cp gii php nhn lc ng tin cy v thnh cng nht Chu , vt trn nhu cu ca khch hng bng nhng n lc sng to, tn tm v ti nng.
- S mnh:

Gia tng hiu qu u t vo ngun nhn lc ca khch hng

- Gi tr ct li:

Mong i v chnh mnh cng l mong i ca khch hng: PRIDE (NIM T HO) Ch thch PRIDE:

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Bo co thc tp tt nghip P = Professional: Chuyn nghip R = Responsible : Trch nhim I = Initiative D = Dedicated E = Enduring : Sng to : Tn tm : Bn b

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- ngha Slogan Le & Associates

A venue 4 value - Ni gi tr nhn ln L&A cam kt s lm cho khch hng t c hiu qu cao nht vi mt chi ph u t thp nht, khng ch c 1 vn, 4 li m cn c nhn ln nhiu ln na. Qu trnh thnh lp cng ty: 4/2001: Thnh lp vi 5 nhn vin Gm c Dch v Tm kim v Tuyn chn 2002: Ra i thm dch v Thu ph nhn lc 2004: Phat trin thm 02 dich vu v o to v T vn Qun tr doanh nghip 2006: Ra mt trang web mang cng ng ngh nghip Motibee.com 2007: Phat trin thm DV T vn Chin lc ng thi chuyn i hnh thc doanh nghip t cng ty TNHH sang Cng ty C phn 2009: Tch mang truyn thng online thanh mt cng ty c lp Cng ty KingBee Media 1.2 Gii thiu phng IT Cng ty gm c 6 tng v chia ra nhiu phng ban v cc b phn khc nhau, v c h thng mng my tnh kt ni vi nhau trong ta nh. Nhim v ca phng IT l m bo h thng mng hat ng bnh thng v sa cc li xy ra khi user gp phi. Phng IT gm c mt IT manager v 2 technical helpdesk. IT manager c nhim v qun l v m bo h thng server v mng ca cng ty hot ng lin tc, khc phc khi h thng mng gp s c. technical helpdesk c nhim v support user m bo cng vic ca user c tri chy.

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C th ni phng IT l mt phng quan trng trong cng ty, phng IT quyt nh c tc v hiu qu lm vic ca user v em li danh thu cho cng ty.

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CHNG 2: TNG QUAN V MAIL ZIMBRA

2.1 Gii thiu Zimbra Collaboration Suite (ZCS) l mt ng dng cng tc v nhn tin mi c tnh thc tin cao. Zimbra l gii php ngun m hng u cho cc doanh nghip, nh cung cp dch v, cc t chc gio dc v chnh quyn. N em n nhng li ch v gi cho cc nh qun tr h thng v ngi s dng. Zimbra l mt la chn ng n cho my ch th in t ang pht trin hin nay nh Mac v Linux. Web cng tc pht trin trn nn Ajax l tm im ca ZCS. Sc mnh web client tch hp vi th in t, u mi lin lc, lch cng tc chia s, VoIP v ti liu trc tuyn trn mt giao din trnh duyt a nng. ZCS c giao din qun l trang nh c pht trin trn nn Ajax cng vi nhng cng c to on m lnh gip qun l cc my ch ZCS. S h tr y cc chun API c bn (IMAP / POP/ iCal / CalDAV) cng nh MAPI v iSync gip ZCS tng thch lin lc vi cc ng dng th khch khc nh Microsoft Outlook, b Apple desktop v Mozilla Thunderbird. Ngoi ra Zimbra cn cung cp b Zimbra Mobile c ng b trn hu ht cc thit b di ng m khng cn thm bt c phn mm hoc my ch no khc. Gii php Zimbra c ch bo mt cao cung cp c cng c qut virus v chng th rc. 2.2 u im ca mail zimbra S phc tp trong vic qun l s lng ln cc th in t giao tip t nhng h thng ang tn ti ngy cng tr nn vt v. Nh qun tr h thng s gp kh khn th no nu nh xy ra tnh trng mt thng tin hoc hp th? Bao nhiu nhn vin cm thy thch th trong vic tm kim th ca mnh bng cch cun thanh ko ln xung gia hng trm bc th? SVTT: Trng c Ti Trang 4

