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Quick Guide VIRTUAL VIDEO ROOM (VVR) 2.

0 DIALING GUIDE

VVR 2.0 DIALING GUIDE


Prerequisite
(1) Firewall Access Many enterprises lock down their infrastructure for accessing the public internet. In order to use VVR the following ports must be open to the Internet or WAN connection. a. Signaling Port: SIP Port (5060) or H.323 Port: 1719/1720 b. Media Port Range: 10000 - 20000 (2) URI Support Endpoints must support URI dialing (number@ovcloud.com). Some Polycom video units do not support URI and may require use of a TCS4 pseudo URI dial-string in the format: IP Address##Number (3) Enterprise must support resolving of domain (ovcloud.com). If it does not resolve the domain, use 216.157.162.4 in place of ovcloud.com

Dialing Instructions
Calling Device H.323 Endpoint H.323 Endpoint SIP Endpoint PSTN Audio (mobile / landline) SIP Endpoint Registered
Cloud Enterprise Enterprise -

Dialing Instructions
Shortcut: <VVR Code> <VVR Code>@ovcloud.com <VVR Code>@ovcloud.com Dial +1 (201) 622-0251 or +1 (201) 6220252 Enter the <VVR Code> when prompted. Dial using Dial-In provided by Service Provider. Enter the following when prompted: #<VVR Code># U.S. 312-924-4370 APAC/EMEA 00-44-2031476300 Enter the following when prompted: <VVR Code># Wait 10 seconds

Host Entering Instructions


(Following Dialing Instruction) Enter the following when prompted: #<Host Code># Enter the following when prompted: #<Host Code># Enter the following when prompted: <Host Code># Enter the following when prompted: <Host Code># Enter the following when prompted: #<Host Code>#

Service Provider Certified

ISDN H.320 Video

Enter the following when prompted: <Host Code>#

For devices where endpoint does not support alpha characters, substitute: 216.157.162.4 for ovcloud.com

Testing Your System


Users will be able to perform a self-test to ensure their video endpoint is functioning and can reach the platform. Users will see an audio and video loopback. Use VVR Code: 8378(TEST)@216.157.162.4

How to Tell Whether Endpoint is SIP of H.323


H.323 endpoints receive a static screen, while SIP endpoints receive the video lobby.

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