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Report format for Relationship Marketing

Cover Page Rationale of the Study (Literature review on relationship marketing, reason for selecting the topic) Introduction to the report: Organization Overview or Profile of the Organization Industry analysis Target Market analysis market demographics, behavioral factors, market needs, trends & growth Product/service offering Competitive Background competitor analysis Relationship Marketing strategy Marketing objectives, CRM strategy & practices of relationship marketing in the organization Analysis of CRM strategy Findings & recommendations Conclusion References Appendix Questionnaire & other supporting documents for preparing the report (if any)

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