Scribd Logo
Upload

Welcome to Scribd!

  • Service Design

    Uploaded by

    Dineshkumar Rajamani
    15 views8 pages
    Service Development Process consists of 4 key steps: Design Analysis Development Full Launch design Stage. Idea generation and screening concept Development and testing analysis Stage business analysis project authorisation Development Stage. System Design and Testing Personnel Training Service Testing and Pilot Run Test Marketing Launch Stage Full Scale Launch Post launch Review. Service Innovation 1. Radical Innovations Major Innovations Start-up Business New Services for market present-day served 2. Incremental Innovation 3. Incremental Innovation 4. Incremental Innovation 5. Incremental Innovation 6. Incremental Innovation 7. Incremental Innovation 8. Incremental Innovation 9. Incremental Innovation 10. Incremental Innovation 11. Incremental Innovation 12. Incremental Innovation

    Original Description:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Service Development Process consists of 4 key steps: Design Analysis Development Full Launch design Stage. Idea generation and screening concept Development and testing analysis Stage business analysis project authorisation Development Stage. System Design and Testing Personnel Training Service Testing and Pilot Run Test Marketing Launch Stage Full Scale Launch Post launch Review. Service Innovation 1. Radical Innovations Major Innovations Start-up Business New Services for market present-day served 2. Incremental Innovation 3. Incremental Innovation 4. Incremental Innovation 5. Incremental Innovation 6. Incremental Innovation 7. Incremental Innovation 8. Incremental Innovation 9. Incremental Innovation 10. Incremental Innovation 11. Incremental Innovation 12. Incremental Innovation

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    15 views8 pages

    Service Design

    Uploaded by

    Dineshkumar Rajamani
    Service Development Process consists of 4 key steps: Design Analysis Development Full Launch design Stage. Idea generation and screening concept Development and testing analysis Stage business analysis project authorisation Development Stage. System Design and Testing Personnel Training Service Testing and Pilot Run Test Marketing Launch Stage Full Scale Launch Post launch Review. Service Innovation 1. Radical Innovations Major Innovations Start-up Business New Services for market present-day served 2. Incremental Innovation 3. Incremental Innovation 4. Incremental Innovation 5. Incremental Innovation 6. Incremental Innovation 7. Incremental Innovation 8. Incremental Innovation 9. Incremental Innovation 10. Incremental Innovation 11. Incremental Innovation 12. Incremental Innovation

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    Unit 2

    SERVICE DESIGN

    New Service Development


    New Service Development Process Service Innovation Service System Design and Innovation Service System Design Tools

    New Service Development Process


    Formalized Service Development Process consists of 4 key steps: Design Analysis Development Full Launch

    Design Stage
    Formulation of New Service Objective and

    Strategy Idea Generation and Screening Concept Development and Testing

    Analysis Stage
    Business Analysis Project Authorization

    Development Stage
    Complete Service Design and Testing Process and System design and Testing Marketing program Design and Testing Personnel Training Service Testing and Pilot Run Test Marketing

    Launch Stage
    Full Scale Launch Post launch Review

    Service Innovation
    1. Radical Innovations Major Innovations Start-up Business New Services for Market Presently served

    2. Incremental Innovations

    You might also like