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u im ca mail zimbra gii quyt c nhng vn kh khn trn i vi ngi qun tr:
o ng tin cy hn: Thc hin di chuyn, sao lu v phc hi hp th

c nhn hoc nhm nhanh hn.

o D bo tr: D tch hp vi Microsoft Active Derectory v LDAP. o Tnh d m rng: Kh nng tch hp web services vi cc ng dng

doanh nghip sn c.
o Tt c trong mt: Tch hp trnh duyt chng virus v th rc. o Hiu qu chi ph: Qun l v xp nhm lu tr theo h thng cp bc

truyn thng. i vi ngi dung (user)

o Chc nng cung cp ph hp: IWeb client trn nn Ajax vi cng c

tm kim, lch biu chia s v th in t c tch hp vi danh sch i tc v lch biu.

o Tnh linh hot, mm do: S dng Web client, Microsoft Outlook

hoc Apple i vi th in t, i tc lin lc v lch biu.

o Duy tr trng thi kt ni: H tr cc thit b thng minh di ng. o La chn t do: H tr cc thit b Windows, Apple v Linux. o Tit kim thi gian: Zimlet mash-ups n gin ha cc tc v.

Ngoi ra nu xt tng qut ta c th rt ra nhng li ch ni bt khi s dng mail zimbra cho c ngi qun tr ln ngi s dng:
o Chi ph cho u t h thng gim.

o Kh nng sao lu backup mailbox trc tuyn d dng.

o Giao din thn thin d s dng vi c nhng user khng rnh v my

tnh.

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o Giao din web trn nn AJAX a dng, thch hp vi nhiu trnh duyt. o Tch hp sn b anti-spam v anti-virus.
o Kh nng bo mt cao.

o Cng c tm kim tch hp hiu qu, em li kt qu chnh xc cho ngi dung.

o ng b c vi cc thit b di dng thng minh.

o nh km v download file d dng. o Cc tin ch nh calendar, task, lp lch biu, sp xp cuc hp.

2.3 Gii php cho doanh nghip Trong khi vic s dng th in t ngy cng tng cng vi s pht trin ca Internet, th cc h thng tin nhn c bn u c thit k cch y hn 1 thp nin. Nhng h thng c ny tr thnh thch thc ln vi xu th pht trin hin nay. Zimbra vi sc mnh m ngun m thi mt lung kh mi vo vic ci tin truyn thng cho doanh nghip: Chuyn i th in t v cng tc tr nn hiu qu hn Gip cho vic tch hp v qun tr t vt v hn Gim chi ph s hu (TCO) cho h thng thng tin doanh nghip

Zimbra cho doanh nghip B cng tc Zimbra (ZCS) cung cp cc gii php cng tc v thng tin l tng (th in t, s a ch, lch biu, ti liu Web, ) cho cc doanh nghip trin khai trn mi trng hot ng ca h thng qua cc cng tc vin hoc cc nh cung cp dch v my ch. ZCS cung cp cho nh kinh doanh: SVTT: Trng c Ti Trang 6

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Giao din ngi dng Web 2.0/Ajax giu tnh nng vi c tnh chia s, tm kim, RSS, VoIP, tagging,

B cng tc Wiki gip ch tc cc bng tnh/ti liu n gin, chia s c th v c cc th mc chung hoc ti liu vn phng.

Kin trc ng dng cng thng tin/mash-up c kh nng m rng (Zimlets) gip tch hp cc ng dng mng ni b v dch v Web mng din rng mt cch d dng.

H tr mt lot cc sn phm duyt th in t (Microsoft Outlook, Apple, Linux) v cc thit b di ng ng b.

Tnh d ch tc li giao din v nhn hiu ca Zimbra UI gip nng cp c nhn mc doanh nghip

Gim chi ph s hu (TCO) Phn phi di ng v qua web n c dn IT v khng phi IT vi chi ph thp nht

Phn mm km theo gip gim tng ph qun tr. Vic cng c my ch da trn chc nng gia tng v sp xp (tnh lu ng, cng tc v lu tr truyn thng, ).

Qun l lu tr theo cp bc v khi lng (HSM) cng nh lu tr tin nhn n lu tr c s lng ln.

