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Delivering profitable organic growth Patrick Adiba Executive Vice President Sales & Markets London, December 2007
Atos, Atos and fish symbol, Atos Origin and fish symbol, Atos Consulting, and the fish itself are registered trademarks of Atos Origin SA. June 2006 2006 Atos Origin
WHAT to sell GO-TOMARKET TO HOW WHO to to sell sell to Customer Base New Sales Model Customer Partnerships
WHAT to sell
GO-TOMARKET
HOW to sell
WHO to sell to
Our target portfolio is built around 3 axes and supported by a coherent structure
Distinctive offers by selected markets AO alone AO with partners
Global portfolio management process in place Dedicated innovation function to align offering proactively with demand Partner management to extend geographical coverage and complement offer portfolio
Mainstream offers
Retail
SAP MMT
Distinctive offers
Payments Enterprise Content Management Other offers (E-Services and CRM for private sector, SAP legacy transformation)
Mainstream
Strong positions in mainstream spearheaded by distinctive, marketspecific and cross-service line offers
4
E-services / CR M Public
SAP MM T
Distinctive offer s
Client Benefits Business process knowledge of selected markets Global solution experts, linked across service lines Dedicated consultants
Payments
Other offer s (E-Ser vices and C RM for pri vate sector, SAP legac y tr ansfor mation)
Main-stream
Consulting, SI, M S
Consulting, SI, M S
SAP MMT
E-services /CRM
Client Benefits
Public Sector Financial Services Manufact uring Utilities Telecom Retail
E-services / CR M Public
SAP MM T
Distinctive offer s
Payments
Other offer s (E-Ser vices and C RM for pri vate sector, SAP legac y tr ansfor mation)
Main-stream
Consulting, SI, M S
Consulting, SI, M S
Deep solution knowledge Global solution experts and sales, linked across service lines Dedicated international account management
Application management
Client Benefits
Telecom Retail
E-services / CR M Public
SAP MM T
Distinctive offer s
Payments
Other offer s (E-Ser vices and C RM for pri vate sector, SAP legac y tr ansfor mation)
Main-stream
Consulting, SI, M S
Consulting, SI, M S
Cost effectiveness and economies of scale High offshore ratio Reuse of best practices Dedicated international account management
Workplace Management
Application Management for Dresdner Bank The Customer Challenge Consolidation & significant cost savings within IT Transition to flexible application development and management Extension of Global Sourcing
Solution One of the leading banking Long-term maintenance and development of 88 applications within business and retail banking groups in Europe Transfer of nearly 200 employees 1,000 branch offices Sourcing: from a local delivery to a Global 26,500 full-time staff Sourcing mix with a significant offshore component 50 different countries Benefits Significant cost savings Long term perspective for staff through HR model Formalization of informal SLAs and quality improvements of existing service levels Increased flexibility and shorter time-to-market
10
Case Study
AV/TV/Video Equipment
11
WHAT to sell
GO-TOMARKET
HOW to sell
WHO to sell to
12
We are already growing our client base and winning new contracts
Top client weight in Group revenues %
Diversification of client base means reduction of client exposure and risk Increase of win-rate, driven by new customers and medium size deals
13
In our target customer set, we are growing faster than the market
11% organic growth
37%
2006
2007
Atos Origin is a partner, not purely a supplier - French Financial Services client Atos Origin people are open and understand our culture, this is why we chose them - UK Insurance client
14
WHAT to sell
GO-TOMARKET
HOW to sell
WHO to sell to
15
One Go-to-Market model under the leadership of Global Account Management Global Account Manager
Distinctive offers per market Integrated cross SL offers Mainstream offers
AC
SI
MO
WL
Global Account Manager as orchestrator of the customer relationship Stronger role of Global Markets and Consulting in selling process
16
Enhanced Sales Force: Atos University Sales & Markets fully operational
To
Consistent, balanced portfolio of offers Focus on business outcome and cross service-line projects Account managers capable of leveraging the whole organization Consultative selling
Client management
Go-ToMarket
Go-To-Market Strategy
Delivering profitable organic growth Patrick Adiba Executive Vice President Sales & Markets London, December 2007
Atos, Atos and fish symbol, Atos Origin and fish symbol, Atos Consulting, and the fish itself are registered trademarks of Atos Origin SA. June 2006 2006 Atos Origin