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HiPath 4000 V5
Best In Class Converged Communications for the Medium to
Large Enterprise
The HiPath 4000 has sold more than 15 million ports in 80 coun-
tries across the globe. As a proven converged communication
solution it provides business process and workflow integration,
high availability, strong security, powerful performance and cost
effective communications choices for any business.
OpenScape
System management…
Personal optiPoint OpenStage User
Unified
Messaging / Video Voice & Web Presence based Accounting
Unified Comm.
Instant Conferencing Conferencing Collaboration Management
Messaging
IP Connectivity IP Access Points HiPath 4000 SIP Service HiPath HiPath 4000
SoftGate Provider OpenExchange Manager
HiPath 4000 V5
HiPath 4000 – Cost Effective Choices!
4000 communication server can be Agent, SNMP Version 2, MIB2, Private Modular Software for
equipped with a survivability unit, which re- MIB for media streams) Incremental Growth
sults in highly-reliable solution. ● QoS in accordance with IEEE 802.1p/q
(VLAN tagging) and DiffServ (IETF RFC
HiPath ComScendo
2474)
Disaster Recovery Commu- ● Support of QoS Data Collection (QDC) The HiPath ComScendo software suite of-
nication Server ● HiPath Feature Access (HFA) for IP End- fers a full set of enterprise-class communi-
points, such as OpenStage HFA or cation features for the HiPath 4000 con-
This permits installation of a redundant verged system. The (hardened UNIX) oper-
AC-WIN IP
HiPath 4000 communication server. In case ating system of HiPath 4000 communica-
● IP Trunking for HiPath 4000 networking
of total failure of the active HiPath 4000 tion server provides maximum protection
based on H.323 Annex M1
communication server due to disaster against viruses and hackers to ensure oper-
● Native SIP subscribers, such as Open-
(flooding, fire,…), this redundant takes over ational continuity for enterprises of differ-
Stage SIP or HiPath MobileConnect
the complete functions of the main com- ent sizes.
● Native SIP trunking
munication server. The system administra-
● Flexible and economical SIP connectivity
tor will have full control as part of an effi- HiPath ComScendo Plus (for new
with Service Providers
cient crisis management. In combination systems)
● Feature-rich SIP-Qv2 Trunking for con-
with AP-Emergency, HiPath 4000 Duplex
nections to OpenScape Voice and other In addition to the HiPath ComScendo func-
capability and HiPath Fault Mangement,
HiPath platforms tions, HiPath ComScendo Plus also offers
this Disaster Recovery functionality guaran-
● Signaling and Payload encryption based ● Voicemail functionality
tees highest daily business continuity.
on TLS and SRTP HiPath Xpressions VM license and
● Up to 120 simultaneous connections ● CTI functionality
Signaling and Payload ● Flexible assignment of stations HFA HiPath Xpressions Basic CTI Client
Separation (HiPath Feature Access) or SIP per IP
Gateway (up to 240) System features:
This permits payload routing over PSTN and
● Simultaneous use of several functions ● Call Detail Recording
signaling over WAN or PSTN connections for e.g. subscribers and trunking ● Operation with/without direct inward
IP Access Points and can be used as dynamic ● Resilience for HG 3500 functions with dialing
alternative routing, if WAN Link is down,
HG 3500 standby board ● Integrated connectivity for analog, TDM,
available VoIP-resources are busy or bad IP
● IP connectivity resilience with redundant HFA and SIP subscribers
quality has been detected. Also static con- LAN interfaces ● Cost saving Least Cost Routing for ana-
figuration of payload routing over PSTN can
log, TDM and IP Trunks
be used for smooth transformations of ex-
isting branch offices from PSTN to IP Net-
HiPath 4000 SoftGate ● Attendant Console
● Different time zones
working. This flexible mix between IP and Application ● Multilingual user interfaces
TDM networking for payload and best possi-
The HiPath 4000 SoftGate application pro- ● Virtual numbering plan
ble signaling capabilities allow the migra-
vides cost-effective branch offices with reli- ● Multitenant functionality
tion from heterogeneous to homogeneous
able HiPath 4000 survivability options and ● IP Distributed architecture (IPDA)
branch networks with centralized applica-
an easy IT integration in the HiPath 4000 so- ● SW-Based Branches – HiPath 4000
tion deployments at customer pace. Signal-
lution and management suite. This new SoftGate
ing and Payload separation allows highest
Software Application offers full HiPath Fea- ● IPDA Survivability functions
flexibility in optimization operational ex-
ture Access for IP Endpoints and SIP connec- ● IPDA Signaling and Payload Separation
penses (OPEX) – in any market or communi-
tivity for trunking and subscriber based ● Disaster Recovery
cation environment.