Tm kim xuyn sut hp mail khai thc thng tin H tr trnh chng th rc v qut virus Bo mt internet mnh (dng SSL/TLS cho tt c cc giao thc m khng i hi VPN, ng thi h tr c ch ng nhp mt ln qua h thng cng thng tin doanh nghip.

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Bo co thc tp tt nghip Dch v d phng cho tt c cc chc nng chnh.

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ng thi, Zimbra cng bo v s u t hot ng kinh doanh ca bn mt cch cht ch: ZCS l mt h thng m ngun m. ZCS c c s h tng my ch ngun m han thin- h thng tp tin trn Linux/Unix ZCS lu tr thng tin, MySQL lu tr siu d liu, kho cha web trn Apache, cng c tm kim Lucene
-

ZCS h tr cc giao thc chun nh POP3, IMAP4, iCalendar, HTTP/S, REST, RSS, MAPI, iSync, .

Tt c cc thao tc v nghi thc mng ca ZCS u s dng XML/SOAP d tch hp vi cc ng dng kinh doanh.

Tch hp LDAP/Active sn c, h thng bo mt (AS/AV) v c s h tng chun.

Zimbra s dng nh dng MIME chun lu tr thng tin trn a (mt tin nhn/tp tin). nh dng chun ny thch hp cho tt c cc tin ch v m lnh ca h iu hnh.

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CHNG 3: CI T MAIL ZIMBRA TRN CENTOS 5.0

Chng ny trnh by v cch cu hnh DNS v ci t mail zimbra ln centOS 5.0 3.1 M hnh M hnh ca ti n gin gm mt my ch ci t Linux server-c th l centOS 5.0 c cu hnh DNS phn gii tn min ca mail server v mt my client ci window xp sp2 truy cp vo webmail zimbra mail. H thng yu cu cn kt ni vi mng internet ci t mail zimbra v cu hnh DNS C th m hnh gm:

1 server ci t centos 5.0 vi ip 192.168.0.225/24 1 my client window xp sp2 vi ip 192.168.0.167/24 1 ng mng c net 192.168.0.0/24 Domain name ca mail zimbra: mailzimbra.com

S m hnh

Hnh 3.1: s m hnh

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Tt dch v sendmail v service sendmail chy port 25 trng vi dch v mta ca mail zimbra. o service sendmail stop o chkconfig sendmail off

Tt iptables v ip6tables. o service iptables stop

o service ip6tables stop

o chkconfig iptables off o chkconfig ip6tables off Dung lng cng cha phn ci t zimbra ti thiu l 5Gb

3.3 Cu hnh DNS Ta s dng phn mm bind cu hnh DNS Kim tra xem trong centos c bind cha

Hnh 3.2: kim tra phn mm bind Nu cha ta ti v bng yum

Hnh 3.3: ti phn mm bind

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Sau ta cu hnh dns: dng WinSCP copy file cu hnh mu DNS vo centos Buc 1: copy file named.conf vo var/named/chroot/etc v sa theo ni dung

Hnh 3.4: ni dung file name.conf Bc 2: copy file 3 name.ca, thuan.zone, nghich.zone vo /var/named/chroot/var/named. Bc 3: sa li ni dung file nghich.zone DNS phn gii nghch

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Hnh 3.5: file nghch.zone Bc 4: sa li ni dung file thun.zone DNS phn gii thun

Hnh 3.6: file thun.zone Bc 5: sa ni dung file resolv.conf tr DNS v ip my Linux mi cu hnh DNS. Dng lnh: vi /etc/resolv.conf v sa ni dung nh sau

Hnh 3.7: resolv.conf

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Bc 6: restart li dch v named, dng lnh: service named restart

Hnh 3.8: restart li dch v named Bc 7: test th dns phn gii c cha, dng lnh nslookup

Hnh 3.9: phn gii domain 3.4 Ci t mail zimbra ln centos 5.0 Bc 1: dng winSCP copy source zimbra version 6.0.2 vo th mc /home

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Bc 2: vo thc mc /home v gii nn zimbra, dng lnh: tar xvzf

Hnh 3.10: gii nn source zimbra Bc 3: chnh sa li file hosts mail zimbra nhn c domain ca mail zimbra, dng lnh: vi /etc/hosts

