HASSAN RIZVI

6610 Tarnef Dr # 340, Houston, TX, 77074

954-663-8884, hassanrizvi@att.net

PROFESSIONAL OBJECTIVE:

A position in Customer Care Services / Call Centers providing the

opportunity to make a stronger contribution to organizational goals
through seven years of experience and continued development of
professional skills.

SKILLS:

Excellent Customer Care skills, Effective organizational and management

skills with an adaptable and flexible attitude to work. Ability to work under
pressure in a busy environment, also to communicate effectively with
colleagues, managers, supervisors and customers. Account management,
Advance computer skills with word, excel, PowerPoint, outlook express.

CAREER HISTORY:

June 2008 – April 2008

Teleservices Representative – IRT (at&t) Call Center
Customer Services / Sales Assistance / Product Sales (HSI, Mobility, Dish
Network).

February 2008 – April 2008

Teleservices Representative – PRC (H&R Block) Call Center
Customer Services / Sales Assistance / Technical Support / Trouble
Shooting / Product Sales.

February 2003 – January 2008

Supervisor – Ufone (GSM) Cellular Company
Customer Services / Sales Managers Assistance / Staff Problems Handling /
Accounts / Inventory Maintenance / Payroll / Training 2 to 4 persons at a
time / Customer Complaints Handling

December 2000 – January 2003

Teleservices Representative – Ufone (GSM) Call Center
Customer Services / Technical support / Calling Planes Assistance.
Promoted as Manager based on success.

EDUCATION:
September-2008-CTU
Associates in Medical Codeing & Billing

February–2000 – TIU
Bachelors in Computer Science.
REFERENCES:

Will be provided if required.