http://www.scribd.

com/doc/24453664/Internal-and-External-Business-Environment

http://www.scribd.com/doc/35796041/Cadbury-Project http://www.skillsspace.co.uk/design_technology/14to16/manufacturing/primary_processing1.asp http://www.cadbury.com.au/about-chocolate/chocolate-making.aspx

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Topic Chapter - 1 Introduction to Project

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Chapter 2 History of Internet Banking

Chapter 3 Company Profile

Chapter 4 Working of internet banking in SBI

Chapter 5 SWOC analysis

Chapter 6 Consumer survey & Data interpretation

Chapter 7 7 Recommendations and Suggestions

8 9

Conclusion Bibliography

Chapter I Introduction to Project Background I was searching for a project area which should go along with my career in Finance division of banking industry and utilizes most of my Finance skills and knowledge. So it was narrowed down to the study of Internet Banking of State Bank of India.

Objectives The main objectives of the study are: To understand the concept of Internet banking and importance, to bank as well as customers. To get aware of various aspects of net banking To build up SWOC analysis of Internet banking of SBI To build up various solutions for drawbacks in net banking

Scope of study The study is made taking consideration of whole State Bank of India.

Need of the Study This study is needed to find out the working of Internet Banking of SBI and its importance to customer as well as to bank.

Data Collection The data is to be collected from Personal Development Manager of SBI, _______________, and by the official website of State Bank Of India and Reserve Bank of India. The project is divided into various chapters dealing with various issues in the project. There are in total seven chapters.

Future scope The study of this topic will help to get the knowledge about process of internet banking and usefulness to banking industry. As the study contains the 360 degree information regarding SBI and its internet banking, Hence the study will lead to new ways to tackle the problems and the SWOC of SBI in respect of internet banking. This was all about how the project will go ahead and the findings from it. The next chapter deals with the Internet Banking.