The situation now

Patients learn physiotherapy exercises and practice at home

The desired experience

Patients self-management is crucial! Physiotherapists know this, but have no tools to support self-management.

Feel satisfaction eacht time patients extend their limits in a consious way I know I can do this
ID 4250 EI - Patient recovery: Self-management - Tommie Varekamp - 1369091

Patient journey
Stakeholders:
Concern: I have very little time for emotions, but they are important My goal: That patients can practise at home Concern: Emotion and attitude are Important for early mobilisation. My goal: Create confident but no over confident patients My goal: Make the patient feel motivated and keep this motivation alive. Experience: It is motivating to show the patients process Concern: What are the goals of the patient? Experience: Sometimes it turns out that they try to hard.

Orthopedic surgeon Orthopedic consutent Hospital physioterapist Physioterapist

Phases:

The operation

Going home

Physiotherapy meetings

Check up meeting

1 or 2 days in the hospital

Recovering at home

Patients concerns:
Experience: At first it hurts really bad, but that you can stand on it is unbelievable Experience: They (physiotherapists) dont help but give guidance Expectation: I will have to practice a lot Expectation: I want to push myself through it, also with pain

Attitude: You have to push over your limits, everytime a bit further Concern: I was afraid that the hip would dislocate

Experience: I felt that I did too much for a while

Attitude: It feels good to be able to take care of yourself

ID 4250 EI - Patient recovery: Self-management - Tommie Varekamp - 1369091