Circle the correct answer(s) on the answer sheet provided. Questions may have more than one (1) correct answer. Do NOT write on this test. 1. What are two (2) uses for caulking? A. Sealing seams B. Around bathtubs C. Weatherproofing windows D. Decoration 2. Five to ten gallons of water should be drained from the water heater spigot: A. Monthly B. Yearly C. Never D. Quarterly 3. All of the following are part of the Maintenance Department's unit turnover procedure, except? A. Exterminating B. Cleaning C. Painting D. Showing the apartment to a prospect E. Final inspections 4. When moving around on the property, you should not take time to pick up trash, etc. A. True B. False 5. A wax seal is used on the: A. Kitchen sink trap B. Tub "P" trap C. Bathroom stool D. All of the above 6. When taking resident service requests, it is best to: A. Write them down on any available piece of paper B. Trust them to your memory C. Use the S.O.S. form designed for taking service requests D. Stop what you are doing and take care of them immediately so they are not forgotten

General Maintenance Test

Page 1 of 8

Revised 1/05

For watering grass 11. Refrigerator B. Damage to drywall B.GENERAL MAINTENANCE TEST 7. Unit turnover D. Dig out the hole and fill it with asphalt patch mix and pack down firmly C. Using a 30 amp fuse in a 15 amp circuit will have no ill effect A. All of the above 10. The "heat anticipator" is located in the: A. Daily work orders B. Thermostat E. Can 110 volt fan motor be used in a 220 volt electric furnace? A. Washer C. Improper grouting or missing grouting around the bathtub could cause: A. Why should you know the location of all water shutoffs? A. To perform necessary service B. you should: A. Call a contractor D. Water leakage damage C. Going to supply house 12. Record keeping E. Pour tar over the hole B. When patching a hole in an asphalt parking area. Fill with cement and cover with sealer General Maintenance Test Page 2 of 8 Revised 1/05 . Mildew and odors D. What is "Routine Maintenance"? A. False 9. Dryer D. No 13. Grounds keeping C. True B. Yes B. In case of an emergency D. To clean out drains C. Air Conditioner 8.

A. 6. Ammonia and muriatic acid 19. 7. Excessive hot water temperatures will deteriorate faucet washers quickly. Use insulated tools D.7.7 16. Shoveling snow 17.7. No 18.4 C. Clean the work area after the service call General Maintenance Test Page 3 of 8 Revised 1/05 . Ammonia and oven cleaner D. Overload D. Bad breaker B. Servicing items to prevent future failure B. When a circuit breaker trips or a fuse blows.8 . Wear a rubber suit B.2 .GENERAL MAINTENANCE TEST 14. What is the optimum pH level for pools? A. Make sure the resident is present when the job is being done C. When making a service call in a resident's apartment. Stand on an aluminum ladder 15. What is "Preventative Maintenance"? A.5 .7. Short circuit 20. What are the best safety rules that should be strictly obeyed when working with electricity? A. Defective appliance C. Bleach and cleanser B. the resident should be informed and given an indication of when service will be done B. Turn off power C. Cleaning apartments D. Fatal chlorine gas can be formed by mixing: A. Yes B. Semi-annual scheduling of services C. it is usually for the following reason(s): A. Bleach and ammonia C. the following guidelines should be observed: A.0 B. If the request cannot be handled in 24 hours time. 7.

Taping the joint 27. What is "Deferred Maintenance"? A. Remove the humidity form the air by condensing it on coils B. Humidity control E. It is an electrical control that prevents the compressor from overheating D. True B. What test instruments are required to troubleshoot electric water heaters? A. Heating B. None of the above 24. What is the function of the condenser in the air-cooling system? A. Cutting the edges C. True B. Cooling C. Cleaning the ends of OD of the pipe and the ID of the fitting B. False 23. Thermometer 25.GENERAL MAINTENANCE TEST 21. Which of the following are necessary when soldering copper pipes? A. Cleaning the air D. An anti-freeze hydrant will never freeze A. Work that can be done next week B. To remove the heat from the coolant C. Solder E. The major function(s) of air conditioning and central heating systems are: A. False General Maintenance Test Page 4 of 8 Revised 1/05 . All of the above 22. The purpose of the compressor in an air-cooling system is to force the coolant through the system A. Apply heat to the pipe four (4) inches away from the fitting D. Work not performed allowing minor problems to become major problems 26. Leak detector B. Millivolt meter C. Pilot stat D. Work orders that are not completed C.