Hnh 3.11: ni dung file hosts Trong hng 192.168.0.225 mailzimbra.com mailserver

mailzimbra l tn domain mailserver l hostname ca my server 192.168.0.225 l ip ca server mail Bc 4: ti mt s packages cn thit ci mail zimbra yum install y gmp yum install y sysstat Bc 5: di chuyn vo th mc va gii nn v bt u ci t, dng lnh ./install.sh platform-override bt u ci t

Hnh 3.12: dng lnh ./install.sh platform-override ci t SVTT: Trng c Ti Trang 14

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Xut hin bng sau, nhn enter tip tc

Hnh 3.13

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Tip tc nhn enter ci t cc gi, mc dnh l [Y]

Hnh 3.14

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Bo co thc tp tt nghip Hnh 3.15 Nhn Y, ri nhn enter:

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Hnh 3.16 Nhn Y, v enter:

Hnh 3.17

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Hin ra Main menu:

Hnh 3.18

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Lc ny nhn phm s 3, ri nhn phm 4 set password cho admin mail zimbra, set pass l: 123456789

Hnh 3.19 Ri nhn phm r quay li main menu v nhn phm a apply v tip tc ci t:

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Hnh 3.20

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Hnh 3.21 Press any key to exit setup Bc 6: chuyn qua user zimbra qun l cc service. Dng lnh: su zimbra xem status ca cc service dng lnh: zmcontrol status

Hnh 3.20: status service SVTT: Trng c Ti Trang 21

Bo co thc tp tt nghip start cc dch v dng lnh zmcontrol start

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Hnh 3.21: start service Bc 7: dng my client m trnh duyt v nhp vo a ch sau: https://192.168.0.225:7071/zimbraAdmin log vo ti khon qun l ca admin

Hnh 3.22: giao din ng nhp ca admin

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CHNG 4: MAIL ZIMBRA COLLABORATION SUITE

Trong chng ny chng ta tm hiu cn bn v giao din qun l ca administrator, qun l account trn administrator consle, gim st my ch zimbra v cc tnh nng hu ch trong giao din ngi dng (user).
4.1 Giao din qun l ca Administrator Using the Administrator Console

Sau khi log in thnh cng vo trong giao din u tin xut hin l server status

Hnh 4.1: server status Giao din ca trnh qun l admin gm c cc thnh phn: Addresses:
o Accounts: danh sch tt c cc ti khon, trong th mc ny

admin c th to, xa, change pass, xem mail cc accounts.

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o Aliases: danh sch tt c cc b danh c to ra trong ti

khon. admin c th dng tnh nng move aliases trn thanh cng c chuyn cc aliases t ti khon ny sang ti khon khc.
o Distribution list: cha tt c cc distribution list, admin c th

to, xa, thm account vo trong distribution list. o Resources: danh sch a im thit b cho mt cuc hp, admin c th to mi mt resource v c th quy dnh k hoch cho resource. Configuration
o Class of service (COS): danh sch cc lp ca dch v, admin c

th to mi xa hoc sa cc COS. Ti thiu cc COS macwd nh c hin th. o Domain: c th to qun l tn min, cu hnh GAL, v cu hnh c ch xc thc s c thc cho tn min . o Servers: danh sch cc server, host name v description. Admin c th cu hnh cc dch v, cc tnh nng MTA, SMTP, IMAP, POP ca server o Zimlets: c th thm zimlet mi, t quyn truy cp do COS, ti khon c nhn, v c th v hiu ha hay g b cc zimlet
o Admin extensions: bn c th to thm cc modules ty chnh

cho giao din zimbra administrator iu khin giao din ngi dng. Admin c th d dng s dng giao din zimbra administrator ti ln v ci t cc module.
o Global settings: t th mc global settings, admin c th thit

lp cc global defaults rules cho kt qu tm kim GAL, chp nhn file nh km, cho MTA, POP, IMAP, anti-spam v antivius. SVTT: Trng c Ti Trang 24

Bo co thc tp tt nghip Monitoring

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o Server status: hin th trng thi hin ti ca cc dch v nh MTA, spell, anti-virus, anti-spam, hoc ang on hoc ang off.
o Server statistics: show c h thng server v d liu trn .

