Example Cisco Products Deployed as ACE Network Services
ACE Network Support for Cisco UCProducts, Features, ApplicationsProducts Supported by Cisco IP PhonesConnected to the ACE NetworkElements Supported by the InterconnectionBetween the ACE and Production Networks
Cisco Unified Communication Managerwith Mobility ManagerCisco Unified Personal CommunicatorCisco Unified Mobile CommunicatorCisco Unity® ConnectionCisco Jabber® instant messagingapplicationCisco Mobile for BlackBerry, AppleiPhoneCisco Cius™ tablet with video, mobility,and virtual desktop integration (VDI)Cisco TelePresence® personal endpointsCisco AnyConnect Secure Mobility ClientCisco Unified PresenceCisco Unified Mobility AdvantageMobile clientsCisco Adaptive Service Appliances forphone proxy and VPN phoneCisco Unity ConnectionCisco Unified Contact Center ExpressCisco WebEx® ConnectCisco TelePresence Movi™, EX60 andEX90, and C20 and C90 endpointsCisco TelePresence VideoCommunication Servers (VCS)Cisco TelePresence Management SuiteCisco TelePresence Server MSE 8710Cisco instant messaging clients with videoVideo phones (e.g., Cisco Unified IPPhone 9971)Cisco Unified Video AdvantageCisco Cius tabletsCisco Media Experience Engine (MXE)
The ACE network has global coverage, with operations that are parallel and complementary to the Ciscoproduction network. ACE network users are primarily Cisco sales representatives, with some users from the CiscoIT, information security, data center, and other departments that need a network for predeployment planning andtesting. Initially serving 2000 Cisco salespeople in the Americas region, the ACE network today serves 6000 Ciscousers worldwide.To create the ACE infrastructure, Cisco IT uses some infrastructure elements and resources on the productionnetwork while also maintaining some elements and resources separately:
Separate: Inbound public switched telephone network (PSTN) trunks, voice gateways, and Cisco UnifiedCommunications Manager (UCM) clusters for voice calls.
Separate: Cisco TelePresence VCS for internal video calls. For video calls to external companies, the ACEnetwork links to the gatekeeper and the Cisco VCSE on the production network.
Common: PSTN access, call forwarding, and the dial plan for calls that cross Cisco UCM clusters.
Common: Microsoft Exchange and Active Directory (AD) servers for email and calendaring, and user directory and access control services. ACE products such as Cisco UCM, Cisco Unified Presence, andCisco Unity synchronize with the production AD servers each night. ACE users can wait for ACE to synchwith AD or can use a “synch password” command to speed up the process.
Common: Cisco WebEx cloud conferencing services.“We still rely on the production network at the physical layer, which means we don’t need to build everything for acompletely separate network,” says Pradeep Musugu, senior member of the technical staff, Cisco IT. “Instead, wecan connect to the production network as needed using SIP trunks, inter-cluster trunks for the Cisco UCM systems,or direct gatekeeper connections.”
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