Table of Contents

Chapter 1 Chapter 2 Chapter 3

Introduction Getting Started Conversion Encode City / Airport Decode City / Airport Encode / Decode Country Encode / Decode Airline Encode State Connecting Points Minimum Connecting Time Date / Time Calculation Fare Conversion Amadeus Information System GGAMAPHNEW How to print AIS HELP page HE Steps

11 21 31 32 33 33 34 35 36 37 38 39 41 4-3 44 4-5

Chapter 4

Chapter 5

Amadeus Air Basic Availability Availability Options On-Time Performance Rating Combination of Options Dual City Pair Availability Schedule Display Timetable Display Flight Information Airline Access Levels

61 62 64 65 66 67 68 6 10 6 13

Chapter 6

PNR Mandatory Elements Segment Element Short Sell command Long Sell Command Connecting Flights Dual City Pair Availability Waitlist Segments Arrival Unknown Open segments Ghost Segments

71 73 74 75 76

77 78

Table of Contents

Status Codes Name Element Phone Element Smart Key Receive From Element Ticketing Time Limit End Transaction Ignore and redisplay Combination of Elements PNR Retrieval PNR View

7 10 7 - 11 7 13 7 - 14 7 16 7 17 7 18 7 20 7 21 7 22 7 24

Chapter 7

Optional Elements Other Services Information Special Service Requests SSR for Seaman Extend Security

81 81 83 88 8 15

Chapter 8

PNR Modification PNR Update Name Modification Cancel and rebook Split Transaction

91 92 93 95 96

Chapter 9 Chapter 10 Chapter 11

PNR Printing Queues PNR Norecs and Nonsynch

12 1 13 1 14 - 1

Quick Ref Guide on selected procedures