Marshall Leasing

Bridge House Orchard Lane Huntingdon Cambridgeshire PE29 3QT t 01480 414541 f 01480 451786 marshall-leasing.co.uk

Since moving to Marshalls nearly three years ago service levels have improved, driver complaints have stopped, prices have remained competitive and add on costs have been kept to a minimum. To top it off Marshalls staff are always a pleasure to deal with. David Wells Finance & Facilities Director Freight Transport Association

We budgeted transport costs over one year and Marshall has beaten these. Paperwork has been reduced to a minimum saving us all the invoices we used to receive on a monthly basis. We have changed the staffing from one Manager down to one Supervisor. It has also given us peace of mind with updated transport Policy Documentation. Well done Marshall Leasing! Ian Bass Group Finance Director For and on behalf of Gratte Brothers Ltd

Marshall provides a very efficient and cost effective service and are responsive to the many and varied requirements of operating a fleet of cars the length and breadth of the country. They pride themselves on high standards of customer service and based on our experience have every right so to do. Andrew Lockhart Corporate Procurement Manager For and on behalf of House of Fraser

Marshall Leasing
Marshall Leasing is recommended by Wendy Bannon, Director of HR Operations, Global HR

Changing Direction

Culture The Pursuit of Happiness Fleet Management Solutions DNA Marshall 100 Years Young Environmentally Friendly Testimonials

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Culture

Marshall Leasing is not a bank and we are not part of a bank. We are not owned by a vehicle manufacturer. Unlike many of our competitors Marshall Leasing is not in business to promote any single vehicle badge or service the funding aspirations of a financial institution. Instead, we are a fleet management company owned by a motor group with over 100 years of trading history. Marshall has been renting and servicing vehicles since the first cars appeared on our countrys roads. We believe that our private groups history - which also encompasses managing the RAFs Hercules fleet - is one of integrity and commitment to an ethical culture of customer service. Through a process of excellent staff retention, focus on personal and dedicated client relationships, and an open common sense approach we are able to drive through customer retention and maintain continuity of service. We value our customers and our customers value us.

The Pursuit of Happiness

Partnership
Marshall Leasing would prefer not to patronise you with endless clichs and instead simply say, "As far as is possible, we will build for you a package that meets your requirements and is delivered to your expectations." We are successful because we do a very good job of looking after a very select group of clients. Fleet operators are perfectly capable of knowing what they want. In fact most of them have had so much experience of what they dont want that they can bullet point the areas that they would love to see done better.

Foundation
We review fleet policy taking into account manufacturer choice and environmental concerns. We also advise on appropriate funding solutions, determine employee allowances in relation to taxation and benefits, and set out the right Health & Safety agenda.

Function
Our clients want a proactive service. Most are looking for us to reduce significantly their administrative workload. Helpfully, todays technology enables direct interaction with your drivers which in turn takes the day-to-day operational process from your desk to ours. We can agree the type of offering you require and the operational procedures that will be put in place, building in all required services from driving licence validation to accident management, and going on to design an internal vehicle policy as a road map for the end user (the driver). This enables us to create the appropriate implementation process.

Consultancy
Of course this means listening, discussing, advising and formulating an internal and external car policy that best suits your business requirements. Increasingly, businesses understand that fleet management is not just a financial consideration but also involves Human Resources and employees including so called grey drivers. We suggest that businesses also take into account the Health & Safety and green aspects of fleet housekeeping as well as looking at cost reduction objectives.

Reportage
All good partnership depends on communication. We set out to meet with our client on a regular basis. As part of this social interaction we review the clients fleet operation highlighting specific areas of action, concern and interest. This consultation is built around our YOU VIEW account reportage module which provides detailed and comprehensive reporting. The client can then take proactive steps in partnership with us to ensure the most efficient and cost effective operation of their fleet.

Fleet Management Solutions

Outsourcing
We see outsourcing as a product in its own right. From the moment you establish a relationship with Marshall Leasing, we begin providing fleet support. Today, many clients want us to go the whole nine yards, and relieve them of the entire administration burden. The methodology for developing any bespoke outsourcing arrangement is ultimately based around the creation of your internal and external fleet policy opportunities lie in the detail. It is how we interpret the emotive areas of early contract termination, re-charges, contract amendments and other stealth costs that frankly provide a self-determined business like Marshall Leasing with the ability to offer a more customer-friendly package than our larger competitors. We believe in building a solution which is specifically designed to suit your individual requirements. There are three cornerstone products on which most proposals are based: Funding, Fleet management, driver support. However, variations on the theme of each can prove interesting. The consultation process we adopt enables us to deliver a truly tailor made package.

Salary Sacrifice Solution

Marshall Leasing offer a Salary Sacrifice Solution which potentially affords all your employees significant savings on a new fully maintained car. This highly attractive staff benefit can be delivered with a minimum overhead and administration. The scheme is driven through our fully automated online mechanism. So it really is a simple provision to roll out and manage.

Menu of Products:
Contract Hire Contract Purchase Fleet Management Sale & Leaseback Driving Licence Validation Accident Management Risk Assessments Credit Hire Daily Rental Cars & Vans Duty of Care Driver Training Driver Validation Whole Life Costs Mileage Capture

Products
It is clearly the case that todays fleet decision maker is faced with a common choice of operational alternatives (i.e. products). Given that all fleet management providers will list the same portfolio of products, we are convinced that the real

DNA
We benefit from being a part of the family-owned Marshall Group of Companies which employs 4,500 people and has an annual turnover in excess of 1bn. Marshall Leasing has come a long way in the past thirty five years to establish itself as a independent national top FN50 contract hire/fleet management company with the strongest customer retention levels and clients whose own prominence within their individual industry sectors is both respected and envied. Marshall Leasing places great emphasis on the personal relationship, by taking ownership and providing a truly dedicated interactive account management service. Based in Cambridgeshire, Marshall Leasing provides a host of blue-chip clients with vehicle management and finance solutions. Peter Cakebread, Managing Director of Marshall Leasing has been appointed Vice-Chairman of the British Vehicle Rental & Leasing Association (BVRLA) and will take over as Chairman of the BVRLA in May 2013, a position he will then hold for two years until 2015. This is further recognition of Marshall Leasings respected reputation within the Fleet industry.

