Tng tc ngi - my (Human - Computer Interaction)

Bi Th Duy - B mn Mng v TTMT

1 11/27/2004

Tnh tin li ca mt h thng

Nhng yu t no quyt nh tnh tin li ca mt h thng ? Ai c th gip ti ????????????

Bi Th Duy - B mn Mng v TTMT

2 11/27/2004

Tnh tin li ca mt h thng

Phn tch v d: Chic n violin
Ci g lm cho n tin li ? .... hay khng tin li ?

Bi Th Duy - B mn Mng v TTMT

3 11/27/2004

Chic n violin c tin li khng?

Ngi ta phi hc 10 nm c th chi n violin tt
Khi bn bt u hc khng th to ni mt ting ku Hoc c th sau mt hi tp luyn Nhng chc chn l ting ku s cc k kinh khng !!!

Vy chic n violin c tin li hay khng?

Bi Th Duy - B mn Mng v TTMT 4 11/27/2004

Chic n violin c tin li khng?

Ti sao chic n violin li c to ra nh vy?
V n c thit k cho cc siu nhn Khi bn lm ch c n, n s tr nn tin li !!!

Vy mt h thng c nn thit k nh chic n violin

C bao nhiu ngi l siu nhn?? Chc cng lm l 10% Vy chng ta khng nn coi chic n violin l tin li
Bi Th Duy - B mn Mng v TTMT 5 11/27/2004

Cc nguyn tc ca tnh tin li

Bn nguyn tc (Shackel, 1990): Tnh c th hc c (learnability), tnh d s dng (ease of use), tnh linh ng (flexibility) v tnh cm xc (affectiveness)

B. Shackel. Human Factors and Usability. In: Preece, J. and L. Keller (Ed.), Human-Computer Interaction: Selected Readings. Prentice Hall, 1990.
Bi Th Duy - B mn Mng v TTMT 6 11/27/2004

Cc nguyn tc ca tnh tin li

Tnh c th hc c
cc h thng tng tc phi d hc

Tnh d s dng
cc h thng tng tc phi hiu qu trong vic gip ngi s dng t c mc ch

Tnh linh ng
cc h thng tng tc phi thch ng c nhng hon cnh khc nhau

Tnh cm xc
cc h thng tng tc phi lm cho ngi dng cm thy thoi mi
Bi Th Duy - B mn Mng v TTMT 7 11/27/2004

Cc nguyn tc ca tnh tin li

Ti sao phi theo cc nguyn tc ny? Nhng nguyn tc ny gip cho bn tp trung vo mc tiu t ra Chng gip cho bn c th o c mc mc tiu t ra c hon thnh c n u. y l mt phng php c dng nh gi mt thit k !!!!!
Bi Th Duy - B mn Mng v TTMT 8 11/27/2004

Cc nguyn tc ca tnh tin li

Tnh c th hc c
Tnh d s dng Tnh linh ng Tnh cm xc

Bi Th Duy - B mn Mng v TTMT

9 11/27/2004

Tnh c th hc c
Tnh c th hc c th hin qua thi gian v cng sc b ra c th t c mt trnh s dng nht nh. Tnh c th tng hp c: Khi ti lm th ny th ci g xy ra!

Tnh c th on c: Khi ti lm th ny th iu s xy ra!

Ngi dng thng d on kt qu ca mt s tng tc da vo h thng kin thc m h thu c t cc ln tng tc trc. H thng nn h tr cc suy lun hay d on ny bng cch lun lun a ra cc thng tin phn hi nht qun.

H thng cho php ngi dng tng hp cc kin thc m h thu c thng qua vic s dng h thng t c th xy dng mt h thng cc nguyn tc v cc kin thc ny.

Bi Th Duy - B mn Mng v TTMT

10 11/27/2004

Tnh c th hc c
Tnh c th tng hp c

Bi Th Duy - B mn Mng v TTMT

11 11/27/2004

Tnh c th hc c
Tnh c th tng hp c

Bi Th Duy - B mn Mng v TTMT

12 11/27/2004

Tnh c th hc c
Tnh c th on c

M tp: ca s hi thoi xut hin chn tn tp. => Ghi tp: chc l mt ca s hi thoi cng s xut hin chn tn tp

Bi Th Duy - B mn Mng v TTMT

13 11/27/2004

Tnh c th hc c
Tnh quen thuc
Ngi dng s dng cc kin thc c t trc quyt nh xem s phi lm g trong cc tnh hung mi. Vn dng cc kin thc theo quy lut, ngi dng phi suy ngh qu nhiu trc mt tnh hung mi.