Show chi tit s lng tin nhn n, tin nhn i Tools o Mail queues: hin th s lng tin nhn trong hng i, incoming, active, and hold queues o Certificates: admin c th d dng ci t, qun l cc certificates cho server zimbra t giao din administrator 4.2 Qun l Account trn Administrator Console Managing User Accounts Qun l account bao gm cc thao tc to mi account, delete account, edit account, view mail account, change password, expire sessions. Creat new account

Hnh 4.2: creat new account

in thng tin account vo form sau:

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Hnh 4.3: to account text3@mailzimbra.com Delete account

Hnh 4.4: delete Edit account

Hnh 4.5: edit

-

Change password. Admin c th reset v change password, nhn vo change password

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Hnh 4.6: change password nh mt khu mi vo

Hnh 4.7 View mail

Hnh 4.8 Sau khi n view mail s m ra giao din account ca user , v admin c th c c tt c mail ca account V d: sau khi nhn vo view mail ca text3@mailzimbra.com s hin ra giao din web ca account text3@mailzimbra.com, v admin c th c c mail ca account text3

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Hnh 4.9

4.3 Gim st my ch zimbra - monitoring zimbra server Zimbra Collaboration Suite bao gm cc cng c sau admin c th monitor zimbra server, s dng v lu lng mail: -

Zimbra Logger. Mailbox quota monitoring. MTA mail queue monitoring. Log files. Zimbra Logger l mt b cng c cho syslog c th tp hp v bo co.

Zimbra Logger Cc gi logger khng yu cu phi ci t trong qu trnh ci t, nhng nu khng ci t th s khng th captured thng tin cho Server Statistics and Server Status. Monitoring Mail Queues Nu gp vn vi chuyn pht th, admin c th xem hng i mail t giao din iu khin ca Administrator console Monitoring Mail queues xem v amdin c th khc phc vn chuyn pht th. Khi m mail queues s show SVTT: Trng c Ti Trang 28

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ni dung ca cc mail n, active, hold, v corrupt ti thi im . Admin c th xem s lng tin nhn v a ch mail ti v a ch mail gi.

Hnh 4.10: Mail Queues Monitoring Mailbox Quotas

Mailbox Quotas p dng cho email, file nh km, cc cuc hn lch, cng vic, briefcase files, ti liu trong ti khon ca user. Khi dung lng gii hn ca account ht th user khng th nhn c mail, user phi xa mail t ti khon ca h c th c nhn mail, hoc admin c th tng dung lng lu tr mailbox cho account. Admin c th kim tra dung lng mailbox cho cc ti khon c nhn t Server statistics trn Administrator Console. Cc tab mailbox Quota gip admin c th nhn nhanh ca cc thng tin sau y cho mi ti khon:
o

Ct quota hin th dung lng mailbox phn b cho ti

khon. Dung lng gii hn c cu hnh trong cc COS hoc bng ti khon.
o

Ct Mailbox size hin th khng gian a c s dng.

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o

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Ct Quota Used cho thy t l phn trm dung lng gii

hn c s dng T mt COS hoc ti khon, admin c th cu hnh mt mc gii hn dung lng, khi dung lng ca user y h thng s gi mt thng ip cnh bo cnh bo user rng dung lng mailbox ca h y. Log files Zimbra Collaboration Suite ghi li hot ng ca server v cc li thng qua syslog daemon khi ng nhp vo h thng tp tin local. Cc file log m t di y c s dng phn tch v x l s c: Cc file log ca h thng mail zimbra nm trong th mc: /opt/zimbra/log o audit.log: cha cc hot ng chng thc ngi dng, qun tr vin, v cc hot ng ng nhp tht bi. o clamd.log: log ny cha cc hot ng t ng dng anti-virus clamd
o freshclam.log: cha cc thng tin v update virus cho ng dng

clamd.
o logger_myslow.log: cha nhng hot ng truy vn chm chp

bao gm c nhng cu truy vn SQL tn nhiu hn c thi gian cn thit (long_query_time) thc thi. long_query_time c nh ngha trong /opt/zimbra/my.logger.cnf . o mailbox.log: cha cc log t mailbox server, bao gm c mailbox store, LMTP server, IMAP v POP server, v c index server.

