Professional Documents
Culture Documents
Specifies how a business brand or a product should be [perceived by the customer relative to competition This is strategic and is a long-term effort to give advantage over competition Strategic Position: Differentiates from competition Resonates with customers Drives strategic initiatives Expresses the value/ culture of an organization Is the face of business strategy Two case studies 1. Virgin Atlantic Airlines 2. IBM Strategic positioning options: 1. The quality with a defined product space- Mercedes car 2. The value option- Hyundai, Amul, West-side stores, K-Mart 3. The pioneer-HP< IBM 4. Narrow product focus- Ferrari cars 5. Target Segment focus: Pepsi, Coca-Cola, Star One 6. Product category: Dove 7. Product Attributes- Fair & Lovely, Close-up 8. Emotional, self-expressive benefit Gap, Levis, 9. Competition position- Visa, Avis 10.Organizational intangibles- Maruti service stations, Visa international acceptance
Co Competitor analysis
Customer insights
Developing an edge