upon a standard server with Linux SLES 10. ● Signaling (TLS) and Payload (SRTP) en-
cryption for VoIP (Voice over IP)
With this new application customers can re-
connections
duce capital cost (CAPEX) plus operational
● PKI integration for signaling and payload
cost (OPEX) and deploy centralized applica-
encryption
tions with uniform user experience.
● Bandwidth resource manager for IP End- based on Siemens standards. It is aligned ● Green IT - Lower CO2 footprint and ener-
points and Access Points with the international Q.SIG private net- gy costs through minimal power usage
● Business integrations with Open Inter- work protocol for private networks.
● Productivity increase through integra-
faces – CSTA and SIP SIP-Q based networking provides full fea- tion of unified communications into
● SNMP Proxy Agent ture offering in any networking scenario be- workflows
● Multi-Level Precedence and Preemption tween HiPath 4000 and in combination
(MLPP) with OpenScape Voice. With HiPath 4000 ● Reduction and control of cellular phone
● HiPath 4000 Assistant for convenient ad- V5 the SIP based IP Networking is the pre- costs through innovative fixed mobile
ministration of the HiPath 4000 system ferred, secure and future oriented standard convenience
● Remote administration – serviceability networking mechanism. ● Features for increasing workstation pro-
The most significant advantages of these ductivity (for example, UC-integration,
User features individual virtual conferencing rooms,
homogeneous networks include the follow-
● Redial ComScendo on a Button Suite)
ing:
● Speed dialing system/individual
● Name key ● Central administration with HiPath 4000 ● Business continuity through proven reli-
● Call journal Manager ability and branch resilience
● Toggling
● Deployment of central applications like ● Improved internal and external commu-
● Call transfer
OpenScape Xpressions nication flows through presence and
● Call deflection
audio/web collaborations
● Callback ● Enhanced voice features such as call
● Message waiting indication pick-up group, call park, directed call ● Reduce travel costs with OpenScape Vid-
● Call waiting pick-up, call forwarding, callback on eo integrations
● Call park busy and callback no answer ● OpenPath transformations to HiPath
● Directed call park 4000 offer choices for investment pro-
● Optimized use of the corporate network
● Do-Not-Disturb tection, improvement and migration
through cost-optimized routing (Least
● Flexible and enhanced call forwarding
Cost Routing, LCR) ● Uniform global OpenScale services and
● Eight-party conference
– LCR ensures that the most economical support
● Direct station selection key function
route is selected. Time-based to dif-
● Override and prevention of override
ferent carriers
● Camp-on
– Central administration of all LCR data Desktop Productivity
● Hotline
with HiPath 4000 Manager, local and
● Mobile HFA (network-wide user
mobility)
network-wide administration of all OpenStage phone family
outgoing, incoming and internal calls
● Personal ID number (PIN)
● Executive/secretary functions
● Intercom features Customer Value
● Integrated multiline key functionality ● Lower capital cost (CAPEX) for small
● Network-wide hunt groups HiPath 4000 IP branch solutions with a
● Network-wide pickup groups SoftGate approach
● One Number Service – Parallel ringing
● Reduced operational costs due to:
● Charge display OpenStage 40 lava
– Single centralized system,
● Acoustic and visual status for signaling
– Central administration,
and payload encryption The OpenStage family is intuitive in func-
– Centralized application deployments
● And much more tionality and GUI interface, integrated for
The feature handling is identical for digital ● Huge variety of choices due to IP-based interoperability with other devices, and
system telephones, e.g. OpenStage T, and access points with regard to: multimodal to allow access to various wired
IP telephones, e.g. OpenStage HFA (HiPath – Scalability, and wireless services and applications.
