You are on page 1of 1

Elicitation Depth Diagram

Methodologies
Expert Document Review SME interviews Survey Design Review Competitive Analysis Primary Stake holder Interviews

Elicitation Targets
Existing requirements/Specifications Regulatory requirements Design/feature carryovers Competitive features Engineering standards "Big stick" must haves SME requests Pending fixes/features Component carryovers

Effort/ Cost & Value

Marketing/Sales requests

Industry trends Explicit feature requests Service knowledge User tasks

Requirements restrictions/special conditions


Secondary Stakeholder Interviews Customer Interviews Data mining User/Task Analysis JAD Session

Field support knowledge Stake holder needs

Warranty knowledge User groups

Secondary elicitation from documents and surveys

User work flow


Modeling (CASE tools) Usability Testing User value stream mapping Focus groups Requirements Analysis Gap Analysis Post Mortem Reviews Contextual Inquiry

User work arounds

Customer/user goals

Explicit needs Personas

Implicit needs loser user(s)

Derived requirements Tacit needs

You might also like