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Alpha tickets are issues unique in Alpha Beta tickets are fixed in both instances SB Submit Ticket

JIRA Ticket Handling Procedure


SB Update Ticket Reopened SB Update Ticket Reopened

Core Update Ticket In Progress

No

No

Yes

SB Alpha Test

Fixed?

SB Beta Test

Fixed?

Core Fix Ticket

No Fixed?

SB Update Ticket Ready for Beta Yes Core Update Ticket Resolved SB Resolve & Close Ticket

Fixed

Core Upload to Alpha Tuesdays Fridays

Core Alpha Test

Core Upload to Beta Wednesdays Mondays

Core Update Ticket Uploaded to Beta

Core Update Ticket Uploaded

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