Feature Access). – Connectivity: IP or TDM
The OpenStage family is designed to be ex-
– Resilience
tremely user friendly and simplifies feature
Networking features ● Leveraging the benefits of an IP infra- implementation. Sensorial interfaces based
HiPath 4000 can be connected to public and structure without sacrificing feature on advanced technology solutions (touch
private networks via wide variety of proto- richness, availability, and reliability. keys, embedded color LEDs, TouchSlider for
cols including analog, TDM and IP trunks us- volume control and TouchGuide navigator)
● HiPath 4000 solution is independent
ing standard protocols such as QSIG, native as well as large and backlit color graphical
from IP-infrastructure provider.
SIP and other open interfaces like CSTA. Hi- displays in TFT technology facilitate user in-
Path 4000 also enables the creation and op- ● One single ComScendo license for any teraction.
eration of efficient, homogeneous and eco- phone interface gives highest possible Soft-labeled touch sensor keys can be easily
nomical global communication networks. flexibility for license investments programmed for specific phone functions,
HiPath Networking can be performed via line/feature access or speed dial by name.
● Flexible and economical SIP connections
ISDN or IP – always with the full CorNet NQ to certified Service Providers Fixed function push keys (such as Drop/Re-
feature offering. CorNet NQ is a signaling lease, Redial, Call Forwarding, Mute, Speak-
protocol for private network solutions ● Encryption ensures secure end-to-end er) and dedicated touch sensor function
communications for confidential busi- keys (such as Telephony Call View, Phone-
ness processes
book, Call Log, Message Waiting, Applica-
tions) enable easy access to frequently
bridge that supports up to six conference
participants. Like the VHD400 model, the
Management
needed phone functions. VHD600 supports continuous presence.
OpenStage incorporates the latest develop-
HiPath 4000 Manager
ments in leading edge acoustics to ensure Attendant Consoles The HiPath 4000 Manager is the central
delivery of the very best voice quality management platform for HiPath 4000 sys-
The enhanced attendant console AC-Win IP
(G.722 wideband codec support for hand- is a PC-based application and permits the tems. As Element Manager, it is an integral
set, speaker, and headset communica- convenient traffic management by live at- component of the HiPath MetaManage-
tions). A high quality speakerphone is built ment architecture.
tendants using a USB headset/handset. AC-
in as standard in all models. HiPath 4000 Manager offers:
Win IP can be used with two (AC-Win 2Q IP)
HiPath 4000 V5 supports the different or twelve queues (AC-Win MQ). The PC- ● Configuration Management (CM),
OpenStage families: OpenStage T (TDM), based attendant console is connected to ● Performance Management (PM)
OpenStage HFA (HiPath Feature Access) the HiPath 4000 V5 via IP (HG 3500 or ● Collecting Agent (COL)
and OpenStage SIP (with reduced feature HiPath 4000 SoftGate). ● Application Programming Interface (API)
set). ● SNMP Proxy Agent
HiPath MobileConnect
HiPath MobileConnect is a Fixed Mobile
Convenience (FMC) solution for enterpris-
es. It extends SIP and availability functional-
ity to dual mode Wi-Fi/cellular handsets in
both VoWLAN and mobile phone networks.
The HiPath MobileConnect solution is made
up of a central MobileConnect system and
the HiPath MobileConnect client on the
dual mode device. Users benefit from in-
creased productivity and enhanced avail-
ability from the "one number/one voice
mailbox" functionality and uninterrupted
roaming. IT managers profit from better
control of mobile phone costs and call
charges.