Marshall 100 Years Young

Marshall of Cambridge was started by David Marshall on 1st October 1909 in a stable in Brunswick Gardens, Cambridge. He provided chauffeur-hire transport for wealthy dons and undergraduates, who were mainly patrons of the University Pitt Club, of which he was Steward. From this evolved the garage business that is today Marshall Motor Group, which sold its first car in 1914. In 1912, Marshall mechanics assisted with repairs to an Army airship which had made an emergency landing behind the Marshall Garage. This was the Companys first recorded contact with aviation. During the 1914-18 War, David Marshall was appointed to organise the catering at the Woolwich Arsenal, where he had to provide over 56,000 meals a day for munitions workers. It was during the course of this work, for which he was later awarded the MBE, that he was asked by the Ministry of Food to advise on canteen arrangements for the Austin Factory at Longbridge. This brought him into contact with Herbert Austin and the Austin Motor Company. A distributorship for Austin Cars was awarded in 1920, and this was the foundation of the Companys current retails motor group, which is now the largest private dealership network in England. After gaining his flying licence at Norwich, David Marshalls son, Arthur established the first Cambridge aerodrome in 1929. He was made a Master Instructor by The Guild of Air Pilots and Air Navigators in 1931. The expansion of the Marshall aviation business led to the purchase of land just outside Cambridge in 1935, on which the present Cambridge Airport was developed. During the course of the Second World War, Marshall trained over 20,000 pilots and repaired over 5,000 aircraft. Sir Arthur Marshall was awarded an OBE for his contribution to the war effort. Marshall established a vehicle body building division, which grew to become a substantial supplier to the Ministry of Defence and is now Marshall Land Systems. Marshall has supplied the Ministry of Defence with more than 80,000 vehicle bodies, as well as 9,500 DROPS Flatracks for the British Army. Other products made by Marshall have included Power Pack Repair Facilities, expandable shelters for a range of uses, which include mobile hospitals. In 1953, the company opened an Aircraft Design Office. Marshall has carried out significant work for Vickers on the early Valiant bomber; designing and building in 1967, the complex droop nose and retracting visor for Concorde; and, in the late 1970s, designing and building a medical research sled for use on the space shuttle Challenger, which flew 121 earth orbits in 1985. In 1966, Marshall was appointed as the first Lockheed C-130 Hercules Service Centre in the world and has supported the Royal Air Forces fleet of C-130 aircraft on an unbroken basis since that date. Her Majesty The Queen accompanied by His Royal Highness The Duke of Edinburgh visited the Marshall Group on 19th November 2009. Sir Michael Marshall was recently knighted in the 2010 New Year Honours list. He was honoured with a CBE in the Queens Birthday Honours list in 1999. Commenting on the knighthood, Sir Michael said: I am absolutely thrilled. It is an amazing fairytale ending to our fantastic centennial year. In 2012 Robert Marshall took over from his Father perpetuating the family lineage, leading the Marshall group into the next 100 years.

Environmentally Friendly
compliance, whilst at the same time environmental management teams and nominated individuals actively monitor and manage the day-to-day running of environmental activities within each The Group continues to recognise that operating company, with particular focus on corporate responsibility and sustainability the following areas: are integral parts of being a successful business and that care for the environment controlling emissions to air, land and water; is a crucial part of this responsibility. reducing consumption of energy; The Groups stance and policy on this vital managing waste to maximise recycling and area is directed by Robert Marshall, minimise disposal to landfill; and training who actively participates in the Group employees to improve their awareness of Environmental Committee, thus environmental best practice. underpinning the importance Marshall places on its responsibilities for the future of Ongoing environmental initiatives across the the planet. An Environmental Management Group include: System (EMS) is being introduced to follow the standards and the guiding principle of An environmental management committee which meets on a regular basis to monitor ISO 14001. There is great emphasis on the activities of the Group. maintaining regulatory and legislative Since its foundation, the Marshall Group has adopted a highly responsible and proactive environmental stance with particular focus on the stewardship of its land and property.

Marshall Aerospace and Marshall Land The Group is also accessing and Systems are signatories to the MoD evaluating the most modern appropriate Sustainable Procurement Charter and methodology to reduce the carbon are actively working on streamlining footprint of the Marshall Airport procurement activities, to ensure best Cambridge site and a multi-disciplinary practice in becoming greener and more carbon working group has been formed to sustainable. manage this project. Smart metering which is being introduced The Group has planted thousands of trees across the Group to enhance energy on its land. performance. Marshall spearheaded the Cambridge Thermal imaging at many of our sites on a Rainforest Appeal to enable the World Land biennial basis to highlight unusual hot Trust to fund the purchase of a key wildlife spots which may indicate heat loss. corridor in Borneo. This secures the future of approximately 600 Orang-utans, an Participation in the Cambridgeshire Travel endangered species and prevents the to Work partnership travel survey, to release of 94,000 tonnes of carbon establish how the Groups employees emissions. travel to and from work and the impact on the local transport infrastructure Marshall has secured an electricity and environment. contract which will provide green electricity for all of the Cambridge site, The development of workplace travel and is exploring alternative sources of plans and the provision of additional cycle energy in order to reduce further its parking facilities. carbon footprint.