After Cloning Oracle Applications And Resetting APPS Password, Discoverer 10g/11g Fails With Error: Unable To Connect

To Oracle Applications Database (afscpgcs) [ID 788706.1] Modified 25-AUG-2011 In this Document Symptoms Changes Cause Solution References Type PROBLEM Status PUBLISHED

Applies to:
Oracle Discoverer - Version: 10.1.2.1 to 11.1.1.4.0 - Release: 10.1.2 to 11g Oracle Discoverer - Version: 10.1.2.1 to 11.1.1.4.0 [Release: 10.1.2 to 11g] Information in this document applies to any platform.

Symptoms
After successfully cloning an Oracle Applications E-Business Suite instance and changing "APPS" user password, connections to Discoverer fail with error:
"Error: A connection error has occurred. - OracleBI Discoverer was unable to authenticate using the password provided. This can happen due to an invalid password or because the password was lost while using back, forward, or refresh in your browser. Please enter the password again to continue. - Failed to connect to database - Unable to connect to Oracle Applications database (afscpgcs)".

Changes
New instance which includes Discoverer EUL is a recently cloned Oracle Applications instance.

Cause
Incomplete setup during cloning operation.

Solution
To implement the solution, please execute the following steps: 1. In cloned Oracle Applications instance, login as SYSAdmin and set the Site-Level value for Profile option "Signon Password Case" to "insensitive." 2. Stop Oracle Applications tier services and concurrent server.

3. Use FNDCPASS to change APPS/APPLSYS password. 4. Run autoconfig on Applications tiers so that new APPS password is propagated correctly. 5. Restart Applications tier and concurrent servers. 6. Reset "Signon Password Case" back to "Sensitive" again. 7. After making these changes, connections to Discoverer will succeed without error.

References
NOTE:237607.1 - ALERT: Required and Recommended Patch Levels For All Discoverer Versions NOTE:364665.1 - Connecting to an E-Business Suite EUL Using Any Discoverer Component Fails With "Authentication Failed" or "ORA-01017: invalid username/password;logon denied" NOTE:399449.1 - After Changing the Applications or SSO User Password, Login to Discoverer Fails with Invalid Username/Password Error NOTE:459941.1 - Clicking Discoverer 10.1.2 Workbook Link In Oracle E-Business Suite Fails With Error - Unable to connect to Oracle Applications database (afscpgcs) Related