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o myslow.log: cha nhng hot ng truy vn chm chp t

mailbox server, bao gm c nhng cu truy vn SQL tn nhiu thi gian cn thit(long_query_time) thc thi. o sync.log: cha cc thong tin v ng b ha cc thit b di ng.
o /opt/zimbra/db/data. <hostname>.err. y l log cha nhng

message bo ni luu tr b li.

o /var/log/zimbra.log: cha chi tit cc hot ng t zimbra

MTA(Postfix,

amavisd,

antispam,

antivirus),

Logger,

Authentication (cyrus- sasl), and Directory (OpenLDAP).

Da vo cc log ny, ngi qun tr c th kim tra li pht sinh trong qu trnh hot ng ca mail server, ng thi c th kim sot h thng tt hn. Monitoring Mail Server l mt tnh nng quan trng v hu ch, gip ngi qun tr rt nhiu trong qu trnh kim sot v qun tr mail server. Ngi qun tr c th qun l c lu lng lu tr mail trn server, kim tra c tnh trng mailbox, trng thi cc service v gip ngi qun tr c th nhanh chng tm c cc li tm ra phng n tt nht v nhanh nht lm cho h thng n inh khi gp s c.
4.4 Cc tnh nng hu ch trong giao din ngi dng (user)

ng nhp vo giao din web ca user: vo my client m trnh duyt nhp vo 192.168.0.225 hoc mailzimbra.com (yu cu tr dns v server dns 192.168.0.225) Xut hin giao din ng nhp ca user:

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Hnh 4.11 Nhp user: text1- password:****** Giao din web ca user

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Giao din user rt n gin v thn thin, d s dng v qun l. Trong giao din c cc folder sau: Inbox: cha mail ti. Sent: cha mail account gi i. Drafts: cha cc th c lu trong qu trnh son th. Junk: cha th rc, spam mail. Trash: thng rc cha cc mail c xa trong inbox, sent, draft.

Hnh 4.13 Giao din gm c cc tab sau: Mail: tab qun l mail, thc hin cc thao tc check mail, vit mail, xa mail,in mail, rely, forwardy l tab lm vic chnh ca ngi dng, mi thao tc tn tab ny u rt d dng v d hiu. Ta c th d dng son mail khi nhn vo nt new, nhn mail th cng khi nhn vo Get Mail, xa mail, in mail, rely nhanh, forward mail mt cch thun tin nh cc nt bm c thit k trn thanh cng c ca tab.

Hnh 4.14: mail tab Address Book: tab lu li s a ch m ngi dng gi mail i v nhn mail. C th to mi mt address book, p thm mt a ch contact vo trong SVTT: Trng c Ti Trang 33

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address book, xa, sa contact Trong tab c mt thanh chc nng sp xp cc contact theo a b c, rt thun tin search contact.

Hnh 4.15: address book tab

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Calendar: tab calendar l mt tnh nng rt hay ca zimbra, ta c th lp k hoch cng vic trong tab ny, v thit lp nhng alert cnh bo cho ngi dng v cng vic Vi li th giao din web trn nn AJAX nn c th ty bin ko th cng vic t khong thi gian ny sang khong thi gian khc, t ngy ny sang ngy khc mt cch d dng nhc nh cng vic cho ngi ngi dng.

Hnh 4.16: calendar tab Tasks: tab qun l cc cng vic ca ngi dng, cng ging vi calendar tab tasks cng c chc nng nhc nh cng vic cho ngi dng. Tab tasks SVTT: Trng c Ti Trang 34

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gip ngi dng d dng lp lch cc cng vic cn lm, v qun l cc cng vic lm

Hnh 4.17: tasks tab

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Document: tab qun l cc file document, trn tab ny ta c th to mi xa cc file document, ta c th d dng to cc file document m t cng vic trong tab ny.

Hnh 4.18: document tab

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Briefcase: tab ny qun l cc file c upload ln mail zimbra server. Ta c th d dng upload v download file trn mail.

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Hnh 4.19: briefcase tab Preferences: tab ny l tab qun l cc thao tc ci t ty chn trong mail zimbra.

Hnh 4.20: preferences tab Trong tab ny ta c th thc hin cc thao tc quan trng sau: o Change password. o Thay i ngy gi h thng.