Tnh khi qut v tnh kin nh

Ngi s dng khi qut nhng quy lut v k nng p dng vo nhng tnh hung tng t. H thng nn h tr vic to nn cc k nng bng cch hot ng tng t trong nhng tnh hung tng t.
Bi Th Duy - B mn Mng v TTMT 14 11/27/2004

Tnh c th hc c
Lm th no c th nh gi tnh c th hc c?
Thng qua thi gian s dng hc c cch hon thnh mt cng vic nht nh mt trnh nht nh

Bi Th Duy - B mn Mng v TTMT

15 11/27/2004

Tnh c th hc c

Bi Th Duy - B mn Mng v TTMT

16 11/27/2004

Cc nguyn tc ca tnh tin li

Tnh c th hc c

Tnh d s dng
Tnh linh ng Tnh cm xc

Bi Th Duy - B mn Mng v TTMT

17 11/27/2004

Tnh d s dng
Tnh d s dng c th hin qua mc d m mt nhim v c th c hon thnh mt cch hiu qu m khng c li. Tnh quan st c: Ti bit ti ang lm g!
Cho php ngi dng trc tip nhn bit c trng thi ca h thng. Thit k h thng ca bn sao cho khng ch hnh ng m cc trng thi cng nhn thy c

Tnh phn ng nhanh:

Cho php ngi dng nhn bit c phn ng cho hnh ng ca h ngay lp tc
Bi Th Duy - B mn Mng v TTMT 18 11/27/2004

Tnh d s dng
Tnh c th khi phc c: Oops! Ti va xa mt ton b cng !!!
Ngi dng c th gy ra li Cc h thng nn c thit k sao cho cc li c th c ngn chn v khi phc c.

Tnh thch nghi vi nhim v: Cc tnh nng ca h thng c thch nghi vi nhim v ca ngi dng khng?
Cc h thng phi c thit k sao cho tnh nng ca chng p ng c nhim v ca ngi dng. Hay ni cch khc, cc tnh nng ca h thng phi da trn nhim v ca ngi dng
Bi Th Duy - B mn Mng v TTMT 19 11/27/2004

Tnh d s dng
Lm th no nh gi c tnh d s dng?
Mc hiu sut cng vic t c Thi gian hon thnh cng vic mc cao nht Tn sut li Cng sc u c b ra: thng qua cu hi iu tra hoc cc ch s sinh l (v.d. nhp tim)
Bi Th Duy - B mn Mng v TTMT 20 11/27/2004

Cc nguyn tc ca tnh tin li

Tnh c th hc c Tnh d s dng

Tnh linh ng
Tnh cm xc

Bi Th Duy - B mn Mng v TTMT

21 11/27/2004

Tnh linh ng
Tnh linh ng c th hin qua kh nng p ng ca mt h thng i vi nhng ngi dng khc nhau trong nhng trng hp khc nhau. Ca s khi to:
Ngi s dng thch khi to. V.d. : Windows Wizard.

a tuyn on (Multithreading):
Ngi dng thng lm nhiu vic mt lc. H thng nn c thit k cho php iu ny.

Kh nng chuyn giao gia cc nhim v:

C kh nng phn bit c ngi dng no ang lm g. V.d.: T ng sa chnh t.
Bi Th Duy - B mn Mng v TTMT 22 11/27/2004

Tnh linh ng
Tnh thay th c: Cho php nhng gi tr vo ra tng ng c th c thay th thoi mi. V.d: ko th Tnh ty bin (Customizability): Cho php mt h thng c th thch nghi c vi nhu cu ca ngi dng

Bi Th Duy - B mn Mng v TTMT

23 11/27/2004

Tnh linh ng
Lm th no nh gi c tnh linh ng?
Thng qua hiu sut v s li to ra trong cc tnh hung khc nhau

Bi Th Duy - B mn Mng v TTMT

24 11/27/2004

Cc nguyn tc ca tnh tin li

Tnh c th hc c Tnh d s dng Tnh linh ng

Tnh cm xc

Bi Th Duy - B mn Mng v TTMT

25 11/27/2004

Tnh cm xc
Tnh cm xc th hin qua mc a thch v thoi mi ngi s dng cm thy khi s dng mt h thng. Gi tr cm xc: !!!! Tnh thm m Cc yu t mi trng: Cc h thng nn c thit k ph hp vi cc mi trng vt l: RSI (Repetitive Strain Injury)!
Bi Th Duy - B mn Mng v TTMT 26 11/27/2004

Tnh cm xc
Lm th no c th nh gi c tnh cm xc?
Thng qua cu hi iu tra hoc cc ch s sinh l

Bi Th Duy - B mn Mng v TTMT

27 11/27/2004