Human Resource(HR) Operation at Ramee Guestline Hotel (Juhu)

Presented By :- Priya PRESENTED BY : Desai

Introduction to Ramee Guestline Hotel (Juhu)

Four Star Hotel

88 Guestrooms on six
floors Long term goal

Entrance

Lobby

Coffee Shop

Health Club

Premium Room

Executive Room

Club Room

Swimming Pool

Conference Hall

Spa

Rock Bottom Club

Mirchi Restaurant

Objective Of the Study

To study the roles and responsibilities of HR at Ramee Guestline

Hotel To study the employee are satisfied or not.

Research Methodology

Primary Data

Secondary Data

Ramee through Website

Recruitment at Ramee Guestline Hotel

Lower Level All Departments

Selection
Previous job

Training and Development

Observation
Guest cars are not checked properly Machine Security Uniform Multitasking

Reporting

Training provided

Guests car should checked properly

Machine provided Overall attire

Job Analysis
Observation
Housekeeping Department

How they are working ? How time they take to complete a particular room?

Findings
They take half hour for room

sometime more

Job Audit

Observation

Running of short staff Not utilization of staff

Findings
Audit was done

How much hours they work? Analyze the worksheet

Payroll
Software Use PRISM

Salary Break up:-

Gross Salary
Basic 50% HRA 30% of Basic

Conveyance
Medical 12 % Personal pay PF Contribution 12% (less) of basic PF Contribution (less) @ 200, Exception for February (less) @300 Net take home monthly salary

Employee Satisfaction form

There were several questions

Main Problem was salary, PF, Staff coater

Recommendation

A manager should insure that the employees follow

the discipline when they are on duty.

Conclusion
Human resource management and hospitality go

hand in hand.

Thank You