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Management Information Systems: Classic Models New Approaches
Management Information Systems: Classic Models New Approaches
and
New Approaches
Chapter 17
Objectives
List and describe the classic functions of managers planning, organizing, staffing, directing, and controlling
Describe the purpose and components of a management information system (MIS) Explain how computer networking and related software have flattened the classic management pyramid
Objectives
Describe how many companies use employees in task-oriented teams
Describe the purpose and function of sophisticated software for top managers Explain the problems and solutions related to managing personal computers
Contents
Management Functions Management Levels
Information Systems
Personal Computer Management
Management Functions
Planning
Devise short-range and long-range plans and set goals to help achieve the plans
Organizing
How to use resources
Within budget
Satisfactorily Using available resources
Staffing Directing
Guiding employees to perform their work
Controlling
Monitoring progress towards goals
Management Levels
High level (strategic)
Long-range view Planning
Management Levels
Job titles
Chief information officer (CIO) Director of information services Information resource manager MIS manager
Comfortable with
Computer technology Organizations business
Each low level manager supervises other employees to see that the work is completed
Authority and work of managers has been altered Promotes sharing of information Decisions that were once management are now open for comment and change Supports team-based and information-driven organization
Management Levels
Information Systems
MIS EIS
MIS
Management Information System
Data + Organization Set of formal business systems designed to provide information for an organization
DSS
Decision making Unstructured and by request Immediate and friendly
Problems
No one in charge of overall purchase of PCs Incompatibility Network related issues Needed data from MIS Training Inventory
Acquisitions policies Information centers for assistance and training Use software to control inventory of PCs Remote access Consider total cost of ownership (TCO)
Network Manager
Operational Provide methods for sharing Install software Backup Network security
Better approach
Initial training Home-grown gurus Follow-up support Involve the workers Web and CD based training
Software extras
Communications networks
Helpful software counts computers and determines their components and installed software in a networked environment Hardware and software upgrades insure there is justification for an upgrade