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Cc thit lp quan trng cho cc tab trong preferences tab

Hnh 4.21
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Mail: cc thit lp v displayed messagesl, receiving messages, b lc mail rc junk mail option, v access from other mail client. Trong d ni bt l thit lp lc mail rc junk mail option v tr li th t ng send auto rely message

Hnh 4.22: junk mail option

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Ta add mail address text3@mailzimbra.com vo option block messages froms chn tt c cc mail ca text3 v a vo junk Chc nng tr li th t ng. Bn c th t ngy bt u v ngy kt thc hoc khng t. Chc nng ny s tr li mail t ng khi c mail gi ti.

Hnh 4.23: auto rely message Cc thit lp khc trong mail o Composing: cc thit lp v thao tc son mail nh compose theo ch HTML hay text, font ch, c ch, mu sc

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o Signatures: l mt thit lp hu ch ca mail zimbra, l ch k ca ngi dng khi gi mail, khi ta son mail ch k mc nh s cui th

Hnh 4.25 signatures Khi ngi dng khc nhn mail s c km theo signature

Hnh 4.26

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o Accounts: thit lp cho primary account

Hnh 4.27
o Filter: y l tnh nng dng lc mail t mt a ch email v

ng th mc to. V d mnh to th mc text1 tng ng lc vi ni dung t (from) mail text1@mailzimbra.com th khi c mail ca text1 th chc nng filter s lc mail ca text1 v b vo th mc text1

Hnh 4.28 Cc bc to folder filter mail nh hnh sau:

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Hnh 4.29: mail filter

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Import/Export: zimbra mail h tr vic import contact t file contact ca mail outlook rt tt. ng thi d dng export ra file cc file contact calendar hay cc account.

Hnh 4.30 import/export SVTT: Trng c Ti Trang 41

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CHNG 5: ZIMBRA DESKTOP

5.1 Gii thiu Zimbra desktop l mt sn phm ca yahoo, mt hng ni ting trong lnh vc phn mm m ngun m. Tt c ngi dng khi truy nhp vo email v qun l cng vic mt cch d dng ngay khi khng th kt ni vi mng internet. Thng qua h tr giao thc internet c gi l Post Office Protocol (POP) v giao thc truy cp th tn trn internet (IMAP), Yahoo! Mail, AOL Mail v Gmail by gi c th truy cp offline ti cng mt thi gian, t cng mt ch. Ngoi ra, Zimbra Desktop cho php ngi dng s dng cc tiu chun iCal dng lch ngoi tuyn.
5.2 Ci t

u tin ta ln trang ch ca zimbra ti v phin bn mi nht( tnh ti thi im ny l 7.0.1) v my: http://www.zimbra.com/products/desktop.html Hp thoi ci t xut hin:

Hnh 5.1 Nhn next

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Hnh 5.2 Nhn next

Hnh 5.3 Nhn next

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Hnh 5.4 Tin trnh ci t din ra trong vi pht

Hnh 5.5 Nhn finish hon thnh vic ci t

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Hnh 5.6 Mn hnh cho khi va ci t xong, nhn Add new account

Hnh 5.7 in thng tin vo form ri nhn valdate and save

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Hnh 5.8 Giao din ha ca zimbra desktop hin ra, lc ny zimbra desktop ang ko mail t trn webmail server v pc. Sau khi ko mail v th giao din ha v cc thit lp ca ngi dng ging ht vi cc thit lp trn webmail.

Hnh 5.9 giao din ha ngi dng

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Sau khi dng th v test mail trong nhiu trng hp, ta rt ra mt vi u im v nhc im ca zimbra desktop nh sau:

u im: giao din d s dng, ng b cc thit lp vi webmail. C th lm vic v qun l mail trong iu kin khng th kt ni vi internet, import/export d dng. C tc dng backup mail, ng thi gim ti mail cho server. Tch hp nhiu cng ngh mi gip vic gi nhn mail mi ni mi lc.

Nhc im: b ci t nng n so vi mt ng dng trung bnh, tin trnh chy tn dung lng ram, gy ra tnh trng chm chp cho pc.

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TI LIU THAM KHO

Zimbra collaboration suite Administrators guide release 6.0 network Edition. Trang web: zimbra.com. Trang web: quantrimang.com. Trang web: http://www.osenso.net/lang-vi/zimbra.html. V mt s trang din n khc.

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