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8/3/12
Problem Statement
1. Inability to facilitate selection of correct items to be ordered, placing restrictions on discontinued items to appear on the list.
2.
Inability to place order from anywhere and also no way of tracking the orders leading to multiple orders. Inability to process orders straight-through and also failure to optimize proactive shipments of items to sales reps.
3.
4.
Inability to track inventory levels at sales reps, place restrictions on sales reps or monitor orders 8/3/12 placed by sales reps leading to over-, cross and
Findings
8/3/12