True B. 1075 RPM C. Backwashing the pool is: A. Thermostat C. Name the major components of a domestic refrigerator system: A. NEC required all GFCI on all receptacles 34. Compressor B. It detects accidental groundings in an appliance or tool B. Which of the following statements about the "ground fault current interrupter" (GFCI) are true? A. Changing the direction of the skimmers B. Prevent ponding on roofs 29. In 1978.GENERAL MAINTENANCE TEST 28. Take water from the roof away from the foundation B. Protect the side of the structure C. A. 110 degrees Fahrenheit D. What is the correct temperature setting for domestic hot water tanks? A. 140 degrees Fahrenheit General Maintenance Test Page 5 of 8 Revised 1/05 . 212 degrees Fahrenheit C. the GFCI will disconnect the circuit in 25/1000 seconds C. Runaway for built up dirt and rocks on the roof D. 190 degrees Fahrenheit B. A continuity tester is used to measure voltage. Relay E. The purpose of gutters and downspouts on a building are to: A. Evaporator 31. Reversing the flow of water through the filters C. What is the speed of the fan motor in most electric furnaces? A. None of the above 30. 950 RPM B. Up drafter on the pump 32. 1550 RPM D. If a ground occurs. The National Electrical Code (NEC) requires the GFCI on all 15 and 20 amp outdoor receptacles and on all bathroom receptacles D. Condenser D. False 33.

Super chlorination D. Limonitrogean oxide 36. None of the above General Maintenance Test Page 6 of 8 Revised 1/05 . Diatomaceous earth B. R-502 D. Thermostat 38. Immediately shut off the main valve to prevent the leak from doing any damage 37. Muriatic acid C. The most common refrigerant used in household refrigerators is: A. Refrigerator C. Immediately call a plumber B. Check into it when you have some free time C. A sequencer can be found in the: A. R-12 B.GENERAL MAINTENANCE TEST 35. you should: A. R-22 C. The growth of algae on the side and bottom of a pool can be corrected by using: A. When a small leak is reported. Air-conditioning unit B. Investigate it immediately D. Furnace D.

23. 5. 29. 15. 9. 32. 10. 24. 17. 35. Do NOT write on the test sheet. 37. 38. 28. 31. A A A A A A A A A A A A A A A A A A A B B B B B B B B B B B B B B B B B B B C C D D C C C C D E D D C C C D D D E C C C D D D E C C C D D D E Total Points 20. 11. 30. 25. 2. 22. 4. 13. 18. 14. 34. 27.GENERAL MAINTENANCE TEST ANSWER SHEET Name: Address: Daytime Phone: Circle the correct answer(s) on this answer sheet. Total Points 1. 33. 21. 12. 26. A A A A A A A A A A A A A A A A A A A B B B B B B B B B B B B B B B B B B B C C C C C C D D D D D D Revised 1/05 Date: C C D E C C C C C C C C C D D D D D D D D E E Total Points Earned: . 19. 8. 16. 3. Questions may have more than one (1) correct answer. 36. 7. 6.

29. 10.D B A. 14. 6. Answers A&C E B B B&D C A&D A A.45 46 . 19. 17. 25.100 Revised 1/05 . 21. 15. 5. 26. 28.75 76 . 30. 33. 7. 24. 4. 31.B.GENERAL MAINTENANCE TEST CORRECTION SHEET Answers 1. 37. Any two A or D D B C C D B D A&C A. 34. 16. 32. 13.D A B B&C B A&B A B or D C&D Total Points 2 2 2 2 2 2 3 2 2 2 4 3 2 4 2 4 2 2 4 48 100 20. 22. 12.60 61 . 8.B. 27. 35. 23.C D C C C A Total Points 2 4 2 3 3 4 2 3 3 3 3 2 2 3 2 2 3 3 3 52 Total Points Available: Job Title Grounds Maintenance Maintenance Lead Supervisor Point Range 30 . 11. 38.C. 9. 18.E B B A.B. 2. 36. 3.C.

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