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CONTENTS

Part A: Theoretical setting


CHAPTER 1 : INTRODUCTION
1.1Executive Summary.07
1.2Enterprise Resource Planning (ERP).08
1.3ERP - An Integrated Suite of Applications... 08
1.4 ERP - Integrating Business Processes 09
1.5ERP Enterprise Architecture Planning...13
1.6ERP Implementation.. 17
1.7Evaluation and Selection of ERP System.. 19
1.8ERP and Competitive Advantage.. 22
1.9Total Cost of Ownership (TCO) of ERP24

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